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Reviews of Hotel Alte Mühle This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

An der alten Mühle 10, 09117 Chemnitz, Germany

#15 of 35 hotels in Chemnitz

Guests' Choice

Review score

Based on 115 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    6.6

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Showing 1 - 3

    The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 January 2015

    6.3
    Big room (we actually had a small apartment), new and very...
    • Leisure trip
    • Couple

    The personnel. When we arrived we had to wait for someone to appear at the reception (although people from the staff did see us arriving). In the breakfast room there was no one present, so I actually had to go to the reception to organize us coffee. The top of it all was when I went to pay our bill. The receptionist charged me a 30% higher price for unknown reason. When I showed him my reservation and asked for my money back he was incapable of doing anything sensible or reach his boss. After a lengthily discussion I managed to talk him into giving me the money back in cash but the whole situation was very irritating and caused an unnecessary delay. All in all, it is rather clear that the staff has to be trained better. It is really a pity, the facilities are very good.

    Big room (we actually had a small apartment), new and very clean bathroom, all in all could be a great hotel.

  • Reviewed: 11 February 2016

    7.5
    Comfy bed with a chocolate on the pillow.
    • Business trip
    • Solo traveller

    the location was isolated

    Comfy bed with a chocolate on the pillow. Lovely room

  • Reviewed: 8 September 2015

    10
    Every thing was fantastic especially the comfort and the fab...
    • Leisure trip
    • Couple

    Every thing was fantastic especially the comfort and the fab breakfast

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 3

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