Rohrbacher Str. 2, Bergheim, 69115 Heidelberg, Germany
#67 of 80 hotels in Heidelberg
Guests' ChoiceBased on 257 hotel reviews
7.4Cleanliness
8.1
Comfort
7.9
Location
8.9
Facilities
7.6
Staff
8.3
Value for money
7.6
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Ensai
IndiaThe parking was paid, a detail not clearly specified during the booking process.
The location is superb, right in the heart of the city, making it an ideal spot for shopping and dining. Additionally, the breakfast offered was delightful.
Stayed in April 2024
Reviewed: April 2, 2024
John
Australia2 single beds rolled together to make a double but they weren’t secured so kept splitting apart. Thin pillows. 2 single duvet’s rather than one double, No safe, tea or coffee making facilities, no fan in the room. Heard others got complimentary ear plugs cos of the noise, we did not. Coffee machine was available down stairs in evening but removed for the mornings.
The location is amazing. Could not wish for a better location. Large bathroom.
Stayed in March 2024
Reviewed: April 2, 2024
Kevin
CanadaRoom was on top floor and sloped ceiling made it so you couldn’t stand up in half the room.
Great location
Stayed in April 2024
Reviewed: March 31, 2024
Anastasiia
AustriaBe ready to come to breakfast earlier. I came there at 9.30 and there was not much left.
Comfortable and cozy. Pleasant that I cool turn on the heater
Stayed in March 2024
Reviewed: March 28, 2024
Pam
United States of AmericaWe were in a rental car so there wasn’t a legal place to pull up to hotel
We could walk everywhere
Stayed in March 2024
Reviewed: March 14, 2024
Matthew
United States of AmericaI was placed in a sister hotel across the street from the main hotel, which was odd at first but ended up being ok. More notice would have been nice.
Perfect location and very affordable stay.
Stayed in March 2024
Reviewed: March 6, 2024
Silvia
GermanyThe beds and pillows are not so comfortable
Stayed in March 2024
Reviewed: February 27, 2024
Leila
CanadaCould hear outside noise at night
It was central. Friendly staff.
Stayed in December 2023
Reviewed: January 12, 2024
Takahito
BelgiumWiFi connection was extremely poor. I had to open the room door ajar to get connected. But even then, it constantly dropped out until I finally gave up. Maybe it has to do with the room being at the top floor and poor WiFi signal there.
Convenient location right at the city center. Friendly staff. Parking available for 16 euro/night and they could let me keep my car there until the next day afternoon which saved me a hassle of finding and paying for another parking on the next day (even after I checked out).
Stayed in January 2024
Reviewed: January 3, 2024
Madië
AustraliaGreat location and clean. Friendly staff.
Stayed in December 2023
Reviewed: December 28, 2023
Daniel
GermanyWaited for 15 mins at checkin, no one at reception, kept calling also, receptionost came after 15 mins, when I was thinking hotel was closed. He could have left a note at desk saying he would be back
Location, comfortable room
Stayed in December 2023
Reviewed: December 27, 2023
Alma
SwitzerlandNice hotel, old building.
Nice location, room very small.
Stayed in December 2023
Reviewed: November 14, 2023
L
Germany1. Called to reserve a parking lot in the garage and get the confirmation by phone. When I arrived was the garage full! 2. Staff not able at evening (7:30pm) to print the invoice.
Room was ok.
Stayed in November 2023
Reviewed: November 5, 2023
Panagiotis
LuxembourgThe staff was not as friendly as it could be, and the service could be a bit more professional (especially by avoiding allocating already used rooms or addressing any problems quickly). The price of the parking should be communicated beforehand as well.
The location is perfect.
Stayed in November 2023
Reviewed: October 19, 2023
Hsin
Taiwanchair is too big
Stayed in October 2023
Reviewed: October 9, 2023
Mathew
AustraliaStreet noise could be heard very early hours of the morning
Central to everything in Heidelberg
Stayed in October 2023
Reviewed: September 16, 2023
Hannelore
AustraliaNo Bar Fridge no Tea and Coffee Making Facilities
Walking Distance to Altstadt and Everything
Stayed in September 2023
Reviewed: September 4, 2023
Dcintw
Germany1. The water in the shower accumulated super fast and they really need to repair it because even though I didn't shower with huge amount of water, it's like a swimming pool. 2. The bed is quite soft and lack of support, so I experienced slightly discomfort after two-day stay there. 3. The smoke detector on the ceiling regularly flashed with a very bright light like the blitz when I turned off everything for sleep. it's really not a good design.
The single room is spacious and the bathroom is way too big for one person. It's very quiet in the night and the wall seems pretty thick because I didn't hear any sound from other guests.
Stayed in August 2023
Reviewed: August 13, 2023
David
United KingdomBreakfast room is underground We had to ask to put Ventilation on. Room furniture was chaep and falling apart
Location location location It was clean Breakfast food qas nice
Stayed in August 2023
Reviewed: August 7, 2023
Umit
TurkeyThere is no fridge in the room. We asked put our vacum cheese which we bought it in France to their fridge at reception and they told us you can get it after check out however check out day our artisan chesee was missing in the fridge under reception counter. Another receptionist did not help us to find it. Just keep saying there is no cheese here and I don’t know. The fridge was empthy. We were shocked. So we paid 60 EUR for cheese as gift and hotel did not take any responsibility and no apology. We left hotel with questions in our mind.
it’s very central and easy to reach all historical places. The rooms are big enough and great breakfast in buffet. Kevin was helpful.
Stayed in August 2023
Reviewed: July 24, 2023
Margaret
United KingdomWe had requested Parking but we’re told on arrival it was full.
Lovely room on corner of 4th floor - an interesting shape with sofa area.
Stayed in July 2023
Reviewed: July 23, 2023
Deirdre
United KingdomNo air con!!! A fan was supplied which was welcome but not the same.
Location was great very central to Heidelberg and all local amenities.
Stayed in July 2023
Reviewed: July 8, 2023
Daniela
South Africano fridge, tv did not work, staff seemed not well trained for the issues (maybe an intern?)
Location, rooms/ bathrooms
Stayed in June 2023
Reviewed: June 20, 2023
Will
United Kingdomnice centrally located hotel with secure underground parking. Clean spacious rooms. Excellent value for money. very friendly and courteous staff.
Stayed in June 2023
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