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Reviews of Best Western Plus Hotel Böttcherhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Wöhlerstr. 2, 22113 Hamburg, Germany

#110 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 793 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    6.7

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 - 66

  • Reviewed: 15 July 2018

    5.8
    Good for business stays
    • Business trip
    • Group
    • Business Double Room
    • Stayed 1 night

    Although I had non-smoking room that seemed to be in a non-smoking wing, I had to go through a bad smell as if someone just walked in front of me smoking (might actually have been the case).

    The bar food was good: I had a late night dinner with a very good goulash soup and rich club sandwich. Ample room in the bar and breakfast area, good choice of food.

    Stayed in July 2018

  • Reviewed: 14 June 2018

    7.1
    The room and amenities were good but the breakfast too expensive and the parking house as well.
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    The hotel is approx. 5 km away from the city center, The air-condition was slowly but the temperature okay. The breakfast is quite too expensive with 19€ and not competitive for a 4-Star Hotel. There should be a review very soon.

    The Hotel is clean, well equipped with a Sauna and fitness area. The area looks very new and has everything you need for a run and a small workout as well as 2 different saunas. The hotel room was spacious, TV okay, the bed was comfortable. The check-in was fast and the people helpful.

    Stayed in June 2018

  • Reviewed: 2 April 2018

    7.1
    Clean rooms, nice lobby
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    1) Staff was not friendly while check-in (didn’t expect that providing slippers and bathrobes is such a big deal for the staff! got slippers after asking abt them, didn’t get bathrobes even though saw that old couple before me got the whole pack for spa). Wasn’t told anything abt gym/spa facilities while check-in, had to ask everything 2) Location - hotel is located away from the center in an industrial/logistics zone, with lots of abandoned cars. Guests would be more comfortable with their own car.

    Clean rooms, nice lobby

    Stayed in April 2018

  • Reviewed: 27 September 2017

    9.6
    Super hotel with big comfy and clean rooms. I will definitel come back.
    • Leisure trip
    • Solo traveller
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel all in all was excellent. The room was really big and comfortable, clean and good. Staff was extremely nice, I arrived early so my room wasn't ready. But they arranged it to be clear within less then 30 min after I arrived..

    Stayed in September 2017

  • Reviewed: 10 August 2017

    8.3
    Short family break in business style
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 3 nights

    The staff of the restaurant was too stiff, not possible to get a burger for my lady-girl (14) because it was bar-food but we wanted and planned to have dinner in the restaurant. Not a way of being guest friendly........ We have spend more than enough in the Bar & Restaurant. Also I think it's not ok for charging Apple juice for a breakfast of €18/pp (same pricing for kids)

    Nice clean and friendly hotel which looked very new in a poor area

    Stayed in August 2017

  • Reviewed: 10 August 2017

    9.6
    Good experience.
    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast ends too early. Location is far from most activities.

    Friendly staff. Received free room upgrade. Good choices in mini-bar. Very comfortable

    Stayed in August 2017

  • Reviewed: 18 April 2017

    7.9
    - wellness was closed and opened only at 16 pm due to the...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    - wellness was closed and opened only at 16 pm due to the fact that there was public holiday on friday - no water in the fitness department - crowded in the morning at the restaurant and at the bar, so if you did not order breakfast - which was overpriced - you should have waited unreasonably long for a coffee

    Stayed in April 2017

  • Reviewed: 18 April 2017

    6.7
    Good hotel at not the best location
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 2 nights

    Restaurant service. Location is a bit dodgy, probably not good for walking after dark. Expensive parking. Not usable public transport after workhours.

    Good standard. Nice room. Friendly staff. Good restaurant and food. Good parking facility. Good public transport during daytime

    Stayed in April 2017

  • Reviewed: 4 December 2016

    7.9
    My recent stay at Hamburg
    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location of the Hotel and poor connectivity to metro station. Also the Hotel do not provide complimentary water bottles to its guests.

    The hotel is clean, staff is quite co-operative and always willing to help ithere guests.

    Stayed in December 2016

  • Reviewed: 24 October 2016

    7.9
    Nice for a short stay in Hamburg
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night

    After taking the lift up to the 6th floor, we had to take the stairs going to the 7th floor where our room is located, but we only stayed for a night so it was not a big issue since we didn't have a lot of luggage

    the room was nice, spacious bathroom, parking is secure

    Stayed in October 2016

  • Reviewed: 11 July 2018

    8.3
    Perfect for business trip
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    quality of food at the restaurant

    Clean and in a good position with all needed services inside, including parking

    Stayed in July 2018

  • Reviewed: 29 April 2018

    9.2
    A really great hotel placed slightly out of the way.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 4 nights

    Attention to detail, friendly staff and good food.

    Stayed in April 2018

  • Reviewed: 26 April 2018

    9.2
    Very nice and clean room.
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    nothing

    Very nice and clean room.

    Stayed in April 2018

  • Reviewed: 31 March 2018

    7.1
    Good spa facilities - looks very new.
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is located far away from city center - had to take bus and train. Taxi is around 20euro.

    Good spa facilities - looks very new.

    Stayed in March 2018

  • Reviewed: 19 January 2018

    7.1
    Hotel was overbooked and when I have arrived I had to stay...
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was overbooked and when I have arrived I had to stay in a room without any bath and toilet

    Stayed in January 2018

  • Reviewed: 5 November 2017

    6.7
    alles in allem good value for money.
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 2 nights

    alles in allem good value for money.

    Stayed in November 2017

  • Reviewed: 7 September 2017

    10
    Very good stay, would highly recommend
    • Leisure trip
    • Solo traveller
    • Premium Double Room
    • Stayed 1 night

    I liked everything about the hotel.

    I was given a newly refurbished room which was outstanding!

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.6
    Very good breakfast
    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    Very good breakfast Very nice room and XL-bathroom

    Stayed in August 2017

  • Reviewed: 18 August 2017

    9.2
    Fantastic.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    This hotel is very good and the room is big and comfortebull with everything you need.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    8.3
    The hotel is great but the location is not accessible by a public transport
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 2 nights

    Location, location, location

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    Great place
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outside the city

    Friendly staff, clean, big rooms, so i like the reception area, restaurant and everything is great..

    Stayed in July 2017

  • Reviewed: 16 July 2017

    6.7
    So so
    • Business trip
    • Group
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sttaf

    The beds

    Stayed in July 2017

  • Reviewed: 24 June 2017

    6.7
    Good lodging for business travelers
    • Business trip
    • Group
    • Business Double Room
    • Stayed 1 night

    Price sounds to be excessive.

    Breakfast is pricey, but good one really. Restaurant gives a sense of relax for dinner after a long working day.

    Stayed in June 2017

  • Reviewed: 23 June 2017

    8.8
    Nice, rooms very quiet.
    • Leisure trip
    • Group
    • Business Double Room
    • Stayed 8 nights

    Would like to see people in restaurant smile.

    Ordered room service. Fast and friendly, smiling. Nice to see.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    10
    Very goog all
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very goog all

    Stayed in May 2017

  • Reviewed: 20 May 2017

    7.9
    Nice hotel in the outskirts of Hamburg.
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    Situation.

    Nice hotel in the outskirts of Hamburg. Situaded in an industrial area, has nothing near so perhaps avoid it if you don´t have a car.

    Stayed in May 2017

  • Reviewed: 30 April 2017

    7.5
    Great place to stay.
    • Business trip
    • Solo traveller
    • Premium Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Far from city centre.

    Great place to stay. The tea was great.

    Stayed in April 2017

  • Reviewed: 19 December 2016

    7.5
    Fair
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, in factory area

    Clean towels, good room

    Stayed in December 2016

  • Reviewed: 24 October 2016

    7.1
    Nice, spacey rooms.
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    Nice, spacey rooms. Clean and comfortable

    Stayed in September 2016

  • Reviewed: 18 October 2016

    8.8
    Very nice and convenient
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    I can't think of anything

    Very clean Wonderful staff Easy to find

    Stayed in September 2016

  • Reviewed: 13 October 2016

    5.8
    The staff were reasonably friendly.
    • Leisure trip
    • Solo traveller
    • Premium Double Room
    • Stayed 1 night

    Breakfast was expensive for those of us who don't stuff ourselves with meat and cheeses.

    The staff were reasonably friendly.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    7.5
    Comfortable, practical
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception at arrival

    Nice room, pleasant restaurant staff, garage connected to hotel/reception

    Stayed in October 2016

  • Reviewed: 4 October 2016

    9.6
    very recommendable for motorized businessmen
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 2 nights

    a nice full range buffet

    Stayed in October 2016

  • Reviewed: 26 September 2016

    8.3
    really nice for a short break
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights

    the beds are super confortable

    Stayed in September 2016

  • Reviewed: 8 September 2016

    9.6
    Great hotel!
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfy

    Stayed in September 2016

  • Reviewed: 14 August 2016

    7.5
    Pretty stay with relaxed spa evening
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room service woke us up at 8.30am by knocking on the door...

    Amazing spa area, very new and very good

    Stayed in August 2016

  • Reviewed: 5 August 2016

    7.5
    Spacious room & clean
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights

    Noise every morning due to usage of drilling machines for renovation activities.

    Spacious room & clean

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    7.1
    Clean room, comfy bed, good WiFi
    • Leisure trip
    • Couple

    Far from the city center, in industrial area, around 40 min by bus from Berliner Tor station. But if you have a car, no worries

    Clean room, comfy bed, good WiFi

  • Reviewed: 6 February 2016

    5.4
    They have smoking floor
    • Leisure trip
    • Couple

    First stay had to move 2 times and still no double bed. Second stay as i bookedcos they promised me a double bed but still nothing they didnt care staff bit rude

    They have smoking floor

  • Reviewed: 5 January 2016

    7.9
    Very good costumer service.
    • Leisure trip
    • Couple

    In the wellness area people where walking around naked without covering themself up. I think maybe thats just what it is like in Germany when you go to spa's and wellness areas. But it kind of ruined the romantic experiance for me and my fiancé. The staff did not speak very good English, and more than once we had to give up on making them understand what we where asking.

    Very good costumer service. Free shuttlebus to take us to the station and pick us up from the station. The room cleaning was exceptionel.

  • Reviewed: 22 November 2015

    4.2
    The room and hotel was clean.
    • Business trip
    • Solo traveller

    The location is very bad, it is very far from the city center. The personnel was not very kind and attentive. Open buffet breakfast was weak.

    The room and hotel was clean.

  • Reviewed: 28 September 2015

    4.2
    It is far away from the city center and the bus outside the...
    • Leisure trip
    • Family with older children

    It is far away from the city center and the bus outside the hotel departs every one hour. We chose not to have breakfast in the hotel as it was a very expensive option. We ordered a non-smoking room but it smells always of cigarettes. Staff were less friendly

  • Reviewed: 9 September 2015

    8.8
    The hotel was excellent.
    • Business trip
    • Solo traveller

    The hours of the gym were limited. That aside, the quality of the gym was good.

    The hotel was excellent. There was lots of parking. Both the room and hotel were high spec and very clean and comfortable. The staff were also helpful. I would definitely stay there again.

  • Reviewed: 8 August 2015

    5.4
    Beds are very soft and the mattresses are separate, leaving...
    • Leisure trip
    • Couple

    Beds are very soft and the mattresses are separate, leaving an uncomfortable gap between them. The bus 160 only goes once per hour on the weekend and it's not easy to reach the hotel on foot from the nearest subway station.

  • Reviewed: 22 July 2015

    7.9
    The bed was one of the best I have ever slept.
    • Leisure trip
    • Family with older children

    Room was clean and excelelnt, but it smelled like it was an old smoking room. I don't know if it was due to air conditioning or what, but the first impression for the nose was not good. The location is not at best. You can reach the city by bus but if you plan to move during weekends keep in minds that Buses run every 30 minutes or more.

    The bed was one of the best I have ever slept. The air conditioning is so silent you cannot believe it is working.

  • Reviewed: 14 July 2015

    8.3
    the room is not small and they offer free suana.
    • Leisure trip
    • Couple

    It is far from the city and there is little shops and restaurants in the neighborhood

    the room is not small and they offer free suana.the internet is free and fast.

  • Reviewed: 8 June 2015

    7.1
    Rooms, and in general appearance are very satisfactory.
    • Leisure trip
    • Couple

    No Internet whatsoever. This is very important for persons who are depending on communication for business. Absent of internet connection is very disappointing and disturbing. There is no easy way to come with suitcases into the lobby with a cart, and no help in the hotel.

    Rooms, and in general appearance are very satisfactory. Service OK. Restaurant very good

  • Reviewed: 20 May 2015

    9.6
    Hamburg was lovely with lots going on as the harbour...
    • Leisure trip
    • Couple

    Due to the hotel being a little bit out of the city centre the late night bus service from the station was poor. However this is not a fault with the hotel

    Hamburg was lovely with lots going on as the harbour festival was on the weekend we visited.

  • Reviewed: 17 May 2015

    7.9
    the room was perfect.
    • Leisure trip
    • Couple

    the hotel is almost out of the city. In the very outskirts near the highway.

    the room was perfect. very clean and nicely done. the bed sheets and linens super soft, the bed very comfortable. smoking rooms available for no extra fee.

  • Reviewed: 6 January 2015

    3.8
    It's really to far from centrum!
    • Leisure trip
    • Couple

    It's really to far from centrum!! You need 60 euros per day to only go to city and back! No free WiFi!! You have to pay extra for this! Really bad!

  • Reviewed: 26 May 2016

    10
    Great place.
    • Business trip
    • Solo traveller

    Great place. Very clean.

  • Reviewed: 26 May 2016

    10
    The cleanest of the place and the staffing, the quietness of...
    • Leisure trip
    • Couple

    The quietness of the hotel

    The cleanest of the place and the staffing, the quietness of the place and they very good

  • Reviewed: 26 April 2016

    6.7
    good breakfast buffet, good room
    • Leisure trip
    • Couple

    expensive for a breakfast buffet

    good breakfast buffet, good room

  • Reviewed: 3 February 2016

    7.5
    Great menu for dinner
    • Business trip
    • Solo traveller

    Great menu for dinner

  • Reviewed: 1 December 2015

    6.7
    Clean, comfortable rooms.
    • Leisure trip
    • Couple

    Its pretty far from the city, you need to take a bus and an underground to get anywhere. Or a taxi.

    Clean, comfortable rooms.

  • Reviewed: 27 October 2015

    10
    very friendly staff and very comfortable room, next to...
    • Leisure trip
    • Couple

    very friendly staff and very comfortable room, next to gasstation

  • Reviewed: 22 September 2015

    5.0
    The facilities are very nice.
    • Leisure trip
    • Solo traveller

    Service of people terrible in every respect.

    The facilities are very nice.

  • Reviewed: 7 September 2015

    9.2
    Very good food in the restaurant and a lucky upgrade to a...
    • Business trip
    • Solo traveller

    Very good food in the restaurant and a lucky upgrade to a luxury room!

  • Reviewed: 20 August 2015

    9.6
    comfortable hotel with sauna and gym
    • Leisure trip
    • Family with young children

    paid parking

    comfortable hotel with sauna and gym

  • Reviewed: 2 July 2015

    9.6
    Everything!
    • Business trip
    • Solo traveller

    Everything! Super service, super Spa, super Fitness... Excellent!

  • Reviewed: 16 June 2015

    9.6
    Sauna section was great!
    • Leisure trip
    • Couple

    The bed was made of two mattresses instead of one. Internet did not always work.

    Sauna section was great!

  • Reviewed: 15 May 2015

    8.3
    Everything
    • Leisure trip
    • Family with young children

    Air con not working.

    Everything

  • Reviewed: 18 April 2015

    10
    The best hotel in Hamburg.
    • Business trip
    • Couple

    Wifi is coming and going

    The best hotel in Hamburg.

  • Reviewed: 22 March 2015

    5.0
    Camere comode ed eleganti
    • Business trip
    • Solo traveller

    Hotel declares the line wifi in all rooms. but unfortunately it does not work. scammers

    Camere comode ed eleganti

  • Reviewed: 24 February 2015

    8.8
    nice hotel very helpful staff
    • Leisure trip
    • Couple

    Pillows not great and a bit far from city centre but i chose it

    nice hotel very helpful staff They got me a smoking room

  • Reviewed: 28 January 2015

    6.3
    Clean, new, comfortable
    • Leisure trip
    • Couple

    Very very bad location, far from everywhere

    Clean, new, comfortable

There are also 35 reviews without text. These impact the overall review score.

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