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  5. Reviews of Altstadthotel Augsburg

Reviews of Altstadthotel Augsburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Kapuzinergasse 6, 86150 Augsburg, Germany

#32 of 46 hotels in Augsburg

Guests' Choice

Review score

Based on 108 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    9.4

  • Facilities

    7.3

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture arrangement

    The location was excellent.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    7.0
    Wld not stay there again
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The Wi-Fi was terrible. The bathroom had very poor lighting, the door to get in after 10pm was very difficult to open with key. We almost gave up

    Great location

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Prima
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and central place

    Stayed in March 2024

  • Reviewed: 3 February 2024

    9.0
    Perfect start to a weeks holiday
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to comment

    Great older traditional hotel, friendly staff, great room very comfortable, super location in the centre of the city

    Stayed in February 2024

  • Reviewed: 14 December 2023

    9.0
    Lovely little old town hotel with pleasant and friendly staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    n/a

    Lovely little old town hotel with pleasant and friendly staff. It was exactly as we expected it. We also loved the breakfast.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Comfortable hotel within easy walk of station and Old Town
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Solid mid range hotel in 16th century buildings. Very helpful staff.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Great location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Fairly basic room

    Very central and good value

    Stayed in September 2023

  • Reviewed: 23 October 2023

    7.0
    Good
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Parking is very limited and very hard to get in/out. Wifi was weak and not stable. Limited reception hours and hard afterhours English communication over the phone.

    In the center of the city, friendly staff (when they are on-site), very clean.

    Stayed in September 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast Location Stuff

    Stayed in October 2023

  • Reviewed: 27 September 2023

    7.0
    Ok but decent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We came with a car we had trouble parking Since we are staying more than one day.. and because Augsburg it's hard to drive in. The parking provided at the hotel is very small Can fit one normal 4 door car and a Motor Or 3 smart cars We had to park the car in the street very far about 35 Minuten on foot

    We really liked the location Walk steps to the city center, bus stop, Restaurants and Bars

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I was on the first floor and the street was surprisingly noisy (cars and people).

    Overall good value for the price. Breakfast was good. Friendly staff. I arrived late in the evening and I was very relieved that the self checkin went smoothly.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    As we are the strangers to the town, the receptionist guy didnt very helpfull to unswer our questions, he looked like he was in a hurry to leave.

    İt’s in the centre which is nice and quite

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Nice hotel in a good location.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Outside was noisy in the middle of the night. No airconditioning.

    The room was spacious, and the bathroom was adequate. The staff was very nice and professional.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking close by

    Location was great.

    Stayed in June 2023

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    our room was right by the parking spaces, on the ground floor. A lot of noise in the morning.

    simple good hotel. very affordable. super friendly staff. great breakfast.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    service

    locatoion

    Stayed in June 2023

  • Reviewed: 16 June 2023

    8.0
    I was relocated to a different hotel, further away but with an upgraded stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention here as my stay was transferred to a different hotel, in a hassle-free way to me.

    I was relocated to a different hotel, further away but with an upgraded stay. Early in the arrival day hotel staff contacted me saying that a problem had occurred and that they had to transfer my stay to the nearby Holiday Inn Express. While further away from the train station, it added breakfast to the original reservation. Everything was well taken care of, and no extra costs were charged. I just had to arrive to the new hotel and check in.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    A small city centre hotel, we’ll located with good helpful staff.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It had no A/C, private parking is extremely limited only 2 cars! But the receptionist advised us of safe parking only two streets away.

    The property is old but in good repair, clean and reasonably comfortable, we can’t say anything concerning the food s we were only in Augsburg for one night and wished to see the town so ate out. The receptionist was extremely helpful and gave us useful information about the city.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    A great stay, well worth the money and location couldn't be better
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The lift is tiny which is charming but might be a little inconvenient. The wifi in our room was also a little patchy.

    A classic 'old town' hotel with staff that couldn't be more friendly. I feel that the people manning the reception are the owners (but didn't confirm) . They have a committed sense of customer service and we felt well looked after. The hotel is metres away from the principal street of old town, yet far enough to be quietly out of the way.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs a small renovation. And parking: If your car is longer than 4.5 meters and you don't have parking sensors and a camera, I don't advise you to try to park inside the hotel courtyard in a private parking lot. It's very narrow there :)

    Great location, very friendly staff, convenient bed.

    Stayed in March 2023

  • Reviewed: 10 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Personnel with little experience.

    Very good price quality, excellent location for stop on train trip in nice city.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    only room for two car parking places, so had to use to local multi store carpark for overnight times.

    Stayed in October 2022

  • Reviewed: 12 October 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in process was a tad confusing as we arrived late and everything was shut up. Instructions were in German but we managed!

    Great location right on the Main Street in Altstadt. Room was huge! Very comfortable. Staff were helpful and lovely.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    9.0
    lovely old hotel with lots of character and beautiful old town!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it was all good!!

    This property is in a fabulous location to the old town, facilities are good with good size rooms, good breakfast, friendly and accommodating helpful staff and good value for money! I would recommend this hotel!

    Stayed in September 2022

Showing 1 – 25

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