Grünauer Str. 17-21, Treptow-Köpenick, 12557 Berlin, Germany
#449 of 524 hotels in Berlin
Guests' ChoiceBased on 177 hotel reviews
6.9Cleanliness
7.4
Comfort
7.0
Location
8.0
Facilities
6.7
Staff
7.9
Value for money
6.8
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Massimiliano
Italya bit far from the airport
good pizza at their pizzeria
Stayed in March 2024
Reviewed: 9 April 2024
Oyewole
United KingdomEnvironment
Very good
Stayed in April 2024
Reviewed: 28 March 2024
Adnan
Kosovolocation was excellent, breakfast very good.
Stayed in March 2024
Reviewed: 22 December 2023
Stephan
Germanystreet was loud, window was modern and insulated but obviously not enough for the street noise
heating worked well, there was a table for work in the room, hotel was quiet (due to little occupancy?)
Stayed in December 2023
Reviewed: 27 November 2023
Julie
United KingdomLighting in room very poor , bathroom very dated and shower was awful We were promised river view but didn’t get one Not able to change room temperature other than opening window
Staff were generally helpful Close to trams bed was comfy
Stayed in November 2023
Reviewed: 27 November 2023
Thacker
United KingdomNo usb in rooms
Helpful staff Good public transport Clean Breakfast was good Excellent Italian restaurant attached to hotel
Stayed in November 2023
Reviewed: 9 November 2023
Tehilah
United KingdomOn our first night, I had to go downstairs to ask for the electric kettle. It would be great to have some of these facilities already in the hotel rooms, whenever they are expecting a guest.
The room was ok and the cleaners came every day to clean though a rushed job was done. The location was great for walks along the river and the hotel was nice and quiet for a good rest
Stayed in November 2023
Reviewed: 5 October 2023
Amr
PolandLack of covers, poor lighting in the room, no fridge or utensils at all
Room View, everything was very clean, staff was very good and helpful
Stayed in October 2023
Reviewed: 18 September 2023
Marianthi
GreeceIn my room, the curtains wouldn't close all the way because one of them wasn't properly in its place so I had trouble sleeping due to the light coming from the street. Also, not really the hotel's fault but the room was at the side of the road and there was a lot of noise both from passing cars and from residents all night long.
Breakfast was really good and there were many things to pick from. My room was clean and comfortable. Staff was really friendly and helpful.
Stayed in September 2023
Reviewed: 12 September 2023
Stijn
CanadaIt was very hot in the summer with no real ventilation and it is very loud street side. we had some issues with the water temperature and electricity was not working.
I enjoyed the location, the staff were very friendly and had a nice experience
Stayed in September 2023
Reviewed: 8 September 2023
Mihaela
RomaniaNo frige, no air conditioned, not worth the money
It was clean
Stayed in September 2023
Reviewed: 18 August 2023
Agnieszka
PolandComfortable bed, it was quiet in the room, daily room service.
Stayed in August 2023
Reviewed: 1 August 2023
Aditi
United KingdomFor the price, room could have been better. Shower curtain was cloth, basin choked! No iron or kettle provided in the room and had to be requested.
On the banks of Dahme. Good breakfast and clean room.
Stayed in July 2023
Reviewed: 25 July 2023
Jane
IsraelThere were problems with internet availability. on the weekend the breakfast food thinned out early
Lovely setting and good breakfast. Room was comfortable. Staff were pleasant and helpful. good transport nearby. Close to the old city. Very good restaurant attached.
Stayed in July 2023
Reviewed: 23 July 2023
Mohamed
DenmarkLocation and no air conditioning
Staff
Stayed in July 2023
Reviewed: 24 June 2023
Alexander
GermanyNothing
Nice staff, great Italian restaurant on premise
Stayed in June 2023
Reviewed: 20 June 2023
Geoffrey
United KingdomThere is no air conditioning and rooms on road side were noisy
Breakfasts and location
Stayed in June 2023
Reviewed: 18 June 2023
Johannes
United StatesBathroom looked clean but pretty old, the shower was somewhat separated and pretty dark because no direct light in there. Beds and pillows looked nice and clean but somehow not actually comfortable to sleep on.
Location and staff are very friendly
Stayed in May 2023
Reviewed: 16 June 2023
Jessica
United KingdomThe hotel room looked quite old fashioned, the bed was not very comfortable, there was a smell in the room
Great location
Stayed in May 2023
Reviewed: 14 June 2023
Catalin
RomaniaNo air conditioning in rooms
The staff and the location. Breakfast was very good.
Stayed in June 2023
Reviewed: 12 June 2023
James
United Statespay to use the spa, advertising pool
the view and convince of a restaurant and bar
Stayed in June 2023
Reviewed: 25 May 2023
Philip
United Kingdomstaff were slow and room facilities eg water not replaced, no iron
location and rooms
Stayed in May 2023
Reviewed: 17 May 2023
Marc
SpainBed not 100% comfortable
Stayed in May 2023
Reviewed: 12 May 2023
Kathleen
Australiaone of the bathroom drains was smelly.
The breakfast buffet was amazing, the room size fantastic and we received the additional bed for our child.
Stayed in May 2023
Seville, Spain
Orvieto, Italy
Ios Chora, Greece
Dębica, Poland
Padova, Italy
Bright, Australia
Cesme, Turkey
Jayapura, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content