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Reviews of City Partner Hotel Berliner Hof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Douglasstrasse 7, 76133 Karlsruhe, Germany

#6 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 366 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.7

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Showing 1 - 60

  • Reviewed: 12 March 2018

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The view on a big parking lot in the back.

    A very nice hotel in a quiet street in the city centre. Even thought it apparently belongs to a bigger chain, the atmosphere is very different, like a family-run place. Nice big room.

    Stayed in March 2018

  • Reviewed: 20 February 2018

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    Very friendly managers and all the hotel staff. Good place in the city center. We were in the Comfort room, and liked it very much. The breakfast was also great.

    Stayed in January 2018

  • Reviewed: 14 December 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Quiet location close to a pedestrian area (tram only). Lot of restaurants and bars nearby. Clean rooms and comfortable beds. Friendly staff. 24 h reception. Perfect for business and leisure. The hotel also offers a special parking ticket valid 36 hours for use in the entire district at the cost of 5 euro only.

    Stayed in December 2017

  • Reviewed: 10 November 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Friendly and efficient, clean room with good bathroom, nice breakfast, good central location - pretty much all you want from a hotel. We had a large vehicle, so entering the parking via the narrow access was a bit of a challenge, but the staff helped us.

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    There was no separate bathroom, just a shower opening right into the room, it was a bit incovinient. There was no air ventilation in the toilette. The lift was so small, two people could barely fit, three is very uncomfortabe.

    The breakfast was incredible, huge offer of every kind if delicios food Perfect location

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    When I saw my car the next morning, I almost got a heart attack: it had been worked on with a key. Guess this has nothing to do with the hotel really- but with the neighborhood

    Nothing to complain about really

    Stayed in September 2017

  • Reviewed: 8 September 2017

    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    If there is one (slightly) weak point, it is probably the breakfast. Although there is a fairly good choice and the staff is very helpful, the food is not always the freshest (meats...), and the breakfast (9 euro per day and person) is not included in the room rate.

    Very helpful staff at the reception, in the dining room and for room cleaning. The rooms were also clean and comfortable. We got quiet rooms just as requested (I had to write a university exam, so that definitely helped). Situation-wise, the hotel is ideally located right next to the city centre, but nonetheless in a relatively quiet street.

    Stayed in September 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    No a/c but they do provide a small fan. Was quite warm but liveable when we were there during a heat wave.

    Bathroom was huge with lots of counter space! Room was clean and comfortable. Amazingly quiet considering how close it is to transport and sites. Also loved the gummy bears on the pillows. Nice touch!

    Stayed in July 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The excellent breakfast only missed some orange jam with the croissants (there were 4 different other jams though :)

    Nice room even with two small children (extra bed and baby bed). Excellent breakfast.

    Stayed in April 2017

  • Reviewed: 15 April 2017

    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Beds could be a little bigger and more comfortable.

    Excellent location for the city and amenities. Visit the Spanish bar, yards away. La Torro. Brilliant night out. Great breakfast, personal service and willing to make you a fried egg if you ask for them.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 6 nights

    Room looks too small for 2 people, and there is no fridge or bar.

    Staff speaks English! Very easy to reach the hotel by public transport. University (south campus) is only 2 km far and the shortest way is through a very beatuful garden.

    Stayed in April 2017

  • Reviewed: 17 March 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 4 nights

    Small, quiet, cosy hotel with character. Quite large single room for a hotel in the city centre (compared to similar hotels). Efficient and friendly staff, with 24-hour presence at reception desk.

    Stayed in March 2017

  • Reviewed: 28 August 2016

    • Solo traveller
    • Economy Single Room
    • Stayed 4 nights

    Absolutely nothing....

    The Hotel staff here is very courteous and run the property as if everyone owns it. I would place it on record, that all the members of staff thru my stay get a 10/10 for every aspect of their work. The property location and Boutiquness is another 10/10. Looking forward to going back on my each trip to Karlsruhe...

    Stayed in August 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Couple
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything.......Very satisfied customers!

    Location was great, service was outstanding, it has it's own parking lot. Highly recommend it! 👍

    Stayed in July 2016

  • Reviewed: 22 June 2018

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hot, no AC. Bathroom in 5th floor, low roof.

    Location. Clean room. Stuff

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms feel a bit old and the hotel does not have any special facilities. Value for money could be better.

    Hotel is very central. Rooms are clean.

    Stayed in June 2018

  • Reviewed: 21 April 2018

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    No dinner

    Good clean room

    Stayed in April 2018

  • Reviewed: 9 December 2017

    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    2pm checkin and 11 am checkout

    Nice staff. Very welcoming and pleasing to interact

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, helpful & friendly staff

    Stayed in December 2017

  • Reviewed: 28 May 2017

    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 1 night

    The room was a little small.

    Breakfast was good. easy to go everywhere in the city.

    Stayed in May 2017

  • Reviewed: 19 May 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room is a bit warm and noise from street

    Staff is very helpful.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was exceptionally friendly and helpful.

    Stayed in April 2017

  • Reviewed: 22 April 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    Good location & quiet & clean, good room space, good breakfast, good host and colleague.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, clean and close to sights and a central tram station.

    Stayed in April 2017

  • Reviewed: 4 March 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    Wifi was very poor for the last two days. The last day wasn't even working.

    Fair breakfast, comfortable bed, sauna.

    Stayed in March 2017

  • Reviewed: 28 November 2016

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    it is like my second Home

    Stayed in November 2016

  • Reviewed: 8 October 2016

    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    nothing

    Friendly staff, amazing breakfast

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 4 nights

    Everything was great. Next time I also take this hotel.

    Stayed in September 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly & helpful staff very good location

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 May 2016

    • Solo traveller

    The breakfast was extraordinary good in my opinion as I stayed in a 4* hotel some days before , I had a good comparison. The hotel is easy , nothing extraordinary but it doesn't seem oldish, the facilities were in great condition and the location is out standing when you want to stay central.

  • Reviewed: 28 April 2016

    • Business trip
    • Solo traveller

    Nice and helpful staff speaking English, reliable wifi, clean room, no noise from the street or from other rooms, close to the city centre, close to the public transport hub at Europaplatz.

  • Reviewed: 18 February 2016

    • Business trip
    • Solo traveller

    One of receptionist (Philippino I guess) could be more kind to guest with smile.

    Good location - close to bus / tram stop, a lot of restaurants surrounded Suitable room for staying alone

  • Reviewed: 9 October 2015

    • Leisure trip
    • Couple

    The drive-in access was designed for horses, not cars! (But the staff were tremendous in securing safe maneuvering for visitors.)

    1. Staff were just so very good, jolly and helpful. And typically, told us of a fine son-et-lumiere show that night nearby. 2. Location, location, location - fine beerhouse/restaurant just around the corner; the castle-museum-park was a very short walk away.

  • Reviewed: 24 September 2015

    • Leisure trip
    • Couple

    Location suited our needs as we were meeting friends and was close to the centre of Karlsruhe and secure parking for motorcycle. Staff were helpful, polite and friendly.

  • Reviewed: 5 September 2015

    • Business trip
    • Solo traveller

    WiFi in room was spotty. Management acted promptly to get it fixed.

    Wonderful modestly sized place in a great neighborhood with courteous & competent staff. Fabulous breakfast.

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    No air conditioning as it was very hot, but because we slept at the backside of the hotel, we could keep the windows open.

    We stayed here for the second time. Our room was spacious, comfortable and efficiently organized; cleaned daily and fast wifi connection. Central location: public transport around the corner to nearly all corners of Karlsruhe and surroundings. Good breakfast that is added to the last. Friendly helpful staff.

  • Reviewed: 26 July 2015

    • Business trip
    • Group

    No aircondition was the biggest problem. Impossible to sleep when it is 35 c outside. Small rooms.

    Good location, friendly staff. Ok breakfast, but not great.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    I liked everything.

    Great location and friendly, welcoming staff. A few minutes walk to various good restaurants and local breweries. Our room was very nice and we slept well on the comfortable bed. Choice at breakfast was varied and plentiful. Certainly a hotel which we would return to.

  • Reviewed: 17 May 2015

    • Leisure trip
    • Solo traveller

    The elevator only goes to the 4th floor, if you, like me, get a room on the 5th floor you have to carry your bag up two flights of stairs.

    Very friendly, helpful staff, good location right in the city center but still quiet in the room. I was offered a free early check-in which was greatly appreciated. The room was small but very comfortable and clean.

  • Reviewed: 2 March 2015

    • Business trip
    • Solo traveller

    The price is a little bit too high regarding the room. The arrangement is some kind of strange. The toillet and the shower room are separated in two very small space. And inside the room is a wash basin.

    The room looks like newly renoviert. The things are quite new.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Couple

    We had a hard time finding a parking space

    Rooms, bathrooms, breakfast

  • Reviewed: 3 April 2016

    • Group

    simple, quiet, comfortable

  • Reviewed: 6 March 2016

    • Business trip
    • Solo traveller

    It would be better if there was an electric kettle.

    Quiet place in the city Centre. Tasty breakfast, clean room, friendly staff.

  • Reviewed: 14 January 2016

    • Business trip
    • Solo traveller

    the owner the position the atmosphere in Apartman best luxus I ever have on holiday or businesstrip

  • Reviewed: 11 January 2016

    • Leisure trip
    • Couple

    Friendly staff, quiet room at back, car parking (for small cars!), great location just outside pedestrian zone.

  • Reviewed: 15 December 2015

    • Business trip
    • Solo traveller

    breakfast could have been included in the price.

    Everything was perfect. very friendly staff.

  • Reviewed: 25 October 2015

    • Business trip
    • Solo traveller

    The single room was very small, but big enough to be comfortable.

    Very friendly staff. Comfortable room and great breakfast.

  • Reviewed: 11 October 2015

    • Business trip
    • Solo traveller

    Very quiet both outside and inside hotel. Very clean, good approach to the castle.

  • Reviewed: 25 September 2015

    • Leisure trip
    • Group

    Very tiny lift!

  • Reviewed: 22 September 2015

    • Business trip
    • Solo traveller

    Location to trams etc

  • Reviewed: 1 September 2015

    • Business trip
    • Family with older children

    Clean hotel. Excellent service. Really great breakfast.

  • Reviewed: 4 July 2015

    • Leisure trip
    • Group

    narrow driveway to the parking places

    attention of the staff, rich breakfast

  • Reviewed: 2 July 2015

    • Business trip
    • Solo traveller

    small parking entrance

    great location in city center awesome breakfast

  • Reviewed: 23 June 2015

    • Couple

    Suggestion to include in the room: Disposable slippers for hotel and shower cap

    Perfect location. It was very clean and comfortable

  • Reviewed: 22 June 2015

    • Leisure trip
    • Couple

    Location, staff, breakfast, wifi

  • Reviewed: 4 June 2015

    • Business trip
    • Solo traveller

    wifi barely functioning

    location

  • Reviewed: 31 May 2015

    • Leisure trip
    • Solo traveller

    Nothing to mention.

    Location, breakfast&the bed.

  • Reviewed: 22 March 2015

    • Business trip
    • Solo traveller

    sauna

  • Reviewed: 1 March 2015

    • Business trip
    • Solo traveller

    dirty carpet in the room

    convenient location, comfortable stay, very good breakfast

  • Reviewed: 3 January 2015

    • Leisure trip
    • Couple

    We know nothing of the hotfl beforehand. We were so pleased with everything. And will return next time we are in the city.

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 60

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