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Reviews of Hotel am Schloss - Frankfurt an der Oder This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Berliner Str. 48, 15234 Frankfurt/Oder, Germany

#3 of 10 hotels in Frankfurt/Oder

Guests' Choice

Review score

Based on 248 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    8

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 - 24

  • Reviewed: 29 April 2018

    10
    Excellent staff!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel staff, receptionists were very responsive. Reception working time was till 22:00 but I was delay so I was in hotel after 22:00., ( I was sent email to hotel about my situation) they called me and told me "that's OK, we will wait You" excellent service!!! They speak very good Russian! Everything was clean and breakfast delicious. So next time when I will be in Germany I will stay in this hotel!

    Stayed in April 2018

  • Reviewed: 6 September 2017

    9.6
    Lovely and very helpful staff at your service, great...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Lovely and very helpful staff at your service, great selection at breakfast buffet. Quiet location outside Frankfurt/Oder but close by car. Free tea and coffee facilities all day.

    Stayed in August 2017

  • Reviewed: 15 June 2017

    10
    Always an extremely warm welcome even with the language barrier
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Restaurant closed the evening of our stay - pre-warned so not an issue.

    Very quiet location but within easy reach of the motorway - not a bland corporate hotel but an unusual family run unique place.

    Stayed in June 2017

  • Reviewed: 5 October 2016

    5.0
    The small hotel runned by Russian couple, so if you know...
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We requested a quiet room (if available). At arrival owners told us that the hotel is almost empty and they prepared the quiet room for us. But later, when we was in the bed, it was very noisy behind our door: they gave the next door room to other guests. Why? In the empty hotel?! There wasn't tee/coffee /water facilities in the room. Blackout blinds was broken. In the bathroom: looks like previous Guest forgot shampoo and the owners decided left this old half empty bottle for the next Guest. And we noticed that previous Guest had long black hairs - you can see it on the shower walls... And the last bonus: behind our window was two farmyard (it's why there was so many flys in the room) . And in the morning you will be waked-up (in 5:50) by Cockrell songs. It was so loud and early. Breakfast with poor choice. Owner just looked through the kitchen door and then he disappeared - it was so unprofessional and non-welcoming for so little family running hotel.

    The small hotel runned by Russian couple, so if you know Russian you can easy communicate there. Bed was comfortable.

    Stayed in October 2016

  • Reviewed: 19 August 2016

    8.3
    Friendly and helpful staff, good sized room and clean, nice...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con room very hot , not the end of the world, work going on in hotel but only to improve it and didn't affect our stay

    Friendly and helpful staff, good sized room and clean, nice shower. Home cooked food on site

    Stayed in August 2016

  • Reviewed: 10 August 2016

    7.9
    The hotel rooms were very nice, recently renovated and clean...
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    The hotel was located in a little village close to Frankfurt and not as central as I had thought to be.

    The hotel rooms were very nice, recently renovated and clean, the breakfast buffet very good .

    Stayed in July 2016

  • Reviewed: 27 July 2016

    10
    Small family operated hotel in comfortable rural setting.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Small family operated hotel in comfortable rural setting. Extremely clean. Most friendly and helpful staff and abundant breakfast. Will definitely stop over there on next journey.

    Stayed in July 2016

  • Reviewed: 7 July 2018

    10
    Exceeded my expecting.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No vegetarian options on menu.

    Excellent hotel and staff.

    Stayed in July 2018

  • Reviewed: 7 June 2018

    9.6
    enjoyed our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Outside facility, coffe and tea any time (unusual ) for a german hotel.

    Stayed in May 2018

  • Reviewed: 2 June 2018

    7.5
    History
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning and very hot during our stay. Breakfast and people very nice.

    Character

    Stayed in June 2018

  • Reviewed: 28 May 2018

    9.6
    They gave me possibilitiy to park my motorbike inside
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    They gave me possibilitiy to park my motorbike inside

    Stayed in May 2018

  • Reviewed: 16 December 2017

    10
    The staff is very friendly!
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is very friendly!

    Stayed in December 2017

  • Reviewed: 29 September 2017

    10
    Good for a stopover en route to Berlin
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Plentiful breakfast. Russian dishes available in the restaurant.

    Stayed in September 2017

  • Reviewed: 7 August 2017

    9.2
    Very nice, clean and cozy hotel for an overnight stay.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Very nice, clean and cozy hotel for an overnight stay. Great reception lady and nice breakfast.

    Stayed in August 2017

  • Reviewed: 29 May 2017

    10
    Very helpful ja friendly personel, good place for one night...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very helpful ja friendly personel, good place for one night visit, easy to find.

    Stayed in May 2017

  • Reviewed: 9 September 2016

    10
    The best you can get
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I really don't know, because you are doing a good job:-) :-) :-)

    Nothing that I didn't liked:-) everything's was okay:-) :-)

    Stayed in September 2016

  • Reviewed: 7 August 2016

    9.6
    Perfect
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful and nice staff, excellent stop before a trip through poland.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    10
    Great welcome from helpful staff,quiet location close to...
    • Group

    Nothing

    Great welcome from helpful staff,quiet location close to motorway,comfortable rooms good well cooked dinner and breakfast.Nothing to much trouble

  • Reviewed: 19 April 2016

    8.8
    Nice hotel in the outskirts of Frankfurt/Oder.
    • Leisure trip
    • Solo traveller

    The matress in the bed was the only thing that was not too comfortable

    Nice hotel in the outskirts of Frankfurt/Oder. Good restaurant and good breakfast. Quite convenient for a one-night stay on the way to or from Poland

  • Reviewed: 5 January 2016

    10
    Everything
    • Leisure trip
    • Couple

    All perfect

    Everything

  • Reviewed: 27 September 2015

    9.2
    Cute room which was nicely decorated.
    • Leisure trip
    • Couple

    All good

    Cute room which was nicely decorated.

  • Reviewed: 16 September 2015

    7.5
    Convenience, friendliness.
    • Leisure trip
    • Couple

    Convenience, friendliness...

  • Reviewed: 13 August 2015

    7.5
    Friendly and helpful personnel
    • Leisure trip
    • Couple

    We had problems connecting to WiFi,shower rather small and towels very hard.

    Friendly and helpful personnel

  • Reviewed: 2 June 2015

    8.8
    Every was very good.
    • Business trip
    • Solo traveller

    The Wi-Fi was a little bit too slow

    Every was very good.

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 24

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