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Reviews of Best Western Hotel Am Straßberger Tor This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Straßberger Str. 37-41, 08527 Plauen, Germany

#1 of 20 hotels in Plauen

Guests' Choice

Review score

Based on 620 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.8

  • Location

    9

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 1 - 19

  • Reviewed: 6 May 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking additionally paid (not informed prior to parking), coffee could be a bit better (served in a pot, not from a coffee or espresso machine) for breakfast (stands out as a weak point of an overall excellent breakfast experience)

    Very good comfortable beds, very good breakfast

    Stayed in May 2018

  • Reviewed: 10 January 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Not very children-friendly place. Families with small children like us, I would sit somewhere where kids would not disturb anyone else. Our boys unfortunately didn't behave very well during breakfast so it was disturbing to others and embarrassing to us; to the point that lady at the restaurant asked us to leave (due to complaints from other guests). That wasn't her fault and we don't blame her as she was very polite in her request and explained the reasons properly. We would simply ask hotel manager to think about it a bit deeper so families don't have to feel embarrassed and can finish their breakfast in peace as well.

    Spacious room - enough place to put in an extra travel cot (2 cots would work too). Large comfy beds, nice and reasonably-sized bathroom. We like the lights fitted into the night tables. Good choice of TV channels. Good sound insulation. Bathrobes. Very clean. Nice staff. Very good and generous breakfast.

    Stayed in January 2018

  • Reviewed: 6 June 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    On the 4fh floor no air.

    Breakfasts very good. Hotel clean.

    Stayed in June 2018

  • Reviewed: 26 April 2018

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    One of the best "value for money" hotel I've ever been

    Stayed in April 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Very good location close to highway , easy access to garage, good breakfast, clean rooms

    Stayed in February 2018

  • Reviewed: 15 November 2017

    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Really excellent breakfast. Very friendly staff. Nice room.

    Stayed in November 2017

  • Reviewed: 11 July 2017

    • Business trip
    • Solo traveller
    • Comfort Plus Single Room
    • Stayed 1 night

    Simply - perfect !

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    The restaurant is a bit expensive

    Very confortable, clean, good wifi and the restaurant is good!

    Stayed in July 2017

  • Reviewed: 9 May 2017

    • Business trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit too expensive

    Good location, great staff

    Stayed in May 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights

    N/A

    Very friendly staff and a very nice breakfast.

    Stayed in April 2017

  • Reviewed: 26 February 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Low height of parking 190 cm too low for SUV with roof bag.

    24 hours reception, breakfast

    Stayed in February 2017

  • Reviewed: 15 January 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    restaurant

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 November 2015

    • Business trip
    • Solo traveller

    Stayed in a room on the 1st floor above the restaurant / kitchens, too noisy all night. Ended up with a sleepless night. Must ask for quiet rooms on higher floors next time.

    Friendly staff and nice food in the restaurant including breakfast.

  • Reviewed: 16 September 2015

    • Business trip
    • Solo traveller

    There's no sound insulation and I heard everything in the street just below my windows. The Wifi is just awful and it is then really hard to work with it.

    The breakfast and the personel who is really kind even with people who arrive quite late (aroun midnight)

  • Reviewed: 18 August 2015

    • Leisure trip
    • Solo traveller

    As I was there during the Aug 2015 heatwave, I missed air condition..

    the restaurant. Not very many tables for dinner, but excellent creative cooking!!

  • Reviewed: 4 April 2016

    • Business trip
    • Solo traveller

    Parking should be in price incl.

    Everything was ok, good breakfast, nice room, good localisation, big parking (not free).

  • Reviewed: 28 January 2016

    • Business trip
    • Solo traveller

    WIFI signal was very poor in my room

  • Reviewed: 4 October 2015

    • Business trip
    • Solo traveller

    WiFi is slow

    Good Hotel at good location with free parking.

  • Reviewed: 8 August 2015

    • Business trip
    • Couple

    friendly helpful staff, nice clean hotel .Handy to walk to town

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 19

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