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Reviews of Hotel am Palais

Hanauer Landstr. 32, 63571 Gelnhausen, Germany

#2 of 6 hotels in Gelnhausen

Guests' Choice

Review score

Based on 252 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    9.2

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Showing 1 - 18

  • Reviewed: 24 December 2017

    10
    Lovely
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    nothing!

    I loved this little efficiency apartment. It was cozy, clean with a great shower. The attached patio made it even better. I look forward to my next visit.

    Stayed in December 2017

  • Reviewed: 28 September 2017

    9.6
    Staff was extremely friendly.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Acoustics not very good. Could easily hear guests arriving late in the hallway. No Air Conditioning, so leaving the window open at night allows you to wake up very early to noisy construction equipment on property.

    Staff was extremely friendly. Wide range of options for breakfast (classic Deutsch cold meats, cheeses, bread). Decor was uniquely eclectic Indonesian (not German).

    Stayed in September 2017

  • Reviewed: 25 September 2016

    7.5
    a place where you feel like home
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    nothing

    The owners of the hotel were so kind that they dropped me at the nearest train station on each day morning during my stay. I was attending a show in Frankfurt. They have a hotel in Bali, Indonesia also.

    Stayed in September 2016

  • Reviewed: 21 July 2016

    9.2
    Much better than 3 stars
    • Business trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night

    Very pleasant and cosy place. From the road side, its hard to see the hotel. When you first find the parking spot its really nice though. Sweet and helpfull service, very cosy atmosphere and a delicious garden terrace.

    Stayed in July 2016

  • Reviewed: 2 May 2018

    10
    It's great for relaxing .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's great for relaxing . Very peaceful.

    Stayed in May 2018

  • Reviewed: 5 December 2017

    8.5
    Nice place to stay if you are not too noise concience.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The single rooms are quite noisy, so a snoring neighbour can be heared through the wall.

    The Staff was extremely helpful and wellcoming!

    Stayed in November 2017

  • Reviewed: 5 July 2017

    8.3
    amazing indonesian style breakfast room!
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    walls are thin and we could hear neighbors too easily

    amazing indonesian style breakfast room!

    Stayed in June 2017

  • Reviewed: 27 May 2017

    10
    Very interesting atmosphere among collectibles from...
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night

    Very interesting atmosphere among collectibles from Indonesia and Papua. Esp. the breakfast room is worth a stay. Wonderful

    Stayed in May 2017

  • Reviewed: 24 April 2017

    8.3
    Excellent customer care
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent customer care

    Stayed in April 2017

  • Reviewed: 26 October 2016

    10
    It's truly an exceptional place, very well run.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    It's truly an exceptional place, very well run. Cosy and comfortable. It was my second visit and not the last one.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 October 2015

    7.9
    the quirky chinese arcgitecture and the excellent restaurant...
    • Leisure trip
    • Couple

    Bedrooms not very well sound proofed. The next door room kept us awake until 2am, despite our protests to the occupants.

    the quirky chinese arcgitecture and the excellent restaurant opposite.

  • Reviewed: 18 September 2015

    5.8
    I think maybe in a few years this hotel will be better.
    • Business trip
    • Solo traveller

    Could not sleep in the morning. Hallway floors are wooden and people made lots of noises in the morning. Hotel is also located on a busy road and on the direct flight path for Frankfurt airport. Not good for a good nights sleep.

    I think maybe in a few years this hotel will be better. Its being converted from an old German hotel into something more exotic from se Asia with temples and statues all over the place. But the front of the hotel doesn't look good. Only when you go near the entrance that it starts to look interesting,

  • Reviewed: 24 March 2015

    5.0
    Fruhstuck gut!
    • Leisure trip
    • Couple

    Pillowcases yellow with age. Dirty mirrors and sheets not changed until asked on Day 4. Outside light broken at entrance for 3 days. Noise of traffic. Hotel changed name... We were not informed.

    Fruhstuck gut! Decoration of Indonesia...unusual!

  • Reviewed: 20 March 2016

    9.6
    Breakfast, staff and look of hotel
    • Business trip
    • Solo traveller

    parking area could be better organized

    Breakfast, staff and look of hotel

  • Reviewed: 13 October 2015

    10
    The breakfast (fruhstuck) was fabulous.
    • Leisure trip
    • Family with older children

    The breakfast (fruhstuck) was fabulous. Rooms clean and nicely appointed, beautiful reception area. Nice grounds.

  • Reviewed: 22 July 2015

    9.6
    friendlyness, attention, flexibility, generosity
    • Couple

    friendlyness, attention, flexibility, generosity

  • Reviewed: 9 February 2015

    10
    Breakfast, room nice and clean, toilet as well.
    • Business trip
    • Solo traveller

    I had no big problems.

    Breakfast, room nice and clean, toilet as well. There is also a good restaurant on the other side of the road.

  • Reviewed: 2 February 2015

    10
    Authentic indonesian wooden decoration in reception and...
    • Business trip
    • Solo traveller

    Authentic indonesian wooden decoration in reception and dining hall.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 18

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