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Reviews of Hotel am Hauptbahnhof

Grunthalplatz 11-12, 19053 Schwerin, Germany

#10 of 20 hotels in Schwerin

Guests' Choice

Review score

Based on 632 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.3

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 - 58

  • Reviewed: 6 August 2018

    7.5
    Good budget option, but with some challenges.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night

    Room was tiny, and super hot (3rd floor). Beds are very small too. Feels more like a dorm room than a hotel. However, we traveled with 2 small kids and lots of luggage, a single traveler or couple will find it less challenging. No elevator, so tough with luggage. Bad wifi, only worked in lobby.

    Super friendly staff, seems to be family owned. You can tell they work day and night and take great pride in the place, very clean. Bathroom, odd solution with a private bath across the hall was very nice, modern and clean. Location right by bahnhof is great. Copmlimentary coffee and drinks in lobby, very nice.

    Stayed in July 2018

  • Reviewed: 25 July 2018

    9.6
    very good and friendly staff, comfortable for staying with kids, excellent breakfast
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night

    it was a bit hot in the evening but the hotel staff tried to fix it by providing a fan. Also, it's fair to say that the weather was not abnormally hot for the region

    very good and friendly staff, comfortable for staying with kids, excellent breakfast

    Stayed in July 2018

  • Reviewed: 16 July 2018

    8.3
    Very good location, just few minutes by foot to the city...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    There is no elevator in the hotel, so it could be difficult for some people to go to the 4th floor; Wi-Fi signal could be stronger, it often disappeared; too many ads and info spam in the room; room was quite dark;

    Very good location, just few minutes by foot to the city center; quiet (because our room windows were to the lake, not the street) and rather big room; free Wi-Fi; helpful staff; underground parking near the hotel for €9 for 24hrs; there is restaurant in the hotel;

    Stayed in July 2018

  • Reviewed: 27 February 2018

    8.8
    In colder days, await your guests with pre-warmedup rooms.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    The heating was OFF when I got into the room. It took a few hours till it warmed up. Guests should be welcomed with an already warmed up room-very important, moreover that it was -8 outside. The Toast at breakfast could have been a bit fresher. Devise a way to not let it dry out.

    The scrambled eggs with bacon and the tea. E shoe polisher in the hallway. The menu in the resturant

    Stayed in February 2018

  • Reviewed: 10 February 2018

    8.8
    Kind service and great location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Great location, just crossing the street from the train station.A few blocks away from the historic center of the town, and well connected by trams and buses.Great breakfast and kind service.

    Stayed in February 2018

  • Reviewed: 1 February 2018

    6.7
    Tolerable for one night
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom in Hallway
    • Stayed 1 night
    • Submitted via mobile

    Design of the rooms was quite annoying. Also, too many ads and info spam of the hotel in the room. Noisefrom the street even with closed windows. The bed was too soft

    Good location for a short stay for those travelling by train. Friendly staff

    Stayed in January 2018

  • Reviewed: 25 November 2017

    10
    Great location if arriving by train and easy walks to main...
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Nothing to dislike at all. Maybe the wifi signal could be strengthened....it often disappeared into wifi-heaven.

    Great location if arriving by train and easy walks to main attraction in town. Staff was helpful and nice, rooms adequate in size and comfort and breakfast was worth those extra 8 Euros. Make sure to have a meal or two at the Bulgarian restaurant ......))

    Stayed in November 2017

  • Reviewed: 12 November 2017

    5.8
    Decent budget hotel, well located but dark and above a restaurant .. and with keys like weights
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom in Hallway
    • Stayed 1 night

    Lighting is desperately dark, it's above a restaurant and the room keys weigh the same as a brick

    Good location, decent price and acceptable facilities

    Stayed in October 2017

  • Reviewed: 2 November 2017

    9.6
    A very warm and welcoming hotel in a great location.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 6 nights

    The stairs

    The excellent food. The friendly and helpful staff. Very convenient to the town and public transport. The room was comfortable and clean and although the bathroom was small it was adequate.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    7.9
    Excellent location in a fascinating city
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom in Hallway
    • Stayed 2 nights

    Changed from a room with toilet to a room with an outside toilet, where both the room and bathroom were far superior. Management was very helpful with this process. Buffet breakfast was good, as was constantly available coffee etc

    Stayed in September 2017

  • Reviewed: 25 June 2017

    7.5
    Good base to explore the treasures of Schwerin
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom , though clean, was very small. No lift (as far as I could see) which could be an issue for some. The night we stayed was unusually warm,which meant we had to have the windows open(no airco) noise from the street could be a problem for some.

    Great location opposite the train station and a short walk from the town centre, the castle and museum. Underground garage +/- 200m from the hotel €9 for 24hrs. Very friendly staff. Comfortable bed.

    Stayed in June 2017

  • Reviewed: 30 December 2016

    10
    Fantastic hotel
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Battery of TV remote control was empty. But didn't have time to ask to change it. Also light in bath room was flickering all time and needs changing.

    Friendly staff. Clean, well decorated and comfortable room. Highly recommended and surely will go there again.

    Stayed in December 2016

  • Reviewed: 16 August 2018

    8.3
    Convenient location from station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Up stairs and No lift No air conditioning

    Friendly staff

    Stayed in July 2018

  • Reviewed: 30 June 2018

    10
    Staff were friendly and very helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were friendly and very helpful. I will definitely stay here again

    Stayed in June 2018

  • Reviewed: 30 April 2018

    8.8
    good location, fantastic
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night
    • Submitted via mobile

    1 twin single room turn out to be two single rooms with the same price.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.6
    Great welcome - great location
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic staff - who ensured that you enjoyed your stay. Thank-you

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.2
    Welcoming and nice place in the center with great service and kitchen.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night

    Very cozy and nice family hotel, good location, amazing and very friendly hosts and great Bulgarian cuisine.

    Stayed in April 2018

  • Reviewed: 16 February 2018

    8.8
    breakfast
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    Stayed in February 2018

  • Reviewed: 28 December 2017

    9.6
    Very nice Staff members.
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night
    • Submitted via mobile

    ---

    The special profile of the Hotel. Not as all other hotels.

    Stayed in December 2017

  • Reviewed: 31 October 2017

    7.1
    good location for solo travelers to come by trains
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    No lift

    good location for solo travelers to come by trains

    Stayed in October 2017

  • Reviewed: 23 October 2017

    5.4
    was ok but i wont go back
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    i felt like i was in a bordello very taky ............

    did not like much sorry

    Stayed in October 2017

  • Reviewed: 20 October 2017

    8.8
    A lot of thoughtful items included with the room.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    A lot of thoughtful items included with the room. Breakfast was great.

    Stayed in September 2017

  • Reviewed: 16 July 2017

    7.9
    Declutter the room,small room made worse by large desk and...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Declutter the room,small room made worse by large desk and chair

    Stayed in July 2017

  • Reviewed: 15 July 2017

    7.1
    Location
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No wifi

    Location

    Stayed in July 2017

  • Reviewed: 10 June 2017

    7.1
    satisfactory for one night and fairly good value for this category
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Room was on 3rd floor and there was no lift Would have liked more breakfast options

    Close proximity to train station and town centre

    Stayed in May 2017

  • Reviewed: 23 May 2017

    5.8
    Not my first choice sgain
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Food, pillow, no BBC no tea and coffee making facilities

    Accommodating with my bicicle

    Stayed in May 2017

  • Reviewed: 10 April 2017

    5.8
    The breakfast buffet just normal
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No elevators Very small bathtroom

    The breakfast buffet just normal Okay beds

    Stayed in April 2017

  • Reviewed: 30 March 2017

    10
    Quirky but comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very friendly and rooms were comfortable. Suprisingly quiet for location across from the railway station.

    Stayed in March 2017

  • Reviewed: 24 March 2017

    8.8
    Great location, very friendly staff
    • Group
    • Twin Room with Private Bathroom in Hallway
    • Stayed 1 night

    Food OK, but a bit overcooked sometimes

    Very warm welcome and staff willing to let us add people for meals, sit over our breakfast etc

    Stayed in March 2017

  • Reviewed: 24 February 2017

    9.6
    Staff were extremely friendly and hospitable.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Found room just a little dark, but purely because my own preference is for bright light.

    Staff were extremely friendly and hospitable.

    Stayed in February 2017

  • Reviewed: 24 February 2017

    8.8
    ery Kind hotel employees.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing .

    ery Kind hotel employees. Iwas very tired and did not want to go out for Dinner. The hotel restaurant was very GOOD .nothing

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 April 2016

    7.5
    The dinner was So-so, but not as tasty as we expected.
    • Leisure trip
    • Couple

    There is way too much perfume/room deodorant smell in the hotel. Both my wife and I are sensitive to smells. The colors are not at all restful, they are rather shocking. It is not relaxing.

    The dinner was So-so, but not as tasty as we expected. We only had the one meal there.

  • Reviewed: 7 February 2016

    10
    In the heart of Schwerin, with the friendliest owner...
    • Business trip
    • Family with young children

    I reckon some people wouldn't like the bathroom in the hallway. It's a private one, though. No problem. The Pizza menu wasn't our thing. We went for the Hungarian specialties, and they were GOOD!

    In the heart of Schwerin, with the friendliest owner imaginable - helpful and running a clean, tidy place with great food.

  • Reviewed: 3 January 2016

    7.5
    good location, nice distance to discover a lot of things on...
    • Leisure trip
    • Couple

    good location, nice distance to discover a lot of things on foot. Good and cheap parking nearby. Place is not your standard hotel, it def. has its own character.

  • Reviewed: 22 October 2015

    7.1
    Excellent location as it is directly across the train...
    • Leisure trip
    • Couple

    The bathroom is very small to manoeuvre. The staff was courteous, however was unaccommodating for an early check-in at approx 1300 hrs.

    Excellent location as it is directly across the train station and is walking distance from the main attractions. The rooms are small and cosy. The restaurant of the hotel is quite good.

  • Reviewed: 17 October 2015

    8.3
    Really good bed, friendly staff, very clean and quiet...
    • Leisure trip
    • Couple

    Breakfast could be better.The parking lot costed a bit more than the original information and it was around 500 meter from the hotel.

    Really good bed, friendly staff, very clean and quiet despite the train station right opposite the hotel

  • Reviewed: 12 October 2015

    7.5
    Very close to the station and very easy to find.
    • Leisure trip
    • Solo traveller

    Very close to the station and very easy to find. This makes the hotel a good base if you intend to visit nearby towns by train during your stay. The hotel is nothing special, but is good value for money. It is next to a tram stop, which concerned me because of noise, but with windows closed there is no problem.

  • Reviewed: 7 October 2015

    9.6
    Location, attitude of the landlady,quietness of the room,...
    • Leisure trip
    • Solo traveller

    no bad experience, no facilities for getting laundry washed, having to drag luggage up two lots of stairs was difficult,wash basin plug did not work, and was not fixed.

    Location, attitude of the landlady,quietness of the room, comfort of the room, well treated in restaurant

  • Reviewed: 25 August 2015

    8.8
    Great location and very friendly owner, family and staff
    • Leisure trip
    • Couple

    Air conditioning would have been great as our room had the sun on it all day but the fan provided was a big help.

    Great location and very friendly owner, family and staff

  • Reviewed: 31 July 2015

    9.2
    Friendly Low budget hotel in the central part of Schwerin...
    • Leisure trip
    • Couple

    It would have been nice with bed lights. Noise from the corridor was easily heard trough the door.

    Friendly Low budget hotel in the central part of Schwerin with a nice breakfast. Lots of free (in the weekends) parking in the streets around the hotel.

  • Reviewed: 26 July 2015

    7.1
    The room is very clean, neat, comfortable and the wifi...
    • Leisure trip
    • Couple

    The ceilings in the rooms on the top floor are quite low, so don't request this when you are tall. Besides, also the hotel has no airconditioning so the (top floor) rooms can be quite warm.

    The room is very clean, neat, comfortable and the wifi reception is great.

  • Reviewed: 18 July 2015

    7.9
    Very welcoming at the counter.
    • Business trip
    • Solo traveller

    The room I had was small, cramped, the shower and toilet also. I could manage but a bigger person might struggle. The above room faced a main road and was quite noisy at times as a consequence.

    Very welcoming at the counter.

  • Reviewed: 2 May 2015

    10
    The trams stop right out front of the hotel.
    • Leisure trip
    • Solo traveller

    The trams stop right out front of the hotel. The comfort single room was spacious,clean and cheerful. Owners are very pleasant. I highly recommend this hotel.

  • Reviewed: 28 March 2015

    6.3
    Just outside the central station, 300 m to the shopping...
    • Leisure trip
    • Solo traveller

    English is not well understood at the reception by some of the staff. Red floor and separate bathroom.

    Just outside the central station, 300 m to the shopping centre

  • Reviewed: 10 February 2015

    10
    All the valued help you gave us with our problems and your...
    • Couple

    All the valued help you gave us with our problems and your generosity during our stay. Never been so well looked after in a hotel before. Gerda & Ian.

  • Reviewed: 22 May 2016

    8.3
    Scaffolding outside my window which was taken down on last...
    • Leisure trip
    • Solo traveller

    Scaffolding outside my window which was taken down on last night until about 10:30 pm - very noisy and quite late

  • Reviewed: 19 May 2016

    7.5
    Staff were friendly and helpful.
    • Leisure trip
    • Couple

    Staff were friendly and helpful.

  • Reviewed: 29 November 2015

    10
    Very friendly staff, allowed me to check in 3 hours early...
    • Leisure trip
    • Couple

    Very friendly staff, allowed me to check in 3 hours early for a special occasion, and plus nice gifts.

  • Reviewed: 29 October 2015

    9.6
    Very friendly staff, good kitchen
    • Business trip
    • Couple

    Very friendly staff, good kitchen

  • Reviewed: 22 October 2015

    9.6
    nice place,the twin room is a little Small
    • Leisure trip
    • Group

    nice place,the twin room is a little Small

  • Reviewed: 26 September 2015

    10
    Everything was fine: very clean toilet, great soap and...
    • Leisure trip
    • Couple

    Everything was fine: very clean toilet, great soap and shampoo. Excellent breakfast!

  • Reviewed: 26 August 2015

    8.3
    Friendly staff excellent breakfast
    • Leisure trip
    • Solo traveller

    No lift.

    Friendly staff excellent breakfast

  • Reviewed: 14 July 2015

    9.2
    Very good staff and location
    • Business trip
    • Solo traveller

    Very hot in rooms so a fan would have been good

    Very good staff and location

  • Reviewed: 26 May 2015

    7.9
    The location is great and the bathroom is clean.
    • Leisure trip
    • Group

    Effect of Soundproof is not so good.

    The location is great and the bathroom is clean.

  • Reviewed: 5 May 2015

    8.8
    Very pleasant owners, very good breakfast, good Wi-Fi
    • Business trip
    • Solo traveller

    Single room with bathroom rather small, mattress pretty soft

    Very pleasant owners, very good breakfast, good Wi-Fi

  • Reviewed: 30 April 2015

    10
    A really pleasant hotel and the owners are extremely helpful...
    • Leisure trip
    • Solo traveller

    There is nothing not to like.

    A really pleasant hotel and the owners are extremely helpful and cheerful.

  • Reviewed: 4 April 2015

    10
    Everything.
    • Leisure trip
    • Solo traveller

    Everything. Warm, vibrant hotel, great facilities, highly recommend.

  • Reviewed: 7 March 2015

    10
    The staff is very supportive, kind and intelligent.
    • Business trip
    • Group

    The staff is very supportive, kind and intelligent.

There are also 19 reviews without text. These impact the overall review score.

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