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Reviews of Hotel Bernstein This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hochuferpromenade 8, 18586 Ostseebad Sellin, Germany

#3 of 17 hotels in Ostseebad Sellin

Guests' Choice

Review score

Based on 1304 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 - 23

  • Reviewed: 23 August 2018

    9.6
    Fantastic location right at the cliff in Sellin with great...
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic location right at the cliff in Sellin with great view on the Baltic Sea! Nice breakfast and option to dine outside enjoying the view. Lots of parking space. It was a great stay and next time we visit Rügen we will definitely go to Bernstein again!

    Stayed in August 2018

  • Reviewed: 2 July 2018

    10
    Will stay here again!
    • Leisure trip
    • Couple
    • Double Room with Balcony and Side View of the Sea
    • Stayed 5 nights

    Breakfast Buffet was fantastic! Whether you like a big breakfast or just continental style, there is something for everyone! They even had a small buffet designed for a child's taste. Variety of juices, also fresh squeezed OJ, smoothies, water, teas coffee and on Sundays champagne! Beautiful terrace to enjoy your meal and the Baltic Sea!

    Stayed in July 2018

  • Reviewed: 25 June 2018

    10
    This hotel really cares for his customers and this you can...
    • Leisure trip
    • Couple
    • Double Room with Balcony and Side View of the Sea
    • Stayed 1 night
    • Submitted via mobile

    This hotel really cares for his customers and this you can feel in all things they do. They are making the difference with real Care and that's the only way to get a successful business. Thx for the " jam of the house' it was great to taste at home ;-)

    Stayed in May 2018

  • Reviewed: 12 April 2018

    9.6
    Extremely good service!
    • Leisure trip
    • Couple
    • Double Room with Balcony and Direct View of the Sea 1st, 2nd or 3rd floor
    • Stayed 1 night
    • Submitted via mobile

    Extremely good service! champagne upon arrival,staff walk you to the room and explain everything. Walk to the pier in just a few minutes and direct view of the Baltic ocean from the room.

    Stayed in April 2018

  • Reviewed: 27 February 2018

    8.8
    This hotel is a great option for a few relaxing days
    • Leisure trip
    • Couple
    • Double Room with Balcony and Side View of the Sea
    • Stayed 4 nights

    There is only 1 elevator that is very slow, plus there is no button to "inform its system" if you want to go up or down. The advertised queen bed is, in reality, 2 single beds put together, so it can be uncomfortable now and then. The hotel restaurant is a bit pricey for what it offers and they don't have an English menu (although it's a very touristic area). There is no safe box in the room and the shower area is a bit dark.

    The hotel is in a good location, near to the main interest points in Sellin. It's very clean (the cleaning and laundry staff is excellent) and the pool/saunas areas are nice and cozy. The breakfast is really rich and served until 11am, which is great. The complimentary snacks and drinks are very welcoming. All the staff members are very attentive and polite.

    Stayed in February 2018

  • Reviewed: 30 October 2017

    10
    Quite and inspiring place with great staff and state of art facilities.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Side View of the Sea
    • Stayed 1 night
    • Submitted via mobile

    Missed a automatic machine to buy water at night.

    Proseco as a welcome gift. Staff more than collaborative and helpful. Excellent view and facilities. We will be back and I will refferral this hotel to friends.

    Stayed in October 2017

  • Reviewed: 30 August 2017

    7.1
    Breakfast was quite good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Side View of the Sea
    • Stayed 3 nights

    Internet connection in our room was NOT good. Also, this hotel has the totally ridiculous policy that it switches off the internet from 12 midnight till 6 am. As if the guests are not able to decide themselves what is good for them.

    Breakfast was quite good

    Stayed in August 2017

  • Reviewed: 25 May 2017

    7.9
    Great Place To Stay On Baltic Sea
    • Leisure trip
    • Couple
    • Double Room with Balcony and Direct View of the Sea 1st, 2nd or 3rd floor
    • Stayed 1 night

    Nothing

    Nice dining room for dinner and the buffet breakfast is outstanding. Great location and Baltic Sea view.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    10
    First time visitor, but not the last time.
    • Leisure trip
    • Couple
    • Suite with Balcony and Direct View of the Sea 1st floor
    • Stayed 2 nights

    First time visitor, but not the last time. We enjoy every moment

    Stayed in April 2017

  • Reviewed: 25 October 2016

    9.6
    Feel good with the Baltic Sea view and terrific food.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Direct View of the Sea Ground floor
    • Stayed 3 nights
    • Submitted via mobile

    Lovely view of the Baltic, good food and close to Sellin. Great little lounge with comfy fireplace and great pool.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    10
    Relaxing location
    • Leisure trip
    • Couple
    • Double Room with Balcony and Side View of the Sea
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect. Food was very good and location.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    9.2
    good and rich breakfast, nice staff, nice locality close to...
    • Leisure trip
    • Couple

    WiFi is almost unsuable on the room, weak signal, dropping internet connectivity (probably due to bad WiFi signal)

    good and rich breakfast, nice staff, nice locality close to Sellin centrum and great view on see, quiet, clean and nice rooms, good car parking capability,

  • Reviewed: 10 November 2015

    9.6
    I have never ever had such a good service in Germany!
    • Leisure trip
    • Family with young children

    I have never ever had such a good service in Germany! Super! Welcome drink, fantastic breakfast, kinder room! At first time I thought it was a bit expensive, but it is worth it!

  • Reviewed: 9 September 2015

    6.7
    Most of the staff was wonderful!
    • Leisure trip
    • Family with young children

    The wifi didn't work at all in our room. We were at the end of the 3rd floor, and we had to sit down the hall by the elevator for it to work...and even then it wouldn't connect all the time. Each time a device would disconnect, the code had to be reentered. I'd much rather pay for WIFI and have it work, and stay connected. No fans or coffee in the rooms. We didn't eat at the hotel for dinner, because the menu seemed limited. There was confusion about our booking upon check in, and so we were charged for our children double what we expected. Apparently the "pull out sofa" doesn't constitute an existing bed. Had I know that, I wouldn't have booked the room.

    Most of the staff was wonderful! The location was good. The breakfast was delicious, and on Sunday even had Champagne. There is even a kids area in the breakfast, with fun dishes, and foods just for the kids. Everything seemed very clean. The indoor pool was nice. Robes are given in the rooms, even little ones for the kids.

  • Reviewed: 8 August 2015

    8.8
    great location
    • Leisure trip
    • Couple

    poor wi-fi connection. difficult to find how to reach the hotel. pool indoor, quite hot and humid as no possibility to open the large windows. bread at breakfast is not so tasty.

    great location comfortable suite with coffee machine

  • Reviewed: 27 July 2015

    10
    WOW hotel, which offers not only a sea view with one of the...
    • Leisure trip
    • Group

    WOW hotel, which offers not only a sea view with one of the best location in Sellin but also super friendly staff, amazing typical German breakfast and also comfortable stay!

  • Reviewed: 16 July 2015

    10
    This is a fantastic hotel.
    • Leisure trip
    • Couple

    This is a fantastic hotel. Lovely, clean, friendly English speaking staff. Ideal location. Perfect car parking. Best breakfast ever! Near to pier and local amenities.

  • Reviewed: 19 May 2015

    8.8
    Location and staff were great.
    • Leisure trip
    • Couple

    Wifi and mobile reception were bad, which has pros and cons. Room quality was good but could use an update. Guests were more families and elderly people which is fine but as a younger couple you stand out.

    Location and staff were great. Very good breakfast and overall service.

  • Reviewed: 13 May 2015

    9.2
    The hotel is perfectly managed, lots of little attentions...
    • Leisure trip
    • Couple

    Wifi is extremely annoying, you always have to log in, you move from your room to the lobby, have to login again...

    The hotel is perfectly managed, lots of little attentions towards the guests like the complementary water in the room. The restaurant is really good and although the prices are slightly higher than the average in Sellin they are perfectly justified by the food quality and the service. Perfect location for relaxation, wonderful view of the sea, quiet, just a 5 min walk from the main street. Plenty of free parking.

  • Reviewed: 22 April 2015

    10
    everything
    • Leisure trip
    • Couple

    dinner / evening menu all in German and struggled to order . also everything in the hotel instructions in german . hotel need to get to work on english information as i am sure the more english visitors will be coming on our recommendation.

    everything

  • Reviewed: 23 August 2015

    8.8
    Location was fantastic, the staff were extremely friendly...
    • Leisure trip
    • Family with older children

    Location was fantastic, the staff were extremely friendly and the breakfast was superb

  • Reviewed: 17 July 2015

    10
    Location in Sellin amazing, staff super friendly and helpful...
    • Leisure trip
    • Couple

    Location in Sellin amazing, staff super friendly and helpful, breakfast amazing

  • Reviewed: 10 March 2015

    10
    Staff
    • Leisure trip
    • Couple

    Staff Excellent breakfast and dinner

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 23

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