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Reviews of Hotel Alter Kranen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kärrnergasse 11, 97070 Würzburg, Germany

#4 of 37 hotels in Würzburg

Guests' Choice

Review score

Based on 360 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.4

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 - 63

  • Reviewed: 23 August 2018

    9.6
    Excellent location by the river with bars and restaurants...
    • With a pet
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location by the river with bars and restaurants nearby. 5 to 10 minute walk from most places of interest, 15 minutes from station. Booked a single but got a double - room was very clean, bathroom looked brand new. Good attention to detail eg automatic sensor light in bathroom, plenty of storage. Good quality breakfast - lady working in breakfast room was very friendly

    Stayed in August 2018

  • Reviewed: 28 July 2018

    9.2
    new facility,parking lot nearby.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    if have air-conditioner the experience Wii be perfect,especially uzburg reach 32 degrees. Parking have discount and not expain how to pay the fee in a different way.This situation wasted lots of time.

    new facility,parking lot nearby.

    Stayed in July 2018

  • Reviewed: 6 July 2018

    9.6
    Great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bathroom was tiny. Clean with a good shower, but tiny.

    Great location. Parking is very close by, across the street. Short walk to town centre. Lift. Great air-conditioning (which I wasn't expecting). Very good breakfast, nice dining room. Window blinds ensure long sleep. Quiet.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    8.8
    Convenient location, comfortable room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As in most of the hotel rooms we had stayed in in Germany, it can be a little uncomfortable when weather gets hot, but in the evening, it cooled down.

    Great location across the street from the river with a nice view of the Marienberg Fortress, also close to the old town. Room is clean and comfortable, staff is courteous.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    10
    Lovely stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    I had a reunion with my 2 friends. This hotel was the best. We all were able to book single rooms and the bonus was the amazing view! The breakfast was very good, and set in a very pleasant, bright room. The hotel is clean and the staff is so friendly. The location is right near the river, the bridge and the Alter Kraner.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    9.2
    Great hotel , great location in a wonderful city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was a bit small

    What a location! Right in the middle of the promenade of the river, a lot of locals sitting in the promenade with friends and having a drink. From the room window you can see the castle on the hill and the old stone bridge. The bridge is e minutes walk and the central platz is e minutes away too. The room was comfortable and clean, renovated recently, though the reception is old looking. I would definitely recommend this hotel! Also recommend to go and visit the palace. It was beautiful inside.

    Stayed in April 2018

  • Reviewed: 3 January 2018

    9.6
    Comfortable, well-designed room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    As a stranger arriving by car - it was extremely difficult to locate the hotel. Even my Navi got totally confused! But once I found out, it e-v-n-t-u-a-l-l-y became easy.

    Comfortable, well-designed room. Spotlessly clean. Nice view! Good beakfast.

    Stayed in January 2018

  • Reviewed: 22 December 2017

    9.6
    Right at city centre while quite and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Right next to city centre but quite environment to let u have good sleep. Room with river and castle view was a bonus. Just 2 mins walk to Christmas market and excellent Resturant nearby. Friendly staff spoke good English with prompt and helpful response.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    4.6
    Loved the city, xmas market awesome.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Asked for a room on a higher floor with a river and town view - got the room on a first floor looking to the back parking street. Booked in August'17 for a December'17 stay 2 nights. Pillows were impossible to sleep on, had one pillow each with a hard pieces of something stuffed inside. Shower extremely small. At breakfast after all bread was gone there was no replacement. People were looking for boiled eggs, no eggs, not enough.

    Location to the city center

    Stayed in December 2017

  • Reviewed: 5 October 2017

    9.2
    Perfect place to see the sunset over the fortress Marienberg.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Like other hotels around, this location does not offer you a parking space, you have to park your car at the nearby parking facility such as Marktgarage which is 2min distance from the hotel.

    Perfect place to see the sunset over the fortress Marienberg. You can take both Alte Main bridge and the fortress in one camera angle from the hotel room. Residents palace are also within 10min walk from the hotel. This place worth the money

    Stayed in October 2017

  • Reviewed: 23 September 2017

    10
    Great location, modern room with river views
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was all good.

    Location was absolutely fabulous and only a few minutes walk from the old bridge, a landmark in Wurzburg - Don't forget to join the crowd on the bridge for the very popular and traditional white wine with a sausage. Our room was on the first floor with views over the Main river and the Marienburg fortress on the other side. The room itself while a little small was modern, clean and made excellent use of the available space. Unusual for Germany, this hotel had an elevatior which comes in handy if your room is on a higher floor.. Fortunately for us we had use of the on-site garage which came in handy as we had a very early start the next day. So early that we couldn't use the breakfast facilities which looked really nice.

    Stayed in September 2017

  • Reviewed: 31 May 2017

    9.6
    I really liked the entire place but the extra tidbits at...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I really liked the entire place but the extra tidbits at breakfast were great. Besides the typical Bavarian breakfast buffet there were some little things that I think may have been associated with the restaurant part and varied from day to day that were tasty treats - special savory stuffed peppers, little chocolate dessert things. Made me decide to book in combination hotel-restaurants more often!

    Stayed in May 2017

  • Reviewed: 15 May 2017

    10
    Location location location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    the traffic around the hotel is heavy but this has nothing to do with the quality of the hotel.

    once you park your car at an off location site, you really do not need it again until you leave. this hotel is so centrally located that you can walk to everything. we loved how convenient it was to the main tourist sites and good restaurants

    Stayed in May 2017

  • Reviewed: 17 December 2016

    10
    Enjoyed our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking might have been difficult but as we had a small car we were provided with a small garage for our car at the hotel site. The hotel staff was very accommodating.

    Loved the location. Could enjoy the river and bridge view from our room. Fun town to walk around and explore with the hotel as home base. The Christmas market was 2 minutes away. The staff spoke English and were very friendly and helpful.

    Stayed in December 2016

  • Reviewed: 28 September 2016

    7.9
    Beautiful view
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It was at least an hour walk to the hotel from the train station, so we took a taxi. This is a must. We would never have found the hotel otherwise.

    Even though the room was small, the view from our room was right on the river. The view of the bridge and fortress was spectacular. Make sure to request a river view on the highest floor. The hotel was close to the market square. The breakfast was good.

    Stayed in September 2016

  • Reviewed: 18 September 2018

    9.6
    Only stayed 1 night will definitely go back there
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Only stayed 1 night will definitely go back there

    Stayed in September 2018

  • Reviewed: 14 July 2018

    10
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    No complaints!

    Excellent hotel, rooms spacious and comfortable. Excellent breakfast.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    8.3
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very hot. No air con but you do get a fan. Breakfast was very basic.

    Comfy bed. Lovely shower. Great location

    Stayed in July 2018

  • Reviewed: 5 April 2018

    9.2
    Delightful room overlooking the river - wonderful view.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Delightful room overlooking the river - wonderful view. Very clean and cosy. Brilliant location.

    Stayed in April 2018

  • Reviewed: 15 March 2018

    10
    We highly recommend this AMAZING location right on the river and the kindly staff
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    AMAZING location right on the river and the kindly staff

    Stayed in March 2018

  • Reviewed: 23 January 2018

    10
    Weekend in Wurzburg
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Location was superb. Awesome with view of river and fortress.

    Stayed in January 2018

  • Reviewed: 22 January 2018

    10
    excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    Great location

    Stayed in January 2018

  • Reviewed: 20 December 2017

    10
    Great location to access to Würzburg
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    none

    Clean facility Good breakfast Friendly staff Great location to access to Würzburg central part.

    Stayed in December 2017

  • Reviewed: 13 December 2017

    9.2
    Perfect location and cozy stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In particular, staff were incredibly helpful when my husband fell ill with pneumonia. Found doctors for us and provided hot tea. Wonderful women!

    Stayed in December 2017

  • Reviewed: 7 December 2017

    9.6
    Excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Plently of room. Clearance. Service

    Stayed in December 2017

  • Reviewed: 6 November 2017

    9.2
    Great location and our room with a river view was large and...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and our room with a river view was large and comfortable.

    Stayed in November 2017

  • Reviewed: 10 October 2017

    9.2
    Excellent hideaway near the old bridge
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Nice sized room. Moder, clean, quiet. Good wifi.Hard to fault really.

    Stayed in October 2017

  • Reviewed: 13 September 2017

    9.6
    Nice decorated , clean and decent size room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet did not have much selection to choose from.

    Nice decorated , clean and decent size room. Great location to everywhere.

    Stayed in September 2017

  • Reviewed: 9 June 2017

    9.6
    Because of no airconditioning on the warm day we arrived, we are rating Hotel Alter Kranen one level below perferct.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room has no airconditioning.

    Perfect location and friendly staff

    Stayed in June 2017

  • Reviewed: 4 January 2017

    10
    Beautiful Wurzburg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Liked it all, loved location on the river.

    Stayed in January 2017

  • Reviewed: 27 November 2016

    10
    Very nice place to stay in Würzburg!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Great old downtown location. Happen to get a private garage which was just great!

    Stayed in November 2016

  • Reviewed: 6 October 2016

    9.2
    Great room and location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious modern room&bathroom with great view.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 April 2016

    9.6
    A lovely room with a view of the river.
    • Leisure trip
    • Couple

    Parking and how to find the hotel. A mass of thin one way streets in the area

    A lovely room with a view of the river. It's a pretty town and the hotel is central. Usual creature comforts - nothing special. Parking hard - a very narrow garage which need to be booked. I don't know where we would have parked if not there - I imagine in the late evening it would have been fine in streets, but it seemed busy in early eve,

  • Reviewed: 29 February 2016

    8.3
    The hotel is basically located on the riverwalk.
    • Leisure trip
    • Couple

    Rooms are really small.

    The hotel is basically located on the riverwalk. Two minutes walking to the old town. Picturesque view on the fortress from windows in the dining room. Friendly and helpful staff.

  • Reviewed: 3 December 2015

    9.6
    Location is great, just a few minutes from the Christmas...
    • Leisure trip
    • Group

    Lack of bar

    Location is great, just a few minutes from the Christmas markets. Room was very comfortable. Breakfast enjoyable. View of river and castle was a bonus. Parking opposite hotel Staff helpful and friendly.

  • Reviewed: 27 September 2015

    5.4
    A room with a view but very noisy at night with traffic and...
    • Leisure trip
    • Solo traveller

    I didn't know it had air conditioning (the remote was on a shelf behind the TV) until 1 day later - all this on one of the hottest days of the year. The staff didn't mention the air con when I complained the room was too hot.

    A room with a view but very noisy at night with traffic and people on the kai.

  • Reviewed: 1 August 2015

    9.2
    Excellent stay.
    • Leisure trip
    • Couple

    Nothing

    Excellent stay. Lovely room overlooking the river and fortress In the centre of the city. Wurzburg is a great little city with lots to do. Was really impressed with the hotel. Hotel not too big and really quiet. Dis not here any other guests.

  • Reviewed: 30 July 2015

    7.1
    Location is excellent.
    • Leisure trip
    • Couple

    No airconditioning nor a ventilator in the room. Therefore it was way too hot in the room. Opening the windows was not an option due to traffic noise outside.

    Location is excellent. The city centre, the Residenz, the Alte Mainbrücke and the Marienberg festung all lay within walking distance from the hotel. The hotel offers a discount on your parkingfee if you park in the Kranengarage (more or less in front of the hotel).

  • Reviewed: 16 July 2015

    10
    We want to say thank you for recepshionists Vera and another...
    • Leisure trip
    • Couple

    We want to say thank you for recepshionists Vera and another lady that we forget name. They answer all our questionsand gave a lot of useful advices. Victor

  • Reviewed: 5 July 2015

    8.3
    Next to river & Alter Kranen.
    • Leisure trip
    • Solo traveller

    Location a bit far from railway station. Have to carry luggage & walk for about 15~20 mins. Reception closes after 2100.

    Next to river & Alter Kranen. Close to attrations. Possible for me to wake up early next morning & went out to take photos before breakfast. Large in room size. Good shower. Electric fan provided which is good in hot weather. Affordable room rate.

  • Reviewed: 29 June 2015

    9.6
    Good location near the river and bridge where people gather...
    • Leisure trip
    • Couple

    Breakfast was good if you like eggs, cheeses and cold meat cuts but otherwise was a little limited compared to other hotels.

    Good location near the river and bridge where people gather to enjoy a glass of wine or beer in the evening. Also not far from main areas for shopping, restaurants, cafes, etc. Helpful staff who were happy to provide hot water at not charge for us to make a cup of tea for ourselves. Get your travelling companion to turn the bathroom light off when you are in the shower so you can enjoy the "disco light" in the shower head!

  • Reviewed: 25 June 2015

    10
    Nicely designed room, magnificent river view from the window...
    • Leisure trip
    • Solo traveller

    A bit noisy – the hotel is on a main road. Breakfast could be better.

    Nicely designed room, magnificent river view from the window (please note that not all the rooms face the river), helpful receptionist, one minute walk from the market square.

  • Reviewed: 28 May 2015

    10
    Location that so close to all the attractions in Wurzberg.
    • Leisure trip
    • Group

    For the value for money, at this price....none.

    Location that so close to all the attractions in Wurzberg. Right infront of the river. Basic but comfortable and very clean. Shower kinds of a little bit too small for average guys but was not a problem for small figure like us.

  • Reviewed: 5 April 2015

    4.6
    hotel was very clean
    • Leisure trip
    • Family with young children

    no value for money. The town isn't very exciting, so the cost for this hotel doesn't add up. Bed had 2 separate mattresses with a huge hole in between, bathroom has soap from a dispenser. Towels should be put to a rest a long time ago...., ...

    hotel was very clean

  • Reviewed: 12 March 2015

    9.2
    The location.
    • Leisure trip
    • Solo traveller

    When I checked in, I don't believe the lady spoke any English. This wasn't a problem for me as I speak enough German, and the lady at checkout spoke some English, but it would be difficult for most Americans. Wurzburg does not seem to cater to English only speakers the way a lot of European towns do (no English menus in most of the restaurants either), but hey, it is Germany and they speak German there. I am not Judging, I am just saying, learn some German or don't bother coming to Wurzburg.

    The location. It's literally yards away from the center of the old town. Nice size room and bathroom. The breakfast was excellent.

  • Reviewed: 3 May 2016

    10
    Location, nice river view, short distance to Market Square.
    • Leisure trip
    • Couple

    A little bit hard to find the place when you are driving.

    Location, nice river view, short distance to Market Square.

  • Reviewed: 25 April 2016

    9.2
    Friendly staff, big room, new looking bathroom
    • Business trip
    • Solo traveller

    Friendly staff, big room, new looking bathroom

  • Reviewed: 31 March 2016

    10
    Location with great restaurants nearby and most attractions...
    • Leisure trip
    • Couple

    My husband would have liked toast at breakfast!

    Location with great restaurants nearby and most attractions are within walking distance

  • Reviewed: 16 February 2016

    7.9
    Bacon or buaught in breakfast.
    • Leisure trip
    • Solo traveller

    Bacon or buaught in breakfast...

  • Reviewed: 19 January 2016

    10
    Very clean room, fantastic view and friendly staff.
    • Leisure trip
    • Family with young children

    Nothing, was near perfect.

    Very clean room, fantastic view and friendly staff.

  • Reviewed: 6 January 2016

    10
    Great location and super close the Christmas Markets (the...
    • Leisure trip
    • Couple

    Parking was a little tight.

    Great location and super close the Christmas Markets (the best we visited including over those in Nuremberg!)

  • Reviewed: 4 January 2016

    9.6
    Beautiful view over the river from our room and dining room.
    • Leisure trip
    • Family with young children

    Beautiful view over the river from our room and dining room. Good breakfast! Close walk to the Christmas Markets. Nice and comfortable stay!

  • Reviewed: 13 December 2015

    8.3
    Location
    • Leisure trip
    • Couple

    The bed wasn't all that comfortable -

    Location

  • Reviewed: 4 October 2015

    8.8
    Nice lovation, good view, cozy room
    • Leisure trip
    • Group

    Nothing Just a little bit far from main station.

    Nice lovation, good view, cozy room

  • Reviewed: 1 October 2015

    10
    Everything!
    • Business trip
    • Solo traveller

    Everything!

  • Reviewed: 18 September 2015

    9.2
    Quite room and very clean, excellent location, good...
    • Leisure trip
    • Couple

    Quite room and very clean, excellent location, good breakfast and view, good service.

  • Reviewed: 18 May 2015

    8.8
    Room was big and spacious
    • Leisure trip
    • Solo traveller

    Room was big and spacious

  • Reviewed: 12 May 2015

    7.9
    The staff was very helpful
    • Leisure trip
    • Couple

    The staff was very helpful

  • Reviewed: 14 April 2015

    10
    The view was amazing!
    • Leisure trip
    • Couple

    Was hoping for hot items on breakfast buffet.

    The view was amazing!

  • Reviewed: 10 March 2015

    7.5
    Location is very convenient to visit tourist attractions in...
    • Leisure trip
    • Family with older children

    Location is very convenient to visit tourist attractions in Wurzburg.

  • Reviewed: 19 January 2015

    7.9
    Location was perfect, room size is adequate, price was...
    • Leisure trip
    • Couple

    Size of the shower is beyond small.

    Location was perfect, room size is adequate, price was reasonable and breakfast was good with a great selection.

  • Reviewed: 14 January 2015

    5.8
    Location
    • Leisure trip
    • Couple

    It is extremely overrated hotel which has no individuality, no warmth.

    Location

  • Reviewed: 13 January 2015

    8.5
    Location to the old town.
    • Leisure trip
    • Couple

    The garage was too narrow.

    Location to the old town.The room was fine and breakfast very good.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 63

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