Karlsruher Str. 20, Charlottenburg-Wilmersdorf, 10711 Berlin, Germany
#255 of 525 hotels in Berlin
Guests' ChoiceBased on 201 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
8.4
Staff
8.5
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 April 2024
Frederico
BrazilThis is not so much a hotel, but a gym with rooms. The hotel experience could be better
Did not have breakfast at the hotel
Stayed in April 2024
Reviewed: 24 March 2024
Wendy
IrelandFound it a bit confusing as we had to pass through the spa to get to reception. Also there was no bar
Very modern comfortable hotel. The beds were terrific.
Stayed in March 2024
Reviewed: 12 March 2024
Khalid
Saudi ArabiaBreakfast was poor and reaching room during other facilities
Big room and nice gym
Stayed in March 2024
Reviewed: 26 February 2024
Shay
Israelthe shampoo
great pool and very comfort room
Stayed in February 2024
Reviewed: 31 January 2024
Lucas
NetherlandsBreakfast, carpet in the room, no bar or dining facilities
Swimming pool and sport facilities
Stayed in January 2024
Reviewed: 11 January 2024
Daniel
GermanyThe breakfast is a joke, skip it.
Wellness facilities are pretty nice, real swimming pool.
Stayed in December 2023
Reviewed: 7 January 2024
Yolanda
GermanyWe didn’t like the choice and quantity of breakfast
We liked the fitness and wellness area
Stayed in January 2024
Reviewed: 4 January 2024
Carmen
United KingdomJust to mention that we booked the daily spa access, we thought it was for the massages as in the booking says we need to arrange a time in reception. However, when I asked, the explanation was really poor by the receptionist as he told me it was only for sauna and swimming ( doesnt make sense if we need to arrange a time-slot). You will need to clarify this for next costumers!!
Hotel was spotless, room big with a king size bed, really confortable! I would recommend this hotel for friends and family travelling to Berlin for sure.
Stayed in January 2024
Reviewed: 20 December 2023
Nurgul
GermanyThe TV didn’t switch to English, small variety for breakfast
Included sports activities, I attended water aerobics
Stayed in December 2023
Reviewed: 4 December 2023
Stefan
JordanExtensive use of carpets make it a little unhygenic.
Classy designed rooms, a little different than the standard Hotel Room that you may expect. Clean and well appointed
Stayed in November 2023
Reviewed: 25 October 2023
Swen
GermanyCrowded, pricey.
Great hotel gym, above average. Sauna area as well. Parking on site.
Stayed in October 2023
Reviewed: 10 October 2023
Jana
Czech RepublicBathroom without top of the wall is strange, due to the lack of privacy, and light, which disturbs sleeping person during the night. So be it, somehow it worked out for a few days, but I didn´t like it at all. Sockets besides the bed could be fine. Breakfast from 7am I see really late while you are on the business trip. We used limited. Offer could be wider for value. Restaurant operates only from 10-16, so no dinner. Part of staff could be more friendly and focused. I travel a lot and to be honest, I expected more for such a high price.
Appartment is simple, kitchen was without kettle, which we got upon request and fast. Thank you. There was fridge, base equipment, but no dish towel, cup only 1 for tea and 1 for coffe, so we split. Hotel is close to the Kurfürstendamm boulevard and Messe. Nice location. Nice equipment of Lobby and Restaurant. Underground parking for a fee. Wifi fast, good working.
Stayed in October 2023
Reviewed: 3 October 2023
Gaye
GermanyI didn't like that the light for the bathroom goes on outside as well. Disturbs your partner if sleeping.
The space in the room. The design. Bed was comfortable.
Stayed in October 2023
Reviewed: 29 August 2023
Agnieszka
Belgiumrestaurant at the hotel was temporarily closed, inconvenient opening hours of the swimming pool for children.
location, ambience, comfort
Stayed in August 2023
Reviewed: 28 July 2023
Rico
GermanyVery spacious room, nice sauna, very friendly staff
Stayed in July 2023
Reviewed: 30 June 2023
Samantha
GermanyThe layout of this hotel is very confusing as you have to walk through the spa facilities to reach your room. The hotel has a membership club for their fitness and pool area which means it will be very crowded at certain times.
Enjoyed a late night swim in the pool, the rooms were spacious and very clean.
Stayed in June 2023
Reviewed: 26 June 2023
Tamara
United StatesEverything was pleasant.
Never ate breakfast.
Stayed in June 2023
Reviewed: 19 June 2023
Maris
LatviaHotel seems to be a side business besides the spa. You have to go through spa zone to reach the hotel rooms. That’s not a big con. Personnel was nice but could be a bit nicer. Breakfast was good but choice could be broader.
Design of the exterior, spa
Stayed in June 2023
Reviewed: 2 June 2023
Ronel
Israel.TV in bedroom does'nt have appropriate channel choice, especially international channels When trying to book sport activity classes were full
The attitude of the staff The comfortable and quiet room The location of the hotel is very good Sport facilities are excellent
Stayed in June 2023
Reviewed: 2 June 2023
Nicola
GermanyGot a little lost there a couple times. Would have been nice to get a tour or a plan of the facilities.
Breakfast was ok, but I would have expected just a bit more. Staff was great throughout the whole hotel and facilities. Liked the complementary water in the rooms.
Stayed in May 2023
Reviewed: 12 May 2023
Herbert
Italycarpet => allergy
space
Stayed in May 2023
Reviewed: 18 April 2023
Ralf
GermanyBreackfast room has changed a lot. There is a co working space in the middle. Breakfast selection is poor.
Nice place. The rooms are big and the beds are fine. The way from the garage to the room is tricky with luggage. Gym is okay
Stayed in April 2023
Reviewed: 20 March 2023
Özlem
GermanyInternet at the working spot was horrible and crowded. Not suitable for working from there. I had to use my mobile internet to be able to attend my meetings. In addition to this, the small restaurant is open for limited time, service is not the best. No room service
The sports and wellness facilities are great!
Stayed in March 2023
Reviewed: 14 March 2023
Imad1116
Qatarno room service evening
room is nice good location next to the messe berlin
Stayed in March 2023
Battle Creek, USA
Fügen, Austria
Erfoud, Morocco
Marina di Grosseto, Italy
Kotor, Montenegro
Yala, Sri Lanka
Florence, Italy
Ljubljana, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content