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Reviews of Berghotel Hoher Knochen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hoher Knochen 1, 57392 Winterberg, Germany

#27 of 51 hotels in Winterberg

Guests' Choice

Review score

Based on 308 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 - 14

  • Reviewed: 1 March 2018

    6.7
    Think it was overpriced for the type of room we had.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Think it was overpriced for the type of room we had. Very dated and tv channels not working properly. Breakfast table was never set for us, just for everyone else.

    Stayed in February 2018

  • Reviewed: 30 June 2017

    7.9
    Great place to "unwire"
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    you get a pre-allocated table at the restaurant for the whole stay, the meal choices for "special diets" followers (e.g., vegetarians) is very limited

    We love the area: nature pure, endless walking possibilities, relaxing quietness, the big playground, the very friendly down-to-earth hotel director.

    Stayed in June 2017

  • Reviewed: 27 February 2017

    5.0
    Tired hotel that could do with some comfort and personal touches. Brilliant staff and area.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Bar: Is it the Chef that one can hear barking out food orders in the kitchen? Staff: are super friendly, and helpful, but always rushing around; making the atmosphere stressful. Dress tends to lean towards a hotel chain, rather than an individual establishment. It should be more homely, with some personal touches around the hotel, to make it feel cosy. Room: need some loving care. Brought laptop to do some work….TV sits on the desk, so can’t use that. New furniture and décor in bathroom and bedroom. Patio furniture would be nice on the balcony. (I know it’s winter), but metal chairs or tables would be good. I really wanted a bath, but the enamel was dirty and no amount of cleaning would have made this inviting. Transport: I know it’s out of the way, so a shuttle bus to Winterberg. Suggest bringing people to the hotel/into Winterberg and back. Breakfast: Why is their names on the tables; to reserve them? If it’s just a case of assigning rooms to tables, then it’s rather ‘unfriendly’ that your name doesn’t appear on any table, and you are left wandering around the restaurant trying to find your name. Again, lack of staff there to help sit you. Had to ask a rushed member of staff. Breakfast was good, though, although would recommend that there is more than one station serving the same food, as it was crowded. Spa closed on a Sunday: Probably one of the busiest of days, with little to do other than hike or ski, it would be nice to have come back to the option of having a massage. The massage rooms look lovely, and the Spa seems to have been decorated recently, making this much fresher compared to the rest of the hotel.

    Bar: Lovely quiet evening sat in the hotel bar, and it’s so peaceful, and cosy with the log fire. Staff: are super friendly, and helpful! Check in was great and very professional. Bar staff are very attentive. Fantastic views of surrounding areas....so peaceful and much needed.

    Stayed in February 2017

  • Reviewed: 16 February 2017

    10
    Excellent hotel, perfect location for family leisure trip.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    Excellent hotel, perfect location for family leisure trip. Friendly staff, nice breakfast, very convenient children's play area inside and outdoors. Location is beautiful!

    Stayed in February 2017

  • Reviewed: 16 July 2018

    4.2
    The breakfast was nice and the view from the balcony quite...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    WiFi is inadequate. Don't go here at the weekend unless you enjoy massed crowds.

    The breakfast was nice and the view from the balcony quite good.

    Stayed in July 2018

  • Reviewed: 22 June 2018

    9.6
    will go there again
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    the rooms are comfortable but a bit dated

    Wonderfull location, very quiet and peaceful, very kind staff and great dinner

    Stayed in June 2018

  • Reviewed: 12 February 2018

    9.6
    Alles was pico bello.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Alles was pico bello.

    Stayed in February 2018

  • Reviewed: 8 August 2017

    7.5
    Room was old but not bad.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old. Could b use renovation

    Room was old but not bad. Good price nice location

    Stayed in August 2017

  • Reviewed: 28 March 2017

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent hotel, very attentive staff, nice meals, great location

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 February 2016

    6.7
    Location is great;
    • Leisure trip
    • Couple

    Staff hardly speaks English; Dinner at restaurant was not impressive; Bathroom is outdated; Hotel and facilities are smaller and far more outdated than pictures suggest.

    Location is great; Breakfast was nice;

  • Reviewed: 26 February 2015

    8.8
    Indoor swimming pool, Whirlpool,Staff.
    • Leisure trip
    • Family with older children

    There is no electronic kettle in the room, bu-----t ! when I ordered some hot water,they brought it to our room with tea-set.

    Indoor swimming pool, Whirlpool,Staff. especially my husband liked a lot to make a waffle by himself and eat it immediately as breakfast. And it was very nice for me to drink some fresh orange juice. After our checking out, I asked a hot water in my drink bottle, they accepted very friendly and offered a tea-pack,too.

  • Reviewed: 24 April 2016

    9.6
    Landscape, family friendly settings and surroundings are...
    • Leisure trip
    • Family with young children

    No

    Landscape, family friendly settings and surroundings are excellent.

  • Reviewed: 10 March 2015

    9.2
    the location on a hill surrounded with nature
    • Leisure trip
    • Couple

    The room could be more modern and warmer.

    the location on a hill surrounded with nature

  • Reviewed: 3 March 2015

    9.6
    I liked the relaxed yet orderly and active atmosphere, the...
    • Leisure trip
    • Family with older children

    I liked the relaxed yet orderly and active atmosphere, the kind staff, the view and the room and the possiblities of the schmallenbergarea.

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 14

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