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Reviews of Appartel am Dom This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Allerheiligenstraße 2, Altstadt-Nord, 50668 Cologne, Germany

#41 of 223 hotels in Cologne

Guests' Choice

Review score

Based on 450 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8

  • Location

    9

  • Facilities

    7.9

  • Staff

    9.2

  • Value for money

    8

  • Free WiFi

    8

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Showing 1 - 75

  • Reviewed: 4 June 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely helpful staff showing us to the room and showing the facilities in the room. Excellent price especially considering the closeness to the train station.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Outdated decor/furniture Bed and bedding not very comfortable Low water pressure in the shower

    Friendly and helpful staff. Central location Decent breakfast for 8€

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a little dated, but more than good enough for our needs. Would have liked tea and coffee to have been in the room, but that's just me being picky

    Good location and helpful staff. They noticed it was my birthday as I had some cards to open on the day, and when we arrived back in the room later on, the staff had left a card, a bottle of prosecco and candles, I was so thrilled!!!!

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel looks really old from the outside and even the lobby and common areas need a bit of work, but the rooms are great.

    The room is very spacious and quite clean. The service was very friendly and it is so close to the train station.

    Stayed in April 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location Is near to the strain station which Is Great But in the night a bit scarry.

    Size of the room, private parking. Hotel Is in Great location, close to Cathedral and Museum Ludwig.

    Stayed in March 2018

  • Reviewed: 5 February 2018

    • Business trip
    • Family with young children
    • 2 rooms
    • Stayed 8 nights

    The chambermaid was really efficient in cleaning; however, she had a really bad smell that covered the whole floor when she was around. The odor could be even smelled from the elevator.

    The staff was very friendly, especially at breakfast time.

    Stayed in February 2018

  • Reviewed: 16 December 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast room very cramped guy in breakfast room not very attentive or friendly made us feel uncomfortable ended up not staying for breakfast no relaxation area in main hotel bar would have been nice !

    Rooms nice and comfortable gentleman on reception very friendly and helpful 😊 Location really good

    Stayed in December 2017

  • Reviewed: 15 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    This is just a query- I arrived just before 1 am, the lady at the reception told me she was leaving at 1 am but not sure if I had arrived later how I would have obtained the key to access the property.

    Very and caring friendly staff, excellent location only few minutes from the main Cologne train station and about 6 minutes walk from the Dom and shopping area. Restaurants and fast foods available nb.

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    the decor in the room was a little old fashioned but acceptable given the price of room and location.

    Great location, 5 minutes walk to the main station and the cathedral. The staff were always pleasant and helpful.Good room size.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to fill in my name, address, date of birth, etc on a piece of paper on arrival even though they had all those details right in front of them. So unnecessary :(

    Spotlessly clean room.

    Stayed in November 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very simple and has not much diversity. It was not compatible with a 4 star hotel breakfast.

    It was very clean and had a nice classic decoration. Size of the room was quite big and really we were comfortable there. All necessary things were prepared in the room and we felt that we are in our second home. In the evening when we returned there after our daily activity, it was similar that we were returning to our home because of very cozy atmosphere

    Stayed in September 2017

  • Reviewed: 24 August 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Because of the central location right at Köln Hauptbahnhof my view was towards a very crowded and big main street of CGN.

    Very spacious, comfortable and clean rooms, well equipped, only the kitchenette would already have needed a fresh-up . Very nice and helpful stuff.

    Stayed in August 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was superb: a 3 minute walk from the station, the cathedral and the museums ( the art museum and fragrance museums were superb). Wcwn though the hotel is next to the station, the soundproofing means you still get a good night's sleep. Very clean, even though the decor is a bit dated. Really, you can't beat the location. Because of the proximity, I visited all the museums in the town centre, shopped, and used the station to pop over to koningswinter, Bonn and Bruhl to see even more wonderful sights. The breakfast is fine, but plenty of eateries nearby.

    Stayed in July 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The windows didn't open properly and the window in the bathroom was totally broken. The bedroom windows wouldn't dual open so we would have needed to have them swinging open completely during a very hot night. As the room is on the sixth floor this wasn't satisfactory. The air conditioning unit was much too noisy to leave on and wasn't very effective because the room was so big.

    The room was lovely and spacious with a great view of the station and the railway lines (not everyone's cup of tea, admittedly). Lots of storage space, plenty of plug sockets, decent wifi, lovely bathroom. The receptionist was really great - helpful and friendly.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The lift was rather small but not unusual for the region. There was some noise from the adjacent train station, but it decreased at night. There was no iron or ironing board available. An "ironing service" was recommended, but it took too long and cost extra.

    The location is adjacent to the Main Train Station, just opposite the Dom cathedral. Very convenient and easily identifiable. The front desk is open long hours and the several people I dealt with were very knowledgeable and helpful. The breakfast buffet is under 10 Euro and good. The waiter took our order for eggs and bacon and made them to order. The rooms were larger than expected, with a nice view of the city. There was a window air conditioning unit that came in handy for the unusually high temperatures. The bed was comfortable and large. There were many power outlets around the room for charging electronics. A convenient desk was included. The bathroom was also slightly larger than expected. A refrigerator with a minibar and a wet bar was also present.

    Stayed in May 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just a few minutes walk from the train station and the city centre. Helpful and friendly staff. Got a room with a small kitchenette and balcon, this was a nice surprise!

    Stayed in May 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Facilities in general could have been better, a couple of plates, forks, knives, spoons would have been great.

    Super friendly staff and a great location super close to the train station and the city center

    Stayed in May 2017

  • Reviewed: 17 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Decor a little dated, but given the advantages of this hotel, who cares?

    Extremely friendly and helpful staff, very comfortable, spacious and quiet rooms, full concierge service. Extremely good value for money and great location.

    Stayed in October 2016

  • Reviewed: 20 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The room had a decently large balcony which I quite enjoyed as it was hot. The hotel was 2 minutes from the railway station and a good choice if you are visiting or exhibiting at Köelnmesse. The Dom and the Old Town are all easy walking distance. I thought this was all good value for money.

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    the hotel is not as described ...and dont look like pictures i had to pay for parking i checkedout 3 days before and they didnt refund me ...

    the staff are nice

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Exterior looks a little aged (but pleasantly surprised on arrival :))

    Very friendly, helpful and welcoming staff. Room looked a little tired in places but was very clean and tidy and a super location 3 mins from the Station and 5 mins from the Cathedral and a nice balcony overlooking the Cathedral. Would definitely book again.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Old soft beds were terrible for my back..

    Perfect location next to train station which was perfect since I had business at Cologne messe... Very nice people. Old building but nice and clean...

    Stayed in August 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Definitely not a four star hotel, at best it may be considered a three star. There are 25 hotel rooms and 6 car parking spaces, thereafter it is street parking. The reception staff seem clueless about directions and parking - not impressed.

    Stayed in June 2016

  • Reviewed: 11 June 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Not a nice building, next to a busy road, dated room.

    Big room

    Stayed in May 2018

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Not much

    Space is enough Close to the train station but quiet enough Coin laundry is 400m away.

    Stayed in June 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Fit-out a bit dated

    Location.

    Stayed in May 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Staffs were friendly

    Stayed in April 2018

  • Reviewed: 18 March 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The room was very nice

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Very friendly and attentive staff, and great location. Highly recommended. Will stay again.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The rooms look a little outdated...

    Spacious room, breakfast OK. Building (and rooms) outdated though, but fine for a business stay. Wifi worked fine.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It could have been cleaner.

    The room was very nicely spacious. It was very conveniently located right by the train station and yet quiet.

    Stayed in February 2018

  • Reviewed: 6 December 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hospitality was grate

    Stayed in November 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little dated. No tea making facilities in room, however there was a stove!

    Room was much bigger than expected. Great location too.

    Stayed in December 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Getting a bit old and the carpet as well ...No air conditioning

    Big spacious room

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Price

    Extremely expensive due to Anuga trade fair. Would be reasonable value at less than €100 per night

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Prices were very high

    Everything were good

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Design of the room and bathroom is outdated

    Staff is extremely helpful

    Stayed in October 2017

  • Reviewed: 11 September 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing to dislike, albeit the breakfast, especially coffee can be improved.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good location and spacious room

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff excellent. Very helpful big rooms. Close to station and city

    Stayed in September 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the facilities for shower seemed old and small.

    the excellent location provided us convenient for the journey in Cologne.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Claims to be 4 stars while it feels like 2 or 3 stars. Too expensive for value offered

    Stayed in July 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location and safe car parking, good service, everything is perfect.

    Stayed in June 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Loppy is very small

    The location is perfect near the main station

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There is a stove but no pots and pans. Toilet plumbing in need of repair.

    Spacious accommodation, nice design of the room.

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Nothing

    Top location : near the train station and in walking distance to all sightseeing. Nice staff.

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Business trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    A little noisy

    Wonderful position

    Stayed in June 2017

  • Reviewed: 21 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing

    Welcoming staff and comfortable style of accomodation

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    Still a bit difficult to find for first time

    Location is good. Room is so spacious!!

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Size of room and helpful staff

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    All

    Only it's near the train station

    Stayed in March 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Good place for one night after work in Cologne

    Stayed in March 2017

  • Reviewed: 15 December 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Expected more for this price

    Amazing location

    Stayed in December 2016

  • Reviewed: 21 October 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Great location near station with comfy bed.

    Stayed in October 2016

  • Reviewed: 20 October 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    On Google Web site it said hotel had a indoor pool this was not the case

    Locat ion. Friendly staff

    Stayed in October 2016

  • Reviewed: 14 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Great staff, absolutely friendly and so helpful. And the location of course is so central

    Stayed in October 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Scaring space !

    Old design and nostalgic

    Stayed in September 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Has own close Park, in the center, friendly, clean, confortable

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    weak internet, not clean, obsolete equipment, not having air conditioner

    very good location

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Interesting decor but OK. No real fire escape.

    Great location near station and friendly reception. Good size room.

    Stayed in July 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    very old inside but at least peaceful and comfortable

    great staff great location

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    This is clearly not a 4 star hotel. I would say it is rather a 3 star hotel. In the booking it said we would be provided with a king size bed. There was nothing king-size about the bed. On the contrary, it was pretty small (140x200).

    The Hotel is located 2 min away from the central station, which is pretty convenient. Staff was nice and helpful.

  • Reviewed: 4 March 2016

    • Business trip
    • Solo traveller

    4 star hotels should have better facilities than this. My mate's shower didn't work. Generally dated interior. Maybe was 4star in the eighties, but at best 3star now... the reason for my low ratings is simply due to expectations not being met... if this was advertised as 3star It would be 100%.

    10 minute walk through the station into the main square was good

  • Reviewed: 27 December 2015

    • Leisure trip
    • Family with older children

    Well located close to the Dom and the train station, all of the staff were very friendly and helpful, would definitely stay again on our next trip to Köln

  • Reviewed: 26 December 2015

    • Leisure trip
    • Family with older children

    Room too cold till we discovered how to turn up heating.

    Free upgrade to a lovely big suite. Extremely helpful staff, helped me book concert tickets and printed them off for me. Lovely breakfast, including eggs and bacon cooked to order.

  • Reviewed: 22 December 2015

    • Leisure trip
    • Group

    We stayed in Cologne for two nights. The accommodation was easy to find, the room was huge, clean, comfortable beds, really all we could have hoped for! We opted to eat breakfast at the hotel, it was well worth it and great value. The whole place gave you the feeling of stepping back into the past with its décor ..... loved it!

  • Reviewed: 11 December 2015

    • Leisure trip
    • Couple

    although there was a 'wide gap' double glazing in the room to reduce the noise of the trains, the ones that did not stop at the station could be heard trundling through from 5:45 in the morning which disturbed sleep

    very clean accommodation with very helpful staff

  • Reviewed: 8 December 2015

    • Leisure trip
    • Family with older children

    Everything, the only minus was No Tea & Coffee making facilities , this was only important to one of the group of four Breakfast was nice and good variety

  • Reviewed: 6 December 2015

    • Leisure trip
    • Couple

    No complaints!

    Very friendly staff excellent facilities. Small enough to feel secure and safe in a quite controlled location. Next to the train station but still quiet.

  • Reviewed: 7 November 2015

    • Leisure trip
    • Couple

    Some people might not like the distant rumbling by of trains, for the rest we had nothing to complain about.

    Location was perfect, right outside the main railway station and within easy walking distance of the cathedral and the heart of the city. Very spacious rooms with plenty of storage. Excellent friendly staff. Excellent WiFi.

  • Reviewed: 12 October 2015

    • Leisure trip
    • Family with older children

    Everything was fine... no complaints.

    It's a classy wood panelled apartment, very spacious and with good furniture. Take the Breslauer Platz exit from the train station, turn left as you come out onto the Breslauer Platz with the fountains, cross the street where convenient, keep walking and you see the hotel on your right .... just 300m distance from the bahnhof. The kitchen in the cupboard is handy. Lovely bathroom with tub. Google map gave poor directions to reach the hotel , also for covering the sights. The guy at the reception told me to walk around the Dom, get down the steps in the Platz there and hit the Unter Gold Schmidt street for going the Daft museum. Very precise and easy to follow, then I went onward toward the Rhone, crossed on the Hohenzollernbrücke, went to the Cologne triangle for a lovely view. Google map gave directions by bus which is totally unnecessary. So Stay at this hotel for a LOVELY experience all round.

  • Reviewed: 11 September 2015

    • Leisure trip
    • Couple

    The location was great, right next to the train station and walking distance to the city center. The room was spacious, very clean and comfortable. Staff was very helpful - we had an excellent stay!

  • Reviewed: 27 August 2015

    • Leisure trip
    • Couple

    Despite there being a little kitchenette (in on of the many cupboards, there was no tea making facilities which, unfortunately seems to be the norm with european hotels.

    The room was big, plenty of room to relax in. There were lots of facilities in our room, even a hand vanity mirror in the bathroom.

  • Reviewed: 22 July 2015

    • Leisure trip
    • Couple

    The gym was more like a storage room with not all the equipment fully working but it was possible to have a workout down there. Also, the wifi seemed to sign you out every hour or so but worked well.

    The staff were all really friendly and the location was excellent, literally 5 minutes from the central station. The room was comfortable and the breakfast was great.

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    Nothing really - bathroom a bit dated but clean and functional. The hotel from the outside is very 60's and ugly but the rooms are huge light and airy and well appointed hence my review title.

    Central location, spacious room, friendly staff, parking in secure garage, air con in bedroom. Breakfast available at a reasonable cost - eggs and bacon cooked to order if required.

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