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Reviews of Best Western Premier Novina Hotel Regensburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Ziegetsdorfer Straße 111, 93051 Regensburg, Germany

#45 of 111 hotels in Regensburg

Guests' Choice

Review score

Based on 1080 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.8

100% verified reviews

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Showing 1 - 75

  • Reviewed: 23 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Room very hot (no AC) Noisy during day (especially back-yard: moving chariots sounds) Bed not so comfortable Paid parking

    Breakfast Free minibar Nice staff

    Stayed in May 2018

  • Reviewed: 20 May 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The waiters at breakfast tend to take away the empty dishes really too fast, it´s a bit uncomfortable... the service could be a bit more relaxed in general. Also the other guests were a bit weird and the sauna a bit uncomfortable for a woman travelling alone.

    The room was really big and comfortable; the food at breakfast was diverse and of good quality. The staff was always extremely friendly and helpful.

    Stayed in April 2018

  • Reviewed: 15 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service for the front desk. I was told I should put out my don't disturb sign in order to stop the maid from knocking on the door which woke me up from a long night of driving at 09:00am in the, not once, but three times after I told the first one I was still sleeping!

    The parking

    Stayed in May 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Checkout could not use the card we had booked with. This forced me to use my own credit card to pay for the hotel. Especially annoying because we had been told this was possible.

    The Egyptian barman.

    Stayed in March 2018

  • Reviewed: 9 January 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    It was all fine.

    Spacious and clean room, splendid breakfast. Easy to park and the hotel is conveniently close to the motorway. Ask for a quiet room to be away from the main hall with the bar and restaurant.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Typical German newer hotel. Cold looking and glass steel Ikea thing...

    Great breakfast, free parking. Right off the highway, easy on and off. 120e night. All around very good

    Stayed in January 2018

  • Reviewed: 23 October 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    You are not in City Center

    This hotel has a great breakfast assortment of fruits, cereal, smoked Salmon, & eggs. Service at breakfast is prompt and all staff has smile. They have water for runners in Gym upstairs .

    Stayed in October 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    We found nothing negative.

    Extremely helpful front-desk receptionist offered us free drink-coupons and free parking in the because the check-in process took a bit longer than expected (but even so it was not unacceptable long).

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is quite a distance from the centre of town.

    The room was spacious and spotless. The bed was extremely comfortable and the bathroom was lovely with plenty of extras like a sewing kit, a shoe shining glove and the usual toiletries. There were tea and coffee making facilities - not always available abroad. The restaurant was also good and we had a very nice meal in comfortable surroundings.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is excellent if you're traveling by car. To get into the center we walked to a bus stop (10 minutes) and took bus nr 1 into the old town; a 10 minute drive.

    - the length of the bed - dinner buffet - friendly waitress - breakfast - shower - parking - location close to highway

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, to be honest!

    Always good and first choice in regensburg. Near to autobahn and not far away to acaden. Parking is convenient and btw the food in restaurant is also a nice surprise.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Everything in the bathroom was brand new but the bathtub was very slippery and had nothing to hold onto any where along the tiles walls or glass door. I strongly recommend that they add slip proof strips on the bottom at minimum.

    Breakfast was extraordinary. Smoked salmon, cheeses, eggs, breads, yoghurts, juices--basically, everything you could want. While about a 45-minute walk to the center--if you take the right route--it is very accessible to the highway if arriving and departing by car. The garage provided ample room for parking, which was easy to enter and depart. Given the hotel's distance from the city, we were glad to discover that the dining room had an all-you-can eat BBQ and buffet the Friday evening we arrived.

    Stayed in June 2017

  • Reviewed: 7 July 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Air conditioning is useless - could only reduce temperature in room to 22 degrees - far too hot for sleeping. Complained to staff but they couldn't change it - setting decided by management who are not present at the hotel. Our bed was only made-up for one person.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A/C could set to a little cooler. One has to be very careful negotiating out of the bathtub after a shower as a trip could be disastrous.

    Perfectly appointed room, helpful and pleasant staff and an absolutely excellent breakfast !

    Stayed in June 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Faceless modern hotel with bedroms around a central well that reminded me of a prison block. Room clean,free wifi and plenty of hot water but bad nights sleep as pillows like concrete. really needed taxis to get into town ,parking at premises but 10 euros a night

    not a lot but room was clean ,water hot and free wifi.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    There is nothing I didn't like about the hotel per se, although I do feel that the bathrooms in the bedrooms need more than a frosted glass door. The hotel itself is a little bit outside of the aldstadt, but busses run 24/7 and can be caught nearby.

    The hotel is neat and comfortable, the staff were immensely helpful, the breakfast buffet was excellent and from what we see, the dinners looked good too.

    Stayed in May 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    - mostly salty food for breakfast; we did not find much sweet food (cakes, chocolate croissants, etc.) - a bit far from downtown

    - very nice and quiet hotel room with spacious bathroom, very comfortable matress - big breakfast offer and fresh food

    Stayed in May 2017

  • Reviewed: 6 April 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom not as clean as a 4star hotel requires Cleaning staff arguing with visitors - totally unnecessary! When celebrations in the bar, you here it in the room

    Breakfast was very good Room is big enough Beds are comfortable Car garage was OK

    Stayed in March 2017

  • Reviewed: 9 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 12 nights

    Shower had a glass window that was to keep water off of floor. However glass moved and water leaked to floor of bathroom. Also glass separator could be angled to prevent splashing but was too small or possibly I used it wrong.

    Excellent choices of food.

    Stayed in January 2017

  • Reviewed: 17 December 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is bit out of Centre but Regensburg is not a big town

    Clean and super friendly staff Excellent breakfast Free minibar made me no need for shop waters Room is very clean

    Stayed in December 2016

  • Reviewed: 2 November 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Restaurant looks more refined than taste of the food.

    Great location, underground parking, fast internet, spacious modern rooms, nice meals selection for breakfast. The best place to stay. I recommend.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    • With a pet
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Their blankets or the duvet. Too narrow.

    Facilities and also suprisingly for a German hotel, the food. We ended up eating dinner at the hotel every night, which is unusual for us. Breakfast was good also.

    Stayed in October 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    .the so-called football players who sit and spend their free time in all possible chairs and places in the hotel- keep your feet on all chairs, the noise and the feeling is very strange ..

    hotel personnel

    Stayed in August 2016

  • Reviewed: 6 August 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little far from the city centre (1 hour walk).

    Very clean, own parking, quiet, good facilities and restaurant, very comfortable beds. Bonus: the minibar was free except the alcoholic drinks which were very cheap. Bus station across the street.

    Stayed in August 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The hotel is far from old town, 20 minutes by bus. The Wellness / Healthcare centre is just for message and sauna, not having any gym facilites. Also, the A/C is not cool enough in both bar and restaurant in times of Summer.

    The room is spacious and has stylish design. It has sufficient electric sockets for camera / phone / i-pad etc. Also, the A/C in room can be fully adjusted to suit personal preference.

    Stayed in June 2016

  • Reviewed: 1 June 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very good

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • With a pet
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Location and the food was good. They are also pet-friendly and the staff was very kind.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    perfect breakfast -smoked salmon, cakes, fresh juice, fruits nonalcoholic drinks at minibar for free! tea&coffee set good parking at garage

    Stayed in April 2018

  • Reviewed: 25 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Housekeeping is poor

    Very good breakfast..helpful staff

    Stayed in January 2018

  • Reviewed: 27 December 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No

    Top 1 choice for business travel here

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom sliding door kept sliding open..

    Friendly, clean, modern, great breakfast.

    Stayed in December 2017

  • Reviewed: 24 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Good business hotel with nice rooms and good breakfast

    Stayed in November 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning

    Staff...location

    Stayed in September 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Supper market near by

    Stayed in August 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Clean hotel, car park was €8. Breakfast was good.

    Stayed in July 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing...

    Everything...

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Internet was a bit slow were in the room we stayed

    Breakfast was great, and they offered us free non alcoholic drink in the minibar.

    Stayed in June 2017

  • Reviewed: 14 May 2017

    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    Felt like an overpaid youth hostel.

    Stayed in May 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 3 nights

    Dirty toilet seat, uncomfortable pillows, uncomfortable bed,small and light duvet

    Room was well lit and spacious

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    awesome breakfast, convienient location

    Stayed in March 2017

  • Reviewed: 18 March 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Best stay from my road trip

    Stayed in March 2017

  • Reviewed: 4 March 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    always in demand

    great place

    Stayed in February 2017

  • Reviewed: 8 December 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Could not stay longer.

    Personnel were great and service was excellent

    Stayed in December 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Noisy delivery truck unloading at early hours.

    Breakfast was above average.

    Stayed in November 2016

  • Reviewed: 7 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Excellent hotel and very good restaurant

    Stayed in October 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    little bit out of the city, need to take a bus or car to the city centre,

    great room, nice architecture, amazing breakfast

    Stayed in October 2016

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Glass wall between the room and bathroom is not good idea. There is not intimacy. Rooms for pair only.

    Breakfast is very good.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Cleanliness of bath and bed excellent, complimentary beverages at minibar. Breakfast also excellent and staff very attentive.

    Stayed in October 2016

  • Reviewed: 17 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of a thing.

    Great breakfast. Wonderful staff. Parking fee reasonable at 7 euros daily.

    Stayed in September 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 1 night

    Nice hotel for a short stay to Regensburg. Breakfast is by far the best attribute of this hotel. Rooms are rather small but comfortable.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Family with young children

    Parking is expensive. Distance from historical centre.

    Value for money. Access to main roads into town/motorways. Tip: when visiting the old historical town centre, park at Arkaden shopping mall. Cheap day ticket was available at the time of stay and parking is in walking distance from the centre. Just need to take the footpath above the tracks and come out of the train station (Hauptbahnhoff) and carry on straight to the town center through the pedestrian zone.

  • Reviewed: 18 August 2015

    • Couple

    It's pretty far from the centre, but a taxi gets you there quickly for 12.40 euro.

    modern and large room, sauna across the hall, free non alcoholic items in minibar, great breakfast, underground parking.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    Originally given a room with traffic noise in a smoking hall just off main meeting space when had asked for a quiet room. Hotel staff changed room, but grudgingly.

    Room was clean & modern. The air conditioning was individually climate controlled & worked well.

  • Reviewed: 15 June 2015

    • Leisure trip
    • Couple

    Advertised wifi did not work at all and the staff seemed to be aware. Apparently it had been down for some time. This fact alone would stop us from staying again.

    An easy drive from the motorway and plenty of parking. Bed not too hard, everything neat and clean. Breakfast perfectly fine.

  • Reviewed: 15 April 2015

    • Leisure trip
    • Couple

    There were a couple of things we did not like: the bed and the pillows were too hard. The restaurant food wasn't what we expected in terms of quality for a four stars hotel. The garage could be free, considering the price of the room.

    The staff was very nice and helpful. We really liked the geographical location of the hotel (we were there for one night on our way home from our holidays, so the hotel being 2 minutes away from the highway was great for us). Despite its closeness to the highway, we didn't hear any noise. The sauna after an 8 hours drive was ideal as well. We enjoyed the hotel's design. The breakfast was great. We also loved the fact that the soft drinks in the minibar were free of charge.

  • Reviewed: 24 March 2015

    • Leisure trip
    • Couple

    Very nice hotel, modern design. Friendly stuff and excellent breakfast. Less than 10m drive to city center, there s also a bus stop in front of the hotel.

  • Reviewed: 2 February 2015

    • Business trip
    • Couple

    Everything was absolute perfection. Staff friendly, room excellent, breakfast huge selection, parking easy. Best Western Hotels seldom disappoint and once again, as in this case, usually exceed expectations.

  • Reviewed: 25 January 2015

    • Solo traveller

    The staff was too stressed because of running from one place to the restaurant, feel a litle petty for them. But they smile and was very service minded.

    The location and the easy way of parking. Meal ok. Service minded staff.

  • Reviewed: 25 May 2016

    • Business trip
    • Group

    Nothing to complain about!

    Great bed, great room, great bathroom, great hotel.

  • Reviewed: 1 March 2016

    • Leisure trip
    • Couple

    The carpet was very dirty.

  • Reviewed: 2 January 2016

    • Leisure trip
    • Family with older children

    It didn't bother me but it is out of the city so keep this in mind

    Restaurant was great. Great breakfast and friendly staff.

  • Reviewed: 20 December 2015

    • Leisure trip
    • Couple

    Check in was so simple, lovely room, great parking with easy access to room and polite staff.

  • Reviewed: 2 December 2015

    • Business trip
    • Solo traveller

    -Location -Friendly staff -Spacious room -"Early bird"-breakfast

  • Reviewed: 24 November 2015

    • Leisure trip
    • Couple

    The friendly staff and the clean and proper room.

  • Reviewed: 13 November 2015

    • Leisure trip
    • Couple

    Rooms are big and clean Staff is very lovely and helpfull Breakfast is very good Definitely would come back

  • Reviewed: 25 October 2015

    • Leisure trip
    • Family with young children

    bath was broken

    big room , clean

  • Reviewed: 6 October 2015

    • Business trip
    • Solo traveller

    Nothing

    Perfect for business traveler. Good room, nice bar, bod breakfast .

  • Reviewed: 5 October 2015

    • Leisure trip
    • Couple

    The stuff was very helpful. We were fine with the location - slightly remote from the crowded downtown.

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    The location of the hotel. There was very little parking. The hotel was rundown , not clean & old.

    The staff was very helpful.

  • Reviewed: 31 August 2015

    • Business trip
    • Solo traveller

    Everything was perfect , big plus is a free minibar

  • Reviewed: 30 August 2015

    • Family with young children

    All was perfect

  • Reviewed: 25 August 2015

    • Leisure trip
    • Couple

    Great location Modern rooms Excellent facilities Helpful staff Value for money

  • Reviewed: 22 August 2015

    • Leisure trip
    • Couple

    A little bit far from the old center of the town.

    Rather large hotel but it has a class and everything is kind of luxury.

  • Reviewed: 20 August 2015

    • Leisure trip
    • Solo traveller

    Spacious room, modern furniture, cleanliness, parking available, nice green surroundings for a walk

  • Reviewed: 14 August 2015

    • Leisure trip
    • Couple

    spatious and comfortable rooms, free soft drinks in the minibar

There are also 45 reviews without text. These impact the overall review score.

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