Reviews of Best Western Plus Arosa Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Westernmauer 38, 33098 Paderborn, Germany
#9 of 26 hotels in Paderborn
Guests' ChoiceReview Score
Based on 168 hotel reviews
8.5Score breakdown
-
Cleanliness
8.9
-
Comfort
9.0
-
Location
9.2
-
Facilities
8.6
-
Staff
9.0
-
Value for money
8.0
-
Free Wifi
8.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: August 22, 2025
Jennifer
United Kingdom32 Reviews10“Very enjoyable”- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Comfortable, clean, good location
Stayed in August 2025
-
Reviewed: August 5, 2025
Ifor
United Kingdom6 Reviews10“Fantastic staff, comfortable beds and fab facilities”- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
It was all excellent
Perfect location for visiting the Libori festival
Stayed in August 2025
-
Reviewed: July 31, 2025
Jacques
Luxembourg11 Reviews4 helpful votes9.0“Everything else was fine. The shower is awesome.”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The position of the light switch next to the bed. They are rather in the middle of the headboard of the bed, so when I moved in sleep, the cushion or I touched the switch and turned it on
Wonderful breskfast. All fresh and plenty
Stayed in July 2025
-
Reviewed: July 8, 2025
Richard
United Kingdom13 Reviews10“Perfect in just about every way and I would definitely come back.”- • Business trip
- • Group
- • Comfort Single Room
- • Stayed 5 nights
Personally, I did not like the fact that people were allowed to smoke in the terrace restaurant. Yes it is outside, not big but undercover and not that much ventilation. Also I did find it strange that table water was not available, particularly as it was during an extremely hot week with temperatures reaching 35 degrees Celsius. Perhaps it is a Germany specific trait but it would be my recommendation to ban the smoking, or provide some inside seating and provide table water free of charge.
The staff were absolutely outstanding. I had several requests to help my medical condition and the Hotel Team did everything they could to help me. Nothing was too much trouble and I send everyone of them a personal thank you. The breakfast was vast, with a fabulous selection of fruit, cold meat, cheeses and a hot breakfast too. Everything was fresh and tasty.
Stayed in July 2025
-
Reviewed: May 31, 2025
Chris
United Kingdom1 review10“An Oasis in Paderborn”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
That it stays the same … Been going there 20 years now Love the hotel especially the Pool and Sauna!
Stayed in May 2025
-
Reviewed: April 25, 2025
Vidar
Norway2 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Comfort Single Room
- • Stayed 2 nights
Too hot in the hotel room ! No possibility to open window or air-condition available !
Very good breakfast and central due to the city ! Nice and helpful personell !
Stayed in April 2025
-
Reviewed: January 18, 2025
Marc
Germany80 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Comfort Single Room
- • Stayed 1 night
If there are plenty of people, then the breakfast room might feel a bit tight.
Good choice and high quality food at breakfast. There is a swimming pool on the top floor where when can do a bit of sports already very early in the morning or pretty late in the evening. The hotel location is very good, close to the downtown area with sights and shops; the central bus station is right in front of the hotel; it is within (longer) walking distance from the train station, but there are also various bus lines. Very good value for money.
Stayed in January 2025
-
Reviewed: January 4, 2025
David
United Kingdom11 Reviews9.0“Excellent short stay in an extremely fantastic location.”- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location is perfect and the staff very freindly. The hotel is extremely clean and tidt.
Stayed in December 2024
-
Reviewed: December 30, 2024
Prof
United Kingdom149 Reviews7 helpful votes10“Excellent place with amazing spa”- • Leisure trip
- • Solo traveler
- • Business Double Room
- • Stayed 2 nights
Very nice staff
Stayed in December 2024
-
Reviewed: November 13, 2024
Guy
Belgium21 Reviews2 helpful votes7.0“Yes hotel is ok.”- • Business trip
- • Solo traveler
- • Business Double Room
- • Stayed 1 night
Breakfast till 10. In weekend till 11. Missed 10 but ok, my mistake.
Yes was ok. Nothing to remark.
Stayed in November 2024
-
Reviewed: November 3, 2024
Stuart
United Kingdom39 Reviews1 helpful vote10“We were booked in for the night on the way back from Berlin to visit our old city from when we lived in paderborn”- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing at all
Every this was perfect
Stayed in November 2024
-
Reviewed: October 2, 2024
Ionut
United Kingdom4 Reviews8.0“Great location, very clean room, good breakfast, easy to access with the car.”- • Business trip
- • Solo traveler
- • Business Double Room
- • Stayed 1 night
The floor at the bathroom needs a better clean.
Bed was large and comfortable. The actual room was very clean and made you feel very comfortable. Breakfast was very good, just enough to give you a good start for the day. The personnel from the reception, very friendly and welcoming.
Stayed in October 2024
-
Reviewed: September 27, 2024
Philip
United Kingdom4 Reviews10“Great hotel”- • Business trip
- • Solo traveler
- • Business Double Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
location, friendly staff and clean, spacious room
Stayed in September 2024
-
Reviewed: September 11, 2024
Stuart
United Kingdom4 Reviews9.0“An excellent standard of hotel with very friendly helpful staff”- • Business trip
- • Solo traveler
- • Business Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately I was not a fan of the breakfast but it’s traditional German Faye so my issue not the hotel’s. The location was ideal for me right in the heart of the town and so easy to access from railway station
Stayed in September 2024
-
Reviewed: August 9, 2024
Ifor
United Kingdom6 Reviews10“Excellent staff, facilities as always. Can’t wait to return next year”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing it was all good
Location as it was the Libori festival and only a 5 minute walk away
Stayed in August 2024
-
Reviewed: August 3, 2024
Wolfgang
Austria3 Reviews8.0Very Good- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Wrong room with no window from bathroom to bedroom. And not a good view for the more expensive room as situated in 2nd floor. Cheaper rooms are at 8th floor.
Very nice staff. Location ok. Once there was a fight at the bus station next to the hotel. But felt safe all the time.
Stayed in July 2024
-
Reviewed: August 1, 2024
Jacques
Luxembourg11 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Business Double Room
- • Stayed 4 nights
The air conditioning didn't really work well. Even if I turned it very low, it was still warmer in the room than outside on the floor.
Loved the shower. Immediately warm, much pressure, and very relaxing.
Stayed in August 2024
-
Reviewed: July 30, 2024
Annette
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Business Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
AC was not great. A fan would have been great.
The location was great. Clean and comfortable.
Stayed in July 2024
-
Reviewed: July 28, 2024
Cesare
Germany23 Reviews4 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Suite with Double Bed
- • Stayed 1 night
- • Submitted from a mobile device
There is not marple sirup
Stayed in July 2024
-
Reviewed: July 22, 2024
Libor
Czech Republic55 Reviews27 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 1 night
We were absolutely satisfied with this hotel, everything was perfect. very clean, comfortable, in a beautiful location (our view our of the window was wonderful, the churches and the park are really nice!). The stay here is highly recommended by us.
Stayed in July 2024
-
Reviewed: July 9, 2024
Ivan
Germany28 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Comfort Single Room
- • Stayed 2 nights
Everything was great, especially the breakfast, location, and the view from the terrace.
Stayed in July 2024
-
Reviewed: June 11, 2024
Xander
France3 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Business Double Room
- • Stayed 1 night
- • Submitted from a mobile device
After payment still remaining Creditcard reservations on main Booker. Seems to be a mistake, but surely very enoying.
Stayed in June 2024
-
Reviewed: May 18, 2024
Andrena
United Kingdom44 Reviews2 helpful votes9.0“would come back here again”- • Leisure trip
- • Group
- • Business Double Room
- • Stayed 2 nights
I am not a fan of dogs in the dining room, especially when the staff are petting them and then working with the food without washing their hands. Also unfair for people allergic to them
We have used this hotel before and it is still as nice. Staff are friendly and helpful. Restaurant is pleasant and tables are not packed tight. Lots of choice for breakfast and our evening meal. Room was ample in size as was the bathroom. Bed was comfortable but pillows were a little too soft. View from our window was lovely, could see for miles. Very handy having a carpark to....spaces are tight so take care
Stayed in April 2024
-
Reviewed: May 6, 2024
John
United Kingdom6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There were no unfavourable aspects
The atmosphere, the swimming pool,the staff
Stayed in April 2024
Guests also reviewed these properties:
-
Camel Hotel & ApartAntalya, Turkey
-
Coral Bay ResortPangkor, Malaysia
-
Hotel Haras CasacampoQuintero, Chile
-
Hotel Del CallejónMorelia, Mexico
-
Dolabauri HotelTbilisi, Georgia
-
Apartments ToffettiFažana, Croatia
-
Papas VillasPolis Chrysochous, Cyprus
-
Villa Home AnaNedeščina, Croatia
