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Reviews of Hotel Benn This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Ritterstr. 1a+15, Spandau, 13597 Berlin, Germany

#133 of 597 hotels in Berlin

Guests' Choice

Review score

Based on 387 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.1

  • Location

    9

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 - 55

  • Reviewed: 15 October 2018

    10
    Visiting again on this lovely small old town hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Visiting again on this lovely small old town hotel. The staff are really friendly and always ready to help you what ever you need. Very nice location and a lot of bars and restaurants nearby. See you on next year again.

    Stayed in October 2018

  • Reviewed: 5 October 2018

    5.4
    Overall it's okay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    However there were cobwebs in our room and the toilet and shower cubicle were too close for a comfortable sitting when using the WC. It is slightly compact. The breakfast needs to have more varieties. All the instructions in the room were in German only. It requires other common languages like English and French considering it's international customers. The television should have some English channels as well.

    The Bed was very comfortable. The hotel is close to car park making parking easy and cost effective.

    Stayed in October 2018

  • Reviewed: 10 April 2018

    9.6
    A great place to stay in Spandau
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    It was what we wanted - of course rooms might have been larger - but this was not important as we were out every day.

    A natural family run hotel that was run in a human way - not an impersonal chain hotel. Staff were always ready to help and assist. Location in the centre of Spandau was perfect - close to market square and transport hubs. Comfortable beds ensured a good restful sleep. Good internet / wifi

    Stayed in April 2018

  • Reviewed: 2 November 2017

    7.5
    The owners and staff were very accommodating and welcoming,...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The owners and staff were very accommodating and welcoming, there was someone available until 10;00 pm if we needed anything, we could buy transit tickets at the hotel and the breakfast was great. We would certainly go back. Spandau was a nice quiet area to come back to after touring all day.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    9.6
    charming neighborhood,
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights

    the hotel was a bit noisy outside and inside, but it can be forgiven for everything else :)

    charming neighborhood, very nice staff, over average breakfast, very clean, comfortable bed

    Stayed in September 2017

  • Reviewed: 20 September 2017

    8.8
    Continental breakfast was sumptuous and included the option...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Refuse collection very early in the morning was disturbingly loud due to cobbled street but in fairness, the cobbled street was part of the charm of the location.

    Continental breakfast was sumptuous and included the option of eggs freshly prepared to your choice. Also, our flight was in the evening and we were able to leave our luggage while we went into Berlin sightseeing. The staff were very helpful in advising us of the best way to travel around Berlin.

    Stayed in September 2017

  • Reviewed: 31 August 2017

    10
    Charming hotel with lots of character
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The staff in the hotel are very warm, friendly and extremely helpful. My single room was extremely clean and comfortable, I even had my own balcony! The large shared bathroom was not far from room. The breakfast was just amazing- such a variety of fresh fruits, breads, cheeses and tea was served in a lovely teapot! It's a charming hotel and as I was attending a concert in the Citadelle Spandau, it was super handy to walk to and from the gig.

    Stayed in August 2017

  • Reviewed: 9 July 2017

    7.9
    working in Berlin
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    All was ok

    This hotel is in the center of (nice) Spandau. It is very close to a metro station with connection to Berlin. Their are plenty of restaurants close to the hotel with good food. The price is very reasonable, especially now in summer when others have raised prices a lot. Although the hotel mentions it has parking, they advise you to park in the streets which is for free from 17.00 to 09.00. Or you can park in the public garage for 4 euros a day. The hotel consists of 2 buildings, one in front of the other, crossing the street. The street has no or very little traffic and is pedestrian zone (but you may go to the hotel by car and leaving your bags there). The breakfast is very good and complete with eggs, juices, coffee, yoghurt, cereals, bread and cakes. The staff is very friendly and helpful.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.6
    The staff was very helpful and friendly.
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    The location is a bit far out of the center of Berlin but there is a very close metro connection.

    The staff was very helpful and friendly. I also enjoyed their breakfasts.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    7.9
    Short stay in Berlin
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The bed was comfortable, but very small (narrow). Strictly single bed.

    The location was well connected with public transport to the city centre. Breakfast was very good, with specially made omelet and fresh fruits and berries among many other things. :)

    Stayed in May 2017

  • Reviewed: 28 April 2017

    8.8
    Nice small old town hotel
    • Business trip
    • Solo traveller
    • Double Room with Shower and Shared Toilet
    • Stayed 3 nights

    The air in the room was quite stuffy even if I left the window open all day. Could be a problem in hotter days. To get to the rooms, you have to climb stairs.

    Great location. You can get to Spandau by Public transport really easy. The Hotel is located in the heart of old town in a nice old style building. I was in a room with toilet in the hall. The room had the shower stall and sink directly in the bedroom. That was strange, but did not create any discomfort as I was traveling alone. There were two toilets easily accessible in the hall. Breakfast was well laid out, everything you expect from a good, small hotel breakfast. The staff was attentive during breakfast.

    Stayed in April 2017

  • Reviewed: 12 March 2017

    7.0
    Hotel has a perfect breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Owner(Man) was not welcome(

    Hotel has a perfect breakfast. The owner(Lady) was pretty nice and help us during the stay. It is very easy to get to the station and go to Berlin or somewhere else.

    Stayed in March 2017

  • Reviewed: 16 February 2017

    6.3
    During the booking it was not clear that the room had no...
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    During the booking it was not clear that the room had no toilet and shower facilities so I had to pay extra after arrival. Should have been highlighted.

    Stayed in February 2017

  • Reviewed: 12 February 2017

    10
    Very good, charming familial hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I stayed for 1 night in this hotel in a single room with private bathroom, and I was very satisfied. Very near the metro station (Altstadt Spandau, about 150/200 m), in the center of Spandau, a charming old area of Berlin. The quality is very good compared to the reasonable price, the hotel is quiet and I slept very well. The room was initially a little cold but I only had to turn the button of the radiator and the temperature became perfect for me.

    Stayed in January 2017

  • Reviewed: 25 October 2016

    10
    Great stay - brilliant service
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    excellent customer service in German and English. Really above and beyond. Very good breakfast. Great location in a quiet street in the middle of the city center (Spandau City!) and walking distance from the long distance train station and public transport.

    Stayed in October 2016

  • Reviewed: 12 October 2018

    10
    Location.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi is a bit slow

    Location. Willingness to help

    Stayed in October 2018

  • Reviewed: 1 July 2018

    10
    Wonderful little hotel
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    The staff is extraordinary helpful and welcoming.

    Stayed in June 2018

  • Reviewed: 22 June 2018

    10
    Lovely small hotel, with great stuff, good breakfast and...
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Lovely small hotel, with great stuff, good breakfast and close to subway.

    Stayed in June 2018

  • Reviewed: 26 March 2018

    8.3
    Brrakfasts are really great,nice served, and the staff very...
    • Leisure trip
    • Solo traveller
    • Double Room with Shower and Shared Toilet
    • Stayed 3 nights
    • Submitted via mobile

    Brrakfasts are really great,nice served, and the staff very helpful.

    Stayed in March 2018

  • Reviewed: 10 February 2018

    7.9
    Not now
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of lift, difficult to carry heavy luggage up and down the floors

    Cosy, warm

    Stayed in February 2018

  • Reviewed: 28 January 2018

    10
    everything as expected
    • Business trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    everything as expected

    Stayed in January 2018

  • Reviewed: 31 December 2017

    8.8
    Fabulous breakfast and super friendly staff!
    • Leisure trip
    • Group
    • Double Room with Shower and Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    Fabulous breakfast and super friendly staff!

    Stayed in December 2017

  • Reviewed: 17 October 2017

    10
    Had my first soft boiled egg in 60 years
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Had my first soft boiled egg in 60 years

    Stayed in September 2017

  • Reviewed: 23 September 2017

    10
    best stay for weekend
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights

    Ideal breakfest, perfectly clean, nice staff, nice surrounding

    Stayed in September 2017

  • Reviewed: 6 September 2017

    10
    Very friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Very friendly staff.

    Stayed in September 2017

  • Reviewed: 10 July 2017

    10
    Very nice people and very nice breakfast
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Very nice people and very nice breakfast

    Stayed in July 2017

  • Reviewed: 6 July 2017

    10
    Hosts were very accommodating and extremely nice.
    • Leisure trip
    • Group
    • Double Room with Shower and Shared Toilet
    • Stayed 2 nights

    Hosts were very accommodating and extremely nice. Hotel was very clean and breakfast was great!

    Stayed in July 2017

  • Reviewed: 3 June 2017

    10
    Nice Hotel
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Very frendly staff, close to U-bahn , exellent value. Will return to Hotel Benn next time visiting Berlin, fielen danke !

    Stayed in May 2017

  • Reviewed: 6 April 2017

    7.5
    Well done Berlin
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights

    The breakfast room was clean and light. The food was laid out very well The choice was good

    Stayed in April 2017

  • Reviewed: 16 March 2017

    10
    Lovely comfortable friendly hotel
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The owners where wonderful, and looked after us.

    Stayed in March 2017

  • Reviewed: 13 February 2017

    9.6
    Alte Spandau Berlin - Best Hotel
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights

    Super Breakfast - Eggs made to order - Super Friendly

    Stayed in January 2017

  • Reviewed: 25 October 2016

    9.2
    Recommended
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    None

    Friendly staff, nice location, great breakfast.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 March 2016

    8.8
    Short distance and easy to reach Berlin Messe
    • Business trip
    • Solo traveller

    Short distance and easy to reach Berlin Messe Breakfast quality Quiet street / area in middle of altstadt Family run, friendly owners Cheap parking garage 3 minutes walk Various very reasonably priced restaurants short walking distance in altstadt

  • Reviewed: 5 October 2015

    8.8
    Staff were very helpful, I appreciated that they assisted...
    • Business trip
    • Solo traveller

    The only criticism was the noise. There was regular disturbances from outside and my door rattled when others closed theirs. A shared bathroom also meant a lot of movement, however I always travel with earplugs to avoid being disturbed.

    Staff were very helpful, I appreciated that they assisted greatly with parking. The location is splendid too. Spandau is a location in itself to wander outwith of Berlin.

  • Reviewed: 28 August 2015

    8.8
    The breakfast was excellent.
    • Leisure trip
    • Family with older children

    The rooms are small so it is best for single people or couples. We had three and had to get two rooms. Still, the prices are lower so it ends up being a better deal than one large room elsewhere.

    The breakfast was excellent. The owners were gracious and helpful. The WiFi was rock solid and free. The location in the Alt-stadt is very picturesque and quite convenient Mitte, Wahnsee, and Potsdam.

  • Reviewed: 26 August 2015

    10
    The breakfast buffet.
    • Leisure trip
    • Solo traveller

    The breakfast buffet. I've traveled extensively in Germany, and this is one of THE best fruhstucks I've encountered. Also, an easy walk from the train station. I'd definitely stay here again.

  • Reviewed: 27 July 2015

    7.1
    Clean rooms, free WiFi, metro and some shopping centers...
    • Leisure trip
    • Family with older children

    Instead of triple room (with three bed as promised on the website and wich we booked) we get double room with armchair, no parking

    Clean rooms, free WiFi, metro and some shopping centers nearby

  • Reviewed: 15 June 2015

    8.8
    Ideal place if you are planning to spend more time outside...
    • Leisure trip
    • Family with young children

    Hotel has 2 buildings across the road, 1 day WiFi was not working in our building, still I could use the net at the other building. No other complains re hotel itself. Note that hotel is NOT for the tourists which want Berlin sightseeing - the road to the central part of the city is pretty long, some 40 minutes. Also, trip to airports is not straightforward, and taxi from/to airports is too expensive. But this is not about the hotel itself, this is about logistics planning.

    Ideal place if you are planning to spend more time outside central Berlin. Location is in the old city suburb, nearby beautiful old citadel. Real boutique place with real love and care about the guests, the soul of the staff and the owner is in this place. Breakfast is really one of the top I've ever tried in Germany - not excessive, but all products are extra fresh and high quality. If you are planning to travel to the West outside Berlin (e.g. Wolfsburg), this is ideal location - Spandau station is pretty large railroad hub.

  • Reviewed: 9 June 2015

    8.8
    Excellent location for my work at the Olympic Stadium, a...
    • Business trip
    • Solo traveller

    Excellent location for my work at the Olympic Stadium, a couple of stops on the S Bahn, also near Tegel airport. 30 mins to central Berlin again on the S Bahn, cheap and easy direct journey. Quiet location with plenty of restaurants nearby the hotel. Great breakfast.

  • Reviewed: 2 June 2015

    8.8
    Clean, super breakfast, good internet
    • Leisure trip
    • Solo traveller

    I booked the hotel via booking.com where it was written that the money will be paid on the day of arrival. But, the hotel withdrew the money on the date of booking. After some clarifications, the Booking.com told me that the money was sent back to my account. I still do not know when I will get my money back. Currently, the price of the hotel was deducted from my account twice.

    Clean, super breakfast, good internet

  • Reviewed: 15 February 2015

    9.2
    Polite and helpful proprietor who was keen to assist and...
    • Leisure trip
    • Solo traveller

    Nothing....all good.

    Polite and helpful proprietor who was keen to assist and advise regarding local issues transport etc. Shared bathroom but didn't see anyone else ever use it so it was like my private room even though it was the weekend. Breakfast buffet spread was something remarkable, for a hotel of this size, with a perfect gentleman also offering choices of different pots of teas and boiled eggs. Only wish I could have appreciated it more without being hungover........I know that's my fault.

  • Reviewed: 8 February 2015

    8.3
    Most things were good.
    • Leisure trip
    • Family with older children

    Shower too small. Reception forgot to give us free parking pass, so we had to pay for parking, but it was not expensive, fortunately.

    Most things were good.

  • Reviewed: 22 January 2015

    8.3
    If you are looking for something in Spandau, this hotel has...
    • Business trip
    • Solo traveller

    Wi-fi connection was not stable.

    If you are looking for something in Spandau, this hotel has a perfect location for you. It is in the old town of Spandau, on a narrow, nice street, but very close to all means of transportation (metro, railway, buses). A nice atmosphere of small family hotel.

  • Reviewed: 20 October 2015

    7.5
    The breakfast is amazing.
    • Business trip
    • Solo traveller

    Room at the 3rd floor without elevator. For me was not a problem.

    The breakfast is amazing. Good position and good connection with S and U Bahn.

  • Reviewed: 17 October 2015

    2.5
    Nothing
    • Leisure trip
    • Couple

    It was waste of money

    Nothing

  • Reviewed: 16 October 2015

    9.2
    delicious breakfast, nice location, easy to reach
    • Leisure trip
    • Solo traveller

    delicious breakfast, nice location, easy to reach

  • Reviewed: 8 October 2015

    9.6
    every thing was nice
    • Business trip
    • Solo traveller

    morning unloading goodsmattino di scarico merce

    every thing was nice

  • Reviewed: 8 October 2015

    10
    Frendly ang proffesional staff, tasty breakfast excelent...
    • Business trip
    • Group

    Frendly ang proffesional staff, tasty breakfast excelent place in heart of Spandau.

  • Reviewed: 6 October 2015

    7.1
    Really close to the metro
    • Leisure trip
    • Couple

    Wi-fi logs out every time you leave it. Spent a lot of time logging back in. Guy serving the breakfast was very grumpy.

    Really close to the metro

  • Reviewed: 12 September 2015

    9.2
    The cleanest Hotel I've stayed in.
    • Solo traveller

    The cleanest Hotel I've stayed in.

  • Reviewed: 20 June 2015

    9.2
    Breakfast was bountiful and beautifully laid out.
    • Leisure trip
    • Group

    Breakfast was bountiful and beautifully laid out. The hotel was near to the subway, eating places and shops.

  • Reviewed: 6 June 2015

    10
    Breakfast was fantastic!
    • Business trip
    • Couple

    Breakfast was fantastic!

  • Reviewed: 6 April 2015

    9.2
    So warm welcome.
    • Couple

    Nothing

    So warm welcome. And very kindly lady who help us with check in and information. Great breakfast

  • Reviewed: 16 March 2015

    9.6
    location: very close to the UBann SBann and train station.
    • Leisure trip
    • Couple

    none

    location: very close to the UBann SBann and train station. the staff was lovely great breakfast price is good the area is very nice

  • Reviewed: 30 January 2015

    10
    Staff
    • Leisure trip
    • Solo traveller

    Staff Breakfast Location The staff gave me a lucky clover for new year luck Free upgrade

There are also 18 reviews without text. These impact the overall review score.

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