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Reviews of Best Western Premier Airporthotel Fontane Berlin This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Jonas-Lie-Str. 5-11, 15831 Schönefeld, Germany

#6 of 11 hotels in Schönefeld

Guests' Choice

Review score

Based on 405 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    7.3

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.4

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Showing 1 - 63

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Due to the location if you do not have a car you are are stuck with a €20 one way taxi or shuttle to the airport. Too pricey. Local bus stop is a 20min walk.

    Stayed in June 2018

  • Reviewed: 8 June 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from airport-$40 euro round trip, would have saved time and money to book airport hotel that was more expensive!

    Too far from airport would have been more economical to stay at more expensive airport hotel by the time I spent $40 euros to and from in Uber/cab!

    Stayed in June 2018

  • Reviewed: 29 May 2018

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room was too warm. The aircon didn't work properly.

    This hotel is definitely good for coming with pets. We had dog bowls with food prepared and you are allowed to leave your dog in the room when you are gone. Charges are low 10e/night. It was clean, large but yet cosy.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We asked for a single large bed but we were given two single small beds and when I asked about the same, they said thats the best they can offer. We weren't quite impressed by that response. Also, they promised to give us a wake up call but didn't at the right time. Thus, if we completely relied on their wakeup call, we would have missed our flight to Italy.

    Close to the Airport if you drive your car and would like to park it. Very convenient for Holiday parking and flying.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I didn't like in the room we didn't find not even a little bottle of water, normally this is something that costs very little for the structure but has a huge value for travelers that have been flying and need a little bit of refreshment.. Because of this we ordered a bottle of water that costed us 9,50 Euro for 75cl, CRAZY!! Also, the shuttle to the airport costed too much in my opinion (15 Euro). Last but not least we were charged for shuttle and water when we were still in the room, without asking for permission/letting us choose the credit card etc... For me this behavior is unacceptable! I think I'll never go there

    Stayed in April 2018

  • Reviewed: 21 January 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I asked for a quiet room both on Booking.com and via message to the hotel- reminded this during check-in (the lady at the reception said: it’s the third floor so it’s quiet...) - me and my colleague got super loud rooms located on the attic (roof windows with no screens or curtains) - it was literally like sleeping on the highway! The room was clean but if you are looking for something trendy and new - not the place to pick... also no shower gel after one press of the bottle + the tissue case was not screwed to the wall and twice fell off during usage Time has stopped at this particular hotel

    Stayed in January 2018

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Sometimes there were problems communicating with the staff, but that may have been due to the language barrier.

    The room was very nice, and included a fridge which was useful. Though we had asked for a double and it was two twin beds together. It was nearer to the train station than we thought, and close to a small supermarket.

    Stayed in September 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The hotel surprised us for the good.

    We reserved only one night so we will be close to Schönefeld Airport (SXF) due very early flight in the morning. It is good hotel and well maintained. Restaurant on site, part of the hotel.

    Stayed in August 2017

  • Reviewed: 5 July 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy on the terrace of the hotel restaurant! Good would be here a noise reduction wall!

    Nice big room, big nice bath , all clean and friendly and total opposite to the best Western in Jena! Fast internet everywhere! Silent rooms and nothing to hear from busy street in front of this hotel!

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    restaurant had good food but was understaffed...service was really slow

    gave us free breakfast because they gave us wrong room breakfast buffet is wonderful and huge!

    Stayed in May 2017

  • Reviewed: 13 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The Metro S bahn has construction going on at the time and about5 stations were closed so it was a pain the get by the bus service that the Metro had supplied as an alternate to the train

    The location was a little far from public transport but they were very willing to fetch a taxi at all hours of the day. The facilities were great. Their breakfast was superb, great selections

    Stayed in May 2017

  • Reviewed: 5 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The Hotel it's basically ok, but in base of the money that cost, I think that the quality could be better. The smoking room are not enough for the normal request. The restaurant it's expensive considered the quality of the food. You are close with the Highway, so you can't hold open the windows, because the noise it will be high.

    The room are big and cleaned. The WI-FI could be improved. The breakfast it's good. The Fitness room it's ok, of course the quality of the machines it's not the maximum, but let me say, for a fitness room in Hotel it's enough. The Staff it's cordial. The parking place it's expensive, but confortable.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As above with airport shuttle.

    We both had a delicious German dinner. The waiter, Tobias, was extremely helpful and speaks excellent English. A little disappointed with cost of the 15 euro each way airport shuttle although it was efficient. You have to organize beforehand with the hotel, then meet him in the airport car park. Should be on booking.com info.

    Stayed in April 2017

  • Reviewed: 1 April 2017

    • Leisure trip
    • Couple
    • Superior Double with Garden View
    • Stayed 2 nights

    Would have been better if nearer Berlin City centre.

    Spa facilities were in good order and very relaxing. The restaurant menu was good for the evening meal and the breakfast was superb.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Hotel states it runs a airport shuttle, unfortunately this is something you have to pay for and cost is not much cheaper than a taxi.

    Clean and comfortable, good only for stay before or after flight

    Stayed in March 2017

  • Reviewed: 5 November 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    When checking out i ask if they could keep my bag for 5 hours ( they say is possible to do this in the hotel wellcome pack) but the personal just told me it was not possible because they didn´t have any space left. The hotel is not so close to the airport and they don´t offer free transfer( you have to pay 15 euros one way to use the hotel transfer bus).

    Stayed in November 2016

  • Reviewed: 14 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    First night ordered a small beer and a large water and it cost E9.90 They also charge E15 ONE WAY to the airport (6km away).The place is in general overpriced. The gym from the photos looks quiet good but its really dated when you get there.And the free weights are a bit of a joke. Also it was E130 a night for a room with No breakfast.

    room was comfortable. room service was reasonable

    Stayed in September 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Family with older children
    • Standard Double Room
    • Stayed 1 night

    We encountered a young guy at the reception who was probably new at his position. It was difficult to explain him that the two rooms were reserved by one person. The check-in procedure was chaotic, slow and unpleasant.

    Convenient place for an overnight stay to take a flight from the Berlin Schönefeld airport (SXF). Hotel rooms newly furnished and perfectly clean, beds comfortable. No noise from the planes or highway (with closed soundproof windows).

    Stayed in September 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lady on reception was not very welcoming and unhelpful. Hotel was expensive without breakfast and it is well out of the way for travelers.

    Liked the Wi-Fi. The room was very clean, big and comfortable. The parking was on the street but right in front of the Hotel. Close to the highway but noise did not affect us. Had dinner in the restaurant which was very nice.

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It`s an airport hotel so it can get a bit noisy.

    Very big rooms with kichenette, comforyable beds, big garage. About 11 km to the closest U-bahn station Alten Mariendorf where you can find free P&R parking.

    Stayed in September 2016

  • Reviewed: 14 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

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    Stayed in May 2018

  • Reviewed: 12 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Perfect overnight for flying out in the early morning. Easy underground secured parking and excellent breakfast.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was further away from Schonefeld Airport than expected.taxi EUR20.

    Very clean and quiet. Great staff. Gym and spa facilities excellent.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice hotel near Berlin airport. Very friendly and cozy.

    Stayed in March 2018

  • Reviewed: 12 February 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Excellent food of a high standard

    Stayed in February 2018

  • Reviewed: 19 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking not free

    Close to airport

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was great. Miriam at reception was so polite and friendly along with being so helpful.

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We got a room with somewhat worn out carpeting which stinks.

    Cozy hotel, clean bathroom, helpful staff, fitness facilities

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel

    Stayed in November 2017

  • Reviewed: 30 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Difficult to move without car.

    Clean room and nice staff. Near from Airport

    Stayed in November 2017

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    NO parking available and had to park in the street far away. No customer friendly approach to reception at check in.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room furnitures are quite old

    Good 4 hotel for the price, ok for early flights

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The cost of breakfast.

    The room was quiet and the check in was smooth. The young man was very professional.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were awesome!!

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The shuttle was 15 euros each way, which was not clearly advertised.

    Great options for the breakfast buffet, a bit pricey but worth it in the end

    Stayed in September 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Cleanliness, helpful staff. My recommendations to Mr Elias at the reception.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Need renovation or at least painting inside...

    Big room and bathroom

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Clean place, nice staff, sorry couldnt stay longer.

    Stayed in March 2017

  • Reviewed: 15 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    i took for ever to get served dinner and no one spoke English

    The Sunna was open very late

    Stayed in March 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was new and spacious.

    Stayed in January 2017

  • Reviewed: 29 November 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    very good breakfast big and clean rooms comfortable beds

    Stayed in November 2016

  • Reviewed: 22 November 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in November 2016

  • Reviewed: 21 November 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Distance from any transport and shops

    The food was very good

    Stayed in October 2016

  • Reviewed: 19 November 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No mineral water at room for free I had to pay €3 for small bottle :(.

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Everything

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Superior Double with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Staff very friendly in English

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food was not good enough

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    EASy access by road and have stayed here before

    Stayed in September 2016

  • Reviewed: 6 August 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 April 2016

    • Business trip
    • Couple

    Just an amazing airport hotel. Everything was very clean, tidy and the staff was very professional and polite. We also loved the restaurant. Food was fresh and tasty. Definitely recommended hotel in Berlin!

  • Reviewed: 20 March 2016

    • Business trip
    • Solo traveller

    Understaffed at the restaurant/bar for dinner – all the waiters were very, very effective, so it was not a problem – but they deserve the time to see to each customer sufficiently. They were clearly hard pressed to serve the amount of guests.

    Stunning room, really friendly staff.

  • Reviewed: 6 May 2015

    • Leisure trip
    • Couple

    For some people location near street can be a minus (it can be a plus when you are on business trip). Tight windows suppress the noise from the street.

    Clean, spacious room and bathroom - Set of cosmetics - Nice furniture - 32" TV - Hairdryer - Free wifi - Free parking - Jaccuzi and sauna included in price - Friendly staff We recommend this hotel

  • Reviewed: 17 March 2016

    • Business trip
    • Solo traveller

    Location was great for my meetings. Just off the Autobahn. Great Hotel and staff were great. Food was great.

  • Reviewed: 7 March 2016

    • Business trip
    • Solo traveller

    Location

  • Reviewed: 25 January 2016

    • Leisure trip
    • Couple

    A bit noisy with the road West of the hotel, despite noise protection windows

    Nice room, very nice bathroom , staff

  • Reviewed: 19 January 2016

    • Business trip
    • Solo traveller

    Staff very rude unfriendly and rubbish greatings

    Clean and comfy

  • Reviewed: 10 December 2015

    • Leisure trip
    • Couple

    you need to triple glaze the windows

  • Reviewed: 4 October 2015

    • Leisure trip
    • Couple

    Suburban area Extremely clean Bicycles free rental

  • Reviewed: 29 September 2015

    • Leisure trip
    • Group

    2km to S-Bahn station.

  • Reviewed: 2 August 2015

    • Business trip
    • Solo traveller

    Room facing the motorway with constant tyre noise in the background

    Size of room, cleanliness of hotel. Pleasant staff

  • Reviewed: 3 July 2015

    • Group

    The room, the breakfast and the people

  • Reviewed: 28 March 2015

    • Business trip
    • Solo traveller

    Road at the front can be noisy

    Clean & Comfortable

  • Reviewed: 3 January 2015

    • Leisure trip
    • Couple

    location: not close to train station. Charged a fee to shuttle from hotel to the station.

    room price

There are also 28 reviews without text. These impact the overall review score.

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