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Reviews of Hotel Burg Wernberg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Schloßberg 10, 92533 Wernberg-Köblitz, Germany

#1 of 3 hotels in Wernberg-Köblitz

Guests' Choice

Review score

Based on 75 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.3

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Showing 1 - 26

  • Reviewed: 23 October 2017

    10
    Authentic historic castle nestled in a beautiful landscape.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Authentic historic castle nestled in a beautiful landscape. One of the best hotel experiences I have had while traveling throughout Europe. The staff was extremely professional and courteous. Highly recommended.

    Stayed in October 2017

  • Reviewed: 2 May 2017

    9.6
    Excellent retreat if your looking for a quiet time away from the cities.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Parking was a little challenging being a distance to front door and sometimes full, but considering the building and location I guess this is worth living with.

    Everyone was pleasant and helpful. I would recommend this place to all my friends and Colleagues.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    9.6
    Wonderful place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Amazing place, they upgraded us to a huge suit because of our birthday. Delicious food at the restaurant and superior service in general. Great place!

    Stayed in April 2017

  • Reviewed: 3 January 2017

    2.9
    Bad service, small room, not worth, too far away from the city.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad service, small room, not worth, too far away from the city. no heater inside bath room, even the weather is cold. Won't be there again! The staffs are not friendly, request the adaptor, but no response. The staffs need to take the service training again! Expensive room, expensive dinner, think before you book this hotel!!!!!!! Super bad!

    Nothing, Staffs are bad, room is bad.

    Stayed in December 2016

  • Reviewed: 30 December 2016

    9.6
    Staff and hotel were great and very welcoming.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Staff and hotel were great and very welcoming. Food at the casual restaurant was outstanding. Room was very comfortable and clean. The castle is a beautiful venue. Great overnight stop on the way to the Munich airport.

    Stayed in December 2016

  • Reviewed: 19 November 2016

    7.1
    Great setting - Disappointing accommodation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the money we paid for a deluxe room, we felt it was small and quite cramped. We decided to have a room-service dinner (which was tasty), but there certainly wasn't enough room for two to sit comfortably at the table and eat. If we'd wanted to watch TV, we could only have watched it in comfort when we were in bed, as the TV was in a cabinet. Otherwise it meant the TV had to be viewed at an angle when sitting in the chairs.

    Loved the setting and surrounds of the castle.

    Stayed in November 2016

  • Reviewed: 20 August 2016

    10
    Our stay at Wernberg Castle
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    They didn't leave out anything. This place was as close to perfect as your going to get.

    This is by far the best place that I have ever stayed. It was easy to find, spotless very comfortable room. They have every detail covered that you could ever think to want or need. They also have an excellent chef. I can't say enough about what a great place this was to spend my last day in Germany. I felt like a princess staying in a castle. Valet parking included. Beautiful grounds with walking trails. Not the cheap toiletries that you usually get even in high end hotels. They have the best of everything. I would highly recommend this hotel to anyone.

    Stayed in August 2016

  • Reviewed: 24 July 2016

    9.6
    Excellent stop en-route to Prague.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We found the bed a little firm.

    Everything! The helpfulness of the staff, the quality of the food, the character and cleanliness of the property. Despite being a few kilometres from the autobahn it had a peaceful and relaxing atmosphere.

    Stayed in July 2016

  • Reviewed: 12 July 2018

    9.6
    Wonderful!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Everything!! The setting in an old castle, the location, surroundings, service, breakfast, staff...

    Stayed in July 2018

  • Reviewed: 9 April 2018

    9.6
    Lovely stay! I wish we could have stayed on another night.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Room was slightly small, but everything was very nice.

    Beautiful place with access to hiking and fine dining. The staff were helpful and friendly.

    Stayed in April 2018

  • Reviewed: 24 August 2017

    8.8
    Beautiful hotel for short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    room and bathroom is a bit small; no airconditioning for warm summer nights

    beautiful castle; excellent restaurant

    Stayed in July 2017

  • Reviewed: 20 April 2017

    8.8
    Unique place to stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unique place to stay. Restaurant was very nice.

    Stayed in March 2017

  • Reviewed: 7 August 2016

    10
    Super staff
    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Super staff

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 July 2015

    8.3
    Absolutely beautiful old castle, but with mostly modernised...
    • Leisure trip
    • Couple

    There were a lot of staff which no doubt is how many of the small attentive details were made possible, however it did add to the slightly impersonal, commercial feel of the place as we never saw the same person twice. All in all, I actually can't fault the place, it is very high quality, and I think it just depends on what atmosphere you personally prefer in a hotel. We did stay in a couple of other lovely hotels during our Bavaria trip though which were significantly better value in our opinion.

    Absolutely beautiful old castle, but with mostly modernised rooms. This made the place feel slightly commercial to us, and took away a little from the historical character. The service was very attentive, with lots of lovely small details such as a hand-written personalised greeting card to us both in the room. The health suite and sauna in the cellars of the hotel is absolutely fabulous, and since we were crazy enough to use it in the height of summer, we had it all to ourselves! Great fun and very luxurious. We ate in the Michelin starred restaurant on one of the nights, which was very good, with prices typical of a place like that (although in our favour with the strength of the GBP against the Euro at the moment). But for other meals we ate outside of the hotel, since apart from the lovely treat fine-dining meal, we prefer large hearty portions - they have another non-fine-dining restaurant which we didn't have a chance to try so maybe this has large portions, not sure. We found breakfast portions to be on the small side for the price (although if you are cheeky enough to ask for a large number of eggs then they will provide this with no complaint!) and again, since it is a buffet, although the buffet portions are very small, if you are cheeky enough to simply take half of the buffet plate which is on offer then you can get enough to eat! So all in all, I actually can't fault the place, it is very high quality, and I think it just depends on what atmosphere you personally prefer in a hotel.

  • Reviewed: 21 July 2015

    6.7
    The restaurant was really wonderful.
    • Leisure trip
    • Family with older children

    It was very hot the night we were there and there were no fans. We kept the windows open but were kept awake until 4:30 by a wedding reception. My husband asked for a flat sheet. Because sleeping with a duvet was too hot. We were told that there were no more sheets in the hotel. Hard to believe, but if true it is incredibly inefficient.

    The restaurant was really wonderful.

  • Reviewed: 20 April 2016

    10
    Excellent staff!
    • Business trip
    • Solo traveller

    Nothing!

    Excellent staff! Always friendly and attentive!

  • Reviewed: 18 February 2016

    10
    Staff was very friendly
    • Business trip
    • Couple

    Everything was perfect

    Staff was very friendly

  • Reviewed: 10 December 2015

    10
    The reception, the ambience, the exterior and interior, the...
    • Business trip
    • Solo traveller

    The reception, the ambience, the exterior and interior, the restaurant, and the relaxed friendliness of the staff once again.

  • Reviewed: 6 October 2015

    10
    The meal was absolutely incredible and what can be better...
    • Leisure trip
    • Couple

    The meal was absolutely incredible and what can be better than staying in a Castle.

  • Reviewed: 4 July 2015

    10
    Loved the tower room, meals and friendly staff.
    • Leisure trip
    • Couple

    Loved the tower room, meals and friendly staff.

  • Reviewed: 6 June 2015

    9.6
    The atmosphere of the castle was amazing and had so much fun...
    • Leisure trip
    • Couple

    The atmosphere of the castle was amazing and had so much fun exploring all the nooks and crannies. Great nights sleep and a fairly amusing ghost.

  • Reviewed: 7 April 2015

    9.6
    Excellent food, personal, wellness and service.
    • Leisure trip
    • Group

    small room

    Excellent food, personal, wellness and service.

  • Reviewed: 17 March 2015

    10
    Every thing
    • Business trip
    • Solo traveller

    Every thing

  • Reviewed: 16 March 2015

    10
    Wonderful room, beautiful castle and grounds.
    • Leisure trip
    • Couple

    The bed was a little too firm.

    Wonderful room, beautiful castle and grounds.

  • Reviewed: 1 March 2015

    10
    All the small details
    • Business trip
    • Solo traveller

    Nothing

    All the small details

  • Reviewed: 14 February 2015

    9.2
    Staff were all very nice.
    • Leisure trip
    • Family with young children

    I don't know if it was worth the price.

    Staff were all very nice. It was clean and comfortable.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 26

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