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Reviews of Best Western Hotel Kaiserhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Moltkestraße 64, Bad Godesberg, 53173 Bonn, Germany

#38 of 69 hotels in Bonn

Guests' Choice

Review score

Based on 435 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    7.9

  • Location

    8.1

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 - 58

  • Reviewed: 15 September 2018

    8.3
    Close to transit and a nice quiet hotel.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit pricy, but maybe that’s standard for the Bonn area.

    Close to transit and a nice quiet hotel. Very clean room and the lady on the front desk was very welcoming. The breakfast had a nice variety.

    Stayed in September 2018

  • Reviewed: 3 July 2018

    9.6
    Has remained consistently good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is very convenient next to Bad Godesburg train station but not impacted by it at all. There is a park across the street and restaurants and shopping in the area. Large clean rooms and bathrooms. Great breakfast. Very nice staff.

    Stayed in July 2018

  • Reviewed: 2 January 2018

    6.7
    Hotel location was great close to restaurants and shopping...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that we had to spend the night in another hotel because the hotel we booked in was closed was so inconvenient specially that we were travelling with children.

    Hotel location was great close to restaurants and shopping area. The hotel overall is clean... but bed sheets are not changed regularly even when they obviously look dirty! Breakfast was good.

    Stayed in January 2018

  • Reviewed: 23 November 2017

    4.2
    good if you expect modest stay and only pay 100Euros or less
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    very expensive compares to its facility my room costed the same price as other rooms, but it was a half size room amenity supply was not enough

    very close to Bad Godesberg station.

    Stayed in November 2017

  • Reviewed: 2 November 2017

    8.3
    Clean Rooms.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    No free car-park as location is in town centre.

    Clean Rooms. Quiet rooms, although next to main road and train-station. Good/Decent breakfast buffet.

    Stayed in October 2017

  • Reviewed: 22 September 2017

    7.5
    This booking was in a room facing the train station and yet...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Not enough room at breakfast most mornings. Getting coffee was hit and miss (from either machine or hostess). Do not earn Best Western points when booked through Booking.com. Noise in the room from other rooms (or maybe the restaurant) is excessive.

    This booking was in a room facing the train station and yet the noise from outside was acceptable (with the window closed). Good sized room and bed. Staff was very accommodating. Good location due to the train station as well as the many businesses surrounding the hotel.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    9.6
    Very friendly staff and environment;
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Room little bit congested

    Very friendly staff and environment; Halal Food Restaurants, Shopping Area, Public Transport and Masjid (Mosque) within range of walking distance

    Stayed in September 2017

  • Reviewed: 1 August 2017

    10
    Staff was very friendly and helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very friendly and helpful. Good location next to train station and pubs, but with air conditioning you could close the windows and the room was quiet. Room was a little larger than you often find. Good value.

    Stayed in July 2017

  • Reviewed: 25 June 2017

    2.9
    Dont stay in this hotel!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    First of all the hotel stuff (reception),was very unprofessional and unpolite to us. He didnt try to solve any of our complaints. The room 402 has only one rooftop window. Beds were very uncomfortable. It was very hot in the room and the aircon gave us problems. Wifi was not working at all in the room. All in all - complete disaster

    There is nothing positive about this hotel.

    Stayed in May 2017

  • Reviewed: 20 May 2017

    7.5
    excellent location, good facilities, poor wifi
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 14 nights

    the wifi is very poor, very slow and very unstable. some of the front desk staff not friendly, not willing to help.

    the hotel is 20 meters from the exit of the tram station, very convenient.

    Stayed in May 2017

  • Reviewed: 9 November 2016

    8.3
    Beautiful hotel with good value for the money!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was a party going on in the restaurant blow our room (does not belong to the hotel). It was a saturday night and we could hear the music till 4 am. We didn't complain that night but told the staff the day after. They apologized and told us, that it's nomally very quiet and we could have told them that night so they can intervene.

    Beautiful building, everything was very clean. The rooms are well furnished, clean and cozy. Breakfast was great and the staff was extremely friedly. Good value for money! (Parking at the street is free at night)

    Stayed in November 2016

  • Reviewed: 24 October 2016

    3.3
    Attitude of staff especially the waiting staff at breakfast.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Attitude of staff especially the waiting staff at breakfast. Buffet breakfast was not replenishised. Room had double bed instead of 2 singles. This error was by hotel or booking . Com. The attitude of Hotel Manager questionable. He offered to put my 13 year old son in a single room by himself to resolve issue with double bed saying it's just like being at home. I found this unacceptable and highly inappropriate. Eventually he offered to put camp bed in room which was not ideal but at least we were in same room and he would not be frightened on his own. All in all a very poor experience at this hotel.

    Stayed in October 2016

  • Reviewed: 27 September 2016

    9.2
    Overnight stop on the way home
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I arrived and needed a bed for the night and an evening meal. The hotel did not have a restaurant but the concierge booked me a table for two at the Brazilian restaurant next door. It was busy so I think we were lucky to get the table for dinner. The bed was comfortable and room basic but pleasant enough.

    Stayed in September 2016

  • Reviewed: 19 September 2018

    10
    It's vary nice hotel.
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's vary nice hotel.

    Stayed in September 2018

  • Reviewed: 1 August 2018

    10
    Great stay in Bad Godesberg area
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff, great location to public transport and the district centre, nice breakfast.

    Stayed in July 2018

  • Reviewed: 7 May 2018

    7.5
    Location and wi-fi is excellent.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    It could be more clean. Room was a little dusty. It is noisy because of the trains.

    Location and wi-fi is excellent. Breakfast is good.

    Stayed in May 2018

  • Reviewed: 3 March 2018

    9.6
    Wifi connection was not stable.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi connection was not stable. Breakfast can be improved.

    Stayed in March 2018

  • Reviewed: 2 March 2018

    7.5
    It was not clear on the Booking.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    It was not clear on the Booking.com site whether or not my breakfast was included in the fee.

    Stayed in February 2018

  • Reviewed: 10 January 2018

    10
    Very nice
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice hotel and friendly staffs. My room got free upgraded, very modern and clean. Nice location just opposite of the train station but quiet inside.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    9.2
    Ideally situated in front of the railway station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel style, with wood and real keys. And everything very clean and good quality.

    Stayed in November 2017

  • Reviewed: 11 November 2017

    5.5
    Next to busy railways.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Next to busy railways. Keeps noise thru out the night.

    Stayed in November 2017

  • Reviewed: 12 September 2017

    9.2
    Good choice
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room size

    Location + staff

    Stayed in August 2017

  • Reviewed: 25 July 2017

    10
    Quiet little town
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    Our experience was very good. Great area and easy walk into the town. I don´t know about the breakfast because we didn´t try it.

    Stayed in July 2017

  • Reviewed: 6 June 2017

    7.9
    comfortable room, close to the railway station, kind staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Easy to find, close to the railway station

    Stayed in May 2017

  • Reviewed: 28 May 2017

    7.5
    Very good location, very convenient.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No airco, only fan. When I was there, it was very hot day.

    The area, very convenient

    Stayed in May 2017

  • Reviewed: 14 May 2017

    8.3
    Great breakfast, good location (right next to the station...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Great breakfast, good location (right next to the station and the centre of Bad Godesberg), friendly staff and clean, comfortable rooms.

    Stayed in May 2017

  • Reviewed: 5 May 2017

    10
    great as usual :D
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    great as usual :D

    Stayed in April 2017

  • Reviewed: 15 April 2017

    5.8
    Very small room.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Very small room. Not comfortable.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    9.2
    Nice place, lovely room and very helpfull staff!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit chill, we couldnt heat it up.

    Nice place, lovely room and very helpfull staff!

    Stayed in April 2017

  • Reviewed: 5 March 2017

    10
    I definitely recommended this wonderful Hotel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds where great, big nice bathrooms, very clean, the Staff where very helpful and friendly, great breakfast.

    Stayed in March 2017

  • Reviewed: 5 November 2016

    7.9
    Excellent
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms a little small but really not a problem

    Great rooms, excellent breakfast

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    10
    Everything was perfect: Friendly staff, clean and...
    • Leisure trip
    • Couple

    There is no such thing. You have to pay a visit to convince yourself.

    Everything was perfect: Friendly staff, clean and comfortable room, excellent breakfast. I will definitely recommend it to my friends and family.

  • Reviewed: 17 May 2016

    9.6
    The hotel is right near the train and underground stations,...
    • Leisure trip
    • Solo traveller

    The hotel is right near the train and underground stations, so very easy to get there and travel around the area. The breakfast buffet was quite good; it was more than the "continental" breakfast I've had at some hotels, with eggs, cheese, smoked salmon, different kinds of bread, juices and hot beverages. The single room was decent-sized, with a bed that was larger than the twin I normally find in European singles. The bathroom was also roomy compared to other single rooms that I've stayed in. The staff were courteous and helpful.

  • Reviewed: 14 July 2015

    8.8
    Everything (except distance from city center).
    • Business trip
    • Couple

    A bit difficult to get to city center especially in evening. Exactly on train stop, but infrequent buses and train.

    Everything (except distance from city center). The staff go out of their way to help you and always friendly and courteously. The cleanliness was impressive, really clean and white linen!! Breakfast very generous and satisfactory, with a large variety of charcuterie, salads, cheeses, eggs, fruit etc. Wifi easily accessible everywhere.

  • Reviewed: 7 July 2015

    9.2
    location was central to Bad Godesberg and next door to the...
    • Business trip
    • Solo traveller

    No English TV channels. Need some BBC!

    location was central to Bad Godesberg and next door to the great Limao restaurant. Everything you need in a hotel for a short time constrained visit. Wifi is included with codes provided for multiple devices at check-in. Due to the hot weather, a fan was provided in the room, and the cleaners did not switch it off when I had left it on for the day despite being out… this was great!

  • Reviewed: 8 June 2015

    7.5
    The hotel is an area 15 min with the underground from the...
    • Business trip
    • Solo traveller

    The hotel is an area 15 min with the underground from the centre of Bonn. Nice small hotel, with places to eat around. Nice breakfast. I took the double room as the single is really very small.

  • Reviewed: 7 May 2015

    9.2
    The rooms are very classy and chic.
    • Leisure trip
    • Couple

    The lobby area could be renovated to give a better outlook. The rooms are far better than the perception created by the lobby area.

    The rooms are very classy and chic. The furnishings and the property is very well fashioned.

  • Reviewed: 23 March 2015

    8.8
    The hotel looks a bit hold but the room was fine.
    • Leisure trip
    • Solo traveller

    The city centre is far

    The hotel looks a bit hold but the room was fine. I didn't have problem parking in front of the hotel (it was free parking from 6 pm to 9 am the next day) and there were some nice restaurants around. Unfortunately the city centre is pretty far.

  • Reviewed: 8 March 2015

    10
    Clean as a surgery block.
    • Business trip
    • Solo traveller

    The room was very small, but everything you need was there. Only no-smoking rooms

    Clean as a surgery block. Professional and friendly staff. Beautiful building. Well connected: railway and tube at 3 min. Perfect wi-fi connection. Outstanding breakfast included. Really good value for money

  • Reviewed: 23 May 2016

    7.5
    Good breakfast
    • Business trip
    • Solo traveller

    Wifi could be more reliable

    Good breakfast

  • Reviewed: 18 May 2016

    7.1
    Very friendly
    • Leisure trip
    • Solo traveller

    Very small room

    Very friendly

  • Reviewed: 7 April 2016

    7.5
    Great location to train!
    • Leisure trip
    • Couple

    Smelt like smoke

    Great location to train!

  • Reviewed: 16 March 2016

    10
    The breakfast was excellent, lots of choice.
    • Business trip
    • Group

    The breakfast was excellent, lots of choice. the staff couldn't be more friendly if they tried.

  • Reviewed: 15 December 2015

    9.2
    Location perfect, friendly staff especially Haifa who made...
    • Business trip
    • Group

    Nothing

    Location perfect, friendly staff especially Haifa who made her best to help us locate a near by car rental company

  • Reviewed: 12 December 2015

    9.2
    .
    • Leisure trip
    • Group

    .

    .

  • Reviewed: 8 December 2015

    9.2
    Friendly, helpful staff, clean and comfortable and situated...
    • Leisure trip
    • Couple

    Friendly, helpful staff, clean and comfortable and situated across the road from railway station.

  • Reviewed: 1 December 2015

    8.3
    Clean not small rooms
    • Leisure trip
    • Couple

    Internet very slow

    Clean not small rooms

  • Reviewed: 26 October 2015

    10
    Near train station
    • Business trip
    • Solo traveller

    Near train station Lovely room with nice view The staff so friendly

  • Reviewed: 17 September 2015

    9.2
    Friendly staff, good breakfast, available parking, ideal...
    • Leisure trip
    • Couple

    A little run-down hotel.

    Friendly staff, good breakfast, available parking, ideal location - close to the old town.

  • Reviewed: 18 August 2015

    6.7
    Location
    • Leisure trip
    • Couple

    No coffeemachine on the room, noisy , parking car and bikes, little breakfastroom

    Location

  • Reviewed: 11 August 2015

    9.2
    The Hotel has limited parking.
    • Family with older children

    The Hotel has limited parking. This can prove to be very inconvenient!!

  • Reviewed: 21 June 2015

    10
    They found another room for us which best suited our needs,...
    • Leisure trip
    • Couple

    They found another room for us which best suited our needs, ie bigger beds to accomadated our sister relationship

  • Reviewed: 13 June 2015

    7.1
    overpriced
    • Business trip
    • Solo traveller

    overpriced

  • Reviewed: 17 May 2015

    6.3
    Good variety of options at breakfast.
    • Leisure trip
    • Family with young children

    Poor access and facilities for guests with young children.

    Good variety of options at breakfast.

  • Reviewed: 10 April 2015

    10
    great breakfast,good wifi connection.
    • Leisure trip
    • Group

    nothing bad for me

    great breakfast,good wifi connection. a great value for your money.

  • Reviewed: 26 February 2015

    7.5
    Every thing are good
    • Family with young children

    Nothing

    Every thing are good

  • Reviewed: 15 February 2015

    9.2
    Breakfast.
    • Business trip
    • Solo traveller

    Breakfast. Good location for Bonn.

  • Reviewed: 3 February 2015

    10
    I didn't sleep well, but that didn't had to do with...
    • Business trip
    • Solo traveller

    I didn't sleep well, but that didn't had to do with the hotel or room, both were very good.

There are also 26 reviews without text. These impact the overall review score.

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