The difficulty in getting a hold of the staff for even the small issues. I don't want to be trouble, but would like a little help if needed. :)

It stated breakfast, but there wasn't any. The staff avoided us like the plague. Once, we got them to 'work' with us because we accidentally booked twice and needed help so we woudln't have to change rooms, they made it a lot harder than it needed to be. Overall though, I do like how they 'stay out of your business'. Location was pretty decent overall, 10 min walk to the public station, cool area for grocery shopping.

Stayed in December 2023

There isn't any kettel in room and there isn't any refrigerator too.and it mackes a lot of noise when you walk .

it was clean and our room is enough big for four persons.The location is great.The bed was comfortable.

Stayed in October 2023

The shower was very small and needed an update.

It was easy to check in and out despite never seeing anyone ever working at reception as it was automatic check in. Good location and large enough room.

Stayed in September 2023

I had to shower with cold water and there was no shampoo available

the location was good, close to the metro station and grocery stores the check-in with the box was easy

Stayed in September 2023

there was hair on the sink and there was no smoke detector

Stayed in August 2023

The entrance and foyer has an old- world charm and a romantic atmosphere, reminiscent of a film set. The room was comfortable, modern and clean. . The location is great too.

Stayed in July 2023

Although there was a fresh smell, pointing that it was cleaned, it was more of superficial cleaning. For example there were spider webs hanging from the ceiling and the bathroom could be better. The TV had no connection, but ok you can live without that. But the lack of a mini fridge was important. We didn't meet any personel, but I don't know if that's good or bad... The price was not corresponding to the place, it could be definitely a bit cheaper.

It was worthy mostly for a night staying, not more. The area was really great, close to big supermarkets and pharmacy right beneath, easy to find food and coffee. Very convenient bus and metro connection. The beds were comfortable and big. The WiFi connection was really good. The automatic check in was easy and clear.

Stayed in July 2023

The one member of staff we saw during our stay was unfriendly and begrudgingly helped us check in. Also, the hotel is a little run down.

The room was spacious and clean. Great location-close to places to eat and transport links. Very quiet location and comfortable beds so we all slept well!

Stayed in June 2023

There was no personnel at all. you can hear the metro

Close to Messe

Stayed in May 2023

there were only 2 bedside lamps which didn't really provide much light. the room was very warm and it was difficult to open the old windows.

good location, the check-in was well explained and there was also a receptionist to ask for help if needed

Stayed in June 2023

no kettle in the room. no champoo in the bath.

otomatic reception. otomatic check in and out.

Stayed in May 2023

Staff on reception was never there. My key card was handed to me by the Automat. At check out I couldn’t figure out how should I return the key card, so I left it at the empty reception.

Stayed in April 2023

Mold on the ceiling and a generally old and tired look.

The location is convenient. Smart check in system and an elevator despite it being an Altbau. Kitchen area with basic utensil available.

Stayed in April 2023

However, there are some positive aspects of this hotel: good hot water and heating in the room even in a cold winter, decent cleaning; position in an area close to public transportation, restaurants, shops and Berlin Messe fair; finally, in the last day I was able to communicate with the reception guy, who for a fee of 10 EUR he agreed to offer me a well-needed late check-out. A pretty good offer in terms of price per value, if you are a non-pretentious kind of person.

There are lots of minuses of this property: very poor communication with the customers, only in German language and late delivery of the check-in details; my request for a quiet room was not fulfilled in the sense that I got the room in front of the reception and main entrance door (additionally, the elevator in the building which is shared with other business and apartments is not fonically insulated); There is no possibility to eat any meal in the hotel and not even to ask someone for a kettle to heat water for a tea or coffee. -- a general sense that you're unassisted and lost as guest.

Stayed in February 2023

We arrived at 20pm and rang many times and called many times to be opened the door. On booking says check in till midnight but you reach the hotel and they are available until 16 pm

I liked it was clean, but one day the cleaning lady did not vaccum. We had papers on the floor after coming back late to the hotel

Stayed in November 2022

Room & bathroom sizes were not up to mark. Very very small

Location was good

Stayed in October 2022

Just the accessibility of the shower. I have a bad hip and it was a decent step up and in.

Quiet but accessible location. Spacious room.

Stayed in October 2022

The hotel is on the first floor but the elevator is very tiny for the stroller so I assume a wheel chair may not fit at all. The reception closes at 4pm which i think is too early.

For the purpose of our visit it had great location. The staff was helpful and accommodated us before check in time. We had a baby with us which was not an issue. We had a quiet room. It is Sufficient for short visit if nothing fancy is required as the room is super minimalistic.

Stayed in September 2022

Cleanness is a big issue with rooms and overall

Staff 👍🙏👏 Location is very good. 3 minutes to U- station where ever 4 minutes train come 👏 2 minutes to Bus stop. every 10 minutes 👏 Food and shopping every where 👏

Stayed in August 2022

Television No English speaking

The room size was nice compared to other hotels where we stayed on this trip

Stayed in June 2022

Cleanliness could have been better. Air was stuffy and smelt of smoke in the hallways

Great location

Stayed in June 2022

I called receptionist few times but nobody came up, so we left the key on a counter. Very noisy, since windows face the main street, I needed to buy earplugs to be able to sleep.

Location is good, next to metro, for price it's a good deal.

Stayed in May 2022

Not so clean lobby and stairs, thin walls and squeaky floor. Noisy neighbours/staff early in the morning.

Clean room, self-check in, essential equipment provided.

Stayed in August 2021

We were met by a staff member who spoke Russian, and put on the phone with one who spoke only German. This was quite different from English, as a language they advertised to speak. In addition the room was pretty unlike the one shown in the photos, only separated from the reception by a tinted glass door. The everyday cleaning also left something to be wished for...

The room was pretty spacious, and it had a balcony, which was a nice addition. Also, the staff who did speak english, were nice, and helped us out when we had an issue with our dog. Free parking was available nearby

Stayed in August 2021