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Reviews of Best Western Hotel Alzey This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Karl-Heinz-Kipp-Straße 13, 55232 Alzey, Germany

#5 of 6 hotels in Alzey

Guests' Choice

Review score

Based on 311 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.7

  • Location

    7.2

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 - 24

  • Reviewed: 13 August 2018

    6.3
    Rooms are hot in summer
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Rooms are too hot in summer. There is no air conditioning or fan provided. Hotel is undergoing renovations, would have been a good opportunity to install air conditioning. Overpriced breakfast. No mini fridge.

    Efficient check in. Free outdoor parking space. Elevator available. Comfortable big bed. Very good shower. Good and quiet location.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    6.7
    Beach themed hotel with summer temperature in the room...
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    No air conditioning, rooms are hot in summer. No mini fridge. Overpriced breakfast. McD and BK within a 5 minute walk for a decently priced breakfast.

    In the single room, the bed size is a descent size larger than a twin and slightly smaller than a queen sized bed. Good shower. Plenty free parking space. Shopping area, McD and BK closeby. Good wifi. Fast check in, within a minute I was on my way to the room.

    Stayed in July 2018

  • Reviewed: 18 July 2018

    8.3
    Fresh and good theme hotel
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    The parking was full but I could park next to it on the big parking of the shopping area.

    Nice themed hotel next to a shopping area. Interior of the hotel looks and feels fresh. Staff was nice. Room was good with a huge tv. Bed and bathroom in same theme. Bed was comfortable. Wifi was good. Shower was good and it was quiet at night. All good for a good price.

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.9
    Great value for money.
    • Business trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 1 night

    Hard to find, located hidden in a large commercial/industrial area. Poor signage, we had to drive around the area for >10 minutes before we found the hotel by accident. Recent refurbishment cannot hide the age of the hotel.

    Great value for money. Hotel refurbished in a 'beach hotel' theme. Spacious room. Excellent breakfast.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    5.4
    do not use if in wheelchair - wont go again - try Mercure in Koblenz!!
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    Been here before. Failed by the hotel and booking.com not advising re-furb had taken place and nautical themed place had beds so high that even I could not reach the floor with my feet - shower chair too high from floor level to transfer from wheelchair therefore poor for wheelchairs. Dimly lit corridors did not add to ambience -themed bar/restaurant gave no thought to disabled people.

    Food good - but no English menu like last visit and no change of meal items between visits 20/21 June & 2/3 July

    Stayed in June 2018

  • Reviewed: 20 June 2018

    4.2
    Appalling and an absolute disgrace for a Best Western Hotel.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    1. The whole décor has been changed to a North Sea nautical theme - it does not work. 2. The restaurant was shut on a Sunday evening, you could not even get a coffee or a drink as the bar was closed as well. 3. The beds were atrocious, you could not get near your bedside table as the beds were meant to look like North Sea beach chairs. 4. Particularly upset this cost £25 more than our return trip which happened to be on a Monday when there was a bar and a restaurant.

    There was simply nothing to like about this hotel now, which is a great pity as we have stayed here for the last 4 years. The changes are appalling.

    Stayed in June 2018

  • Reviewed: 18 January 2018

    7.5
    Could have been excellent except for few things.
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Heater in room Was not working, only the bathroom heater was working so the bathroom door was needed to be kept open.... The window sealing was not good, i could hear the vehicle movement sound all Night.

    Stayed in January 2018

  • Reviewed: 30 October 2017

    5.0
    I wanted a good night's sleep and that is not the focus of this hotel
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Kitsch themed at the expense of basic comfort: no heating in my room on a cool night, hard bed, thin duvet, pillows which aren't, sensor controlled tap in the bathroom (try cleaning your teeth!)

    Convenient location, easy parking, breakfast available from 06 30 even on Sunday

    Stayed in October 2017

  • Reviewed: 5 September 2017

    9.2
    Perfectly adequate in the circumstances.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    Not a lot!!

    Although this hotel is going through major renovations at present, we still had a great stay. The rooms will be spectacular when finished. The staff as always were first class.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    4.2
    Dinner menu was good and good value.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    Not air conditioned. Tourist bus arrived after 10 pm. Lots of people going to their rooms between 10pm and midnight were talking in halls. They disturbed our sleep. Bed linens were not very good. Had a mattress pad that only covered half or less of mattress. Hotel under renovations.

    Dinner menu was good and good value.

    Stayed in July 2017

  • Reviewed: 8 July 2018

    7.1
    do not use if in wheelchair - wont go again - try Mercure in Koblenz!!
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    As per previous visit.

    AS per previous visit

    Stayed in July 2018

  • Reviewed: 25 June 2018

    7.5
    Good location for an overnight stay.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    the sink is small and the tap has no hot water (in winter not comfortable); no closet space

    location nearby A61

    Stayed in June 2018

  • Reviewed: 8 June 2018

    9.6
    Recommended
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel to make you feel like you are on beach

    Stayed in June 2018

  • Reviewed: 1 April 2018

    10
    Very pleasant
    • Business trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room and bed,

    Stayed in March 2018

  • Reviewed: 5 February 2018

    7.5
    Nice and clean.
    • Business trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    NIL - all was good.

    Nice and clean.

    Stayed in February 2018

  • Reviewed: 13 May 2017

    8.3
    Good option to rest near highway
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi access only for one device :-\

    Super fast check-in, indeed 24/7 front desk, good breakfast.

    Stayed in April 2017

  • Reviewed: 27 March 2017

    7.5
    Functioneel
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Space in the diner room

    Breakfast

    Stayed in March 2017

  • Reviewed: 28 October 2016

    7.9
    Nice place far from city..
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights

    nothing..

    Breakfast

    Stayed in October 2016

  • Reviewed: 4 October 2016

    10
    Excellent overnight stop
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    nothing

    Excellent shower & breakfast

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 April 2016

    8.3
    The room was very clean and warm on arrival.
    • Business trip
    • Solo traveller

    Could do with tea and coffee making facilities in the room.

    The room was very clean and warm on arrival. Staff were very helpful and the breakfast was first class.

  • Reviewed: 20 March 2016

    8.8
    a few metres from hotel i a big gym and bowling
    • Business trip
    • Solo traveller

    socket too far from bed. No fridge.

    a few metres from hotel i a big gym and bowling

  • Reviewed: 29 December 2015

    10
    Reception, Restaurant, Food, Rooms, Parking, Location (close...
    • Leisure trip
    • Couple

    Reception, Restaurant, Food, Rooms, Parking, Location (close to highway)

  • Reviewed: 30 June 2015

    10
    Comfort and good food two kms from autobahn!
    • Leisure trip
    • Couple

    Comfort and good food two kms from autobahn!!

  • Reviewed: 12 March 2015

    7.9
    Large room and bathroom, good wireless connection, large...
    • Business trip
    • Solo traveller

    Why so little beds ??

    Large room and bathroom, good wireless connection, large breakfast buffet, friendly bar... for a very affordable price

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 24

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