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Reviews of ibis Augsburg Hauptbahnhof 2 stars

Halderstr. 25, 86150 Augsburg, Germany

#38 of 58 hotels in Augsburg

Guests' Choice

Review score

Based on 1219 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    6.9

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 - 75

  • Reviewed: 8 June 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 9 nights

    Nice place to stay. Nice service provided all time at all place viz. in room, at breakfast etc. Breakfast quality is also very good. Overall I enjoyed my stay in ibis with full satisfaction. Hotel is near to main railway station which is plus point to stay in Ibis. Also city center is close to your stay so you can enjoy shopping :) See hotel premises in attached photos

    Stayed in May 2018

  • Reviewed: 24 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The bathroom was far too small for a double room.

    The receptionist, the young lady( I'm sorry for not getting her name though) was very pleasant and extremely helpful sharing a few tips with us about different points of attraction to go to in the vicinity of the hotel such as the bier garden :-)) and other helpful information. The hotel is located very closely to the main train station in Augsburg and that is a great bonus for train travellers.

    Stayed in May 2018

  • Reviewed: 7 March 2018

    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I found the bed extremely uncomfortable. The topper would slide every time I rolled over, causing the surface und me to be uneven and requiring adjustment in the middle of the night. The pillows were under stuffed. As someone who sleeps in his side even staking pillows on top of each other was not enough to support my head comfortably.

    The hotel’s location is excellent. The staff were friendly, if a little inexperienced in places. In general it was good, but the flaws that there were were crucial.

    Stayed in March 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls are thin. You can hear steps on floorboards above you and sounds through the vent. Breakfast buffet is 11€. Staff was unclear with details when asked about laundry service. Rooms do not come with a refrigerator, water, or water boiler.

    The hotel is right by the city centre and minutes away from the train station. Rooms are clean. Staff is friendly.

    Stayed in February 2018

  • Reviewed: 6 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The hotel is very close to the main station, which is ideal if you arrive late at night or don't feel like travelling around looking for your hotel. My room was clean, warm, modern and pleasant. The room was quiet and I had a good night sleep. I didn't try the breakfast, but it smelled fantastic!

    Stayed in February 2018

  • Reviewed: 9 January 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Slightly better walls sound insulation between rooms would have been great as it was quite noisy from people loudly talking next door.

    The hotel's location is great - it is about 5 mins walk from the central train station and it takes about 10 mins to get to the very city center. The room was a bit small, especially the bathroom, but nice and livable :) All was very clean, the beds were very comfortable. What we likes especially was the 24h bar on the bottom floor - they serve drinks and snacks all night, including tea and coffee. Breakfast exceeded our expectations! Staff was very friendly.

    Stayed in December 2017

  • Reviewed: 2 January 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Everything was ok. There were not things that I don't like. All was excellent.

    Staff at the hotel were very professional and helpful. Very kind and supportive. Great 10!

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    Room is small.

    Location is good and close to down town or training station. Surrounded by couple good place for food and walk down 100m you find a garage for 7 euro a night.

    Stayed in December 2017

  • Reviewed: 5 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We expected a small room, but were not prepared for a bathroom that was not large enough to turn around in. The air ducts carried even quiet conversations from our neighbors for us to involuntarily eavesdrop on, and hallway noise was very loud.

    The housekeeping staff kept our room spotless and was very friendly.

    Stayed in December 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small.

    The room was pleasant, clean and well appointed. Breakfast was readily available and contained many offerings. The staff was cordial. The location was excellent within minutes of the center of the city and very close to the train station.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was not included. I just wanted to grab a cup of tea and was told that was not allowed. They staff was rude when I asked the question. Not impressed.

    Breakfast was not included. I just wanted to grab a cup of tea and was told that was not allowed. They staff was rude when I asked the question. Not impressed.

    Stayed in October 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    no free beer, no real views but you aren't getting an Ibis hotel room for the spectacular vistas.

    right near the main Augsberg bahnhof with a 24hr bar and late night breakfast service.

    Stayed in August 2017

  • Reviewed: 20 August 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    During check-in front desk staff had difficulty finding my reservation I had to show e-mails from booking.com to convince them.Hotel has no parking place you need to use public parking place around 100 meters from the hotel and pay extra fee for parking. Rooms were small, no fridge in the room, bathroom window had a transparent glass so probably inside was visible from next building this was annoying.

    Variety and freshness of food at breakfast was fine enough, restaurant staff is friendly. Hotel location is at walking distance to city center and most touristic attractions, also very close to main train station and public transportation.

    Stayed in July 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    temperature in the room got very hot during the night, while sleeping with the window open was no option because of street noise

    Good location near the city centre. Parking is easy in the garage 50 m from the hotel, but costs an additional 7 EUR.

    Stayed in August 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No value for money. Other hotels in the same price category and cheaper are able to offer water, tea/coffee, mini bar and climate control on the room. All this was missing in our room to make our stay more comfortable. It was quite warm the night we stayed. We opened the window and were given a small table fan, which did not really helped the situation. The room is very small; a larger sized person would have difficulty using the bathroom comfortably.

    Location for using public transport

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No air conditioned in the room.

    Nice hotel 2 minutes far from the main train station. Restaurants and shops are 3-5 minutes far from it. Small but very clean room.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    very small bathroom, shower is for a tiny person.

    Typical Ibis Hotel, great location, could walk to everything in town. Rooms are small, but clean and efficient. Did not have breakfast at Ibis, went into town to find a nice little café.

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    It's not sound proof... i can hear the other guests from another room. I actually heard them one night snoring so I didn't slept good.Every morning is so noisy seems they were fixing something on the wall. The room seems so hot, no AC. The bathroom is small.

    They manage to clean the room everyday.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    We didn't try the breakfast, so we can't comment.

    Hotel was very close to the train station and some excellent restaurants. Rooms are small, but very clean. The wifi is great and the elevator works.

    Stayed in May 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very small room and especially a bathroom. It looks more like a toilet in a plane.

    Good location, near to the train station and historical centre. Comfortable beds.

    Stayed in May 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Not the most interesting part of town, but compensated by easy access to transportation (and short distances to tourist areas.)

    Reception staff were notably welcoming and helpful, top notch! I really appreciated it. Very clean room, nice deal for the price. Conveniently situated just a few minutes walk from the train station.

    Stayed in February 2017

  • Reviewed: 13 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The room was very small and basic and bathroom even smaller. It was very hot and with the window open, even though we were on the 6th floor, the noise from the street was loud throughout the night. WiFi very slow. Breakfast was ordinary at best. Staff not particularly friendly.

    Hotel is in a good location for access to the city centre and trams. Public parking is only a few doors away. Room was clean and bed comfortable.

    Stayed in February 2017

  • Reviewed: 11 February 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The lobby looks great, but as soon as you get out of the elevator to your room, it is a complete different thing. it is like going back in time. make sure you don't get a room near the elevator because the rooms are already sensitive for noise, but being close to an elevator where people get in and out during night does not help getting a nice sleep.

    Stayed in February 2017

  • Reviewed: 17 January 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a wee bit small and one tends to feel claustrophobic, but apart from that ok

    Great location close to train station and restaurants. Staff were very friendly and more than helpful and the breakfast was superb.

    Stayed in January 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Walls are very thin. Air vent through which you can hear people from other rooms. One night we had no sleep due to their groaning the next night through their arguing! 😩 Also some members of staff short and somewhat rude.

    Stayed in January 2017

  • Reviewed: 22 August 2016

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    In the night aircon has gone off, so room became uncomfortably hot. A real pity as this completely spoiled all the hard earned positive points.

    I was given a quoet room on top floor as requested, with views on Augsburg suburbs, nice compact bathroom, comfortable large double bed, enough power sockets. When I arrived room was nicely cool due to aircon working. Reception staff were exveptionally friendly and I was even able to have an Amaro di Averna for a nightcap. A short walk to pedestrianized town centre, parking almost next door.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Room and bathroom size is very small, you can barely move. I asked for late checkout till 1 PM and they accepted, then second day staff is asking to leave at 12, as it there is no system to save the fact that i asked!

    Svantje Necke was really helpful and cheerful to a very professional level, she made the stay really good to me.

    Stayed in August 2016

  • Reviewed: 30 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms with no air conditioning! Absolute no go for summer! Good value for other seasons only

    Good location nearby train station, nice breakfasts.

    Stayed in July 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    reception staff are totally and utterly indifferent - someone should mention to them that a smile does not cost them anything and should be part of their job description

    an amazing breakfast buffet - well worth the 11 euro!

    Stayed in June 2016

  • Reviewed: 3 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location near the train station! Clean room for a great price!

    Stayed in June 2018

  • Reviewed: 27 May 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was so small!

    The breakfast was very good,esp;coffee. We like location and staff was so nice.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    comfortable, clean, easy access from the station and city centre, etc

    Stayed in April 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe we were unlucky but on this particular day the prices went 50% up

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    It is a nice ibis hotel with small but comfy rooms, it is 15 min walk from the center.

    Stayed in April 2018

  • Reviewed: 7 April 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    No note block and no dust bin in the room Room not much space

    Location

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was substandard given the price of 11€.

    Very convenient when arriving/leaving by train

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small and the bathroom tiny and there wasn’t much room to put the dog.

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very functional. Excellent location

    Stayed in March 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated, pillows weren't the most comfy

    Friendly staff, clean place

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The strange smell in the hallway

    location of the hotel

    Stayed in January 2018

  • Reviewed: 7 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too small room. And headers not enaugh.

    Room was clean

    Stayed in January 2018

  • Reviewed: 31 January 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, good staff, perfect location

    Stayed in January 2018

  • Reviewed: 24 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms are way too small

    Very near to the city

    Stayed in January 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff. We changed room to a more quiet one without problems.

    Stayed in January 2018

  • Reviewed: 20 January 2018

    • Solo traveller
    • Standard Double Room
    • Stayed 14 nights
    • Submitted via mobile

    The TV too small, The breakfast was not included.

    The fast elevator

    Stayed in January 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was too small. No parking. Terrible service. Not friendly a all

    Nothing at all. Very unfriendly staff and everything was too small.

    Stayed in December 2017

  • Reviewed: 30 December 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel overcharged me for breakfast for children

    Stayed in December 2017

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms

    N/a

    Stayed in December 2017

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are tiny

    It's convenient

    Stayed in December 2017

  • Reviewed: 16 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2017

  • Reviewed: 15 December 2017

    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Stayed in December 2017

  • Reviewed: 10 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Average breakfast, very bad parking and rooms quite small.

    Nice location

    Stayed in December 2017

  • Reviewed: 5 December 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really comfortable and staff were helpful when we wanted to check in late.

    Stayed in December 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pricy and too small space

    Location

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    No parking nearby for Sprinter van

    Stayed in August 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Courteous and helpful staff. Excellent bedding

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    no air conditioning

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendliness od staff

    Wafles for breakfast

    Stayed in August 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com pricing and quote was misleading and not correct we ended up paying a lot more !

    Location

    Stayed in July 2017

  • Reviewed: 15 July 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive breakfast

    Close to train station

    Stayed in June 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Big and clean...

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was close to a supermarket, train station and Altstadt.

    Stayed in July 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I don't think bed clothes were changed in my 4 night stay

    Close location to shops etc. Pleasant, English speaking staff

    Stayed in June 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The romm is small

    Near the train staion and cleanliness.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very clean, great facilities for the traveller, pleasant and helpful staff

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Rooms a little small.

    Clean, cheap, good location. What you expect from an Ibis.

    Stayed in March 2017

  • Reviewed: 28 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Near main train station and city center

    Stayed in February 2017

  • Reviewed: 12 February 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    small bathroom

    Stayed in January 2017

  • Reviewed: 28 January 2017

    • Couple
    • Standard Double Room
    • Stayed 7 nights

    Close to Haupbanhof

    Stayed in January 2017

  • Reviewed: 28 January 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room small

    Location,Internet service and the room was clean.

    Stayed in January 2017

  • Reviewed: 7 January 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Compact Room

    Location; Price.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Location

    Stayed in December 2016

  • Reviewed: 20 November 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Room a bit too small, noise during the night.

    Good staff, clean hotel

    Stayed in November 2016

  • Reviewed: 3 November 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and polite staff

    Stayed in November 2016

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