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Reviews of B&B Hotel Hannover-Garbsen

Burgstr. 125, 30826 Garbsen, Germany

#11 of 13 hotels in Garbsen

Guests' Choice

Review score

Based on 427 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    6.6

  • Location

    7.1

  • Facilities

    6.7

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    6.1

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Showing 1 - 75

  • Reviewed: 3 September 2018

    10
    Really nice place to stay to relax on journey .
    • With a pet
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    It would be nice to have some more English channels in tv :)

    Really nice place to stay to relax on journey . Nice , big, clean room. Very quiet place as well. Great restaurant with lots of diffrent food. Loved vegan butter :)

    Stayed in September 2018

  • Reviewed: 9 August 2018

    4.0
    A hotel not to go back to - poor
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet dirty in room, having been told there was a restaurant open until midnight - it was a self service with nothing left. No bar although a fridge to buy wine and beer. What there was was expensive. Not one to go back to even as a stopover.

    The positive was that it was moments from the motorway and location wise was fine for a stopover.

    Stayed in August 2018

  • Reviewed: 25 June 2018

    7.1
    Mediocre, sorry. Helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor location but convenient on motorway with parking. Poor food options. Room prepped for 1 guest needed to ask for extra towels and pillows but staff pleasant

    good clean room and shower in newish extension. Comfortable but unfortunately spring broke in mattress

    Stayed in June 2018

  • Reviewed: 21 June 2018

    9.2
    Well placed and better than standard motorway accommodation.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked the reception guy, very helpful indeed. Good comfort in room, having a proper chair would be the only improvement as I have a habit of hanging my jacket on chairbacks, and the seats in the rooms are like small leather stools. Good bathroom, decor quite interesting. I imagine those little men on the tiles dado were getting a bit inebriated after the Mexico game...

    Stayed in June 2018

  • Reviewed: 16 April 2018

    7.1
    We have stayed here many times before, now its part of a large chain, some things are not good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Free wi-fi was very difficult to connect to, gave up! Room too hot, the conditioning did not work properly, had to open the window, let in motorway noise, had to close it eventually. Hot water had broken down in the morning good job we had showered the evening before. Breakfast buffet, scrambled eggs and bacon in the hot plates was stone cold, so ordered fresh fried and new grilled.

    The welcome was very efficient and friendly. Room was clean. The evening meal was fine for a motorway motel. The service was good the meal was hot and served very quickly. Good value at £10 to £12 per person. Breakfast was good value and varied.

    Stayed in April 2018

  • Reviewed: 1 April 2018

    9.2
    Overnight stop to break long drive
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arriving in the evening, there wasn’t a great deal available in the way of food and there isn’t really anything else close by so be prepared.

    For budget motel style accommodation, the facilities were really good. Lovely bathroom and very comfortable bed. Given how close to the autobahn you are, it was surprisingly quiet.

    Stayed in March 2018

  • Reviewed: 2 January 2018

    4.6
    Will never stay in B&B
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Some of the bed covers were not changed from previous guests and stained / smelled urine (bed for kids) Although replaced by staff when requested, it has left very bad impression

    Location

    Stayed in December 2017

  • Reviewed: 10 December 2017

    7.9
    Good place for an overnight stop
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Strong smell of smoke on the lower floor.

    The location. Rooms on our floor seemed refurbished with no cigarette smell as mentioned in previous reviews. The staff

    Stayed in December 2017

  • Reviewed: 1 September 2017

    6.3
    nice but could be more clean
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night

    dirty and smelly bathroom; carpet and window also need a clean - you could see it straight away that the cleaner did not put much work in there; disappointed especially when you travel with small children

    the staff at the restuarant/reception are quite friendly which is always nice to have

    Stayed in August 2017

  • Reviewed: 23 August 2017

    8.3
    Comfortable, clean and quiet room. Would recommend. Good location for motorway stop.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    There was a slight odour from cigarettes, which was a little off-putting particularly as we stayed with young children.

    Very clean, comfortable and quiet room. Good for family.

    Stayed in August 2017

  • Reviewed: 11 June 2017

    7.1
    Good hotel along E30 near Hannover
    • Leisure trip
    • Group
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night

    Pillow is very soft and low, but that is common in Germany.

    Nice location if you are travelling by car on the E30. Because the hotel is on a parking along the highway it has everything you need, food, drinks, ATM, gasstation, etc. Beds are ok, WiFi is very good, airco works perfect. Bathroom was good.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    10
    The best B&B in Germany
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was perfect 👌

    I liked everything. We visited this hotel third time but first time we booked through the website. Welcoming and very helpful staff ( We have child with brain tumour) I could count on them with everything including meals.

    Stayed in June 2017

  • Reviewed: 15 May 2017

    9.6
    Nice one!
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night

    a bit strange to check in via restaurant [side entrance] during night hours different entry system --- providing pin coding is not my favorite - much more nicer are touch cards

    nice and clean, good location for someone traveling through this busy motorway. easy access.

    Stayed in April 2017

  • Reviewed: 24 March 2017

    4.6
    Not good value for money.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Room smelled like cigarette smoke Room in the basement Strange noise from the plumbing Room carpet worn and stained

    Close to the airport Clean bathroom Dinosaur in the parking lot

    Stayed in March 2017

  • Reviewed: 8 October 2018

    5.4
    Location, car park
    • Business trip
    • Solo traveller
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Shoddy, pure decoration, bed linen poor and too thin.

    Location, car park

    Stayed in October 2018

  • Reviewed: 3 September 2018

    7.5
    Good location just by motorway, we travelled back from...
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location just by motorway, we travelled back from Poland. We found 15 minutes walk away Chinese restaurant with lovely food. Chinese garden.

    Stayed in August 2018

  • Reviewed: 1 September 2018

    7.5
    Pillows were very small.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location.

    Pillows were very small.

    Stayed in August 2018

  • Reviewed: 28 August 2018

    6.3
    Washing machine was garbage
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Washing machine was garbage

    Stayed in August 2018

  • Reviewed: 21 August 2018

    10
    Great location
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    I liked the location,clean rooms,fresh food.

    Stayed in August 2018

  • Reviewed: 17 July 2018

    9.6
    Very convenient, clean and friendly
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, cleanliness; when we had our breakfast a member of staff brought kindly a bowl of water for our dog.

    Stayed in July 2018

  • Reviewed: 17 July 2018

    5.8
    It was OK for 1 night stay.
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Location. Not easy to find.

    Stayed in June 2018

  • Reviewed: 15 July 2018

    3.8
    Nothing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in procedure was disaster. One set of towels in the room for two people.

    Nothing

    Stayed in July 2018

  • Reviewed: 13 July 2018

    8.3
    Great place to stay in good location with handy food and drink shops on site.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    A little difficult to work out where reception was when we arrived.

    Great place to stay with very handy restaurant/cafe facilities and parking.

    Stayed in July 2018

  • Reviewed: 7 June 2018

    5.8
    Easy access
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor internet

    Easy access

    Stayed in June 2018

  • Reviewed: 4 January 2018

    3.3
    Not a good value for money
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Noisy, dated room with mouldy bathroom. Very cold room with one aircon unit that couldn’t warm it up whole night.

    Easy access from motorway

    Stayed in January 2018

  • Reviewed: 27 December 2017

    7.5
    location and price
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    no kettle and glasses in the room

    location and price

    Stayed in December 2017

  • Reviewed: 24 October 2017

    10
    Good stay for 1 day.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing was wrong

    Good location for travellers

    Stayed in October 2017

  • Reviewed: 12 October 2017

    6.3
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    WiFi did not work properly, and the first room smells cigarette

    Room was good

    Stayed in September 2017

  • Reviewed: 19 September 2017

    7.9
    Brief and slept well
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of stale cigarette smoke

    Location. Breakfast cooked to order

    Stayed in August 2017

  • Reviewed: 8 September 2017

    6.3
    Car park is all right and the staff are nice and helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The corridors smell of cigarettes. Horrible!

    Car park is all right and the staff are nice and helpful.

    Stayed in August 2017

  • Reviewed: 7 September 2017

    6.3
    clean bedding
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    blocked sink and dirty carpet/walls,

    clean bedding

    Stayed in September 2017

  • Reviewed: 17 August 2017

    10
    Motel placed almost on motorway but no problems with noise,...
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night

    Motel placed almost on motorway but no problems with noise, 24 hour reception, closed to Garbsen city centre, clean rooms

    Stayed in August 2017

  • Reviewed: 12 August 2017

    9.2
    Early breakfast, friendly staff, clean and comfortable
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    insufficient English, hard to communicate

    Early breakfast, friendly staff, clean and comfortable

    Stayed in July 2017

  • Reviewed: 7 August 2017

    5.4
    Dirty rooms and restaurant will need refreshments
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Nice staff

    Nice staff

    Stayed in July 2017

  • Reviewed: 27 June 2017

    7.5
    Recommended but only if you travel by car!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location The pillow was not comfortable like normally it is in the BB hotels

    Restaurant in the premises

    Stayed in June 2017

  • Reviewed: 20 June 2017

    5.0
    Simple hotel.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Arrival, parking, information where reception is available.

    Cleanliness in the room.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    9.6
    Comfortable.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable.

    Stayed in May 2017

  • Reviewed: 26 April 2017

    7.9
    Quiet,tidy and good value for money.
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    Quiet,tidy and good value for money.

    Stayed in April 2017

  • Reviewed: 17 January 2017

    5.8
    Close to motorway and the option for 24 hrs check-in was the...
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night

    Close to motorway and the option for 24 hrs check-in was the reason for choise. We had a fine room for a 4-people family.

    Stayed in January 2017

  • Reviewed: 16 January 2017

    10
    Perfect place when you drive long hours
    • Leisure trip
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Rooms are perfect for family and hotel has everything you need (nice restaurant, fresh food,free parking and is close to motorway)

    Stayed in December 2016

  • Reviewed: 7 January 2017

    9.2
    Good stop for a break.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Clean bathroom,comfy beds.

    Stayed in January 2017

  • Reviewed: 27 December 2016

    6.3
    Satisfactory place
    • Family with young children
    • Family Room (2 adults + 2 children or 3 adults)
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed, no WiFi, no directions from car park to motorway,difficult to navigate to and from motorway

    Close to motorway, cheep

    Stayed in December 2016

  • Reviewed: 18 December 2016

    2.9
    Awful place
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Awfully, very rude people, bad service, dirty! Do not stay here! Don't recommend!

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 April 2016

    8.3
    Room was clean and when the cooler in our first room was...
    • Business trip
    • Group

    Breakfast was not very good and the system to find, what you could take and not take was complicated.

    Room was clean and when the cooler in our first room was broken they changed the room without any problem.

  • Reviewed: 14 March 2016

    5.8
    good location outside the city.
    • Leisure trip
    • Couple

    Confusing layout and reception. Cleaning staff very friendly and helpful, couldn't say that about lady at reception unfortunately. Very little duvets in a double room. disgusting worn down carpet.

    good location outside the city.

  • Reviewed: 25 October 2015

    9.2
    Walls are paper thin.
    • Business trip
    • Solo traveller

    Walls are paper thin. Could hear my next door neighbour on the phone for a couple of hours. Could even hear his partner talking on the other end of the phone

  • Reviewed: 21 September 2015

    7.9
    No Fuss, no drama, good selection of food, excellent...
    • Leisure trip
    • Couple

    Wifi quite difficult to log on to, 1 English language TV channel.

    No Fuss, no drama, good selection of food, excellent breakfast. Late checkin- breakfast served until 10:30 Good service, good value

  • Reviewed: 3 September 2015

    6.3
    Location is convenient to motorway.
    • Leisure trip
    • Couple

    shortage of soup in bathroom. Very poor selection choice for breakfast. Additional charge for scramble eggs, hot breakfast. No bread except white toast one.

    Location is convenient to motorway. have been using the motel for last 20 years.

  • Reviewed: 28 August 2015

    7.5
    Close to the motorway, but quiet.
    • Leisure trip
    • Family with young children

    Close to the motorway, but quiet. We asked and got 2 baby cribs in the room which was a big plus for us. there is a small playground in front of the hotel.

  • Reviewed: 22 August 2015

    7.1
    It is on the highway, so it's good for transit and one...
    • Family with young children

    t-mobile wifi is awful, restaraunt could be a bit cheaper

    It is on the highway, so it's good for transit and one night stay. Strong two stars with clean rooms and simple, but good food.

  • Reviewed: 9 August 2015

    10
    Easy access from A2.
    • Leisure trip
    • Family with young children

    Easy access from A2. Comfortable beds, perfectly working shower. Great breakfast. Nice and helpful staff. As always pleased with German B&B hotels.

  • Reviewed: 6 August 2015

    5.8
    nothing
    • Leisure trip
    • Family with older children

    A toilet in the room has broken after one use, floor was covered by water. They have offered another room but smaller. It is a very basic hotel. I don't know why it's called B&B. Breakfast is not included in the price.

    nothing

  • Reviewed: 20 July 2015

    8.3
    We liked beds and the room in general.
    • Leisure trip
    • Family with young children

    Wi-fi did not work - requires registration with t-mobile, but after registration did not recognise my device and no internet after all.

    We liked beds and the room in general. It is a budget hotel with everything you might need for a short stay. Close to the motorway so a perfect choice as a stop on a long journey.

  • Reviewed: 9 June 2015

    3.8
    Nothing - will never stay here again
    • Family with older children

    Sat nav took as to the back of the hotel so I went in to ask where to park and check in... The guy running the till and reception at the same time was visibly stressed and just mumbled the directions and was overall horrible... Getting to the room after almost 15 hours drive. About to take the shower just to find out that there was no hair dryer. I called reception and was told that none are available until next morning! I went down to the guy (called Thomas) and he was rude, unhelful and gave me the looks like why I am bothering him... He said that there is only one hairdryer in the hotel and it is with somebody now... I think he couldn't be bothered to go and bring one for me. I said that I want to speak to the manager or someone higher and he sweared to him self (I understand german) and told me that he will try to look and bring one to the room. Which he did in about 20 min. Wi-fi wasn't conecting, plus you need to provide your mobile number in order to receive authorisation code - this is normally chargeable by your network provider. On arrival I asked to book the breakfast and wasn't given any options even though there are 2. Been given basic breakfast option. In the morning the breakfast bar was full of people (not hotel guests) and not much choice for basic option. Bread rolls were gone and nobody replaced them.... Not a single leaf of salad or fruit available. There where some bananas but we were told we have to pay extra Overall very horrible experience and I would never recommend this place to anybody else.

    Nothing - will never stay here again

  • Reviewed: 24 May 2015

    6.7
    Address provided was incorrect and spent 1 hour trying to...
    • Leisure trip
    • Family with young children

    Address provided was incorrect and spent 1 hour trying to find the location late at night. The location on Google is not as stated and this needs to be corrected for other clients. It is in the direction of Dortmund.

  • Reviewed: 12 February 2015

    7.9
    Good location as for the motorway.
    • Leisure trip
    • Family with young children

    Noisy location due to the motorway. Very noisy airconditioning in the room.

    Good location as for the motorway. Spacious family room. Good value for money.

  • Reviewed: 31 January 2015

    4.6
    takeing ages to setup wifi, staff with terible english -...
    • Family with young children

    takeing ages to setup wifi, staff with terible english - also they are very grumpy and they dont care about customers requests, very noize from the motorway, double bad is made from two singles bad with a very unconfrtable gap between.

  • Reviewed: 16 January 2015

    8.8
    free car park
    • Leisure trip
    • Family with older children

    breakfast not included in room rate slightly tricky access from the road through petrol station and lorry park

    free car park comfy bed warm room cleanliness

  • Reviewed: 6 January 2015

    9.2
    soft pillows, comfortable beds, nice and warm room, very...
    • Family with young children

    no check-in from the parking side, had to go around the building to check in at the restaurant. This was our second time at this hotel and would definitely stay again.

    soft pillows, comfortable beds, nice and warm room, very clean.

  • Reviewed: 1 January 2015

    7.5
    General level of good comfort
    • Family with older children

    Paid wi-fi, complicated way to get in from the parking; unnecessary and very long electronic, password for each doors, lack of road-signs on the higways when one arrives from FRance (hotel is on the other side of the highway what makes difficult to find where it should be crossed in order get there.

    General level of good comfort

  • Reviewed: 26 May 2016

    7.5
    Not good value but for it's money)
    • Leisure trip
    • Family with young children

    Not good value but for it's money)

  • Reviewed: 12 May 2016

    7.5
    Clean, quiet, near the highway
    • Family with young children

    the breakfast, you don't know what you can serve because everybody can eat there (quests and customers)

    Clean, quiet, near the highway

  • Reviewed: 12 April 2016

    8.3
    Room, beds, staff
    • Leisure trip
    • Family with young children

    Breakfast

    Room, beds, staff

  • Reviewed: 11 March 2016

    6.7
    God beliggenhed som overnatningssted på vejen
    • Leisure trip
    • Family with older children

    Larmende air-condition

    God beliggenhed som overnatningssted på vejen

  • Reviewed: 17 January 2016

    6.9
    rooms are clean, nice and comfortable
    • Family with young children

    -on Sunday breakfast starts at 8am, bit late when you travel -no reception/no staff after 5pm on Saturday

    rooms are clean, nice and comfortable

  • Reviewed: 4 January 2016

    5.0
    it's just a highway hotel which has good staff and good...
    • Leisure trip
    • Couple

    it's just a highway hotel which has good staff and good breakfast ... perfect for a cheap one night stay.

  • Reviewed: 3 January 2016

    10
    Convenient location by the A2, quiet, clean and very good...
    • Leisure trip
    • Family with young children

    Nothing

    Convenient location by the A2, quiet, clean and very good value for money. Convenient family room for 2 adults and 2 kids.

  • Reviewed: 27 December 2015

    7.9
    Location in highway service station just perfect for stop...
    • Leisure trip
    • Couple

    Directions to find hotel need updating

    Location in highway service station just perfect for stop over on long journey

  • Reviewed: 23 December 2015

    6.7
    Friendly and helpful staff.
    • Leisure trip
    • Couple

    Room was not very clean. Walls seem to be made of cardboard, you can hear everything.

    Friendly and helpful staff. Close to the Autobahn.

  • Reviewed: 19 December 2015

    5.8
    Location
    • Couple

    Unfortunately, the hotel smelt of tobacco smoke even our room which was a non-smoker.

    Location

  • Reviewed: 2 September 2015

    7.1
    kids bunk bed
    • Leisure trip
    • Family with young children

    b&b in a service station area on motorway

    kids bunk bed

  • Reviewed: 1 September 2015

    10
    everything perfect, very clean etc.
    • Leisure trip
    • Family with young children

    everything perfect, very clean etc.

  • Reviewed: 27 August 2015

    9.2
    Close to A2 so no need to drive further away :)
    • Leisure trip
    • Family with young children

    Some staff spoken poor English :(

    Close to A2 so no need to drive further away :)

  • Reviewed: 13 August 2015

    7.1
    Small bed
    • Leisure trip
    • Family with young children

    Small bed

  • Reviewed: 5 August 2015

    8.3
    Perfect for travelers as close to A2 ☺️
    • Leisure trip
    • Family with young children

    Perfect for travelers as close to A2 ☺️

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