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Reviews of Best Western Hotel im Forum Mülheim This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hans-Böckler-Platz 19, 45468 Mülheim an der Ruhr, Germany

#22 of 33 hotels in Mülheim an der Ruhr

Guests' Choice

Review score

Based on 77 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    8

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Showing 1 - 17

  • Reviewed: 4 July 2018

    8.8
    Very cool service for a reasonable price
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The location is a bit of a problem in the night time as the building of the railway station and the shopping mall get shut down at midnight and after that your routes around the place are highly complicated - it is easy to get lost and if you happen to be on the other side of the building it is hard to find a way around it. The ventilation in the room was quite bad - after the cleaning the smell of chemicals was staying for a while even though the window was open wide.

    The place is really close to the railway station which is very comfortable if you are travelling by train - it is also a central location and thus everything is close. The staff is really friendly and nice and ready to help. The room is tidy and reasonably spacious.

    Stayed in June 2018

  • Reviewed: 19 June 2018

    7.9
    Alright for business travels
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    - the hotel is a bit old, and therefore the air is a litlle bit stale there (fortunately the windows are openable!) - the fitness center is a bit poor (although the equipment there seems to be quite new), the windows facing the west side so it get's quite warm in there in the afternoon and the room seems not to be air conditoned.

    + location + hotel crew is very nice and helpful + openable windows + haven't tried the sauna but it seems decent

    Stayed in May 2018

  • Reviewed: 30 October 2017

    8.3
    The room was nice and spacious.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We couldn't enter the hotel for like 15 minutes, with no indication how long it would take for a member of staff to be present at the front desk. Not impressed. Also, it felt a bit overpriced.

    The room was nice and spacious. The breakfast spread was really nice, a lot of different options, all great quality.

    Stayed in October 2017

  • Reviewed: 3 December 2017

    7.5
    Good location, fitting for business trips
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    Rooms are quite dark and feel cramped

    Nice breakfast, central location in town, clean rooms

    Stayed in November 2017

  • Reviewed: 1 December 2017

    7.5
    It was only one night so it serve dwell the purpose.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    nothing.

    All was ok, functional which was good, spacious room.

    Stayed in November 2017

  • Reviewed: 16 October 2017

    7.9
    Great stay!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    My husband says it was the buffet breakfast and our request to have a space for parking was granted .

    Stayed in October 2017

  • Reviewed: 1 September 2017

    7.5
    It was good enough for a short business trip,convenient location to travel to and from
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The smell inside the elevator

    The rooms were clean

    Stayed in August 2017

  • Reviewed: 11 December 2016

    7.9
    No restaurant to have dinner,when travelling with a child...
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No restaurant to have dinner,when travelling with a child restaurant is a major plus for a hotel

    Stayed in November 2016

  • Reviewed: 21 October 2016

    10
    Great price, great staff, worth booking
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Staff was very friendly and professional. Breakfast was amazing!!

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 April 2016

    5.0
    Good location next to train station and mall.
    • Business trip
    • Solo traveller

    Hotel occupies 5th floor but many times only staff to be found was at reception desk. Fitness room not open when supposed to be, nobody to open the bar, miscellaneous maintenance issues in rooms. Colleague had to leave early for emergency, was still charged 90% and was told that if he did end up coming back that day the room may be given to somebody else.

    Good location next to train station and mall.

  • Reviewed: 28 May 2016

    10
    Lady at the reception very cooperative, location, cleanness.
    • Business trip
    • Solo traveller

    Lady at the reception very cooperative, location, cleanness.

  • Reviewed: 25 May 2016

    10
    The receptionists are all very friendly and behavior good.
    • Business trip
    • Group

    the wifi here is not stable

    The receptionists are all very friendly and behavior good.

  • Reviewed: 3 December 2015

    7.1
    Very weak for Jim facility
    • Business trip
    • Family with older children

    Very weak for Jim facility

  • Reviewed: 4 August 2015

    10
    Breakfast was excellent.
    • Leisure trip
    • Group

    Wifi difficult to access as the log in screen has an almost invisible check box and the instructions do not mention this.

    Breakfast was excellent.

  • Reviewed: 21 June 2015

    7.5
    friendly staff good location comfortable room
    • Business trip
    • Solo traveller

    pillows are awful

    friendly staff good location comfortable room

  • Reviewed: 17 February 2015

    8.8
    Large rooms
    • Leisure trip
    • Group

    No bar open while in the hotel.

    Large rooms

  • Reviewed: 15 February 2015

    8.8
    over all.
    • Business trip
    • Solo traveller

    over all.quality.was.very good, clean and comfortable, good.breakfest.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 17

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