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Reviews of Hotel Astra This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Ubierstrasse 36, Bilk, 40223 Düsseldorf, Germany

#118 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 602 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.5

  • Location

    7.4

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.8

100% verified reviews

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Showing 1 - 75

  • Reviewed: 21 June 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Too loud if you want to sleep only until a bit later. Street is noisy and upstairs noise is unbearable. TV was not working.

    Nice big and modern apartment. All amenities are there.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The lift (elevator) was not labelled properly. It was confusing to find the reception/lobby if you're coming from the upper floors. Hint: It's the 2nd floor. You can't regulate the temperature. It was very warm when we stayed and of course, for safety, you can only partly open the window.

    The hallways look surprisingly modern and bright.

    Stayed in June 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was poor, location was quite far from everything. The receptionist wasn't polite nor friendly.

    Good for a one night stay. Nothing super fancy, 11 euros per person for breakfast seemed too much. Free parking. Clean.

    Stayed in April 2018

  • Reviewed: 24 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    No tea making facility in bedrooms. Only one decent local restaurant, although easy enough to get down to the Altstadt by taxi.

    A small but comfortable hotel. Comfy bed and clean bathroom.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    During Medica trade faire the room rate was extremly high. Single room 300EUR /night Service and the facility was not equal with the 300 eur price

    Stayed in November 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    No coffee facilities in rooms, was charged 2.50€ for each coffee and no mini fridge either.

    Good location, great parking facilities, excellent breakfast

    Stayed in June 2017

  • Reviewed: 2 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The Bed were very bad, I could not sleep good, We have requested a quite room but we get one next to the elevator, the hotel was very busy, every 2 min was the elevator up and down. Second day they changed the room.

    Breakfast was good

    Stayed in May 2017

  • Reviewed: 29 March 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Terrible WiFi, the receptionist could not use the printer to print my boarding cards.

    There was almost no other option during the exhibition time, so it was a chance that I found this hotel.

    Stayed in March 2017

  • Reviewed: 14 December 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Wish it was closer to Messe area.

    Fair price for last minute booking. Close to public transportation. Short distance to city center. Free internet. Breakfast o.k.

    Stayed in November 2016

  • Reviewed: 6 December 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Everything was great : right from location(just near the tram station which took only 10 min to reach the city centre and christmas markets) to the parking(free) and breakfast. Wifii connection was also good.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs more directions to Hotel And needs to be a bit safer as it's down a very long dark Path .

    Lovely Hotel spotlessly clean , plenty of hot water to shower . Rooms lovely and comfortable . Breakfast was lovely and catered for all tastes .

    Stayed in December 2016

  • Reviewed: 3 December 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No frigobar, no coffee and tea facilities in the room, a bit far from the city centre, the bed not very comfortable

    Excellent breakfast, free parking, close to public transport

    Stayed in November 2016

  • Reviewed: 16 November 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    WIFI DOESN'T WORK. iF YOU NEED INTERNET ACCESS DON'T BOOK THIS HOTEL.

    IT IS A GOOD HOTEL IF YOU STAY FOR A NIGHT WHEN YOU ARE ON THE ROAD TRAVELLING. EASY ACCESS FROM MOTORWAY.

    Stayed in November 2016

  • Reviewed: 26 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Missed American comforts of coffee maker, ice, fridge, microwave and bathtub

    A little hard to find and not a beautiful location, but had FREE parking and lovely breakfast. Much nicer than many big city hotels we stayed at in Germany!

    Stayed in September 2016

  • Reviewed: 11 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    To be fair it was a very hot day but the room smelled a bit. I saw this review before and i can confirm in fact it does smell.. Because of this my overall experience wasnt good. The lobby is well renovated but this hotel didnt finish its renovation.

    Concenient parking

    Stayed in August 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The glass door on ensuite bathroom where you can see in from the room isn't the best idea in the world

    Location was easy together into the city centre by tram

    Stayed in August 2016

  • Reviewed: 7 June 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    No a/c. The sun burnt the room in the evening.

    Stayed in June 2018

  • Reviewed: 7 May 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were at end of hallway, internet connection was not so good

    Location was ok, easily get to city center, breakfast was nice, staffs were rly helpful

    Stayed in May 2018

  • Reviewed: 27 April 2018

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    No minibar and restaurant availabe. Nothing available for sport-activities.

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy, clean room, nice staff, excellent breakfast buffet. Had a great stay!

    Stayed in March 2018

  • Reviewed: 22 March 2018

    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very kind staff. Free Parking in front of the hotel. Good location if you have a car.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    facilities like elevator was very old most of facility were old

    locatio breakfast

    Stayed in February 2018

  • Reviewed: 18 December 2017

    • Couple
    • Twin Room
    • Stayed 1 night

    The bed was a bit too soft for me, but it is subjective.

    Breakfast and free parking. Close to tram station which takes you to centre in 3 stops.

    Stayed in December 2017

  • Reviewed: 10 December 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    very good breakfast tram stop close and easy 2 get to city centre

    Stayed in December 2017

  • Reviewed: 20 November 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Old style room, but renewed bathroom. Expensive in exhibition days

    Well situated, just 2 min from ubahn. Nice staff and good breakfast

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Just a single bed...andI am a big guy!😆

    Stayed in November 2017

  • Reviewed: 15 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rates

    Cleanliness

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 2 nights

    Nice staff. Would come back

    Stayed in October 2017

  • Reviewed: 3 November 2017

    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    n/a

    All perfect

    Stayed in October 2017

  • Reviewed: 3 November 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Alles super! Staff, Parking, clean room and bathroom, very good breakfast, Lidl and Aldi by hotel, WiFi.

    Stayed in November 2017

  • Reviewed: 29 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi very bad connection

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Business trip
    • Family with young children
    • Double Room
    • Stayed 7 nights

    Wifi was little bit slow

    The Location and acess

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom and towels smelled very strongly of cigarettes in a non smoking room

    Stayed in September 2017

  • Reviewed: 28 September 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Check in / Smell

    Check out

    Stayed in September 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Located very close to public transport into city and also to supermarket.

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The ventilation on the bathroom was very loud

    Free parking, cozy beds and 24h reception

    Stayed in September 2017

  • Reviewed: 24 July 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Moquette needs a deep wash. A bit far from downtown.

    Free parking. Good breakfast. Nice staff always carefull to any peculiar.

    Stayed in July 2017

  • Reviewed: 5 June 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The fact that this is an old place, stuck in the 70's but charged €240 PER NIGHT.

    The free parking

    Stayed in May 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Entrance was difficult to find.WiFi is not good.Hotel receptionist was not helpful.She's kind of rude.

    Public transport arround the corner.

    Stayed in May 2017

  • Reviewed: 15 May 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    My toilet had not been cleaned and the guest before me must have been sick...

    Stayed in May 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    I am not find cofeemaker and safe in my room,but it were promise in room description.

    Good location and personal!

    Stayed in April 2017

  • Reviewed: 1 April 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    An average hotel, not bad.

    Stayed in March 2017

  • Reviewed: 31 March 2017

    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Excellent location, parking place and stuff

    Stayed in March 2017

  • Reviewed: 30 March 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Small bathroom

    Almost everything

    Stayed in March 2017

  • Reviewed: 29 March 2017

    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom very small

    Room was perfect, staff very polite

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 8 nights

    The Wifi MULTIPLE connection was at times a little problem.

    Breakfast was awesome and a variety to pick from. Friendly staff.

    Stayed in March 2017

  • Reviewed: 29 January 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    There was nothing to complain about.

    This was my second time at the hotel Astra and I liked the hotel during my first stay.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No wifi in rooms

    Very good location

    Stayed in November 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was uncomfortable. Pillow was also not so nice.

    Free parking. Good proximity to public transport. Nice shower.

    Stayed in December 2016

  • Reviewed: 19 November 2016

    • Business trip
    • People with friends
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was bad, no need to stay. Just for exhibitions in case if you can not find any other hotel

    Nothing at all

    Stayed in November 2016

  • Reviewed: 11 November 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The facility itself is comfortable, room pretty neat, and restaurant with good ambiance

    Stayed in October 2016

  • Reviewed: 9 November 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to be able to eat an evening meal at the hotel, as there were no decent eateries nearby.

    Stayed in November 2016

  • Reviewed: 27 October 2016

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    small room no mini bar

    breakfast comfort bed

    Stayed in October 2016

  • Reviewed: 27 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Internet was weak this time. In fact almost non existing, probably a temporary glitch

    Been coming for many years, this year renovated so even better

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No AC

    Very comfortable single bed

    Stayed in September 2016

  • Reviewed: 10 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Wi-Fi is painfully slow.

    Staff is very friendly, breakfast is rich.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 May 2016

    • Leisure trip
    • Couple

    Furniture and carpets seem worn and dated; colors of carpets and walls are uninviting

    Excellent attention and service from the staff; excellent cleanliness; good breakfast; quiet

  • Reviewed: 3 May 2016

    • Leisure trip
    • Family with older children

    Would've loved a kettle but I took my own as I'd seen there wasn't one in previous reviews. A bit closer to town would've been good but I guess would've been more expensive

    Everything was good. Rooms were quite basic but clean and comfortable. Shower was strong and kept to temperature. Car park was great because we had a top box and were fine there. There's a gate to the side of the car park to make the walk to the supermarket quicker. Just use your room key for exit/entry. We didn't know and walked all the way around the first time! Breakfast was very good value. Have had more expensive hotel breakfasts that weren't as good. Staff were all friendly and helpful with fantastic English.

  • Reviewed: 25 April 2016

    • Business trip
    • Solo traveller

    I booked here as I was in a Large Van and getting parking for these vehicles is a pain. This Hotel however has a large car park with no height restriction which was perfect for me. I only stayed for one night but whilst not The Ritz the Hotel was clean, comfortable and the staff made the effort to interact with us especially at the bar. I didn't have the breakfast but the Hotel are happy to recommend local places to eat (check they take Visa) and there are Supermarkets, Garages, McDonalds & Burger King in the local area. If you'd be happy in a Travelodge or Ibis Budget you'd be happy here. I will stay here next time I return to Dusseldorf.

  • Reviewed: 10 April 2016

    • Business trip
    • Solo traveller

    Location not good. They say they have internet in their rooms but I could never connect to, very poor internet!

    Its a clean hotel. Breakfast was good.

  • Reviewed: 15 March 2016

    • Leisure trip
    • Couple

    No kettle or tea / coffee in the room. Expensive to buy a cup of tea at the bar. No where to get water except to pay an exorbitant price of 5 euros for a litre bottle. The lighting in the room was very poor with no central ceiling light in the main area. This made the room dark and was difficult for reading

    The breakfast was very good. The staff very helpful. 2 minutes from the tram. Close to two supermarkets and several restaurants and ice cream parlour.

  • Reviewed: 9 December 2015

    • Leisure trip
    • Group

    Barman closed the bar before closing time without notice. Not very friendly

    Friendly staff. Very good breakfast. Public transport arround the corner. Parking at the hotel. Market nearby on saturday

  • Reviewed: 25 November 2015

    • Leisure trip
    • Couple

    Close to where we were heading but kind of hard to walk to and not ideally suited to explore town.

    Reasonable price and standard - all well. If you need a cheap, well maintained place to stay, it is perfect.

  • Reviewed: 27 October 2015

    • Leisure trip
    • Group

    Literally the only downside was the poor Bathroom facilities (awkward shower and lackluster hair dryer).

    Great staff: more than happy to help with any query.

  • Reviewed: 24 September 2015

    • Leisure trip
    • Couple

    Good location, very friendly staff, clean room and facilities, very good breakfast. Good value for the price, if you are looking for an hotel to stay a little away from town center you will like it.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    - WiFi is not good: if you login once, it works, but afterwards reconnecting (iphone) didn't work. - Further away from the city as we thought.

    - Enough parking places - Nice breakfast (unfortunately cappuccino is not included in the breakfast price of 8€ a person).

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    It was very stuffy in the room, no air conditioning :-(

    This hotel situated in a good location - not so far (30-40 min by walk) from central district. Personal is polite and kindly. The room for 2 persons on the 4th floor was clean and tidy.

  • Reviewed: 31 July 2015

    • Leisure trip
    • Family with young children

    There's only one baby crib for the whole hotel, though the issue was solved.

    Price, location convenient for car travellers, private parking. The building is new. A lot of additional facilities like sauna (we didn't use them, but it was nice to have). Close to a supermarket.

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    Had some visitors that were wayyyy too loud and obnoxious on our floor keeping us awake. Took the staff awhile to get a handle on it but eventually they did.

  • Reviewed: 14 April 2015

    • Leisure trip
    • Couple

    There was nothing negative about this hotel.

    The room was clean and comfortable, the wifi worked well. The location was good and made it easy to access the city.

  • Reviewed: 16 April 2016

    • Leisure trip
    • Couple

    No wi-fi even if in description is free wi-fi Old furniture

    Big parking place Big room

  • Reviewed: 13 February 2016

    • Business trip
    • Solo traveller

    Parking, staff

  • Reviewed: 2 February 2016

    • Business trip
    • Solo traveller

    croissants were indeed extra flakey.. Good breakfast

  • Reviewed: 31 January 2016

    • Leisure trip
    • Family with older children

    Very helpfull staff

  • Reviewed: 28 January 2016

    • Couple

    Location

    Quite, good breakfast, nice rooms.

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