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Reviews of Hotel Ambassador This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hirschstraße 34, 76133 Karlsruhe, Germany

#16 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 1083 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.6

100% verified reviews

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Showing 1 - 74

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The halls and some parts of the room are rather old, but the room was clean and that's pretty much everything we wanted.

    Air conditioning was brand new, which made the room climate very cosy. The best part of the stay was the breakfast, worth every penny.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    the product in the bath where empty, missing towels and pillows, I had to ask for both and went down to the reception but I get them without any problem.

    nice location, very central and close by the pedestrian area.

    Stayed in June 2018

  • Reviewed: 24 April 2018

    • Couple
    • Double Room
    • Stayed 1 night

    The air conditioner was not working, it was very noisy and we could not sleep all night. It has a parking garage but we paid an extra- amount for parking.

    breakfast was excellent

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    The location is not super attractive. On the first night it was too hot, probably heating had been set to higher temperature than necessary.

    The bedroom was large enough, it was very quiet and the breakfast was good quality and varied. The employee at the reception kindly helped me with using their pc and printer.

    Stayed in April 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Building is old and dated, however room was fresh and modern.

    Excellent breakfast offering of a large selection of cold options. Hotel location was a quick walk to town centre, tram stop and a 20 minute walk to hauptbahnhof rail station.

    Stayed in January 2018

  • Reviewed: 13 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Reception staff not the friendliest. Getting a bit dated and in need of a refresh.

    Easy parking in the underground car park. Only a short walk in the city and the tram stop if you want to travel further.

    Stayed in September 2017

  • Reviewed: 8 October 2017

    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Excellent value for money, extensive choice & tasty offerings on breakfast bar. Warm room on a cold day, cookies, apples & helpful clerk at check-in.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    There was nothing to dislike about this hotel.

    The bed was huge and very comfortable. The shower was very modern and the water was always hot. The staff were very friendly and helpful and the breakfasts were absolutely superb. Parking underneath - although at a cost - was very safe and secure with easy access directly into the hotel. The room we had had a balcony and it was very quiet. Overall it was a brilliant choice of hotel and it was a very good base for visting Karlsruhe. We would certainly return.

    Stayed in October 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Some of the towels have reached their lifespan. We had a very soft and nice towel, hanging next to a washed out and rather hard one.

    The breakfast (included) had a great variety of food and was very tasty. The staff was helpful and friendly even at a very late hour. Decent size rooms and bathrooms plus a balcony - very good value the rate we paid.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The cooked breakfast options were a bit grim: frankfurters, dry scrambled eggs with hard bits of ham in them, plus mushrooms and some odd breaded things...

    A lot of choice at the breakfast bar, including non-dairy and gluten-free options. Cereals, fruit, bread, cakes, yogurts and more. Plus a pot of coffee or tea made for you by a helpful member of staff.

    Stayed in April 2017

  • Reviewed: 20 March 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights

    Parking lot was difficult to use. The hotel was a little run-down. It could use a spruce-up, especially the carpets.

    Fast, reliable internet. Substantial breakfast.

    Stayed in March 2017

  • Reviewed: 2 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Perhaps it is not the most stylish 3* Hotel I have been.

    The choice for breakfast is remarkable. I got a room big enough to have a comfortable place in the side to stay and read

    Stayed in February 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Oh no beans (English) lol

    The hotel was well decorated, clean staff very friendly and helpful breakfast was good plenty of choice what's not to like

    Stayed in January 2017

  • Reviewed: 7 November 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    A bit dinghy and not nice smelling. Overall not at all value for money. I have to say that I have seen worse but this seems right up there in the list somewhere.

    Stayed in November 2016

  • Reviewed: 29 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The price was bigger than usual but that was happening in all hotels in town because of a conference.

    The hotel was very clean and nice. Staff was great and the breakfast was very tasty. Location is also OK, close to the city center. The bed was very comfortable and the room quite big for a hotel in the center.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The elevator was small and didn't feel safe at all. None of the cups and glasses in the room were clean.

    Breakfast was great, many choices. Staff were friendly and the location was very central but still quiet. Parking price was reasonable.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    They did not have towels when I received my room but they got delivered ½h later. I needed the airconditioning but didn't seem to work.

    Super good and varied breakfast, quiet surroundings.

    Stayed in September 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    There were no tea mkaing facilities in the room which to us is a serious drawback.

    The breakfast buffet was excellent. The staff very friendly & helpful. Our rooms were very quiet.

    Stayed in June 2016

  • Reviewed: 4 June 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Not very clean, very small rooms. AC not working properly.

    I liked the location, close to city center

    Stayed in June 2018

  • Reviewed: 3 June 2018

    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Secure parking. Nice big air conditioned rooms. Mini bar. Great staff

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was better than expected.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excelente location

    Stayed in April 2018

  • Reviewed: 15 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I had a great time no problems.

    The staff was helpful and kind

    Stayed in May 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great!

    Stayed in February 2018

  • Reviewed: 13 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good!

    Stayed in December 2017

  • Reviewed: 10 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in December 2017

  • Reviewed: 12 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking, no bar or restaurant

    Just a small German hotel okay for 1 night, breakfast was good value though for price

    Stayed in November 2017

  • Reviewed: 17 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was great, Amazing breakfast.

    Stayed in October 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows - only one very thin pillow.

    Very good breakfast. Central location. Helpful staff on the desk, homely feel.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location, not far from the city center. Very good breakfast in a nicely decorated breakfast room.

    Stayed in October 2017

  • Reviewed: 30 September 2017

    • Business trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast selection, friendly staff, great location and confortable room.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Pillows

    Location, friendly staff, great breakfast. Value for money.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Nice area, very quiet, helpful staff.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Near to city center. Comfortable hotel with large and clean rooms. Garage is under the hotel for extra cost. Nice breakfast.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing

    Nothing there to like

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasnt a free parking in the area. Otherwise everything was exellent.

    Bathroom Bed size Clean

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent.👍🏼

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The receptionist did not answer out greetings, looked at us as at the strangers...

    Stayed in July 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    nothing

    A very good hotel a good room and staff

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    a night club next door but it was fine

    everything was just fine and the breakfast was perfect

    Stayed in July 2017

  • Reviewed: 4 June 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Pillows.

    Breakfast is awesome.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, nice staff

    Stayed in May 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Super excellent breakfast

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast Buffet was great, very nice staff.

    Stayed in May 2017

  • Reviewed: 25 March 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    Pillows too soft, had to ask for extra

    Really good breakfast choice, close to main centre

    Stayed in March 2017

  • Reviewed: 20 March 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The property could use a little bit of investment.

    Excellent breakfast, parking right under the hotel

    Stayed in March 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    I liked the parking lot, the excellent breakfast. The staff was very nice and the location is outstanding.

    Stayed in February 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast, nice staff

    Stayed in January 2017

  • Reviewed: 27 September 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The street that Hotel is located there is not clean

    The breakfast was great

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfort, very good breakfast

    Stayed in September 2016

  • Reviewed: 17 September 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights

    old-fashioned elevator

    good balcony, nice breakfast.

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel on our way back home from our summer holidays. Nice complete breakfast and not to forgot they have a car garage.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was awful!

    Stayed in July 2016

  • Reviewed: 29 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I wish it had wifi, there wasn't even an option.

    Good breakfast, unpretentious and with air conditioning. The staff were pleasant and friendly.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 April 2016

    • Business trip
    • Group

    Great accommodation in centre of town for low price. Parking in hotel garage is very cheap. Clean and spacious single room. Large and comfortable bed. Rich and tasty breakfast. I can recommend this hotel.

  • Reviewed: 22 March 2016

    • Leisure trip
    • Solo traveller

    Outdated decor. Shower is too small

    Great Breakfast Buffet! Unfortunately the time was not convenience for me: I was able to eat once out of 3 nights stay. But the food and fresh made coffee was great.

  • Reviewed: 12 November 2015

    • Business trip
    • Solo traveller

    Everything was old and worn-out, especially bathroom facilities. The toilet brush holder was fixed with tape, which was very unhygienic. The shower head was not only broken so that water went in all directions, but also was it full of dirt that not even much water came through.The toilet seat had holes from removed screws and yellow stains all over. All these three things could be replaced for little money from which I can just conclude that nobody cares. Apparently no investment is done that the hotel will be as profitable as possible. This fits also to the rooms. The pictures on booking.com are pure euphemisms in contrast to how the rooms /my room look in reality. The minibar fridge in the room produced so much heat that I either had to switch on the A/C (in November) or open the windows. Will definitely not stay there again.

  • Reviewed: 9 November 2015

    • Leisure trip
    • Group

    The location was ok though would not be ideal for a family with young children. We had a reasonably large vehicle and the entry to the garage was very narrow.

    The service was good, the breakfast was very good and the rooms were comfortable.

  • Reviewed: 10 September 2015

    • Leisure trip
    • Family with older children

    Wi Fi is so bad quality and interrupting all the time, no good isolation of window and street noise can be heard

    Staff are amazing and friendly, parking in basement, near city Centre, breakfast is so good

  • Reviewed: 2 September 2015

    • Leisure trip
    • Couple

    The WIFI signal in the room went dead from time to time, requiring a manual reset of the router at the end of the hallway.

    Friendly staff, properly working airconditioning, excellent breakfast with plenty of choice. Bikes could be parked in underground garage.

  • Reviewed: 7 July 2015

    • Solo traveller

    drafty breakfast room because there is no aircondition

    friendly reception,excellent breakfast buffet,good spacious underground garage but a bit too expensive,comfortable large bed,quiet room

  • Reviewed: 19 May 2015

    • Business trip
    • Group

    City centre with a parking, decent breakfast, nice staff at reception desk, clean. Even windows on the backyard what is important in such localisation.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    Top Location, City Center, Awsome breakfast

  • Reviewed: 22 April 2016

    • Leisure trip
    • Solo traveller

    Location was good for me. The balcony was nice.

  • Reviewed: 6 April 2016

    • Couple

    Friendly staff Good location to explore the city Excellent breakfast

  • Reviewed: 26 February 2016

    • Business trip
    • Group

    Car parking was free

  • Reviewed: 11 January 2016

    • Leisure trip
    • Couple

    noise from the street disturbed sleep

  • Reviewed: 10 January 2016

    • Business trip
    • Solo traveller

    Great breakfast

  • Reviewed: 15 December 2015

    • Business trip
    • Solo traveller

    Friendly and helpful staff and great breakfast. Free Wi-Fi with good speed.

  • Reviewed: 6 October 2015

    • Business trip
    • Solo traveller

    Nothing really

    Clean and comfortable, excellent location for centr Karlsruhe

  • Reviewed: 16 August 2015

    • Business trip
    • Solo traveller

    spacious rooms, big underground garage (2,13m high)

  • Reviewed: 3 August 2015

    • Leisure trip
    • Couple

    Very small parking spots

    Extensive breakfast

  • Reviewed: 17 May 2015

    • Leisure trip
    • Group

    excellent breakfast

  • Reviewed: 15 April 2015

    • Leisure trip
    • Solo traveller

    Impressive breakfast, very nice, comfortable room, good location, excellent service.

There are also 36 reviews without text. These impact the overall review score.

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