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Reviews of Hotel am Schloss Broich This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Am Schloss Broich 27, 45479 Mülheim an der Ruhr, Germany

#15 of 33 hotels in Mülheim an der Ruhr

Guests' Choice

Review score

Based on 522 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.5

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8

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Showing 1 - 36

  • Reviewed: 29 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 12 nights

    The wifi was very poor. For about 5 days of my stay I was unable to skype my wife which was quite annoying. It wasn't that the wifi was slow, but rather that the internet connection did not exist far too often.

    The room was very clean and comfortable. The breakfast offered a decent selection of foods. There was the usual delicatessen selection which I've come to expect from mainland european hotels, but there was also scrambled eggs and sausages which suited me. There was also a nice selection of fruit juices.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Parking places were limited and in case of full house not enough. On peak hours could be traffic jams to highway.

    Good place for stay in case of business trip. Basic room, nice refurbished bathroom. Good breakfast. 20...25 minutes to Düsseldorf Messe. 15 min walk to old city center. Decent restaurant nearby.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    One does not expect to get a student bed when booking a single room. The wifi did not work. Very basic utilities. Unable to park because the hotel only has 5-6 parking spots, which were always full. Generally the furniture and things like towels were very dated.

    The view from the window was not bad..

    Stayed in March 2018

  • Reviewed: 13 March 2018

    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Nothing really. Maybe a little bit out of town. But you can easily walk to the forum in 10min where lots of shops and restaurants are located.

    A spacious and clean room with a large cozy double bed. Excellent breakfast with a rich variety of options. Easy check-in and check-out process. Very nice staff always keeps a big smile on the face :-)

    Stayed in March 2018

  • Reviewed: 12 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Below problems with hotel - 1. Very poor wi-fi connectivity 2. Towels in bathroom are not changed every day 3. Shower gel, shampoo etc. are not kept every day during cleaning. No shower gel bottle available; only sachets were provided that too only when demanded. 4. No soap made available in bathroom 5. Nearby food (lunch/dinner) options are not available

    Hotel is located in good area. Good connectivity via tram.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The Weather!

    Everything was up to a high standard, with very helpful staff, especially the Lady. The room was comfortable, and warm, the facilities were very good, The breakfast bar was a delight with everything you would expect from a good quality Hotel

    Stayed in December 2017

  • Reviewed: 27 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff arranged a late check in after flight delays without any issue and followed up while I was travelling to see if they could help make arrangements

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms where smoke free, but our room smelled like cigarette smoke. The bed linen on arrival where still a bit moist, maybe there was a problem with something, but not so pleasant.

    Location between the bigger cities in the region is perfect

    Stayed in September 2017

  • Reviewed: 29 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The staff weren't very attentive. I checked in after 10 p.m., and I had to retrieve the key from a locked box at the door.

    Good location at the river and castle, near the trams and buses.

    Stayed in June 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    No proper parking; weak wifi; reception closed too early; poor facilities overall

    Breakfast Nice bathroom. Close to Dusseldorf Messe (20 min away)

    Stayed in March 2017

  • Reviewed: 21 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Parking is a bit limited, however I could park at the neighbouring Greek restaurant.

    Perhaps not the most exciting location and architecture, but this hotel really exceeded my expectations. Recently refurbished (bath)rooms, good breakfast and super friendly staff. Value for money!

    Stayed in March 2017

  • Reviewed: 25 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    There was not intimation about late check-in. I was left stranded outside the hotel when i checked in at 23.00 hrs, with no one at the reception desk... Luckily some guest was inside and he helped me in and locate the contact number. I then got the key after the receptionist who left for the day at 22 hrs came to the hotel.. This should have been intimated when booking. The staff also could not speak English at all!

    Stayed in September 2016

  • Reviewed: 21 March 2018

    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    Single room have quite a small bed, maybe too small for big person.

    Nice small hotel, free parking just in front of the hotel. Friendly staff.

    Stayed in March 2018

  • Reviewed: 11 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was good deal..

    Stayed in January 2018

  • Reviewed: 19 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is good. Location is not perfect but acceptable. Rooms are not so big but clean.

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No body speak English (-:

    Clean and good value for money

    Stayed in November 2017

  • Reviewed: 10 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing to mention

    On site parking, clean and comfortable room, smooth access to fast wi-fi, nice choice for breakfast

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    -

    Good value for the money, nice und clean place. Not far from the City Centre with a nice Greek Restaurant in the same building.

    Stayed in November 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    simple place to stay, has all your needs.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I

    Stayed in July 2017

  • Reviewed: 6 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Breakfast so so, rooms facing streets fairly noisy

    Easy to find

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Attitude of female receptionist 😡

    Location

    Stayed in April 2017

  • Reviewed: 29 March 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Hotel need some refurbishing.

    Very nice breakfast. Parking places in garage. In walking distance to old town. Good access with car.

    Stayed in March 2017

  • Reviewed: 3 March 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Spacious room. Excellent breakfast. Friendly staff.

    Stayed in February 2017

  • Reviewed: 11 January 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The staff was very welcoming and hepful

    Stayed in January 2017

  • Reviewed: 20 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift.

    Ok.gut,positive.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 April 2016

    • Business trip
    • Solo traveller

    We asked in advance a room not facing the road, however when we came it was the room with the view on the castle but with the noise from the street. It was impossible to change the room, as they said everything was fully booked.

    reasonable price, nice view on the castle, Dusseldorf is still not too far, nice Italian restaurant in the neighbourhood

  • Reviewed: 3 May 2015

    • Business trip
    • Solo traveller

    The room was extremely noisy - facing onto a main road with no sound-proofing. The WiFi did not work one evening. The room was quite spartan - without even a kettle for making some tea.

    It was conveniently located opposite the Town Hall - where my conference was situated. The one young lady on reception was particularly helpful e.g. with advice about travelling around the area. The room was clean.

  • Reviewed: 13 January 2015

    • Leisure trip
    • Solo traveller

    It is a simple, conveniently located, basic hotel. All you need for a short stay. They don't have a restaurant but beside the hotel there is a Greek restaurant with good food, friendly service, and fair prices. The breakfast is simple but has all the basic for a good start of the day. The staff at this hotel were friendly, professional, and very accommodating to the need of the guests. My bed was super comfortable!

  • Reviewed: 4 January 2015

    • Leisure trip
    • Couple

    The hotel was close to our family and very accessible, but it was also quiet and comfortable. The young lady on duty during our stay was very helpful and kind. Across the street from an interesting castle.

  • Reviewed: 18 May 2016

    • Leisure trip
    • Couple

    Excellent Breakfast, nice comfortable room and good beds. Very nice and helpful staff

  • Reviewed: 17 March 2016

    • Business trip
    • Solo traveller

    Noisy street.

    Comfortable bed. Clean room. New bathroom. Nice breakfast. WiFi.

  • Reviewed: 11 October 2015

    • Business trip
    • Family with young children

    Nothing

    Excellent staff and facilities Gorgeous breakfast

  • Reviewed: 4 May 2015

    • Business trip
    • Solo traveller

    nothing really

    the breakfast and the staff

  • Reviewed: 29 April 2015

    • Leisure trip
    • Family with older children

    Clean, spacious rooms, good breakfast and helpful staff.

  • Reviewed: 20 April 2015

    • Leisure trip
    • Solo traveller

    slightly sterile feel to room, impossible to keep water in washbasin, no soapholder in shower

    Quiet location, garage, large room, good breakfast

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 36

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