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Reviews of Arena Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Willy-Brandt-Allee 54, 45891 Gelsenkirchen, Germany

#7 of 14 hotels in Gelsenkirchen

Guests' Choice

Review score

Based on 340 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    8

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8

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Showing 1 - 21

  • Reviewed: 25 July 2018

    8.8
    Budget hotel - perfect for visitors of the Veltins Arena
    • Leisure trip
    • Solo traveller
    • Single Room without Bathroom
    • Stayed 2 nights

    The bed was shockingly bad! Beds can be a bit more soft than I'm used to in Germany but this mattress should have been replaced years ago. I had a standard single room, it's possible that a superior single room will have a boxspring bed. Wifi didn't work at all for me.

    Arena Hotel is a great place to stay for a concert at Veltins Arena as it's about 20 mins. walk to the venue. Cross the street in front of the Burger King and you're on the parking grounds for the Stadium. From there just follow everybody else walking to the arena! I had a single room with shared bathroom - there were 3 bathrooms for 8 single rooms. Worked great, never had to wait to use a bathroom. The bathrooms were super clean too! Breakfast is just adequate but certainly good value for the price (€ 7) Staff was very, very friendly and helpful and spoke English. Room was small but perfectly fine. No airconditioning, if the weather is very hot best ask for a room that's not in the sun all day.

    Stayed in July 2018

  • Reviewed: 13 June 2018

    10
    Excellent all around.
    • Leisure trip
    • People with friends
    • Double Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent all around. The staff were very accommodating and helpful. Room was very clean and a good size. Short walk to the Veltins Arena, and a sushi restaurant connected to the hotel.

    Stayed in June 2018

  • Reviewed: 10 April 2017

    10
    Great value for money, outstanding service and cleanliness.
    • Business trip
    • Solo traveller
    • Single Room without Bathroom
    • Stayed 4 nights

    Great value for money, outstanding service and cleanliness.Receptionist waited for me as I was late ! wonderfull.Not quite located where I wanted as had to drive to Essen every day but having said that will book again for next trip.

    Stayed in April 2017

  • Reviewed: 13 May 2018

    10
    We went to see the final Schalke game against Frankfurt
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was very close to the Veltins-Arena, about a 10-15 min walk and

    Stayed in May 2018

  • Reviewed: 29 January 2018

    8.3
    Perfect for a place to sleep and eat breadfast before a meeting
    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 1 night

    Mattress construction

    Price

    Stayed in January 2018

  • Reviewed: 13 October 2017

    4.2
    Bad Choice
    • Business trip
    • Group
    • Double Room with Bathroom
    • Stayed 1 night

    this is very old flat and not comfortable

    nothing

    Stayed in October 2017

  • Reviewed: 5 June 2017

    7.5
    Good hotel on wrong location
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    There's no bar in the neighborhood

    Friendly reception

    Stayed in May 2017

  • Reviewed: 10 May 2017

    8.3
    friendly staff
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    friendly staff

    Stayed in May 2017

  • Reviewed: 17 March 2017

    9.6
    Lovely hotel and amazing staff!
    • Leisure trip
    • Group
    • Single Room without Bathroom
    • Stayed 1 night

    The lady on reception was incredibly helpful and friendly, can't thank her enough!

    Stayed in March 2017

  • Reviewed: 15 March 2017

    8.3
    Stayed overnight after watching football at the nearby Veltins Arena
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    The Japanese restaurant in the hotel was excellent value. The staff coped admirably with my awful attempts at German

    Stayed in March 2017

  • Reviewed: 28 February 2017

    9.6
    all excellent, nice people and location
    • Leisure trip
    • Group
    • Single Room without Bathroom
    • Stayed 1 night

    na

    na

    Stayed in February 2017

  • Reviewed: 4 November 2016

    8.3
    Location to Veltins Arena.
    • Leisure trip
    • Solo traveller
    • Single Room without Bathroom
    • Stayed 1 night

    The card reader would not read my cards.

    Location to Veltins Arena. Friendly staff.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    9.6
    a lot better on the inside - outside doesn't look great
    • Leisure trip
    • Couple
    • Double Room with Bathroom
    • Stayed 1 night

    a lot better on the inside - outside doesn't look great

    Stayed in October 2016

  • Reviewed: 30 August 2016

    8.8
    Room.
    • Couple
    • Double Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Berakfast!!!

    Room.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 April 2016

    8.3
    Very clean, basic as expected for the money.
    • Leisure trip
    • Group

    Only one English speaking TV station.

    Very clean, basic as expected for the money. Great value TV and very comfortable temperature. Highly recommend. Buffet Chineese Resturant directly door.

  • Reviewed: 6 December 2015

    7.5
    i send message to check in after midnight 1.
    • Business trip
    • Solo traveller

    the only what is negative is that woman from the crew come in the morning tapp at the door before check in time,scare me a bit!

    i send message to check in after midnight 1.30,the reception is open tell ,21.00 o clock, but they call me to found solution how to check in. good servive and solution to customer, danke for the crew. positieve is that you can check out a bit later room 209 thanks

  • Reviewed: 19 March 2016

    8.8
    Everybody was very friendly and super helpful!
    • Leisure trip
    • Solo traveller

    Everybody was very friendly and super helpful!!

  • Reviewed: 28 January 2016

    8.3
    cheap.
    • Business trip
    • Solo traveller

    wi-fi in rooms is bad

    cheap. frendly workers. good food.

  • Reviewed: 24 June 2015

    10
    A very good service to recieve you.
    • Leisure trip
    • Solo traveller

    A very good service to recieve you. The receptionist was first class !

  • Reviewed: 26 April 2015

    6.3
    Very clean
    • Business trip
    • Solo traveller

    Bed old and uncomfortable

    Very clean

  • Reviewed: 28 January 2015

    9.2
    Perfect and very friendly, helpful stuff.
    • Business trip
    • Solo traveller

    Wifi can be free...

    Perfect and very friendly, helpful stuff. Extra clean and very nice decoration. Good restaurants next to. 4 star level!

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 21

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