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Reviews of Hotel am Bruchsee This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Bruchsee 1, 64646 Heppenheim an der Bergstrasse, Germany

#3 of 11 hotels in Heppenheim an der Bergstrasse

Guests' Choice

Review score

Based on 240 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 1 - 16

  • Reviewed: 8 August 2018

    8.3
    Staff was very friendly and the breakfast was really nice.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It didn’t had air conditioning and it was really hot.

    Staff was very friendly and the breakfast was really nice. The view at breakfast was magnificent.

    Stayed in August 2018

  • Reviewed: 6 April 2018

    9.2
    An excellent way to break up a long drive.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant meal was excellent. Location good (v-a-v lake and motorway) and safe, (much better that the mediocre suburban approach road leads you to expect!), and hotel itself very clean and pleasant.

    Stayed in April 2018

  • Reviewed: 8 January 2018

    9.6
    Very nice and big room with comfortable beds.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    nothing

    Very nice and big room with comfortable beds. Easy to park just outside the hotel building and free of charge. Good breakfast at the right price. Friendly and helpful staff.

    Stayed in January 2018

  • Reviewed: 11 October 2017

    7.9
    This is a nice hotel, and was my second stay.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I could not get the wifi to work, although I just used my 4G which was fine. I did not ask the reception how to fix it therefore. The bathroom is a bit old fashioned and tired, although it was perfectly clean and functional so not really a problem at all.

    This is a nice hotel, and was my second stay. Staff are friendly and helpful, there is plenty of free parking right outside, and it is not far from the A5 Autobahn. You can have a nice walk along the lake. For me the best feature is the restaurant; the food is excellent, as is the very pleasant service, and the prices reasonable. Bed was good and the rooms well equipped and a decent size.

    Stayed in October 2017

  • Reviewed: 18 July 2017

    6.3
    Nice location close to the lake.
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room did not have a view of the lake. Balcony was very shady. Wifi was extremely weak in the room. Had to go outside into reception for a proper signal.

    Nice location close to the lake. Excellent restaurant for dinner overlooking the lake.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    5.4
    There was the most lovely member of staff who was wonderful...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was so unbearably hot in the rooms. No aircon or fans. Made the whole experience really uncomfortable at night.

    There was the most lovely member of staff who was wonderful with my children.

    Stayed in July 2017

  • Reviewed: 30 May 2017

    7.9
    Convenient location for the motorway.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    It did not seem to be possible for the reception to organise a taxi that would accept payment by credit card, which seems unusual to me. Normally in Germany it is relatively easy to find this. The bed was a bit hard and I had some trouble sleeping.

    Convenient location for the motorway. The staff were very welcoming and helpful. I had a superb meal at a reasonable price in the restaurant, can recommend both the asparagus soup and the trout. It was nice to walk along the lake, with several young families of ducks and geese.

    Stayed in May 2017

  • Reviewed: 4 June 2018

    9.2
    Very friendly receptionist and staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly receptionist and staff

    Stayed in June 2018

  • Reviewed: 20 November 2017

    7.5
    Clean and spacious
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and spacious

    Stayed in November 2017

  • Reviewed: 24 October 2017

    8.8
    Excellent value hotel for the region around the Bergstrasse. Will stay again.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Pillows not very comfortable.

    Nice large room with balcony. Setting is at a park and lots of natur around.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    8.3
    Extra cost of breakfast is a bit too high.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extra cost of breakfast is a bit too high.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    7.5
    Good, but they need to improve the wifi.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi did not work in my room.

    The hotel is clean and quiet. The staff are very attentive. I did not have breakfast, but it looked like good.

    Stayed in September 2017

  • Reviewed: 26 August 2017

    10
    Price for the room and facilities was great.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No air-con, and it was hot that night...

    Price for the room and facilities was great. Restaurant needs complimenting too!

    Stayed in August 2017

  • Reviewed: 2 May 2017

    9.2
    Staff was very helpful.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very helpful.

    Stayed in April 2017

  • Reviewed: 15 December 2016

    7.9
    in general ok, you pay what you receive
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    furnitures a little old

    clean and in general good

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 November 2015

    7.5
    Good restaurant plus friendly staff.
    • Business trip
    • Solo traveller

    Slow internet plus it did not work too well.

    Good restaurant plus friendly staff.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 16

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