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Reviews of Best Western Hotel Royal This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Jülicher Strasse 1, 52070 Aachen, Germany

#13 of 41 hotels in Aachen

Guests' Choice

Review score

Based on 487 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.8

100% verified reviews

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Showing 1 - 75

  • Reviewed: 13 June 2018

    9.2
    I had a very pleasant stay at the hotel, everyone was very...
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights

    I had a very pleasant stay at the hotel, everyone was very friendly. especially the lady at the reception. I would definitely recommend the hotel to my colleagues and friends visiting Aachen.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    7.9
    Nice Accommodation in Aachen Within Walking Distance of Several Sites
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights

    My only complaint is that the traffic can be loud, especially on Saturday night. As there is no A/C it makes sleeping with the windows open a little difficult.

    The hotels location was very good. It is in close walking distance to the cathedral and the thermal baths. The train station is a little bit of a hike, especially if you have luggage, but the cab ride to and from is only ~8 euro. The rooms are comfortable as are the beds. The staff is very friendly and helpful. Wifi worked and was reasonably fast.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    9.2
    Although located on a busy road junction, the room I had...
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 2 nights

    Although located on a busy road junction, the room I had (ground floor - inner court) was super quiet! Only a little bit more expensive, but well worth it!

    Stayed in May 2018

  • Reviewed: 28 February 2018

    9.2
    Good hotel with clean comfy and functional rooms,...
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the railway station but still walkable. Can be noisy with open windows

    Good hotel with clean comfy and functional rooms, comfortable bed and and facilities you may need including teapot. 15 minutes walk to city center and only 5-7 minutes to go to the art museum, and right next to the park area

    Stayed in February 2018

  • Reviewed: 28 January 2018

    10
    Great Stay, good breakfast
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    I thought that the room was ideally suited to my purpose. My lower rating of the wifi is because I usually experience unusually high-speed WiFi at home and so it may not be fair. I thought that the staff were very welcoming and did their best to ensure that I was comfortable. All round an enjoyable experience

    Stayed in January 2018

  • Reviewed: 15 January 2018

    6.3
    A fine stay but would expect more for the price and number of stars.
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    The equipment in the bathroom especially was poor - no slippers, no body lotion. I expect more from a 4-star hotel.

    The staff was professional and helpful.

    Stayed in January 2018

  • Reviewed: 21 December 2017

    8.8
    The location of the hotel was good.
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 4 nights

    The location of the hotel was good. Specially the staff was very nice and willing to offer solutions for any problem or need of the pax. The noise isolation was excellent unless the street was quite noisy. The cleanness was outstanding and the mini bar was varied and not so expensive. The wifi did not showed problems and was very fast.

    Stayed in December 2017

  • Reviewed: 3 December 2017

    9.6
    A short walk to the town centre and cathedral. Good location near to the main attractions. .
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Although the hotel is on a busy junction, don’t let this put you off. It is an excellent location.

    Staff were so friendly and helpful. Rooms were clean and comfortable. Breakfast was excellent value and so tasty.

    Stayed in December 2017

  • Reviewed: 1 November 2017

    7.9
    Good enough for business trip
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 10 nights
    • Submitted via mobile

    - No free parking (common in most hotels in the center...) - The table was too narrow/small to work with a laptop - The room could have been a little more spacious

    + Fast internet + Nearby the city center + Daily renewed free sparkling water, tea bags and quick coffee

    Stayed in October 2017

  • Reviewed: 18 October 2017

    10
    Brilliant
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 2 nights

    Could not find fault with anything and will definitely stay there again.

    The breakfast was excellent, the staff couldn't be more helpful and friendly, and the rooms were very clean and comfortable.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    7.9
    Good hotel for the business trip
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night

    I had a room in the internal part of the hotel, so - window only in the bathroom, just a door , which is made from glas and everyone can see you in, so You have to use the curtains, in order not to be like an peep-show actor.

    Everything was clean, lady at the reception was very friendly, check- in , check out in a quick. Comfortable a bit old - fashioned room, deeply positioned bath, which is good for people with movement problems. Position is close to the city centre, parking is behind the corner , ca. 30 meter walking distance. Quiet place without street sounds. The bed was comfortable.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    8.3
    Helpful & friendly staff, and a good location.
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing I did not like, but if the hotel was a few blocks closer to the city center, it would be slightly more convenient. For me, that was a small issue.

    The staff was very friendly and helpful. The breakfast was also very good. The receptionist gave me excellent restaurant recommendations. I would gladly stay here again.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    8.3
    Good choice for short visit.
    • Business trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night

    Room was spacious, well organised and large but no windows. this was compensated by small awning window above entry door purely for ventilation plus entry door opens onto a pergola type space where other rooms are also located. sleeping was very good though.

    Easy to get to motel, close to historic Aachen.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    10
    Facilities and staffs are 5 stars, specially Kirstin who...
    • Leisure trip
    • People with friends
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No smoking area...

    Facilities and staffs are 5 stars, specially Kirstin who welcomed us on our arrival and also on our check out, extremely professional and friendly!

    Stayed in August 2017

  • Reviewed: 26 August 2017

    8.3
    Staff was really nice.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is in between the Therme and the old city, so it is good if you want to do both. (The sauna side of therme is under construction until October) If you walk to the old city be careful on Peterstrasse. It was a bit intimidating. If you just want to go to the old city I would recommend staying closer.

    Staff was really nice. The rooms were good size and updated. Easy to get to from the bus stop.

    Stayed in August 2017

  • Reviewed: 9 July 2017

    8.3
    Great place, good value for money
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't much choice for the breakfast

    Really nice spacious room with a good villa style set up. The bathroom was really clean and was a very high standard and air con and heating in the room.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    9.2
    Perfect location for the Carolus Spa
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    No in-house dining option apart from breakfast, but the Carolus Spa serves excellent meals in their separate restaurant which is a good solution. It takes longer to walk into the picturesque old town, which is a nicer area but further from the spa.

    Spotlessly clean and very well-run; excellent breakfast buffet, including gluten-free option. Just a short walk from the wonderful Carolus Spa and City Park. Our accommodation was generous with a separate sitting room, fridge and TVs in both rooms. Good WiFi. Air conditioning in sitting room only, but it was efficient. Quiet and pleasant location at rear of building, away from traffic noise. Good value for city accommodation. City sights are memorable and fascinating.

    Stayed in June 2017

  • Reviewed: 23 June 2017

    6.3
    I love the location of the hotel close to most places.
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights

    Not elegantly clean and smoke smell when you enter the hotel. One of the hotel staff was smoking right in front of the hotel door which says no smoking.

    I love the location of the hotel close to most places.

    Stayed in June 2017

  • Reviewed: 23 June 2017

    10
    Comfortable hotel convenient to major sites.
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night

    As in many urban hotels, it was a bit hard to find at first, but worth the effort.

    The hotel was convenient to the major site of the cathedral, and the breakfast was excellent.

    Stayed in June 2017

  • Reviewed: 18 June 2017

    9.6
    Short stop in Aachen
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    Breakfast seems to be expensive (there is an excellent bakery behind the corner - much chipper). Car parking fees.

    Good localization as a start point to visit touristic attractions, easy accessible by car. Very nice staffs and nice room (one of those in inner patio)

    Stayed in June 2017

  • Reviewed: 15 May 2017

    7.5
    Good staff making most of a poor location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Price of breakfast was far too high, price of parking too high. Location is very poor - busy road junction, noisey at night and to be honest a bit rough. Overpriced.

    The staff in reception were excellent, very helpful. Room was small but comfortable. Breakfast was pretty good

    Stayed in May 2017

  • Reviewed: 30 April 2017

    6.7
    Excellent location, with friendly staff.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights

    A lot of calcium scaling around and in the shower, cracked tiles and overall quality of the bathroom fittings.

    The room layout, with separate kitchenette. Off street parking. Variety of the breakfast.

    Stayed in April 2017

  • Reviewed: 24 April 2017

    10
    Hospitality at its best
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn't like.

    The welcome and the service provided by the staff - in particular Frau Knoll - were outstanding and contributed significantly to an extremely enjoyable stay.

    Stayed in April 2017

  • Reviewed: 11 April 2017

    9.6
    Excellent staff in nice hotel
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was excellent and very helpful, they made this hotel stand out! Close to the center of town and a lot of small restaurants around if one did not to walk far. Breakfast was also very good with fresh juice. Room was a little bit hot and too tiered to work on the A/C. Good stay

    Stayed in April 2017

  • Reviewed: 13 March 2017

    10
    Best Western Royal a place where friendliness, comfort, and value translates to satisfaction.
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 8 nights

    One disappointment I experienced is I had to leave a day early and I did notify the desk 24 hours before and was told the next day I could not get a refund for the unused day because of some policy when booking on line.

    The hotel staff were excellent and the room was clean and convent to location I was visiting. I will stay there again on my next visit.

    Stayed in March 2017

  • Reviewed: 5 February 2017

    10
    Thoroughly enjoyed our stay
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a criticism, but the hotel information had said that breakfast could be served in the room, however that was not possible as there was only one lady doing breakfast, but and the big but was that breakfast was served up until 11 am so all was good!

    Great location for the city, and suited us down to the ground. First time we have ever used the mini bar!

    Stayed in February 2017

  • Reviewed: 22 November 2016

    7.9
    The room was basically a small apartment with kitchenette,...
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    The heating system needs to be improved (or at least provide the instructions)

    The room was basically a small apartment with kitchenette, well clean and good for 2 people. The hotel is nice and quite and well placed to go to the Carolus spa. The staff was fine and welcoming.

    Stayed in November 2016

  • Reviewed: 10 November 2016

    9.6
    Staff Gets an A++
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    Maybe a block or two off from the good location. Location good but not the best. On the edge of the less attractive part of town. No problems encountered at night though.

    Very small room, but was so well arranged it worked out perfect. Staff way beyond perfection; knowledgeable, friendly, and helpful with suggestions. Room was decorated in an updated fashion, and cozy.

    Stayed in October 2016

  • Reviewed: 15 September 2016

    9.2
    Great for a one night stay
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    The shops and street directly around the hotel are not the best - especially on Saturday evening. The hotel parking about a block away.

    An excellent room, very quiet, very good breakfast buffet, very helpful staff.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    10
    Lovely friendly hotel
    • With a pet
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night

    The hotel is lovely: perfect location, lovely very big room with a small kitchen, excellent breakfast - but most of all extremely friendly stuff. Always with a smile. Always in a good humour. Always ready to help you with whatever you ask for. I am very impressed by the hotel and particularly by the girls at the reception. THANK YOU!

    Stayed in September 2016

  • Reviewed: 24 August 2016

    3.8
    Only location
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Staff 👎 .. Room was so hot then they transfer us to another room..and they wiling to get the extra money for the new room by giving us punishment of one time smoking in the toilet..!!! It's the last time ever that i stay in this hotel..!!! We feel so bad!!!

    Only location

    Stayed in August 2016

  • Reviewed: 2 August 2016

    5.8
    Room was nicely laid out, liked the couch area.
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A/C generator on roof of the room vibrated and pulsed, creating horrible atmosphere in the room. The manger 'knew' of the problem and said he would turn it off at 10 pm, which he did.

    Room was nicely laid out, liked the couch area. Good breakfasr

    Stayed in July 2016

  • Reviewed: 9 July 2018

    8.5
    Very nice staff and fair prices for parking right next to...
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night

    Very nice staff and fair prices for parking right next to the hotel!

    Stayed in July 2018

  • Reviewed: 13 June 2018

    10
    Good location
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Pay parking

    Good location

    Stayed in June 2018

  • Reviewed: 10 June 2018

    7.5
    the charlemagne history and carolus spa were our main reasons for visiting to acchen
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 4 nights

    nice staff.....and walking distance to the carolus spa.............close to the park

    Stayed in June 2018

  • Reviewed: 3 May 2018

    9.6
    Great place to stay and we even got extra separate room with...
    • Leisure trip
    • People with friends
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    -

    Great place to stay and we even got extra separate room with small pantry. Unexpected!!

    Stayed in April 2018

  • Reviewed: 16 April 2018

    8.3
    Nice position to enjoy the thermal bath
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice position to enjoy the thermal bath

    Stayed in April 2018

  • Reviewed: 3 April 2018

    8.3
    Ok breakfast.
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Ok breakfast. A bit far from city center but walkable. Excellent staff

    Stayed in April 2018

  • Reviewed: 2 March 2018

    8.3
    Very tasty breakfast.
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night

    Very tasty breakfast. Good location for walk in Hot Bath (Terme)

    Stayed in February 2018

  • Reviewed: 14 February 2018

    10
    Perfect, in all respects.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    Bed was good but I am used to a little harder.

    The peace and quiet on the ground floor at the back.

    Stayed in February 2018

  • Reviewed: 28 November 2017

    7.5
    Very enjoyable
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Your hotel receptionist is lovely enjoyed the cakes at reception

    Stayed in November 2017

  • Reviewed: 16 November 2017

    8.3
    Nice staff, allowed late check-out
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    You get what you pay for. Everything was clean an working and so on, but small rooms, soft bed etc.

    Nice staff, allowed late check-out

    Stayed in November 2017

  • Reviewed: 6 November 2017

    8.8
    book and enjoy!
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    cool service, nice apartment arrangement, possible for long stay. Eating out across the street recommended.

    Stayed in November 2017

  • Reviewed: 24 October 2017

    10
    Friendly, relaxed and comfortable
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Nice and clean. Quiet zone in backyard. Extremely friendly staff with long time experience in the hotel. Simply good.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    10
    Just as we hoped at the end of our first day cycling in Germany.
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We only stayed one night. I really can't think of anything negative

    Excellent breakfast, shower, receptionist, general decor.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    9.6
    Good sized rooms in excellent condition.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    Good sized rooms in excellent condition. Comfortable facilities and helpful staff.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    7.5
    Good location for Aachen centre
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed only a single

    Good location for Aachen centre

    Stayed in August 2017

  • Reviewed: 1 August 2017

    7.5
    Nice hotel
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Nice flats friendly staff good location

    Stayed in July 2017

  • Reviewed: 26 July 2017

    10
    Great stay.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great position, very friendly and informative staff.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    7.5
    The hall and kitchen were quite spacious but the bedroom...
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night

    The hall and kitchen were quite spacious but the bedroom itself was too small.

    Stayed in July 2017

  • Reviewed: 17 June 2017

    9.2
    Very cute room, small but ergonomically designed.
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights

    Very cute room, small but ergonomically designed. Clean and stylish. Suitable for a business traveller.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    7.5
    staff, breakfast, separate mini-apartment-like accommodation...
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night

    Extremely bad wi-fi connection and no sports channels on tv

    staff, breakfast, separate mini-apartment-like accommodation in the backyard.

    Stayed in May 2017

  • Reviewed: 19 May 2017

    8.3
    Good value and well located but needs a refit.
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tired decor. My room looked like it had not had a full refit for at least 20years.

    Good value; easy parking; clean and good breakfast.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    7.5
    Short and good stay at reasonnable cost.
    • Business trip
    • Couple
    • Business Single Room
    • Stayed 1 night

    Women at the reception was very sympathetic, pleasant and helpful.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    10
    Great Hotel, Great location.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The staff were really helpful. The room was much better than expected, but that's Best Western for you

    Stayed in May 2017

  • Reviewed: 12 April 2017

    10
    All very good
    • Leisure trip
    • Group
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    All very good

    Stayed in April 2017

  • Reviewed: 5 April 2017

    7.1
    OK
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night

    The light in our room switched on for no reason in the middle of the night... Scary!

    Multilingual receptionist

    Stayed in April 2017

  • Reviewed: 24 March 2017

    7.9
    Comfortable bed, quiet room (ground floor, facing away from...
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Looks a little dated.

    Comfortable bed, quiet room (ground floor, facing away from the street), good bathroom (apart from shower drain), helpful staff.

    Stayed in March 2017

  • Reviewed: 22 March 2017

    10
    I did not take breakfast at the hotel
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night

    I did not take breakfast at the hotel

    I did not take breakfast at the hotel

    Stayed in March 2017

  • Reviewed: 27 February 2017

    7.5
    No money, no funny honey:)
    • Leisure trip
    • Group
    • Family Room (3 Adults)
    • Stayed 1 night

    Best location and best price in Aachen

    Stayed in February 2017

  • Reviewed: 9 February 2017

    10
    All was just perfect
    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All was just perfect

    Stayed in February 2017

  • Reviewed: 4 February 2017

    9.2
    excellent location and comfort near aachen centre
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night

    amazing room, and staff friendliness.

    Stayed in February 2017

  • Reviewed: 23 January 2017

    7.1
    Horrible matress and pillows
    • Leisure trip
    • Family with young children
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Horrible matress and pillows

    Stayed in January 2017

  • Reviewed: 6 December 2016

    8.3
    Excellent location for the town centre.
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights

    Excellent location for the town centre. Within easy walking distance of the shops and xmas market.

    Stayed in December 2016

  • Reviewed: 6 December 2016

    9.2
    close to city center
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    close to city center very clean room

    Stayed in December 2016

  • Reviewed: 5 December 2016

    7.9
    Excellent 2 night stop for the Christmas market
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The location was good and a nice easy going atmosphere loved the lebkucken at reception

    Stayed in December 2016

  • Reviewed: 30 October 2016

    8.3
    Landing in Aachen
    • Business trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location.

    Stayed in October 2016

  • Reviewed: 28 October 2016

    5.8
    Breakfast - good variety and quality
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Room was very small (for a single) Not a great location. Area was down-market

    Breakfast - good variety and quality Staff were very friendly

    Stayed in October 2016

  • Reviewed: 17 September 2016

    7.5
    Excellent
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 4 nights

    would be nice to have air conditioning which was stronger in 30'C weather - everything was perfect!

    Stayed in September 2016

  • Reviewed: 30 August 2016

    7.5
    Aachen - well done everyone
    • Leisure trip
    • Family with older children
    • Business Single Room
    • Stayed 1 night
    • Submitted via mobile

    Air con.

    The croissants were extra flakey.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    8.8
    Clean and comfortable.
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine. Location was on The edge of the heart of the city. Not great to be out past dark.

    The AC and the fan. Breakfast was nice

    Stayed in July 2016

  • Reviewed: 21 July 2016

    7.1
    downtown
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    Rooms are very small

    Near to town

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 January 2016

    7.9
    Very friendly and helpful staff
    • Business trip
    • Solo traveller

    A little further away than ideal from the tourist center of things, but not all that bad. With a stiff neck, I had trouble accommodating the choice of pillows I was offered.

    Very friendly and helpful staff

  • Reviewed: 8 September 2015

    10
    The service and help when needed by all receptionists was...
    • Family with older children

    The price of the breakfast

    The service and help when needed by all receptionists was excelent The locaition of the hotel was very good. The rooms were comfortable, clean and well equiped.

  • Reviewed: 10 August 2015

    5.4
    Location of the hotel in the center
    • Leisure trip
    • Family with young children

    The room is very hot with (AC) They didn't change my room We cannot sleep whole the nights

    Location of the hotel in the center Big family room

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