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Reviews of Arcade Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Mäuerchen 4, 42103 Wuppertal, Germany

#5 of 37 hotels in Wuppertal

Guests' Choice

Review score

Based on 498 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 - 70

  • Reviewed: 13 May 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    As with many reviews, clients missed a small fridge, (pity). The provision of a kettle and cups would also be beneficial; however there are plenty of places to get a drink nearby.

    Spotlessly clean room and brilliant breakfast with extensive choice. Helpful staff and the central location of the hotel with some excellent shops. A mere 250m. from the Monorail station and 500m from the Hauptbahn. An excellent location for a short city break. We had a room which overlooked the square - you could glimpse views of the monorail system too. Liked the unlimited coffee and "Coffe to Go" at breakfast.

    Stayed in May 2018

  • Reviewed: 13 March 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    The room was absolutely quiet. The buffet breakfast was stunning with an incredible range of items and beautifully presented. Amazing range of cereals, grains, milks, bread, croissants, conserves, meats etc. Virtually everythingyou could think of, plus a fresh hot buffet selection. Staff were extremely friendly and welcoming.

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    My 'comfort' room was an attic room with curtains attached to the rail with only a couple of hooks (I hat to find some hooks...). Staff was surly and uninterested to fix. At check out the only interest was in money.

    Great breakfast, good shower

    Stayed in February 2018

  • Reviewed: 15 November 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    may be a late check out on sundays would be great

    Always a very comfortable stay with very friendly staff , excellent location and great facilities super breakfast

    Stayed in November 2017

  • Reviewed: 8 November 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Very nice hotel, with very nice staff and breakfast. Room was clean and comfortable. Real heating with radiators which is very nice compared to other hotels with A/C heating...

    Stayed in November 2017

  • Reviewed: 21 August 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    there was no parking space offered by the hotel, I had to park in a public car park for which I had to pay

    Very friendly staff, small but clean room, very close to the city center. I really enjoyed the variety in breakfast: different kinds of muesli, chocolate spread (I liked the black chocolate with blood orange!), ...

    Stayed in August 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant and bar lacks ambience. An interior architect would great improve the whole area. An interior decorator may help. There is a skittle alley and pool table area which also needs looking at. The menu was good but needs specials if one is staying more than one or two nights. Still the hotel is very nice overall and should be given a go.

    Breakfast very good as was pool and sauna

    Stayed in July 2017

  • Reviewed: 13 June 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Pillows were a little large for my liking, but were not too firm, which is the main thing for me.

    The breakfast is fantastic! Very wide range of tasty things: several types of muesli, various interesting varieties of bread, fresh croissants, varied fruit salad, large numbers of fruit preserves, a slab of honeycomb and a ridiculous number of flavoured chocolate spreads, including flavoured white chocolate spreads and lots more besides (hot and cold meat, eggs, cheese etc). Good quality self-service coffee machines, with both china and takeaway cups to go. Rooms are clean, quite generously sized and comfortable. Staff were friendly and helpful.

    Stayed in June 2017

  • Reviewed: 22 March 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Wuppertal centre by car can be hell. Contact the hotel directly after booking for driving instructions

    Extremely friendly and helpful staff. And, for a 3-star hotel a really excellent breakfast, also catering for anyone with a food allergy

    Stayed in March 2017

  • Reviewed: 2 March 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The room had all we needed, but it was rather plain.

    The breakfast was very good - lots of choices, some unusual. We liked the honeycomb that you could use for your bread and the waitstaff was very nice.

    Stayed in February 2017

  • Reviewed: 7 November 2016

    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The man with grey hair and glasses at reception charged us 10 euros for misplacing 1 keycard. He forced us to go back up in the room to look for it even if we risked being late. He also told us we were terrible when we told him we had a train to catch. He showed terrible service and manners.

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • Leisure trip
    • Couple
    • Comfort Single Room
    • Stayed 3 nights

    The staff was extremely friendly and helpful, the room comfortable, the breakfast excellent. In a prime location. Numerous shops and restaurants within walking distance or a short ride by monorail.

    Stayed in October 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    1 single bed room was too small to open my luggage, dark and miserable room. I paid so much money for the tiny tiny room. Drunk and noicy local people were outside until 3a.m.

    Breakfast was great.

    Stayed in September 2016

  • Reviewed: 9 September 2016

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    For breakfast, the number of choices of hot dishes was very modest, but the quality was good, and I was satisfied. There was no air conditioner, but the windows can be opened, so the temperature was comfortable (early September).

    My room was spacious. The desk was big. The staff were very friendly and helpful. Breakfast had many kinds of cheese and fresh bread. Distance from the hbf station was slightly farther than some other hotels, but still quite convenient, near shopping and restaurants. The monorail station is less than 5 min. walking distance. The hbf station is a bit farther (about another couple of min. using the temporary pathway through the construction). The Wall Street bus stop is less than 2 min. walk. Overall, this hotel was charming.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Decor a little dated. You could hear your neighbours through the walls. A fridge in the room would be great.

    Excellent breakfast. Good size room. Close to the train station and town centre. Friendly and keen staff. We could see the suspension railway from our room!

    Stayed in August 2016

  • Reviewed: 5 June 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    Nothing

    The homely friendly ambience and nothing was to much trouble!

    Stayed in June 2018

  • Reviewed: 20 May 2018

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Keep your receipts, because even though you make payments their system may not show it.

    Location and breakfast were great.

    Stayed in May 2018

  • Reviewed: 19 May 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    scrambled eggs with an old egg

    Other than smelly scrambled eggs for breakfast, everything else was fine. A recommend.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    no double mattress

    excellent location, very very nice quick and competent reception staff

    Stayed in April 2018

  • Reviewed: 21 March 2018

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    Noise outside on Saturday Evening

    close to all amenities, great breakfast so far best scramble eggs i've had :-)

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    They close the reception after 9.

    Very friendly staff.

    Stayed in February 2018

  • Reviewed: 18 January 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Very quiet room, excellent staff, great breakfast.

    Stayed in January 2018

  • Reviewed: 24 December 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evertyhing was OK

    Stayed in December 2017

  • Reviewed: 22 September 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Pillows are somewhat too soft / shapeless

    Good quality and tasty breakfast

    Stayed in September 2017

  • Reviewed: 21 September 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    construction work

    Breakfast is nice

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Business trip
    • Couple
    • Standard Single Room
    • Stayed 1 night

    the old shower

    Stayed in September 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to like

    Always very friendly staff making the stay a pleasure

    Stayed in July 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Breakfast is excellent. Wi-Fi works very well.

    Stayed in May 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good 😊

    Stayed in March 2017

  • Reviewed: 9 March 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good Central location

    Stayed in March 2017

  • Reviewed: 4 November 2016

    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 1 night

    Excellent breakfast buffet with lots of choice.

    Stayed in November 2016

  • Reviewed: 21 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location is central and staff are super friendly. good breakfast and fast internet.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking

    Center

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    due by road construction and pedestrian area now is almost inaccessible by car

    The island of silence in the city center

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Convenient central location in town. Extensive breakfast

    Stayed in September 2016

  • Reviewed: 8 September 2016

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Free and fast wifi.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Great breakfast!

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning in the room.

    Very helpful and friendly staff. Good location.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    • Business trip
    • Couple

    Only uncomfortable thing was the pillow. They honestly should be replaced by different ones.

    Everything was perfect: location, room, bathroom, bed, and the breakfast was delicious. The courtesy of the stuff at the reception is absolutely remarkable. Young man was a true gentleman!

  • Reviewed: 8 May 2016

    • Leisure trip
    • Family with young children

    Only single beds available, no doubles. We got an extra bed, but the smallish room could barely accomodate it. No tub, just a shower without any water pressure. No airconditioning, so we had to open the windows, which let all the noise from Friday night clubbers come in. Ask for a room away from the street.

    Breakfast is fantastic. Location is only a few minutes from the Schwebebahn and around the corner from a great shopping & restaurant district. Interesting private parking: you get a key to open the car elevator! Room and bathroom were immaculate: very clean and comfortable.

  • Reviewed: 24 April 2016

    • Leisure trip
    • Family with older children

    Closure time reception for arrival is 2200 hrs and not 2230 hrs - after 2200 hrs they put the keycard in a box for you

    Excellent breakfast, one of the best

  • Reviewed: 11 April 2016

    • Business trip
    • Group

    Honestly, they did an excellent job. Cannot think of anything that needed improvement.

    Great breakfast, extra nice staff who were very helpful and dedicated to making sure we had whatever was required.

  • Reviewed: 1 March 2016

    • Leisure trip
    • Couple

    friendly staff, delicious breakfast, close to shops, restaurants, the wonderful Von der Heydt museum and the Schwebebahn, comfortable beds and a really quiet room

  • Reviewed: 31 January 2016

    • Business trip
    • Solo traveller

    Parking is not practical because I have to use elevator for the car !! Cleaning is not good . T.V was not working . No minibar in the Room.

    Good breakfast.

  • Reviewed: 27 January 2016

    • Business trip
    • Solo traveller

    Not much to complain about. The property is a bit on the older side, but everything is clean, modern, and well-maintained.

    Friendly staff, great location, tasty breakfast included, what more could you want? Clean and modern hotel close to the main station. Staff very helpful, including waiting for my (late) arrival and giving very helpful instructions for getting around the train station construction.

  • Reviewed: 22 December 2015

    • Business trip
    • Solo traveller

    Bed a little small

    The breakfast and location were incredible, staff very nice and always smiling, room and bathroom nice, and very good value for money

  • Reviewed: 8 December 2015

    • Leisure trip
    • Couple

    To found the hotel was very difficult. The GPS did not help. After about 1 hour and driving around we found it with the help of Google maps and its driving instructions.

    The hotel is very well located for the city center with all its shopping area, it is clean and quiet , serves nice breakfast.

  • Reviewed: 19 November 2015

    • Business trip
    • Solo traveller

    - Pillow is very not comfortable at all, I can't sleep all the night I had stayed in this Hotel. - The housekeeping in the morning had opened the door 4 time between 8 clock and 10 clock !!! -no Air condition in the Room, ist ok in Winter nur in the Summer will be disaster.

    -location.

  • Reviewed: 8 September 2015

    • Business trip
    • Solo traveller

    The smoke alarm in the bedroom had a flashing light which I found annoying. This is a minor detail.

    The hotel is simple but very comfortable, no fussy trimmings. Extremely clean and tidy, and helpful staff. The breakfast was excellent with an array of fresh and delicious food. Everything I ate I would rate as excellent. My room was quiet and peaceful and I slept very well.

  • Reviewed: 31 August 2015

    • Leisure trip
    • Couple

    Situated on a pedestrian mall so access for drop-off ok but no onsite parking (available about 150m away). Wifi of variable strength and regular drop-out. Building work across the road a little noisy at times.

    Central location Helpful staff Spacious well appointed room Excellent breakfast

  • Reviewed: 8 August 2015

    • Business trip
    • Solo traveller

    The hotel is recently renovated and that's why it meticulously clean. And the breakfast is wonderful too. Value for value The staff is very kind; they allowed me to check in from the very early morning, which I really appreciated.

  • Reviewed: 30 July 2015

    • Leisure trip
    • Family with young children

    Several ladders here and there which are not perfect for people with special needs. Very difficult to reach by car/GPS, specially during many constructions on going in the city. Hotel located in a pedestrian zone (not at street) and this was not clear in booking.com

    Dominic, the guy that was responsible for our check-in, made the difference. Nice and supportive. Rooms have great space. Located near train station, the famous schwebebahn, good restaurants. Many Parking options around.

  • Reviewed: 14 July 2015

    • Business trip
    • Solo traveller

    The breakfast is phenomenal! One of the best anywhere. Very sleek place. Nice size rooms and bathrooms. The staff greets you with a smile and are super helpful.

  • Reviewed: 28 February 2015

    • Business trip
    • Solo traveller

    Construction work outside was clearly audible through the closed windows (Feb 2015). The lobby bar hardly qualifies as a bar. Go next door for a drink.

    Comfortable and spacious rooms. Superb breakfast with many interesting choices. Friendly staff.

  • Reviewed: 8 February 2015

    • Leisure trip
    • Couple

    Parking / only separate beds, no double beds in the hotel (=error from booking.com) but you can put them together.

    Nice hotel. Nice breakfast Very clean room/hotel Friendly staff Would return here

  • Reviewed: 15 May 2016

    • Leisure trip
    • Family with young children

    a bit noisy at night

    Welcoming host Great location Rich and legendary breakfast to remember)))

  • Reviewed: 2 May 2016

    • Leisure trip
    • Family with young children

    Nice clean place in the center. Very close to the Schwebebahn, which was our reason to come. Good breakfast. Comfortable beds.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Group

    Nothing not to like

    Very convinient and super friendly staff Excellent breakfast buffet

  • Reviewed: 1 December 2015

    • Business trip
    • Solo traveller

    Reception staff routed me to the parking via phone (my gps was confused) - SUPER helpful! Breakfast is excellent.

  • Reviewed: 30 November 2015

    • Couple

    The location of this hotel is excellent. The staff were most helpful. The breakfast was great.

  • Reviewed: 15 November 2015

    • Leisure trip
    • Solo traveller

    It is a good and quiet place in the city, breakfeast was delicious and beautifull. The stuff was very friendly.

  • Reviewed: 17 October 2015

    • Business trip
    • Solo traveller

    The walls of the rooms could be thicker...

    Nice, clean and cosy place with friendly staff. Super breakfast.

  • Reviewed: 15 October 2015

    • Leisure trip
    • Group

    Lift kept breaking down Advertised secure parking but didn't have any had to park in public car park

    Good location

  • Reviewed: 30 September 2015

    • Leisure trip
    • Solo traveller

    Great location, friendly staff and clean rooms.

  • Reviewed: 20 September 2015

    • Business trip
    • Solo traveller

    No minibar, no opportunity for dinner at place.

    Very clean, great!

  • Reviewed: 12 July 2015

    • Business trip
    • Solo traveller

    Very friendly staffs, fantastic breakfast. Only two minutes walk to the nearest monorail station.

  • Reviewed: 18 June 2015

    • Business trip
    • Solo traveller

    The breakfast was amazing! Perfect to get set up for the day ahead. Cosy room, nice eateries and bars close by.

  • Reviewed: 13 April 2015

    • Solo traveller

    Very Nice Hotel!Very good breakfast,kind staff!I will come back for sure!

  • Reviewed: 29 March 2015

    • Leisure trip
    • Couple

    parking is in public space at extra cost

    location

  • Reviewed: 15 March 2015

    • Business trip
    • Solo traveller

    Small tight bed. Small anthroom, outdated furniture.

    Breadkfast OK, good eating place next door

There are also 22 reviews without text. These impact the overall review score.

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