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Reviews of Arcadeon This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Lennestr. 91, 58093 Hagen, Germany

#2 of 16 hotels in Hagen

Guests' Choice

Review score

Based on 229 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9

  • Location

    7.8

  • Facilities

    9

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 - 10

  • Reviewed: 7 January 2018

    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    there was a piece of the bed that was on the side of the wall (looked broken), and the third bed in the room was sliding on the floor at every move

    Great sound system in the room, wonderful breakfast, very helpful staff

    Stayed in December 2017

  • Reviewed: 1 December 2017

    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel still using very old technology for wifi. I had no wifi in my room during the stay. Complaints to front desk went unresolved with them saying all other 106 guests have no issues. No follow up and every time you had to go to front desk. I am a world traveler and stay in many hotels only here I could not connect to WIFI. Problem must be with my phone she said, I tried my laptop too with no success.

    Quite secluded place with most modern amenities and helpful friendly staff mostly

    Stayed in November 2017

  • Reviewed: 12 November 2017

    • With a pet
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good and comfortable. Sadly restaurant staff were not prepared for the amount of guests resulting in long waiting times. Also only towels for 1 person in the room. Other than that very good

    Stayed in October 2017

  • Reviewed: 18 June 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely place. Staff was very friendly. Delicious breakfast.

    Stayed in June 2018

  • Reviewed: 7 May 2018

    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient, clean, value for money, friendly staff, great breakfast

    Stayed in May 2018

  • Reviewed: 10 February 2018

    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff at reception did not care about customer problem. (« It is your problem »)

    Breakfast staff was great

    Stayed in February 2018

  • Reviewed: 2 February 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The Wi-Fi is a bit iffy.

    The interior is nice and has a natural feel to it.

    Stayed in February 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Love everything! Great staff, quite location very updated and clean room and lovely breakfast.

    Stayed in December 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hauskeeping is so pour

    Stayed in September 2017

  • Reviewed: 5 August 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Some rooms below us were under renovation.

    The Suite was excellent . Great View of the LAKE

    Stayed in July 2017

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 10

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