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Reviews of theAmbassador Hotel I Essen City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Viehofer Straße 22, Stadtkern, 45127 Essen, Germany

#71 of 79 hotels in Essen

Guests' Choice

Review score

Based on 221 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.1

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 25 January 2024

    8.0
    Enjoyable stay
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    More options at breakfast table

    Staff was friendly

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Great little hotel, and they let me check in early,very much appreciated !!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle facilities in the room couldn’t make a cup of coffee ☕️ when I woke up which I like to do The walls are very thin and 2 ladies in the next room were talking loudly and woke me up 😡

    Very friendly staff - they could speak English, apart from the lady at breakfast who didn’t speak a word of English and seemed surprised I couldn’t speak German…. Very sorry. I can speak English French Italian Spanish but I never learned German A German friend of mine was staying same hotel so we share taxi ride to our venue, Freak Show in Essen-Steele, which was very nice

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not completely cleaned when we arrived. They left some socks from previous guests. Toilet brush was dirty. They allow people to smoke just in the front door of the hotel.

    Great location, good price. Staff was nice even though many could not speak English. Nice breakfast.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location to visit the Christmas markets, helpful staff, parking nearby but expensive.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite shady neighbourhood with drugs dealers at broad daylight.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.0
    Good location, fair price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is a bit old and sometimes smells musty.

    The location is very close to both the Christmas market and the station, and we can store our luggage after we check out; we could also check in earlier. Toilet is also separate from shower so it's good for two people.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Great breakfast and location
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night

    The cleaning could be a bit better. The room temperature was low to the level of cold.

    Great location, great breakfast.

    Stayed in December 2023

  • Reviewed: 22 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough place for breakfast Brekfast room is extremely tiny,there is no chance to have a food and don’t harry It‘s very bad and uncomfortable

    Stayed in October 2023

  • Reviewed: 15 October 2023

    6.0
    Good location and reasonable value hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredibly noisy at night, our room was on the 3rd floor and there is no elevator. If you’re disabled it would be difficult to stay here. There is no tea or coffee facilities in the rooms and also no air conditioning.

    The location was great, staff were helpful and friendly

    Stayed in October 2023

  • Reviewed: 1 September 2023

    7.0
    Alright for the price
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    To much people in the neighbourhood

    Central location

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Central stay for a good price
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The security of the hotel didn’t feel that good. Another part of the hotel is on the other side of the street, and anyone could go up there without anyone really controlling it. Also the key system could have been a bit more modern and safer. On the wall on the side of my bed it was very visible that something wet has been running down the wall. Nasty!

    Very central location! Breakfast also very good and it was open until late for us who likes to sleep a bit longer. Personal was nice.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    My rooms weren't cleaned. Unwashed glasses that were used. The bed was fixed once

    Breakfast was OK. The hotel has no parking lot making it difficult

    Stayed in August 2023

  • Reviewed: 21 July 2023

    6.0
    Too loud
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    The position of a room was towards the main street with lots of cafes and restaurants with late opening hours, which made it extremely loud! Leaving a window even partially open was a no-go. On top of that, the walls are so thin, I could hear the conversations and music coming from the room to the left, and an unbearably loud snoring from the room to the right. Also, you are not issued the receipt when paying, not even a card slip, being ensured you'd receive it at the check out. Of course, then you can only receive the invoice if you request it, but the card slip is nowhere to be found.

    The hotel is in a slightly old-fashioned style. It is noticeable that certain parts of the rooms and hotel have been renovated. The room was of a decent size, very clean and the bed quite comfortable. The location has a positive and negative side. Positive: it is located quite centrally, easy to reach various places. Negative: it is very loud at night. The staff was nice. The breakfast has decent choices to choose from. Small and cosy area.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    On the photos they don't say they also have small/single beds. I thought I have booked a big bed but because I was alone they gave me a small one

    Breakfast and facilities

    Stayed in June 2023

  • Reviewed: 19 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Location, especially on the weekends - noisy, loud, plenty of drunks travelling up and down the street. Even getting the back room you can hear the noise. Please take into equation if you're light sleepr.

    Location, very centrally with all it's pros and cons. A basic accommodation spread across two buildings opposite the main street. Mind it if booking two rooms - the other party could be located in other buildings. Altohugh basic, the breakfast is fantastic and quite generous. Scrambled eggs just blew my mind - one of the best in hospitality offer.

    Stayed in June 2023

  • Reviewed: 14 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no fan or proper air conditioning. The room was too hot and if I open the window there was so much noise from outside that I cannot sleep.

    The room was clean

    Stayed in July 2023

  • Reviewed: 14 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was no fan or air conditioner in the room and the room was hot.

    The room was clean

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Nice small hotel suitable for a short stay, uncomplicated and easygoing.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Weather was very hot and the room quite small, a fan could have been good as there is no airco at all in this property. Window must stay open, but then you hear the noise from street very clearly.

    Breakfast was good, fresh ingredients, only coffee too bland. The location very central easy access to transport, restaurants and cafés.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Depends on your needs (and smell), but good for few days
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room had quite a strong old smell. And the toilet could use a seat change (it was not dirty, but rather old). Also, either the walls are not too thick or the guy in the next room was snoring way too loud (I'm not counting this too much, but for sure it was not pleasant, just have ear plugs with you). The staff was also nice and understanding in this in this situation (I asked if they had earplugs) even though they couldn't help much. No problems with outside noise. The Wi-Fi was disconnecting or very weak sometimes (more in the night; I could work during the day)

    The staff was very nice, the room looked good and the bed was comfortable. There was more than enough space to work with a laptop. The location is great, the hotel is right in the city center. Good breakfast

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Very nice stay in Essen
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 6 nights
    • Submitted via mobile

    During the morning hours the street infront of the hotel is very dirty, but that is something the hotel cant improve. Hotel doesnt have their own parking space. You have to park in a private garage (6€/24h) and that is ok, but the garage closes at 20:30. Wi-Fi could be a little better. All in all, I had a very nice stay and would definitly come back.

    Location was good. You are very close to city center and A40 highway. Room and the bathroom were exceptionally clean. The staff cleans your room and changes sheets every day. Bed was amazingly comfortable, sheets were fresh and clean. I had a great sleep and rest. After 23:00 you couldnt hear any noise from the streets or other rooms. Breakfast was delicious and with good rations. There are a great number of middle-eastern restourants in the street of the hotel.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent food

    Stayed in July 2023

  • Reviewed: 28 June 2023

    7.0
    Great value for "money offering" for a short stay in center of the city
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Rooms with windows to the main street might be way too noisy until very late in the evening. No central cooling system.

    Value for money: clean neat room

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    Really close to subway station, nice place, hotel is in street with lot of restaurants, shops. You could buy food even after 11pm, there were kebab shops open. Breakfest really good - sweets, vegetable, fruits, eggs, lot of types of bread, juice, coffee, water. Everyone could choose.

    Stayed in June 2023

  • Reviewed: 24 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms do not have keyless entry

    Breakfast, check-in staff

    Stayed in May 2023

Showing 1 – 25

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