Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Baccara This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Turmstraße 174, 52064 Aachen, Germany

#35 of 41 hotels in Aachen

Guests' Choice

Review score

Based on 293 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7

  • Location

    7.8

  • Facilities

    7

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 32

  • Reviewed: 2 April 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Such a friendly family run hotel. Free parking just outside the entrance. Comfy beds & great breakfast. Very clean & newly refurbished. Some would say the bathroom is small, but certainly adequate. A 20 minute walk into town was the only minor complaint.

    Stayed in March 2018

  • Reviewed: 25 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I was expecting a 24/7 reception desk which was not the case.

    My purpose of booking a double room for single occupancy was to have a comfortable room with space for easy movement which was not the case. The staff at the reception could not communicate in English.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Could've done with an extra pillow. The ones provided were tiny and wafer thin. Breakfast was ok.

    Parking was directly outside the hotel. Nice view of the castle.

    Stayed in March 2018

  • Reviewed: 25 January 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    The bedsheets/blankets/quilts were too small, therefore, either my feet were not covered or it only reached till my breasts. It was cold in the room, so the small quilts were really a problem. I was lucky that I was staying in a two-person room by myself, so by combining the quilts of both beds I was able to make it workable.

    T

    Stayed in January 2018

  • Reviewed: 6 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I had to open windows to have air circulation, this made the room a bit colder. The floor is not good for bare foot, one should make sure to have slippers to be comfortable in the room.

    Breakfast was excellent, especially the coffee was great. The room is clean. Work desk at the room has a lot of space to work. Staff people are kind.

    Stayed in January 2018

  • Reviewed: 29 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I have traveled a lot in my life but there have been very few places that I've stayed in such as here at Baccara where the owner was so helpful and the room was such a nice quality for such a low price. In addition to that the breakfast was very nice with a fresh pot of tea or coffee that is made for you. The bathroom is very large and nice, and the room was clean. The next time I am in aachen I will be sure to come here.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Difficult to find a parking in the streets nearby. No parking available at the hotel. Small bathroom, very small sink, awkward to use. TV not working. Wifi free, but slow. Overall too expensive compared to quality offered.

    Stayed in October 2017

  • Reviewed: 15 June 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and confortable room, good wifi ,good location , good price

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The owners were very friendly and helpful

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Vent system in the bathroom was very noisy.

    Very welcoming and friendly staff and good location make this hotel a very interesting choice.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Cozy room and nice Breakfast

    Stayed in May 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rather expensive

    Nice and clean rooms

    Stayed in March 2018

  • Reviewed: 25 March 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Very large bathtub

    Stayed in March 2018

  • Reviewed: 26 November 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Incredibly clean! Immaculate room.

    Stayed in November 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Shower pressure was weak.

    The room was incredibly clean.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean room, friendly staff, no annoying paperwork, just easygoing

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Walking distance to the main square and lots of free parking spaces around the hotel.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The smoke smell in the hall way .

    Location and the people

    Stayed in July 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom were very tiny but clean enough.

    Staff was friendly, location was in walking distance to the city center. Room clean, beds comfy

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    It looked like a 2 star hotel.

    Location was good for me, it was close to the university.

    Stayed in May 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    If you call this a three star hotel, than it's a very bad one

    Stayed in March 2017

  • Reviewed: 15 December 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    the environment is very bad. Sound insulation is very poor

    staff is good

    Stayed in December 2016

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Parking was easy and the location close to the downtown.

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nobody to help fot the laguage

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor quality bedding.

    Stayed in August 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location close to town centre and Aachen West train station. Very pleasant staff. Nice room. Good price.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 November 2015

    • Business trip
    • Solo traveller

    The room furniture was old and the bed uncomfortable, there was a television but not a single channel had a picture clear enough to look at it without a headache, I could hear all the other occupants of the hotel: on both sides (probably several room apart), above, below, etc. The room was shaking very loudly each time anyone else opened or closed its door (which, needless to say, was impossibly noisy). And on the top of all that, there is no real parking and the curtains don't even cover the whole window. Enough?

    It was in a relatively convenient location and the shower was new.

  • Reviewed: 14 November 2015

    • Business trip
    • Solo traveller

    - Lots of noisy youngsters. Not really a minus, but worth to mention. - Slow wifi

    - Clean and comfortable - Free wifi - Lots of place to park your car - 2eu per bottle of water/cola/beer which is nice

  • Reviewed: 30 April 2016

    • Business trip
    • Group

    there's no TV, no water boiler, no caffe, no tea, no room guidance and very poor breakfast.

    the bed is nice and the room is spacious.

  • Reviewed: 11 June 2015

    • Business trip
    • Solo traveller

    None

    Everything was fine and the proprietor, most helpful..

  • Reviewed: 11 June 2015

    • Business trip
    • Solo traveller

    smell in the hotel and room

  • Reviewed: 26 May 2015

    • Business trip
    • Solo traveller

    Very friendly staff; excellent breakfasts

There are also 28 reviews without text. These impact the overall review score.

Showing 1 - 32

Guests also reviewed these properties: