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Reviews of Best Western Ahorn Hotel Oberwiesenthal – Adults Only This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Vierenstraße 18, 09484 Kurort Oberwiesenthal, Germany

#4 of 12 hotels in Kurort Oberwiesenthal

Guests' Choice

Review score

Based on 1095 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9

  • Value for money

    8

  • Free WiFi

    8.7

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Showing 1 - 18

  • Reviewed: 30 July 2018

    9.2
    A wonderful stay in beautiful Oberwiesenthal
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 6 nights

    We really liked everything. Our room was bright and comfortable with an amazing view. We enjoyed a very nice and varied breakfast in the spacious restaurant with panoramic views. The rich and tasty evening meals were served in the same nice restaurant, and the attentive staff did everything to meet our wishes. As for our need for gluten free meals, the chef himself came and gave us information about the different dishes every evening. A really fabulous service. And last, but not least, the hotel is an excellent base for walking in the beautiful natur around Oberwiesenthal.

    Stayed in July 2018

  • Reviewed: 30 July 2018

    4.6
    Our suite's windows were COVERED in bird poop so when we...
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night

    Our suite's windows were COVERED in bird poop so when we opened the windows due to no AC in 85 F weather in July we could smell it, and had to shut half the windows to avoid the smell, which made us hot throughout the stay. Service in Bavarian style restaurant was good the only part of the stay we could appreciate. Nobody could get internet to work although girl at front desk tired very hard . The rooms are seriously outdated. My husband waited for 5 people to be served who approached the bar after him before the bartender even asked him what he wanted. When I joined him at the bar i was approached right away. This type of behavior in a Best Western is inexcusable and was reported to the front desk at the time. We will never stay here again.

    Stayed in July 2018

  • Reviewed: 25 June 2018

    9.2
    Clean, comfortable, great food but let down by communication problems.
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 8 nights

    The staff could have spoken better English. The information signs would have been better if they were also in English as well as German (I don't speak German). At the end of my stay I was given a little 'Thank You' bag containing 2 apples, a drink and 4 brochures, all of them in German only. For a Hotel chain such as Best Western, that markets to people world wide, it was a little disappointing.

    Clean, comfortable and great food.

    Stayed in June 2018

  • Reviewed: 23 January 2018

    8.3
    Great location in Oberwiesenthal - be sure to check for Specials though
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    Overall I did find it pretty pricey for the size of the rooms and what you actually get.

    The location of the hotel is great and really couldn't be much better. Some of the reception staff were very friendly and helpful and will to take the extra time to assist and explain things to us in English. The hotel parking is quite well-managed, even when there is a lot of snow, as well as the ski room.

    Stayed in January 2018

  • Reviewed: 16 October 2017

    7.9
    Great mountain views
    • Leisure trip
    • Couple
    • Maisonette Studio
    • Stayed 1 night

    - no curtains in the window (really unpleasant in the morning) - very outdated lobby premises - parking fee not included

    - outdoor sauna - great mountain view direct from room / bed - rich breakfast buffet

    Stayed in October 2017

  • Reviewed: 16 October 2017

    9.6
    generally we were very satisfied
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    there is only wellness with indoor and outdoor saunas - the swimming pool and whirpool is not located in this hotel but you have free access to another hotel

    Breakfast was very tasty, kindly staff, nice wellness (sauna) area, free wifi, nice location

    Stayed in October 2017

  • Reviewed: 6 February 2017

    8.3
    Great location in Oberwiesenthal
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom clean and comfortable, just found it a little bit cheap/ plasticky... Found the lack of parking a bit frustrating for guests

    Staff were friendly and professional and happy to assist - even in English. Hotel location is really good and a short walk to the ski area. Hotel had all the amenities and bed was comfortable. Breakfast was great and had everything, including a great view!

    Stayed in February 2017

  • Reviewed: 21 November 2016

    8.3
    totally worth it if you catch a deal!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Diner and breakfast were quite mediocre. Additional fees: Hotel parking not for free - 4EUR per night. + City Tax 1.9EUR per person. No swimming pool and quite small saunas.

    It was a good value for money, 100EUR for half board for 2 ppl.

    Stayed in November 2016

  • Reviewed: 9 April 2018

    8.3
    Great location better than other hotels in the area
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    Much nicer than some of the other hotels in the area, and really great access to the slopes.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    6.7
    They are working hard on Making something good out of a old...
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    Need to work on a better bar

    They are working hard on Making something good out of a old hotel.

    Stayed in March 2018

  • Reviewed: 5 November 2017

    8.8
    Very good for relax
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good for relax

    Stayed in November 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 February 2016

    9.0
    The atmosphere is very nice, the Sauna and relax room as...
    • Leisure trip
    • Couple

    The bed wasn't good, it was like to single beds together, so there was a space between both making it uncomfortable. Also the bed itself made me feel a bit of back pain.

    The atmosphere is very nice, the Sauna and relax room as well as the rooms were very good. The breakfast was great!

  • Reviewed: 16 February 2016

    9.2
    The staff was super-polite.
    • Leisure trip
    • Couple

    We got 2 single beds, not very nice for a young couple, although we requested a queens...

    The staff was super-polite. Kudos to the very well mannered and professional young man at the reception Yevgenij. Location was fantastic; on the slope of a very nice skiing resort.

  • Reviewed: 28 February 2016

    10
    50m from chairlift
    • Leisure trip
    • Couple

    50m from chairlift

  • Reviewed: 1 October 2015

    8.3
    Excellent breakfast
    • Business trip
    • Solo traveller

    Unclear handling of breakfast tables, a lot had reservations but none lead me to my/any available table

    Excellent breakfast

  • Reviewed: 19 July 2015

    10
    everything except internet connection
    • Business trip
    • Solo traveller

    internet connection is hit and miss, stuff is aware of but management ignores it for years

    everything except internet connection

  • Reviewed: 5 July 2015

    9.2
    Viewpoint, breakfast, nature, quiet
    • Business trip
    • Couple

    -

    Viewpoint, breakfast, nature, quiet

  • Reviewed: 29 March 2015

    9.2
    - convenient location
    • Business trip
    • Solo traveller

    - parking fee for an unpaved and crowded hotel parking lot

    - convenient location - cleanliness - nice decoration - friendly staff

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 18

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