Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Ara Hotel Comfort This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Theodor- Heuss- Straße 30, 85055 Ingolstadt, Germany

#22 of 33 hotels in Ingolstadt

Guests' Choice

Review score

Based on 260 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    7.5

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.2

  • Free WiFi

    6.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 29

  • Reviewed: 25 September 2017

    7.9
    VERY friendly staff!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Cigarette smoking right by front entrance...Smoke traveling into lobby area and up to 1st floor stairwell area

    VERY friendly staff! Always had the answer to any question...Received outstanding recommendation to local restaurant from Banquets Manager!! Vielen dank für euer Gastfreundschaft!!

    Stayed in September 2017

  • Reviewed: 22 July 2017

    8.3
    The most friendly and caring hotel I've stayed in within Europe :-!!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    nothing

    The staff and every person running this hotel were amazing. There was nothing too much trouble for them. The service level was 5*+. Although it is an older hotel, it is clean, friendly and well maintained, but the staff made this hectic business trip truly pleasurable. This has to be the best level of service I have received from any hotel in Europe - even the 5* and beyond are not this good! Real, true and passionate people who want their guests to feel at home. I stay 3/4 of the year in hotels around the world due to business, and this is definitely the most friendly and caring of them all. Definitely will be back when next in the area.

    Stayed in July 2017

  • Reviewed: 3 February 2017

    7.9
    Good hotel for an overnight stay.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The pillow was rather thin, and no options to modify/change.

    Staff is friendly and helpfull. Good restaurant in the hotel, both for breakfast and dinner.

    Stayed in February 2017

  • Reviewed: 16 October 2016

    5.4
    Good staff, noisy area
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is located between 2 busy roads, so unfortunately you can hear a lot of car noises inside the rooms. All additional services are not included in the price (wi-fi, underground parking, ecc..). Breakfast is included.

    Very friendly and helpful staff, good international breakfast with a lot of food choices.

    Stayed in September 2016

  • Reviewed: 20 July 2016

    8.3
    The stuff was very helpful and friendly - more than we had...
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The stuff was very helpful and friendly - more than we had expected. Room is big and the bed and pillows very comfortable. Very good restaurant with fresh espresso, cappuccino etc. Facilities - I had no time to check...

    Stayed in July 2016

  • Reviewed: 18 February 2018

    6.7
    Nice hotel and just that
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower and the bed light did not function. And the is only 1 hour free WiFi!

    Good breakfast.

    Stayed in February 2018

  • Reviewed: 17 February 2018

    7.1
    Internet was real bad!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Internet was real bad! They implemented a throttle! Unless you pay extra you only get lousy Internet.

    Stayed in February 2018

  • Reviewed: 9 December 2017

    6.7
    Tasty breakfast
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited parking space, slow WiFi

    Tasty breakfast

    Stayed in December 2017

  • Reviewed: 20 October 2017

    3.8
    Good breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room not confortable at all no extra pillows

    Stayed in September 2017

  • Reviewed: 10 October 2017

    7.5
    Convenient hotel in Ingolstadt.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Room service menu was not included in room.

    Efficient check in and check out.

    Stayed in October 2017

  • Reviewed: 29 April 2017

    4.2
    breakfast was pretty good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    poor room furniture and planning bad room ligting bad thin pillow bad air condition in the room

    breakfast was pretty good

    Stayed in April 2017

  • Reviewed: 10 April 2017

    6.3
    Nice hotel a bit far out from the centre
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Much further from town centre than it gives the impression. Going there by foot would take too long.

    Nice comfortable room.

    Stayed in April 2017

  • Reviewed: 1 March 2017

    7.1
    24h check-in
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    24h check-in very nice breakfast

    Stayed in February 2017

  • Reviewed: 1 February 2017

    7.9
    Brekfast is very good.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Fitness room does not deserve the name fitness room and that is only minus in Ara hotel

    Brekfast is very good. Rooms are clean and big enough.

    Stayed in January 2017

  • Reviewed: 24 January 2017

    4.6
    lunch good, catered for our meeting well
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    paid wifi, unhelpful reception staff, rooms not very fresh and dated. breakfast average

    lunch good, catered for our meeting well

    Stayed in January 2017

  • Reviewed: 2 December 2016

    8.3
    Good place to stay.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Selection of TV channels could be better.

    Stuff was very friendly, breakfast was good, location was very convenient.

    Stayed in December 2016

  • Reviewed: 17 September 2016

    6.7
    Too expensive
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    They charge extra for parking and for internet, the internet simply sucks, reminded me of dial up!!!!

    Breakfast

    Stayed in September 2016

  • Reviewed: 21 August 2016

    7.1
    Bit pricey but perfect for overnight business travel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lack tea and coffee facilities and they want to charge you €5 for a black tea from housekeeping, don't think so.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    7.5
    Price, breakfast omelette
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    coffee

    Price, breakfast omelette

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 May 2016

    8.8
    staff are very friendly and helpful
    • Business trip
    • Group

    their pillows only one pillow and i asked for another one but they didn't provide me with one even though i specifically added that request and the AC not working properly too

    staff are very friendly and helpful

  • Reviewed: 15 January 2016

    9.6
    Due to a personal emergency I had to change the reservation...
    • Business trip
    • Solo traveller

    Due to a personal emergency I had to change the reservation upon arrival well pass the time limit for modification. The staff was very supportive and did not put any problem. Additionally, this is a very well located hotel for buisness. Relatively close to the city center and to the access to the A9.

  • Reviewed: 8 August 2015

    5.8
    Cleaneness and modern look
    • Family with older children

    It was in August and rooms were very warm ac not working Rooms not ready when arrivals at 3 pm Supposed to be 4 star and rooms without coffee and tea maker in the rooms At arrival reception was little rude about our reservation regarding our request of extra bed even though it was requested during booking Lastly WiFi expensive and often was cut

    Cleaneness and modern look

  • Reviewed: 26 February 2015

    7.1
    Staff was very welcoming
    • Leisure trip
    • Family with young children

    Paid wifi is a shame and it even was very expensive Pillows are soooo soft that my neck hurts after a night (but I now know it is quite common in Germany and Austria too)

    Staff was very welcoming Location is close to highway Breakfast was good and complete

  • Reviewed: 21 February 2016

    9.6
    Kind staff
    • Leisure trip
    • Family with older children

    Wireless internet - 25€/room

    Kind staff Clean, quiet rooms Tasty breakfast

  • Reviewed: 22 September 2015

    7.1
    It was too cold at night with no heaters on in cold weather
    • Solo traveller

    It was too cold at night with no heaters on in cold weather

  • Reviewed: 22 August 2015

    6.3
    good position
    • Business trip
    • Solo traveller

    bad wifi ... connection so bad why hotel received miney

    good position

  • Reviewed: 1 August 2015

    5.8
    bad feeling.
    • Business trip
    • Solo traveller

    so bad wifi even not free of charge. dis-connection so many times.

    bad feeling.

  • Reviewed: 9 May 2015

    5.4
    Smell is so bad at lobby and aisle because of smoking.
    • Business trip
    • Group

    Smell is so bad at lobby and aisle because of smoking.

  • Reviewed: 23 April 2015

    7.5
    nice staff
    • Business trip
    • Solo traveller

    strange work of air conditioning system, was not enough fresh air in the bedroom.

    nice staff big rooms

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 29

Guests also reviewed these properties: