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Reviews of Best Western Hotel Geheimer Rat This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Goethestraße 38, 39108 Magdeburg, Germany

#15 of 28 hotels in Magdeburg

Guests' Choice

Review score

Based on 1107 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 - 42

  • Reviewed: 8 July 2018

    7.9
    Lovely location and excellent service.
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A little too far to walk to and from the centre, although there was ample parking space close to the hotel. Very hot in the room, no air-con or cooling system for the hot Central European summers. Although the hotel is of character it’s looking a tad tired in places.

    Located in the attractive leafy boulevards of Magdeburg; had a pleasant overnight stop with an excellent breakfast.

    Stayed in July 2018

  • Reviewed: 6 May 2018

    9.2
    It was the fastest check-in and check-out I’ve ever...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is in fact not provided, about 7 lots are hotel owned, but they are of course busy. We were lucky to park on the street near the entrance, free of charge, but it was luck, as the street is fully packed with cars. If you like cakes or deserts at breakefast you will lack a choice, but fantastic croissants are there :) (just to be clear - I loved the breakefast)

    It was the fastest check-in and check-out I’ve ever experienced! It is beautiful historical house, good ambience. Free coffee at reception is a nice bonus. Breakfast was very good, serving is beautiful (old stylish porcelain). Nice green area around, very calm, not close to the center though.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    7.9
    Staff and breakfast were excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The parking situation is not satisfactory but i can understand that there is no visible solution to the problem. I was missing the availability of a fridge/minibar within the room. The staff at the reception were very very kindly took care of my insulin cooling requirements but this is at best an emergency solution.

    Staff and breakfast were excellent. Bathroom and cleanliness were also very good.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    7.9
    Conveniently located clean and quite hotel with great breakfast.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only downside was that we were informed about unavailability of the additional bed for a child despite the website confirming availability.

    Quick check in, comfortable beds and very good breakfast.

    Stayed in March 2018

  • Reviewed: 28 February 2018

    9.6
    I enjoyed the stay and would visit again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The location was good, but no businesses that I could see such as restaraunts etc in the immediate area.

    The coffee used was the same brand I experienced in other hotels...but one had it beat hands down. The coffee there was good though. You could eat on the premises. The rooms were very comfortable and spacious. Quick access to the Autobahn. Free parking.

    Stayed in February 2018

  • Reviewed: 24 December 2017

    6.7
    The breakfast was fantastic, the room was a little small and...
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    It felt like the room was designed for someone with a pet and was a little scruffy but clean.

    The breakfast was fantastic, the room was a little small and the corridor was noisy as well as above us. The staff were helpfull and the room was immaculate. The cleaners did an amazing job.

    Stayed in December 2017

  • Reviewed: 25 October 2017

    4.6
    Old building, situated far away from main road, needs definetely to be refreshed. 2 and half **
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Definetely the hotel needs to be refreshd, I didn't like dirty carpets and a smell of cigarettes in my room. Nobody could help me with my heavy luggage as there was not enough staff.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    8.3
    It was a good stay however the car was not useful due to severe construction
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The elevator got stuck and apparently it was not a one time thing. We were helped immediately by the hotel staff so it was not a real problem .

    We had breakfast there which was expensive in my opinion The food was good Rollsand cheeses

    Stayed in September 2017

  • Reviewed: 21 September 2017

    7.9
    Avoiding Berlin prices
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    With heavy luggage, I probably should have taken taxi from Hbf. The area near the hotel is really boring, so great if you need a good sleep - otherwise I would recommend other parts of the city (dunno, I was only in this city because Berlin was too expensive)

    Nice service, not too bad in general if you think about Magdeburg I guess. Free Sky Bundesliga! Good internet and free postcard included in the price.

    Stayed in September 2017

  • Reviewed: 10 July 2017

    7.9
    Good Hotel Good Value!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The facility is not air conditioned and the rooms were quite warm. The windows had to be fully open in the evening to cool the room. This is not a complaint because I was aware of this at the time of booking. Therefore, my advice would be to other travelers is to take this into consideration if the weather is going to be unusually hot.

    The staff was friendly and helpful . The room size was larger than most and very clean. The restaurant in the hotel had excellent food and a very good breakfast. The hotel is older yet very nice.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    10
    Lovely clean friendly hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Wonderful selection at breakfast with really helpful staff. We had a room with a balcony which was a bonus, it was very clean and comfy. Lovely hotel as usual from Great Western Hotels

    Stayed in June 2017

  • Reviewed: 27 April 2017

    8.3
    The parking space is very limited, so when the hotel is...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The parking space is very limited, so when the hotel is crowded you need to park on the streets (what can be a a nightmare, since the area is full of cars parked during the night).

    Stayed in April 2017

  • Reviewed: 27 May 2018

    7.1
    + Friendly staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    + Friendly staff

    Stayed in May 2018

  • Reviewed: 5 May 2018

    10
    Very good breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast

    Stayed in May 2018

  • Reviewed: 14 April 2018

    9.2
    Comfortable stay and fantastic breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nothing - great hotel and location

    Great family room for 3 of us

    Stayed in March 2018

  • Reviewed: 30 March 2018

    4.6
    Old furniture, garage is not for free(it was on your site), gave us wrong room, bad food
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture, food

    Location

    Stayed in March 2018

  • Reviewed: 15 March 2018

    8.3
    parking at the hotel is poor, public parking is available...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    parking at the hotel is poor, public parking is available but no free space

    Stayed in March 2018

  • Reviewed: 12 February 2018

    10
    Spacious room.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious room. Great shower. Good breakfast.

    Stayed in February 2018

  • Reviewed: 23 September 2017

    7.5
    very cosy place
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    staff could be more helpful . when we came, parking was full so we needed to find parking spot on premises

    good breakfast, cosy & comfy

    Stayed in September 2017

  • Reviewed: 9 September 2017

    8.8
    Nice
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Misleading:paying for water in room,acces to Internet, car parking

    Comfortable bed,nice area,designing

    Stayed in September 2017

  • Reviewed: 8 August 2017

    10
    Very good! Super service! Nature!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Best homemade breakfast 😉

    Stayed in July 2017

  • Reviewed: 15 July 2017

    6.3
    Quiete rooms clean beds nice breakfast convinient parking
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very long walk to the center

    Quiete rooms clean beds nice breakfast convinient parking

    Stayed in July 2017

  • Reviewed: 20 May 2017

    9.2
    Friendliness, accuratesse, atmosphere, comfort
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendliness, accuratesse, atmosphere, comfort

    Stayed in May 2017

  • Reviewed: 7 April 2017

    4.6
    not a 4* hotel
    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights

    not a 4* hotel

    Stayed in March 2017

  • Reviewed: 24 March 2017

    8.3
    Nice breakfast
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nice breakfast

    Stayed in March 2017

  • Reviewed: 10 March 2017

    9.2
    problems to connect iPhone and iPad with WIFI
    • Couple
    • Double Room
    • Stayed 1 night

    problems to connect iPhone and iPad with WIFI

    Stayed in February 2017

  • Reviewed: 12 February 2017

    7.1
    Value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff both in reception and evening restaurant not very enthusiastic - would really recommend to work on that.

    Breakfast

    Stayed in February 2017

  • Reviewed: 22 December 2016

    7.5
    Spider on the ceiling in bathroom.
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spider on the ceiling in bathroom. Room 31. Others facilities are good.

    Stayed in December 2016

  • Reviewed: 25 September 2016

    5.8
    Bsic accommodation probably stretching to make 3 stars
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bathroom dated. Beds with wooden frame a bit difficult to navigate and noisy. Very basic motel accommodation.

    Dinner was very good!

    Stayed in September 2016

  • Reviewed: 23 August 2016

    10
    Excelent hotel with comfort and a heart
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Friendliness and comfort. Breakfast

    Stayed in August 2016

  • Reviewed: 25 July 2016

    8.8
    Comfy Quiet stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights

    rooms are really hot. restaurant is closed 3 days a week

    staff are really friendly and cooperative. hotel location is good. quiet and cozy overall.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    9.2
    The room was perfect, the hotel/room spacious and nicely...
    • Leisure trip
    • Couple

    The staircase was rather dirty and the stairs were full of dust.

    The room was perfect, the hotel/room spacious and nicely divided. Breakfast was great. The hotel had free parking space.

  • Reviewed: 12 March 2016

    8.8
    Location was not far from the city.
    • Leisure trip
    • Couple

    The restaurant isn't open for lunch or dinner on Sunday (or on the Saturday, which we were there).

    Location was not far from the city. The hotel itself was a old, comfortable and charming, although the rooms were more modern. The hotel staff were also very friendly. Breakfast was delicious!

  • Reviewed: 13 August 2015

    7.5
    best western hotel quiet area and comfortable rooms, small...
    • Leisure trip
    • Couple

    little dated . no bar in the hotel. only one bar within 5 minute walk open at night ( but recommend the amsterdam bar).

    best western hotel quiet area and comfortable rooms, small free car parking area but if full, a payable garage is available.

  • Reviewed: 22 July 2015

    10
    Lovely hotel in a quiet location.
    • Leisure trip
    • Group

    Lovely hotel in a quiet location. Delicious breakfast with lots of choices. Coffee available all day! Clean, modern facilities mixed with quaint, antique charm. Friendly, helpful staff. Bicycles available for rental at a reasonable price.

  • Reviewed: 16 April 2015

    9.2
    View from the bedroom window, over the Goethestrasse
    • Leisure trip
    • Couple

    The desk receptionist could have orgainsed out wifi immediately and saved calling me down from the 6th floor. I was locked out my room once and had to go back from the 6th floor to reception. Small inconveniences.

    View from the bedroom window, over the Goethestrasse

  • Reviewed: 29 January 2016

    7.1
    Free parking
    • Leisure trip
    • Couple

    No internet access in the whole hotel even though it was claimed for free

    Free parking

  • Reviewed: 13 November 2015

    6.7
    Cozy hotel, free parking, reasonable breakfast
    • Business trip
    • Solo traveller

    Unhappy receptionists

    Cozy hotel, free parking, reasonable breakfast

  • Reviewed: 4 November 2015

    9.2
    Good lacation to city centre.
    • Leisure trip
    • Couple

    N/A

    Good lacation to city centre.

  • Reviewed: 14 August 2015

    7.5
    service Household staff
    • Leisure trip
    • Couple

    no airconditioning in room with temperatures of 35 degrees C. abroad; no fridge in room

    service Household staff

  • Reviewed: 29 May 2015

    8.3
    Rooms were classic and nice.
    • Leisure trip
    • Couple

    Had trouble with the heating, in May when temperature was 49F.

    Rooms were classic and nice.

  • Reviewed: 23 May 2015

    5.8
    the slow lift.
    • Group

    the slow lift. The many steps here and there which makes it more difficult to roll our suitcases to the bedroom.

There are also 30 reviews without text. These impact the overall review score.

Showing 1 - 42

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