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Reviews of Arkade Hotel am Theater

Weinsbergerstr. 29, 74072 Heilbronn, Germany

#17 of 19 hotels in Heilbronn

Guests' Choice

Review score

Based on 431 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    6.5

  • Location

    7.3

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    8.3

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Showing 1 - 35

  • Reviewed: 3 June 2018

    6.3
    The room was very warm, no AC, only a fan that did more...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room was very warm, no AC, only a fan that did more noise than moved the air around. Very noisy even with the windows closed. You could feel all the springs in the mattress. Staff and breakfast were ok, but everything else horrible. The room and the bathroom were indeed small, but that was not the biggest issue.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    10
    A very enjoyable, comfortable and warm stay.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The breakfast could be made complimentary.

    The hotel facilities for a short business stay are perfect, staff is very friendly, helpful and professional. The breakfast was perfect for a good start to the day. Very good value for the price.

    Stayed in May 2018

  • Reviewed: 29 April 2018

    9.2
    Location and ease of checking in.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Small single bed. Wasn’t extremely comfortable.

    Location and ease of checking in. The bar downstairs in the hotel is nice. The hotel has good decor inside.

    Stayed in April 2018

  • Reviewed: 8 February 2018

    9.2
    Tasty breakfast
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    My handy was broken and there is not a possibility to set alarm clock on TV, no phone on the room (to ask for wake up call).

    Tasty breakfast Nice staff Quiet room

    Stayed in February 2018

  • Reviewed: 7 February 2018

    6.3
    Short stay, not worth to discuss any further.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Bed too soft. Not possible to separate beds or separated beds. Very small room. Some items that should aleady be in a 2* Hotel were not available. Carpet in the public area was tastless.

    Service (not really interested in the guests) was ok, but nothing more.

    Stayed in February 2018

  • Reviewed: 11 December 2017

    4.6
    Bed was made of plastic.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Bed was made of plastic. Super uncomfortable. Rooms are tiny and the decoration looks like it came straight from the 70s. The bathroom was too small to turn around in it. For me it was the only available hotel in all Heilbronn, but I would only come back if I really had to. Value for money was comparably poor.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    7.1
    Good location to stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    In Booking.com it say that there is free parking but actually there is only free parking area for 5 cars which are mostly occupied. You can use the garage but you have to pay 6,5 € daily. It is not expensive but actually it should be written as a statement during the reservation.

    The location and the room was fine.

    Stayed in December 2017

  • Reviewed: 14 June 2017

    6.3
    Basic but modern and clean- secure parking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The rooms were very very hot! had to have the window open all night and was very noisy outside as near a main road. Fan provided in the room did not blow cold.

    Clean and basic modern rooms, small but nice.

    Stayed in June 2017

  • Reviewed: 9 June 2017

    7.9
    Space to improve
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Garage is too small and really hard to park bigger car. Bathroom is small and if you close door it is claustrofobic. During breakfast is too quite there is no music in the background. Also I didn't like the pillow it is very uncomfortable.

    Breakfast is really worth of paying. Room was clean, and cleaning leady cleans really good and changes towels regullary

    Stayed in June 2017

  • Reviewed: 2 October 2016

    7.9
    One of the best presented breakfasts we have had for a long...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Parking for the hotel difficult to find, as there is no sign directing one to the hotel parking. If one makes the wrong choice in directions, like we did, its a long way back to the hotel due to one way streets.Reception could be friendlier. We tried to make her smile.

    One of the best presented breakfasts we have had for a long time. This was an unexpected stop due to traffic on the autobahn. The hotel was pot luck. But turned out to be perfect as it was only a 5 minute walk into the main shopping area and numerous restaurants.

    Stayed in October 2016

  • Reviewed: 18 September 2016

    5.0
    Hot like a sauna and very loud. Never again
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No airconditioning in the room(there was a fan or something like that, but it was just circulating the hot air). The room was facing the main street, it was very loud late at night. The room was like a sauna - i couldnt open the window in the night because of the noise coming from outside. My colleague had the same issue. Do not book this hotel in good weather. Check in staff was not frienly and had some attitude.

    The breakfast and the lady at the breakfast were nice Room was nicely furnished

    Stayed in September 2016

  • Reviewed: 22 June 2018

    4.2
    Breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff Unconfortable bed

    Breakfast

    Stayed in June 2018

  • Reviewed: 2 June 2018

    7.1
    Easy to walk to center while having a parking spot.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite unpersonal attitude of the staff

    Easy to walk to center while having a parking spot. Clean and tidy rooms. Good breakfast.

    Stayed in May 2018

  • Reviewed: 5 March 2018

    7.1
    Good breakfast.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very thin walls. We heard the neighbors sex noises all night long as though they were on the same room with us.

    Good breakfast.

    Stayed in March 2018

  • Reviewed: 21 November 2017

    5.4
    location
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Room lighting was very poor

    location

    Stayed in October 2017

  • Reviewed: 11 October 2017

    9.2
    Good location, comfortable and clean rooms
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good location, comfortable and clean rooms

    Stayed in September 2017

  • Reviewed: 24 September 2017

    6.3
    It is only convenient for a very short stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was very uncomfortable

    Stayed in September 2017

  • Reviewed: 11 September 2017

    7.5
    Functional
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive breakfast

    Design

    Stayed in September 2017

  • Reviewed: 24 August 2017

    7.9
    Cheap for a few days stay. Close to city center and many resturants like McDonalds
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Its near main street , can be noisy

    Cheap for value

    Stayed in August 2017

  • Reviewed: 21 April 2017

    6.3
    Noise from adjacent road was disturbing.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Noise from adjacent road was disturbing.

    Stayed in April 2017

  • Reviewed: 8 April 2017

    9.2
    Nice small hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Location

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    5.8
    Very good breakfast, clean and modern room.
    • Leisure trip
    • Solo traveller

    Small bed, felt uncomfortable; no heating in the bathroom. Got kicked out at 11.40 although according to my reservation check-out was at 12. Small hole in the bathroom door, somebody as nervous, but they didn't repair it.

    Very good breakfast, clean and modern room.

  • Reviewed: 1 November 2015

    6.7
    Proximity to City centre
    • Business trip
    • Couple

    The Rooms are as small as closets. I've never stayed in such a small room in all my traveling. Our room faced the street and we could hear the traffic through the closed window as if we were down in the street ourselves.

    Proximity to City centre

  • Reviewed: 27 May 2015

    9.6
    Place, Hotel, Parking (in our case for FREE), breakfast, town
    • Business trip
    • Couple

    We dont have problem with the noise from the street, but it could be for somebody (wa had room with the gardenview).

    Place, Hotel, Parking (in our case for FREE), breakfast, town

  • Reviewed: 12 April 2015

    7.1
    Good breakfast, great location
    • Business trip
    • Solo traveller

    not very clean, staff was reserved and didn't give away much information without request. Mattress too soft for my taste and pillow to thick.

    Good breakfast, great location

  • Reviewed: 26 May 2016

    7.1
    Price=hotel level
    • Business trip
    • Group

    Price=hotel level

  • Reviewed: 22 February 2016

    7.5
    Fairly priced hotel in city center
    • Business trip
    • Solo traveller

    Noisy traffic Small rooms

    Fairly priced hotel in city center Excellent service

  • Reviewed: 29 December 2015

    8.8
    Clean, tidy, well presented.
    • Leisure trip
    • Couple

    Clean, tidy, well presented. Great value for money

  • Reviewed: 3 December 2015

    5.4
    Hotel did not have any umbrella.
    • Leisure trip
    • Solo traveller

    Hotel did not have any umbrella. It was a little bit difficult to change the room.

  • Reviewed: 28 October 2015

    6.7
    Fairly modern hotel in good location.
    • Leisure trip
    • Couple

    Some noise from adjacent busy road.

    Fairly modern hotel in good location. Parking at back of hotel was free.

  • Reviewed: 27 October 2015

    7.1
    Good breakfast.
    • Business trip
    • Solo traveller

    staff is relative cold.

    Good breakfast. clean room

  • Reviewed: 1 September 2015

    10
    Excellent service
    • Business trip
    • Group

    Nothing to note.

    Excellent service

  • Reviewed: 14 July 2015

    10
    it is a lovely hotel
    • Business trip
    • Group

    nothing - a high quality hotel!

    it is a lovely hotel

  • Reviewed: 13 April 2015

    7.9
    Close to the inner city, clean hotel.
    • Business trip
    • Solo traveller

    The hotel is situated next to a busy road.

    Close to the inner city, clean hotel.

  • Reviewed: 29 January 2015

    6.7
    Traffic noise
    • Business trip
    • Solo traveller

    Traffic noise

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 35

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