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Reviews of AMBER HOTEL Hilden / Düsseldorf 4 stars

Schwanenstrasse 27, 40721 Hilden, Germany

#5 of 13 hotels in Hilden

Guests' Choice

Review score

Based on 337 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 - 40

  • Reviewed: 8 February 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    It would be good to be made aware when booking hotels what facilities are in the room, as clearly what you expect in a standard room can vary between countries.

    A standard room was booked for all guests. There was nothing else in the room other than a bed. There was no kettle, cups, hairdryer etc in the room. When my colleague asked for these things, he was told that it was because we had booked a standard room. In addition, the room was located at the front of the building, which is noisy so my colleague complained to the hotel about that too.

    Stayed in February 2018

  • Reviewed: 6 November 2017

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The cushion is too soft

    The bed mattress is very good, the breakfast is copious, the staff very friendly, the parking lot is closed with barrier and has enough parking spaces, computer work desk, fax, telephone, bar. The area where the hotel is located is a quiet one.The bathroom is clean and the water has a very good pressure in the installation

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The step from hotel to the street! I fell down it and hurt my foot.

    Excellent choice of food at breakfast, beautifully presented. We ate evening meals in the restaurant too which were delicious and reasonably priced.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    i have never slept on a bed that was uncomfortable like in Amber, they need to update their beds, pillows, duvets basically everything on sleeping pack !, they well know to charge 3.40 euro for a water in the room that worth 0.40 cent but the bed unfortunate, i have even had a more comfort in the bed when i was in Cuba in a local Casa !

    staff was all kind and good, average breakfast , clean hotel

    Stayed in October 2017

  • Reviewed: 23 August 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Charged for the Garage without knowing there was a cost. For a motorbike traveler, this should be part of the service. It is all about security and to pay extra to feel safe is not very accommodating. Wifi to slow

    Stayed in August 2017

  • Reviewed: 19 June 2017

    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights

    It is next to a main street, so it is a bit noisy if your room is at that side Larger variety in bread in breakfast would be nice

    Very good breakfast!

    Stayed in June 2017

  • Reviewed: 13 September 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Terribly loud when you have a room on the street side. No air conditioning does not help, because in the summer, if you close the window it will be far too hot.

    Amazing breakfast and comfortable bar/lounge area.

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    nothing

    The rooms are good; breakfast is great and the staff very friendly. The location of the hotel is great - easy access to the centre of Hilden ( 2 minutes away ) as well as close to the train station.

    Stayed in September 2016

  • Reviewed: 11 July 2016

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Good location close to Hilden pedestrian area, sufficient car parking! Helpful and friendly staff, good restaurant and excellent breakfast buffet. Spacious and comfortable room, everything is fine here!

    Stayed in July 2016

  • Reviewed: 23 April 2018

    • Business trip
    • Group
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great breakfast and staff

    Stayed in April 2018

  • Reviewed: 21 March 2018

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean room, excellent breakfast, great service

    Stayed in March 2018

  • Reviewed: 3 November 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    reception always ready to help

    Stayed in October 2017

  • Reviewed: 13 May 2017

    • Group
    • Comfort Double Room
    • Stayed 1 night

    Staff extremely polite and professional. I highly recommend the Hotel restaurant.

    Stayed in May 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    after many years visiting this hotel, the first time I had to pay for the parking in the court

    Excellent breakfast

    Stayed in March 2017

  • Reviewed: 29 January 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Sound insulation not perfect, but I don't care about noise...

    Comfortable room, fine breakfast, clean interior, I was very satisfied.

    Stayed in January 2017

  • Reviewed: 5 January 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    additional parking fee :-(

    Good breakfast included, WIFI

    Stayed in January 2017

  • Reviewed: 30 November 2016

    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Staffs are all very kind.

    Stayed in November 2016

  • Reviewed: 23 October 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing actually

    Rooms were comfortable and all facilities were good

    Stayed in October 2016

  • Reviewed: 17 October 2016

    • Couple
    • Comfort Double Room
    • Stayed 1 night

    It gets noisy in the morning

    Good breakfast

    Stayed in October 2016

  • Reviewed: 5 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Very noisy

    Stayed in September 2016

  • Reviewed: 30 July 2016

    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The weather

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    • Leisure trip
    • Solo traveller

    No Air Conditioning - very hot unless it's cold outside. Doors not sound-proof, very loud in halls if anyone is talking out there.

    Great location. Amazing breakfast. Good wifi speeds.

  • Reviewed: 23 November 2015

    • Leisure trip
    • Group

    The location of the hotel is super central; only 1 minute walk to the center with little cafes and restaurants. The hotel has its own carpark (4 EUR / 24 hours) right next to it. We were travelling with a big dog but everyone in the hotel was friendly to the dog and we weren't "shunned". Breakfast was very good and the choice of muesli, yoghurt, bread, cheeses, meats etc. more than plenty. My mom's comment to the bed/ mattress was "this is the best I've ever slept outside my own home".

  • Reviewed: 22 November 2015

    • Business trip
    • Group

    Room rate is surged during the MEDICA exhibition. However, the price is still lower than the hotel in Dusseldorf urban.

    Room is clean. Breakfast is good.

  • Reviewed: 19 March 2015

    • Business trip
    • Group

    Perhaps funny but one Snickers and one of our own glass disappeared after room service :o ? But what is really shocking is paid wifi access for 5 EUR/1 day! Come on, even Mc Donalds has it free these days!!! Shame for 4*!!

    Close to S1 bahn, nice location, great breakfast, comfy beds, quite standard accomodation, parking available

  • Reviewed: 17 March 2015

    • Business trip
    • Solo traveller

    Rooms are small, breakfast not very interesting for vegetarians, many rooms face the busy street. They want extra money for everything; parking, WiFi, quiet rooms.

    Staff was friendly, place clean, location convenient. Parking easy. Fast elevators.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    Minor parking problems.

    Close to shopping, and dining nearby. Easy access from highways. Delicious breakfast and lunches.

  • Reviewed: 19 March 2016

    • Business trip
    • Solo traveller

    I am non smoker, but they gave me smoking room and refused to give non-smoker room

  • Reviewed: 7 March 2016

    • Business trip
    • Solo traveller

    The wifi didn't reach my room on the 4th floor. Overall feel is a little dated.

    The breakfast was good. The hotel was very comfortable

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Pillows

    Very good breakfast, friendly staff, clean room

  • Reviewed: 24 November 2015

    • Business trip
    • Group

    Very soft pillow and bed Terrible pillow

    Breakfast was good

  • Reviewed: 24 November 2015

    • Leisure trip
    • Solo traveller

    Very warm and cosy place. The staff was very courteous and caring at all times.

  • Reviewed: 23 November 2015

    • Business trip
    • Solo traveller

    Staff are helpful and rooms clean and well equipped

  • Reviewed: 22 November 2015

    • Business trip
    • Couple

    Mattress was not good

    It was comfort

  • Reviewed: 10 November 2015

    • Business trip
    • Solo traveller

    all was fine for me

    the Position is perfect

  • Reviewed: 13 October 2015

    • Business trip
    • Couple

    Smell of the room

    Location

  • Reviewed: 28 July 2015

    • Leisure trip
    • Group

    Rooms facing streetside have lots of traffic noise with open windows.

    Breakfast was marvelous!

  • Reviewed: 22 July 2015

    • Leisure trip
    • Couple

    Perfect location, very friendly staff, A/C, great overall experience.

  • Reviewed: 18 July 2015

    • Leisure trip
    • Family with older children

    WiFi was only one person per room.

  • Reviewed: 3 June 2015

    • Leisure trip
    • Couple

    Pillows in the bedroom. too soft and flat!

    Breakfast is very good.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 40

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