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Reviews of Andersen Hotel Birkenwerder This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Clara-Zetkin-Strasse 11, 16547 Birkenwerder, Germany

#2 of 3 hotels in Birkenwerder

Guests' Choice

Review score

Based on 227 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    7.1

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Showing 1 - 22

  • Reviewed: 1 May 2018

    • With a pet
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Free W-LAN didn’t work at times

    Dog friendly hotel, courteous staff, clean good size room, comfortable bed, minibar with free drinks, free parking, top location right by the S Bahn station.

    Stayed in April 2018

  • Reviewed: 19 April 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Hotel's parking lot is pretty narrow - you have to drive forth and back few times before you stay correctly on a parking space especially if you have a bigger car.

    Towels smelled nice (not vinegary like they usually do at hotels). We got very quiet room, which gave us extra comfort to regenerate after many hours spent in a car.

    Stayed in April 2017

  • Reviewed: 1 November 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We usually sleep in a cooler bedroom and this was a problem for me a couple of times when I couldn't get back to sleep right away.

    Food excellent, pity I couldn't eat more!

    Stayed in October 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Waited 25minutes to check in. Terrible service for non-german speakers. Nobody speaks english (it wasn't just one shift, and I mean just total lack of english understanding). Most of our questions was not answered. Didn't get eggs on breakfast like other (german speaking) guests did - of course we asked, but don't know why weren't served. Baby crib not so comfortable.

    It was available not so far from the highway and generally OK (calm and clean place).

    Stayed in July 2016

  • Reviewed: 13 June 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    We got lost when trying to use the elevator.

    Very nice staff.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms, clean, friendly staff and a nice breakfast.

    Stayed in May 2018

  • Reviewed: 1 February 2018

    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was very slow, bed wasn’t very comfortable.

    Very clean, big room.

    Stayed in January 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The room is two hot. Using the internet is difficult. We could use it on one device at a time.

    The breakfast was sumptuous.

    Stayed in January 2018

  • Reviewed: 16 January 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The car park is really small

    The staff, the room (very clean and big enough), the breakfast, the location just in front of the tram station

    Stayed in January 2018

  • Reviewed: 5 November 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    very quiet hotel hotel

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • With a pet
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    dog friendly hotel :-) Really nice handicap room and bathroom - great carpark and easy to get to the motorway - no noise at all from the road

    Stayed in October 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Parking was a bit limited and there was no air con

    Great breakfast and friendly staff

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It took a while to get in after arrival in the middle of the night.

    24 hour front desk, everything is very clean and generally good

    Stayed in July 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff was very helpful. The room was nice and the breakfast was good.

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 May 2016

    • Leisure trip
    • Couple

    Will be great if more employee speak english because it is so difficult to communicate with them.

    Very nice location and helpfull staff

  • Reviewed: 12 January 2016

    • Business trip
    • Solo traveller

    parking at the street locked doors from inside during night

    close to highway good value for the money fridge/minibar reception hours

  • Reviewed: 17 December 2015

    • Business trip
    • Couple

    Room was spacious and modern, good Hotel for a business trip

  • Reviewed: 16 August 2015

    • Leisure trip
    • Solo traveller

    Nothing.

    Everything.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    Very friendly and helpful staff. Very good breakfast. Lovely location - quiet town with good transport links to Berlin.

  • Reviewed: 19 July 2015

    • Leisure trip
    • Family with young children

    No free wifi.

    Very helpful staff, excellent breakfast for €10, huge room.

  • Reviewed: 17 March 2015

    • Leisure trip
    • Group

    excellent service. Very friendly and helpful...

  • Reviewed: 3 January 2015

    • Leisure trip
    • Couple

    Personal in Reception bad knows English, it was difficult to communicate.

    Everything was great!

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 22

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