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Reviews of Best Western Hotel Ambassador This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Friedrich-Ebert-Allee 1, 34225 Baunatal, Germany

#3 of 6 hotels in Baunatal

Guests' Choice

Review score

Based on 469 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.5

100% verified reviews

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Showing 1 - 42

  • Reviewed: 2 September 2017

    10
    Lovely easy stay with a style.
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    there was no conditioning, so if it is hot it might get too hot? we were fine though.

    design, style, size of the beds, fact that older children are alowed to stay togeather - it is a problem with 12 year olds plus, so we are allways happy to find hotel with facilities for the 4 persons family in a family room, and price for a family room. Very comfortable beds, tea coffe downstairs all the time. Good prices in the mini bar. Perfect shower room. Parking underneath hotel. 24h reception. We had no time for breakfast in the morning, but could grab coffee and hot chocholate, apple for no extra charge. Staff very friendly and helpfull.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    10
    Nice staffs and family room is price worth.
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    non

    Staffs are really nice, friendly and helpful The hotel is few steps away from Hercules E-center . It is easy to reach the supermarket and several great restaurant .

    Stayed in August 2017

  • Reviewed: 10 August 2017

    7.5
    Disappointed for Dissabled!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    That I couldn't get parking spots! Plus we have a disabled person and it was difficult, they don't have one wheelchair space! That's a no no in the USA and other countries!! Considering they are wheelchair accessible property!

    Pillows are too soft!

    Stayed in August 2017

  • Reviewed: 7 July 2017

    8.8
    Very nice people. They went out of their way for us.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The town festival was the night we were there. There was a heavy metal band outside our window. Not the hotels fault, but loud.

    My daughter left her laptop and the staff was SO nice about boxing it up and sending it to us.

    Stayed in July 2017

  • Reviewed: 8 April 2017

    7.1
    Conveniently placed hotel for Baunatal Centrum
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Staff knowledge of transportation in the area was somewhat limited. I was given wrong information on which tram stop I should alight for the hotel prior to my stay. On departure again there was initial confusion on public transport options back to Baunatal- Gunterhausen train station and I had to take a taxi.

    The comfort of a spacious double suite. Welcoming drink on arrival. The location for the Stadthalle just around the corner from the hotel. I was going to a concert.

    Stayed in April 2017

  • Reviewed: 22 August 2018

    7.1
    extra payment for beverages in the fridge
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    extra payment for beverages in the fridge

    Stayed in August 2018

  • Reviewed: 14 August 2018

    7.9
    A decent transit hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    No air conditioning

    Spacious and clean room, friendly staff

    Stayed in August 2018

  • Reviewed: 13 August 2018

    8.8
    Like the service and the mini spa
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Like the service and the mini spa

    Stayed in August 2018

  • Reviewed: 25 July 2018

    10
    Nice rooms.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms. Clean. 👍

    Stayed in July 2018

  • Reviewed: 5 July 2018

    10
    Room was big and clean.
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    Room was big and clean. The food from the restaurant was great! This is a great hotel for the price. I would stay again 100%.

    Stayed in June 2018

  • Reviewed: 29 June 2018

    6.3
    Great breakfast
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Boring surroundings

    Great breakfast

    Stayed in June 2018

  • Reviewed: 26 April 2018

    8.3
    A very good stop over place to stay. Best Western never fail to be totally reliable.
    • Leisure trip
    • Group
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rather hard pillows

    It’s a Best Western. Always good value and always reliable.

    Stayed in April 2018

  • Reviewed: 19 February 2018

    7.9
    To be recommended for a short stop over when on your way home from holiday. Nice and efficient.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The bed and linen was really comfy and the breakfast was outstanding.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    10
    Good hotel.
    • Business trip
    • Group
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Good hotel.

    Stayed in February 2018

  • Reviewed: 3 November 2017

    4.2
    won't go there anymore
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    not polite other booked through group and got 40% off

    service for breakfast was perfekt. value for money , fair

    Stayed in October 2017

  • Reviewed: 20 October 2017

    9.6
    Free Coffee and tea at the rooms.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    Free Coffee and tea at the rooms. Breakfast was very good.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    10
    Excellent stay, Room services 1st class, Slept through the night is unusual for me with my Disabilit
    • With a pet
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very welcoming, comfortable Disabled Friendly which is key for me.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    8.3
    hotel was comfortable for one night stay near Kassel for documenta
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Little outdated

    Antistress beer upon arrival Great breakfastbuffet Comfortable beds Clean Large room

    Stayed in September 2017

  • Reviewed: 24 August 2017

    10
    Was best hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Was best hotel

    Stayed in August 2017

  • Reviewed: 15 August 2017

    10
    Very friendly staff, very comfortable, clean room, clean...
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, very comfortable, clean room, clean bathroom, everything great!Good for families! Thank you!

    Stayed in August 2017

  • Reviewed: 15 August 2017

    8.8
    Free Wifi and free parking
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stars up to the elevator from the reception and the ramp was not limited mobility friendly.

    Free Wifi and free parking

    Stayed in August 2017

  • Reviewed: 3 August 2017

    9.6
    Large room, clean and comfortable
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Large room, clean and comfortable

    Stayed in July 2017

  • Reviewed: 30 July 2017

    5.4
    Good for transit through Europe, easy access from highway...
    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good for transit through Europe, easy access from highway and good parking.

    Stayed in July 2017

  • Reviewed: 22 July 2017

    7.5
    Great breakfast but no Airconditoning very hot
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    No Airconditoning super hot room, unable to sleep. Very noisy outside room until 3.30 AM

    Beautiful hotel, best breakfast.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    9.6
    Very pleasant.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very pleasant. Easy to reach Kassel. Very clean.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    8.8
    Good for short stays
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive parking 20 eur per night

    Good clean big room comfortable bed Close to metro and center in 15 mins Safe parking

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.2
    Friendly staff, nice big room for our family and a value for...
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    Friendly staff, nice big room for our family and a value for money restaurant

    Stayed in July 2017

  • Reviewed: 7 October 2016

    8.3
    Good 3* hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The lock of the room entrance should be repaired, not very safe

    Clean Large room Breakfast good Reception and staff friendly Value for money

    Stayed in October 2016

  • Reviewed: 6 October 2016

    9.2
    -my room was clean, calm and tidy
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    -my room was clean, calm and tidy -good breakfast buffet with a large variety of food

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 March 2016

    6.3
    The hotel is very well situated near the high way, direction...
    • Leisure trip
    • Family with young children

    The bed for adults in the family room was too small (family room with 2 small double beds and 1 extra bed). Uninviting restaurant.

    The hotel is very well situated near the high way, direction Austria

  • Reviewed: 16 January 2016

    8.3
    Very nice and helpful staff - in the reception and in the...
    • Leisure trip
    • Family with young children

    We chose this hotel to get their spacious connected family room for very good price. Unfortunately, upon our arrival - maybe it was the fault of BOOKING.COM, maybe of the hotel- only a double room was prepared, no family room was ready and we had to wait at very late hour with little kids until a solution is found. The hotel staff was very helpful - thank you - but something in the booking system went wrong

    Very nice and helpful staff - in the reception and in the bar.

  • Reviewed: 14 September 2015

    8.3
    The staff were very helpful and friendly and the meal in the...
    • Leisure trip
    • Couple

    The staff were very helpful and friendly and the meal in the bar in the evening was good. The location near the motorway was ideal as we were travelling through Germany to reach the ferry at Hook of Holland.

  • Reviewed: 9 August 2015

    7.1
    Big family room, restaurant fair price / quality food.
    • Leisure trip
    • Family with older children

    It was hot summer outside, and the room was without a/c. The view from rom was to the backside of the hotel, to the backyard to a pub. Only cold water in shower. Reception staff had knowledge about it, and gave us 50% discount on the breakfast. Not so personal staff in reception.

    Big family room, restaurant fair price / quality food. Breakfast ok Staff in restaurant was ok

  • Reviewed: 22 July 2015

    9.6
    Big spacious room with room for the whole family.
    • Leisure trip
    • Family with young children

    Big spacious room with room for the whole family. Quiet. Extra bed for the baby, free of charge. Friendly staff. Coffee, tea and refreshments in the lobby. Recommended!

  • Reviewed: 15 July 2015

    7.9
    Arriving late at night and being received by a friendly...
    • Leisure trip
    • Family with young children

    Leaving the hotel in the morning we met a lady behind the desk who was bossy, lightly annoyed and pointing out to everyone that the rooms should be vacant at 11:00 (which it was, but we first went to have breakfast and I was at the desk at 11:10). I was not the only one to whom she spoke seemingly annoyed. At other hotels I have a more friendly and relaxed experience in this matter.

    Arriving late at night and being received by a friendly genteman behind the desk to help us to check in.

  • Reviewed: 12 January 2016

    8.8
    Nice clean room, good breakfast
    • Leisure trip
    • Family with older children

    Nice clean room, good breakfast

  • Reviewed: 11 November 2015

    10
    Easy to find, clean and good breakfast.
    • Leisure trip
    • Family with young children

    Easy to find, clean and good breakfast.

  • Reviewed: 13 September 2015

    8.8
    Room is spacious
    • Business trip
    • Solo traveller

    Room is spacious

  • Reviewed: 29 August 2015

    9.2
    the location, the calm and quiet neighbourhood, the...
    • Leisure trip
    • Family with older children

    the location, the calm and quiet neighbourhood, the cleanliness and the friendly staff

  • Reviewed: 25 August 2015

    10
    I am very pleased with my wife, great service very nice...
    • Couple

    I am very pleased with my wife, great service very nice atmosphere and very good breakfast. And most improved is the bed very comfortable.

  • Reviewed: 28 July 2015

    10
    excellent hotel, close to expressway with great breakfast...
    • Leisure trip
    • Family with young children

    none

    excellent hotel, close to expressway with great breakfast and restaurant in quiet, nice area. very friendly and easy check in and out.

  • Reviewed: 29 March 2015

    8.8
    A good value for money option with breakfast included.
    • Leisure trip
    • Couple

    A good value for money option with breakfast included.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 42

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