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Reviews of Ameron Hotel Regent This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Melatengürtel 15, Ehrenfeld, 50933 Cologne, Germany

#35 of 223 hotels in Cologne

Guests' Choice

Review score

Based on 641 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 4 June 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is a little bit outside the center of the city. Still, if you need to be in this part of the city it is right next to two Straßenbahn lines.

    Nice rooms. Nice staff. Good furniture layout for a hotel room. Super nice shower.

    Stayed in June 2018

  • Reviewed: 20 April 2018

    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The coffee was a machine and only provided black coffee combinations (no milk or tea provided) also the only English language channels on tv were about 4 news ones.

    We liked the fact it was out of town and we could get the tram in. The beds and pillows were very comfortable also. The view over town on the 14th floor was amazing.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Breakfast not included in rate (was €20/person extra) Child bed not made available despite calling in advance of our arrival (and even after arrival, it was delayed by 30+ minutes) Parking garage expensive

    Generally nice & clean & quiet

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Business trip
    • Group
    • Premium Double Room
    • Stayed 3 nights

    I found my bed is relatively hard for me, not so comfortable.

    the room is clean and quiet. the staff are very friendly. the breakfast has many choices and fresh.

    Stayed in March 2018

  • Reviewed: 24 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    not many food options around. the onsite restaurant looked decent but didn't try it.

    very slick looking hotel. nice location close to all the trams.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 3 nights

    The only reason for dissatisfaction was bed sheet. It was made from some kind of plastic and sleeping on it was really bad. It got to hot on every skin touching surface. Next time I am bringing my own bedsheet.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Only negativ thing: Staff tries to sell breakfast by including it 'automatically' on the bill when we arrived, it had to be 'cancelled'.

    Very nice hotel, clean and rooms well equipt. Definatly to recomend. Location was good but.

    Stayed in November 2017

  • Reviewed: 17 September 2017

    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 3 nights

    Not sure if there is anything to like here. the staff was horrible - if you don't know German then just say goodbye to being helped here at this hotel. I asked for a converter for my iPhone charger - and instead of sending one upstairs - they ask me to come down from the 11th floor and give me a huge box of converters to pick from. Also, I only drink mineral water, but the hotel insisted that they can only offer sparkling water. If I wanted mineral water then I would be charged extra?

    room size was okay.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 2 nights

    During the fair timing the hotel charges a crazy price for the stay. The location is not central.

    Great and welcoming staff. Cleanliness and comfort of the room. Tasty breakfast

    Stayed in September 2017

  • Reviewed: 7 April 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Check-in Check-out both had some waiting time but was "rush hour" and it was not tooooo long

    Perfect business hotel. Nice Bar area, good Restaurant. Rooms clean, nice. Room had nice view on the Dome.

    Stayed in March 2017

  • Reviewed: 21 November 2016

    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    2 Guests but only 1 set of towels and bed turndown (corrected promptly) wrong drink charges. unyielding on granting parking discount so a bit pricey there- book this in advance!.

    Very nice staff. Had no time to see the wellness area but will next time. The warm decor is just so soothing- kind of 50s/art deco mix and I appreciated woodflooring and no carpet in the bedroom! Breakfast buffet is without flaw especialy the cappucinos!

    Stayed in November 2016

  • Reviewed: 8 November 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    - Couldn't figure it out how to open both window blinds; - Would love if there would be breakfast included in the price on booking.com (option with breakfast).

    + Very comfortable stay; + Room: very comfortable bed, big TV, bathrobe & disposable slippers, very clean, great view (12th floor); + Bathroom: very practical, big shower, good body lotion...; + Parking: Outside or inside parking (inside parking with elevator); + Very nice and polite staff; + We only stayed for 1 night, but I'll definitely come again; + One of the best stays in 4* Hotels.

    Stayed in November 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The room was amazing! The staff very friendly and ready to help and answer any questions you might have regarding your stay and trip! Breakfast and lunch were delicious!

    Stayed in October 2016

  • Reviewed: 24 August 2016

    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    If it was a little cheaper.

    Staff were really helpful gave me excellent information and help. Centrally located so I could go to nearby sporting fields and then the other direction into town for sightseeing shopping or dinner.

    Stayed in July 2016

  • Reviewed: 17 June 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, great staff, generous breakfast Awesome Hotel

    Stayed in June 2018

  • Reviewed: 3 June 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing I didn't like, however the cleaning could be a bit better.

    everything.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Breakfast is expensive as was the restaurant.

    Great breakfast selection, extra friendly staff, quiet comfortable rooms.

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff very friendly and helpful. Bikes available free of charge. Nice sauna and good fitness room. Beds comfortable and rooms spacious and quiet.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staffs are nice

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    car park.

    The best bed ever, very polite staff,

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very nice room and locatio

    Stayed in March 2018

  • Reviewed: 15 February 2018

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Twin beds, location for town centre

    The staff, the cleanliness, the beer

    Stayed in February 2018

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Car park fees are to be paid extra

    Good breakfast buffet

    Stayed in December 2017

  • Reviewed: 22 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Mattress and bedding of very poor comfort, hard to get any sleep.

    Location, well designed.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Stayed here several times and always an excellent hotel. Nice and easy to get to from the tram, hotel staff very friendly and helpful.

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really cheap toilet paper, so we used cleanix instead ;)

    The Comfort room was indeed comfy, spacious and nice, the room was very clean!

    Stayed in December 2017

  • Reviewed: 14 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Exceptionally clean, very nice amenities, good size room

    Stayed in September 2017

  • Reviewed: 10 October 2017

    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 2 nights

    The price

    Breakfast typical continental food. Bed was comfy

    Stayed in October 2017

  • Reviewed: 8 October 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    So far all is perfect

    Stayed in October 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Welcoming staff

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    20 euros for breakfast and 18 euros for overnight parking, we knew this but still too expensive.

    Good location, everything you expect from city hotel.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    20 Euro for a breakfast

    Stayed in August 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast for €20 even for kids is massively over priced. The breakfast quality was good but not worth the price.

    Clean and comfortable hotel.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very conveniently located Beautiful interior decor Price good. Safe parking.

    Stayed in July 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The shower temperature fluctuated widely.

    Comfortable beds, large room, helpful and courteous staff. Wonderful experience.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Top

    Stayed in May 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights

    The Room was very clear, the staff was friendly, the breakfast was delicious

    Stayed in May 2017

  • Reviewed: 23 April 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    All was good.

    Very friendly staff. We received an upgrade for free. Nice spacious room. Good design of lobby and rooms.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The floor was dirty . Needs a good cleaning

    Baby food was arranged

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Family with young children
    • Premium Double Room
    • Stayed 3 nights

    3 days, Could not connect to wifi even with the help of stuff...

    Excellent breakfast, very close to train station, comfortable beds, free minibar.

    Stayed in March 2017

  • Reviewed: 26 March 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room very clean

    Stayed in March 2017

  • Reviewed: 2 March 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    hotel full with harmony , awsome rooms , rlly beautiful

    Stayed in March 2017

  • Reviewed: 1 February 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Seperated double beds, very few Turkish TV Channels

    Helping staff, clean restaurant, strong wi-fi, good location

    Stayed in January 2017

  • Reviewed: 28 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff who went that extra mile

    Stayed in December 2016

  • Reviewed: 23 December 2016

    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfort and cleannes

    Stayed in November 2016

  • Reviewed: 25 September 2016

    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Location, clean and good staff

    Stayed in September 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Nothing!

    The breakfast variety and friendliness of the staff.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 February 2016

    • Leisure trip
    • Couple

    This is our second stay at the Ameron, and we'll definitely return here next time we're in Cologne. Very easy access from the metro station into the city, which makes getting to and from the hotel a breeze. Staff very friendly, lovely rooms and an excellent selection for breakfast. Very nice hotel.

  • Reviewed: 2 February 2016

    • Business trip
    • Couple

    To our surprise,when we came back from having breakfast at 10.15 AM,our bedroom door was open and our bedsheets was taken off while cleaning lady was working next to our bedroom. Our clothes,toiletry wasn't unpack , means everyone just could came in the room. ( note : with sign of ' don't disturb ' in front of our door )Feel quite annoy with the situation and told the reception about it.

    Breakfast quality is super and could have it later than 10.00 AM during the week. In quite location and close to public transport .

  • Reviewed: 15 December 2015

    • Leisure trip
    • Couple

    TV only in German, no international channels. Sauna only when mentioned as wellness area (a bit disappointing).

    Situation was perfect. Accommodation was perfect and personnel fantastic.

  • Reviewed: 24 November 2015

    • Business trip
    • Group

    The staff were perfect, very friendly and helpful. The room quality and furnishings were well above expectation and more like boutique standard. location was great.

  • Reviewed: 9 November 2015

    • Business trip
    • Solo traveller

    The breakfast buffet selection is small, it appears nice at first but since it is the same every day, it is not as appealing afterwards. The price is expensive for the location. But I stayed there at fair time.

    The staff of the hotel are nice and helpfull especially at the reception. The food is good at the restaurant and the service as well.

  • Reviewed: 3 November 2015

    • Leisure trip
    • Group

    Breakfast was way too expensive, especially when you can walk 1 block and eat an amazing breakfast at the coffee shop/bakery on the corner for 1/3 the price. Laundering prices per piece are too expensive; it would be nice to have a washer/dryer available for guest use.

    The staff was excellent--they went above & beyond to take care of our needs, including offering to wash our clothing themselves in the hotel washers for free when we couldn't find a laundromat (we didn't want to pay the ridiculously expensive per-piece price to have the hotel launder our clothing). That, alone, was incredible. Add walking distance to grocery stores, amazing coffee shop (cross the tram tracks and go to the right about a block), incredible ethnic restaurants (2 stops to the left on the tram, then turn right and walk up the street, pick a restaurant!) Our room had a view of the Cathedral and the towers downtown--it was lovely.

  • Reviewed: 24 October 2015

    • Solo traveller

    Corner room beds are not up-to-date.

    Very friendly and helpful people! Public transportation allow for quick access to center of town, even access to 'Messe' locations on far side of river within 20mins possible. Great breakfast and good interim eating. Nice lobby and bar.

  • Reviewed: 11 October 2015

    • Leisure trip
    • Couple

    Wi-fi slow. Automatically charge you for breakfast. Have to ask to have it taken off when checking out. Our blinds were broken on outside in down position :(

    Comfortable hotel with convenient parking.

  • Reviewed: 6 October 2015

    • Business trip
    • Solo traveller

    No snacks or drinks available int the room. 3,-€ water??? Not so nice. Should have offered comp water as its a relatively inexpensive gesture, especially not offering other options.

    The experience was pleasantly surprising. For a non chain hotel it was a high standard.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Family with young children

    Expensive for parking car. €20 is a lot for breakfast per person, especially when cafe Bonner (around the corner) does a lovely breakfast for €6.

    Close to tram, clean room, comfortable.

  • Reviewed: 11 April 2015

    • Leisure trip
    • Family with older children

    A little pricey for size of room.

    Contemporary and very clean! Very nice and helpful staff! Sauna and tan room with rain showers! Fast internet. Public transportation close by.

  • Reviewed: 19 February 2015

    • Leisure trip
    • Family with older children

    The place is little hard to arrive for the first time travel this city, although the distance between hotel and hbf is less than 5km... But once we found it the location was not the problem any more!

    Nice service, big and clean room, quiet block, near bus station, and a supermarket is in about 15mins walk

  • Reviewed: 16 March 2016

    • Business trip
    • Solo traveller

    Staff level is poor

  • Reviewed: 21 February 2016

    • Business trip
    • Solo traveller

    The crowd was a little boring.

    Overall it was a good experience!

  • Reviewed: 4 February 2016

    • Couple

    Nothing really, everything was good.

    The beds were very comfortable. Good breakfast

  • Reviewed: 12 January 2016

    • Leisure trip
    • Solo traveller

    Spacious and clean room and bathroom, sauna and gym, very stylish interior, close to tram stops, nice and quite area, candies :)

  • Reviewed: 2 January 2016

    • Couple

    only had one towel terrible view

    very clean

  • Reviewed: 21 December 2015

    • Leisure trip
    • Couple

    Charge for water in the room. A free bottle would be a nice touch.

    Friendly staff. Modern clean decor.Nice shower. Good parking on site

  • Reviewed: 8 December 2015

    • Leisure trip
    • Group

    The location. The rooms were nice, good size, quiet, and clean!

  • Reviewed: 3 December 2015

    • Leisure trip
    • Group

    breakfast is a little pricey

    Full breakfast spread, lovely sitting areas, Happy Hour in a pleasant bar atmosphere, clean rooms and updated

  • Reviewed: 1 December 2015

    • Leisure trip
    • Couple

    Onsite parking was expensive at €17 per day.

    Close to public transport.

  • Reviewed: 14 November 2015

    • Leisure trip
    • Couple

    A little too expensive.

    Excellent location, very clean.

  • Reviewed: 4 November 2015

    • Leisure trip
    • Solo traveller

    Very comfortable bed and pillows, clean room and nice view on city.

  • Reviewed: 29 October 2015

    • Business trip
    • Couple

    Nothing

    Everything

  • Reviewed: 15 October 2015

    • Business trip
    • Solo traveller

    The room rate was way to high

  • Reviewed: 6 July 2015

    • Business trip
    • Solo traveller

    The location is not very central

    Solid 4-star hotel in terms of rooms quality and service

  • Reviewed: 29 June 2015

    • Leisure trip
    • Solo traveller

    comfortable bed nice bathroom free wifi great breakfast

  • Reviewed: 26 May 2015

    • Leisure trip
    • Group

    Very comfortable, good breakfast.

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