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Reviews of BURNS Art Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bahnstrasse 76, Stadtmitte, 40210 Düsseldorf, Germany

#91 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 385 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 - 68

  • Reviewed: 4 April 2018

    9.6
    Good hotel - great location - nice room-friendly staff.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Nothing all good

    Perfect for me - easy access to train station and centre of Dusseldorf. Great Thai restaurant next door. Nice spacious room - functional rather than luxurious but good. Staff are all very nice - helpful and friendly

    Stayed in March 2018

  • Reviewed: 19 February 2018

    10
    Really good value for the money.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    Really good value for the money. Plenty of space, great location, friendly and helpful staff, clean and modern rooms. Nothing negative to say whatsoever.

    Stayed in February 2018

  • Reviewed: 8 December 2017

    10
    Staff were really friendly, loved the big bowl of mixed...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Staff were really friendly, loved the big bowl of mixed fruit, nuts, sweets etc in reception 6-7 min walk from the train station, 10 min walk from old town. we didn't eat in, I did look in the restaurant, it looked nice, however we ate at Rosies... !!!! fantastic, best breakfast location in Dusseldorf

    Stayed in December 2017

  • Reviewed: 27 November 2017

    7.1
    The beds were comfy.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The staff on reception were stretched - they were too few after the morning period. No tea or coffee making in the room. The elevator was very small indeed.

    The beds were comfy. The breakfast was extremely good.

    Stayed in November 2017

  • Reviewed: 21 November 2017

    8.3
    Good base for short stay
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    The reception is quite basic, it has a bar but didn't feel like a place where you'd like to hang out at. Amenities in the room also quite basic, but reception was able to get me a toohbrush & -paste from their stock which was great.

    Room (Junior Suite) was large and comfortable, and quiet. It is always nice to have bathrobe and slippers. Nice options at breakfast, with soy milk and vegan margarine offered.

    Stayed in November 2017

  • Reviewed: 4 October 2017

    7.1
    Nicely renovated rooms in the city centre of Düsseldorf.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Breakfast was not included in the price and had to be ordered in advance. The elevator was really small, it could only support one person and one luggage at a time. No facilities. Even though the hotel was located next to the city centre, the neighbourhood was not ideal. It qualifies as an excellent rooms to let and less of a hotel.

    Modern, renovated and spacious room. Temperature in the room was excellent. You could open all windows and had a balcony as well. Heaters in the room, no air conditioning is a plus when it is cold outside. Probably this could be an issue during warm days. They would offer a private closed parking.

    Stayed in September 2017

  • Reviewed: 26 September 2017

    6.3
    The room was very different from the pictures. Not a fan.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Not a fan of this hotel... the room was very different from the pictures. It's a hostel repurposed with some paintings, ergo Art... A little sordid.

    The staff people are nice. There are plenty of restaurants very nearby. Parking was easy.

    Stayed in September 2017

  • Reviewed: 26 June 2017

    7.9
    Spacious room (we had the suite)
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    Breakfast was not great Parking was hard to access (required key from reception to enter every time) Hotel was a bit dated on the inside

    Spacious room (we had the suite) Good location

    Stayed in June 2017

  • Reviewed: 19 June 2017

    6.7
    good breakfast, kind personnel, nothing special in general
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    the water from the shower cabin was spreading everywhere inside the bathroom creating a small "lake". we asked for a double bed and instead we got two single beds one next to the other.

    good breakfast, very helpful personnel at the reception, convenient parking near the hotel

    Stayed in June 2017

  • Reviewed: 5 June 2017

    7.1
    Conveniently located for travel and shopping
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Although the location is very central to the main station and not far from the shopping area in the city center, it is not located in a very nice nor quiet neighborhood

    Staff was super-helpful and friendly

    Stayed in June 2017

  • Reviewed: 30 May 2017

    8.3
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The noise from the outside street bars.

    A lovely clean comfortable room in a great location, about a 15 min walk from the old town. We had reserved secure parking in advance, a must as they only seem to have about 6 spaces at the most.

    Stayed in May 2017

  • Reviewed: 17 March 2017

    8.8
    Good, efficient, friendly stay in Düsseldorf
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Parking possibilities are about 400 m away

    Service at breakfast. Coming back to ask if a 2nd coffee is needed (most hotels only ask once when entering the breakfast area)

    Stayed in March 2017

  • Reviewed: 23 January 2017

    9.2
    The hotel where I always come back!
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    This time the shower needed some reparations . (the hose was broken )

    Nice rooms, excellent breakfast , cozy atmosphere and helpful staff. I always feel comfortable at this hotel.

    Stayed in January 2017

  • Reviewed: 1 December 2016

    7.1
    only good thing is the location
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    the double bed was a combination of two single beds which was not that pleasant. The lift is too small. Only 2 people can enter at a time.

    the reception lady in the night was welcoming and helpful

    Stayed in November 2016

  • Reviewed: 31 October 2016

    9.2
    Great small hotel with perfect rooms.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The bed was not very comfortable. It was too soft and needed a replacement in my opinion. The hotel has a private parking place, reasonably priced for 11 Euros per day. This is very nice. The problem is that the parking lot is the dirtiest place on earth with an overwhelming smell of urine. I had to go in there 4 times and hated every second of it.

    Room is excellent. It is clean and big with a high ceiling. There are no carpets on the floor, perfect for kids and allergic people. Bathroom is renovated and very nice. Location of the hotel is very good as well. It is near to bahnhoff and public transport. The room is silent. This was one of the best value hotels I have ever been to. I really liked it a lot.

    Stayed in October 2016

  • Reviewed: 18 October 2016

    7.5
    Great stay in the centre of Dusseldorf
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Bed comfort, bathroom was a little outdated (pictures look better)

    Spacious rooms, friendly staff, good WiFi reception in the rooms. Location was very close to the centre!

    Stayed in October 2016

  • Reviewed: 25 September 2016

    4.2
    Overpriced for a tiny uncomfortable room
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Overpriced for a tiny uncomfortable room at the top of the hotel. The lift was so small that it was better to walk the stairs.

    Room was clean and a half bottle of red wine made the stay bearable.

    Stayed in September 2016

  • Reviewed: 20 September 2018

    7.9
    Style was good
    • Business trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Elevator waynto small no Aircon

    Style was good

    Stayed in September 2018

  • Reviewed: 17 September 2018

    9.6
    Great hotel in the central area of Dusseldorf.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Excellent location! Very clean and nice hotel. Nice breakfast as well.

    Stayed in September 2018

  • Reviewed: 24 July 2018

    5.4
    Spacious room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con

    Spacious room

    Stayed in July 2018

  • Reviewed: 31 May 2018

    9.6
    Excellent location to suit the purpose of our visit.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No air conditioning in bedroom and it was very hot that day and night. Bathroom was badly planned.

    Excellent breakfast.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    4.6
    Worst stay in Dusseldorf
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Room & bathroom are very small. Bed is uncomfortable, very limited breakfast menu. shouldn't deserve a hotel title.

    Nothing

    Stayed in April 2018

  • Reviewed: 10 May 2018

    7.9
    Enjoyed my stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough movie channels in English

    The breakfast was excellent

    Stayed in May 2018

  • Reviewed: 9 May 2018

    9.2
    Great location, good breakfast
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, good breakfast

    Stayed in May 2018

  • Reviewed: 27 March 2018

    9.2
    Good breakfast.
    • Business trip
    • Group
    • Junior Suite
    • Stayed 1 night

    The cold floor in the room.

    Good breakfast. Good minibar.

    Stayed in March 2018

  • Reviewed: 1 March 2018

    9.2
    Location, size of the room
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    It was bit cold.

    Location, size of the room

    Stayed in February 2018

  • Reviewed: 24 February 2018

    10
    Very pleasant stay - perfect location for railway station. lovely friendly staff
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nothing!

    All good - very nice buffet breakfast

    Stayed in February 2018

  • Reviewed: 3 December 2017

    8.3
    Location 6mins from central train station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Walking distance to train station and city

    Stayed in December 2017

  • Reviewed: 20 October 2017

    9.6
    Great value for money and excellent breakfast room and food choices
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Great breakfast and good sized room (top floor). Reasonable distance to main sights in town.

    Stayed in September 2017

  • Reviewed: 16 October 2017

    5.4
    Comfy bed and kind staff
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The area is not that nice. Quite dodgy area from the train station.

    Comfy bed and kind staff

    Stayed in October 2017

  • Reviewed: 24 September 2017

    6.3
    Good for one night Business trip for a reasonable price
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2017

  • Reviewed: 11 September 2017

    9.2
    breakfast was excellent, clean rooms, easy location for...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    there was no air condition in the room

    breakfast was excellent, clean rooms, easy location for center

    Stayed in August 2017

  • Reviewed: 1 September 2017

    5.8
    The room is big but not very clean.
    • Business trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room is big but not very clean...

    Stayed in August 2017

  • Reviewed: 26 May 2017

    7.9
    The elevator was very narrow and barely enough for two...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator was very narrow and barely enough for two people without luggage

    Stayed in April 2017

  • Reviewed: 18 April 2017

    7.1
    Nice small hotel.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Nice small hotel.. good for young couple

    Stayed in April 2017

  • Reviewed: 9 March 2017

    9.2
    Breakfast options was very good.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The bathroom was very small for me as the toilet seat is too close to the shower cabin wall.

    Breakfast options was very good.

    Stayed in March 2017

  • Reviewed: 19 December 2016

    7.9
    A great place to stay close to the heart of Düsseldorf
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to be able to check in a little earlier ... 1500 is fairly late...

    Staff very helpful and polite .... lovely breakfast ....

    Stayed in December 2016

  • Reviewed: 18 December 2016

    7.5
    The staff made it a great experience and also close to the shopping area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed and facilities in the room.

    Great staff,very friendly and great breakfast,

    Stayed in December 2016

  • Reviewed: 2 December 2016

    8.8
    Value for money and location
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Location and spacious rooms!

    Stayed in December 2016

  • Reviewed: 7 November 2016

    10
    Nice and quite hotel, close to The Old City center.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and quite hotel, close to The Old City center. Perfect breakfast. Safe parking lot.

    Stayed in November 2016

  • Reviewed: 23 September 2016

    8.3
    Breakfast was very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Breakfast was very good

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 December 2015

    7.1
    The hotel is located near the city centre
    • Leisure trip
    • Group

    As soon as I turned on the light in the bathroom the fan (or extractor) was turned on automatically. Which is great but a cigarette smell came out. Also the towels smelled like cigarettes.

    The hotel is located near the city centre

  • Reviewed: 16 August 2015

    7.9
    Clean, comfortable and relaxing hotel with helpful and...
    • Leisure trip
    • Couple

    There was no way to print airline boarding cards from the publicly accessible computer at reception. This would seem a fairly basic and easy service to provide in a hotel.

    Clean, comfortable and relaxing hotel with helpful and accommodating staff. Complimentary coffee at reception in the morning nice touch.

  • Reviewed: 20 July 2015

    7.5
    Nothing special about this hotel.
    • Leisure trip
    • Couple

    No air conditioning, which meant hearing noise on street at night because we had to leave the windows open. A fan was provided that made it a little more comfortable. A safe was also not provided in the room.

    Nothing special about this hotel. It got the job done. Breakfast was decent.

  • Reviewed: 15 July 2015

    6.7
    The personal was very pretty and ready to help.
    • Leisure trip
    • Couple

    the rooms have no conditions, it's strange for 4*, isn't it?

    The personal was very pretty and ready to help. The localisation of hotel is good (not far from Central railway station and from Koenigs Allee) but a little bit complicated (one time we lost it))))

  • Reviewed: 12 July 2015

    5.8
    Room is good - breakfast excelent -
    • Leisure trip
    • Couple

    We stayed in weekend- definitly need very good earplugs. A lot of noise till early in the morning from terasses and bars in the street..

    Room is good - breakfast excelent -

  • Reviewed: 12 April 2015

    9.6
    Staff was very friendly and helpful.
    • Leisure trip
    • Family with older children

    Bathroom was very small. 1st day felt like far away from everything, but once we got a feel for the town its 2 blocks from train station & 3 blocks from old town.

    Staff was very friendly and helpful. Junior suite had 3 rooms and 2 balconies with plenty of room to spread out. Breakfast room was beautiful - felt like intimate wine cellar.

  • Reviewed: 24 May 2016

    8.3
    Shower
    • Solo traveller

    Shower

  • Reviewed: 17 May 2016

    7.1
    Good location, decent size room
    • Leisure trip
    • Couple

    No kettle or tea making facility in room, bed very uncomfortable

    Good location, decent size room

  • Reviewed: 12 May 2016

    9.6
    Big comfy bed
    • Business trip
    • Solo traveller

    Big comfy bed Good breakfast. Very friendly staff Free sweeties!

  • Reviewed: 20 March 2016

    9.6
    Great room, great staff, great location, great beds,...
    • Business trip
    • Solo traveller

    It was all good.

    Great room, great staff, great location, great beds, fantastic breakfast and I'll definitely be back.

  • Reviewed: 17 January 2016

    9.2
    Such nice staff!
    • Business trip
    • Solo traveller

    Leaking shower doors.

    Such nice staff!

  • Reviewed: 26 December 2015

    7.9
    The location
    • Leisure trip
    • Couple

    Very small elevator. Only German speaking TV channels.

    The location

  • Reviewed: 8 December 2015

    6.7
    The the
    • Leisure trip
    • Family with older children

    The the

  • Reviewed: 1 December 2015

    9.6
    Good location, friendly staff, nice room.
    • Couple

    N/a

    Good location, friendly staff, nice room.

  • Reviewed: 29 November 2015

    6.3
    Good location
    • Business trip
    • Solo traveller

    Internet was not good around all room

    Good location

  • Reviewed: 4 November 2015

    10
    Luxurious, spacious room for the price and the breakfast is...
    • Business trip
    • Solo traveller

    Luxurious, spacious room for the price and the breakfast is extensive. The staff are friendly and helpful

  • Reviewed: 18 October 2015

    9.2
    The breakfast.
    • Business trip
    • Couple

    The elevator is so small.

    The breakfast.

  • Reviewed: 8 October 2015

    8.3
    Beautiful and spacious rooms!
    • Leisure trip
    • Group

    Very small lobby and breakfast was not included in the price.

    Beautiful and spacious rooms! Excellent WiFi.

  • Reviewed: 5 September 2015

    9.2
    Ambiance, friendly staff, location to parks, shopping and...
    • Business trip
    • Solo traveller

    Ambiance, friendly staff, location to parks, shopping and restaurants.

  • Reviewed: 30 August 2015

    9.6
    Great hotel
    • Leisure trip
    • Couple

    was a little bit further from the old town than I had hoped, but very near the Kö so not such an issue

    Great hotel

  • Reviewed: 1 August 2015

    7.1
    good breakfast, friendly staff, convenient location, free...
    • Leisure trip
    • Couple

    pillows and beds not very comfortable, noisy

    good breakfast, friendly staff, convenient location, free upgrade at check-in

  • Reviewed: 16 July 2015

    7.1
    Location next to best Thai restaurant in Germany.
    • Business trip
    • Couple

    Bed too hard and no aircon.

    Location next to best Thai restaurant in Germany. Friendly staff.

  • Reviewed: 2 July 2015

    7.1
    Breakfast and location next to the best Thai Restaurant in...
    • Business trip
    • Couple

    No aircon during the hottest summer period in years.

    Breakfast and location next to the best Thai Restaurant in Dusseldorf.

  • Reviewed: 17 May 2015

    10
    Friendly helpful staff & very good breakfast
    • Leisure trip
    • Family with older children

    Friendly helpful staff & very good breakfast

  • Reviewed: 5 May 2015

    10
    Very friendly and helpful staff, unsurpassed breakfast, very...
    • Leisure trip
    • Couple

    Nothing!

    Very friendly and helpful staff, unsurpassed breakfast, very nicely furnished and comfortable room (junior suite).

  • Reviewed: 10 April 2015

    7.5
    Quite location and easy access to both train station and the...
    • Business trip
    • Solo traveller

    Nothing in particular

    Quite location and easy access to both train station and the city center, spacious room

  • Reviewed: 16 March 2015

    7.5
    location
    • Business trip
    • Solo traveller

    pillow

    location

There are also 25 reviews without text. These impact the overall review score.

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