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Reviews of PhiLeRo Hotel Köln This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bennoplatz 2, Kalk, 51103 Cologne, Germany

#65 of 238 hotels in Cologne

Guests' Choice

Review score

Based on 178 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    7.6

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 31 March 2024

    7.0
    Good value for money
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge/Mini bar in the room No safe Far from the city, must have car No infirmation about city tax when i checked in, just on check out Parking too expencive

    Very good breakfast, avarege service, clean room, tipicle 4 stars hotel

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good staff but small things messed up your staff . I hope they will consider it very well.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I never suggest someone to have a breakfast in the hotel as it is so expensive 25euro for per person . it’s not worth at all. Am thankful that i didn’t booked my stay with breakfast. I know it and am bit sad , because I also worked as a manager in 4star property and i know : how hotel should work in good way!! They have a facility of wake up call : don’t rely on it cause they can forget it easily. Am surprised what if someone have a meeting or to travel somewhere ? They apologise for it but at the end: it doesn’t matter at all . Having a 4 star hotel and forgetting such small details is not acceptable!! So called bathtub : My wife love to bath in such tub but there was no such essential soap : that you can use and that could make you feel good. There was just a normal shampoo…

    Staff are very friendly and helpful. They helped us out in so many ways as we were travelling with a small baby . Like a good baby cot and have an opportunity to warm up the milk . So called family friendly hotel. There is one lady from bar : frankly I don’t know her name but she made my wife birthday special. I really wanna appreciate her. Rooms are so quite and Bed are also comfortable.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    The staff members are very good and the hotel is children friendly. I could also charge my car there
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    To be honest there's none

    Very nice and full of different choices.

    Stayed in February 2024

  • Reviewed: 6 December 2023

    7.0
    Well located, comfortable and clean. Would recommend for a short stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast. Clean fresh bed sheets. Underground secure parking

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Great
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Not plugs on both sides of the bed

    Room

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    Short sweet family friendly stay a bit outside city
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t like coffee there. Could have had extra facilities such as gym. Location is bit away from city but manageable.

    Breakfast was good and varied. Rooms were spacious, well heated, windows that opened. Bar below the hotel which was open late, if you want to hangout with friends. U bahn is nearby. Lidl supermarket is nearby. They arranged for a babycot. Communication was good. Underground parking (with fees) is there. (We did not reserve and had to park nearby street which was free)

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Nice hotel, nice staff, good food.
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    More of bro needed about parking as was all booked out by the time we got there, not an issue as we booked a weekend night.

    Food was good, but breakfast is very over priced with what you can find locally.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Very good place if you have to be on that side of the river…
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff kind if friendly but not very attentive Location - seems like the bad side of cologne

    Breakfast was amazing Room big and comfortable

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit too cold - temperature and feel

    Great!

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Good hotel to stay in Cologne
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Breakfast good, but expensive (25 EUR/per person) for the level of the hotel.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Great value
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    There is parking for electric car but very tiny space. I almost damaged my cars multiple times and had hard time getting out of the parking because my car is a bit big

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    NIA

    The room and continental breakfast were awesome! The hotel is located about 20 minutes away by car from downtown Cologne. I suggest you take an Uber or taxi if you don't have a car. Otherwise, this hotel is a WORTH stay!

    Stayed in September 2023

  • Reviewed: 2 September 2023

    7.0
    Great staff but they need to step up the cleanliness
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness of the room was too bad. We found sand on the floor and it could have been a lot better.

    The breakfast was exceptional. Especially the people who facilitated the breakfast should be given applause.

    Stayed in September 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant didn't open on any nights we were there

    Location outside Cologne centre, but had secure parking we wanted. Easy train ride into city.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Excellent hotel with friendly staff and good services easily accessible to Köln center
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    With this price/quality all was good!

    Extremely friendly and helpful front desk staff. Parking was organized in advance with charging possibility. Our daughter was welcomed with small gift and breakfast was tasty and everyone found what they liked.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 2 nights

    We don't remember why we booked the business room but somehow we did it. The room is a good size and did what we need but I kept feeling like I was there not for holidays. The bed was comfortable but the pillow wasn't (for me). I was glad that the room was air conditioning so we could sleep comfortably. There is a breakfast service but we didn't use it as it was a bit expensive for us. There is Lidl nearby so we got some bread and juice there. There is some walking distance from the underground station, about 10 min. The train goes straight near the cathedral area and shops so I say the hotel was a good location. There is a beer brewery on the way to the station and we loved the restaurant. They served nice beer and food.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    9.0
    Perfect spot for our overnight stay
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The hotel car park was unfortunately full when we arrived so we had to find parking on the street, which was not too easy.

    The female receptionist at check in was absolutely wonderful, and particularly helpful in solving our various transport questions. Unbenownst to us, we had picked the busiest weekend of the summer (CSD Parade) to stay and the inner city was closed down. The male receptionist was also fantastic, helping our friends with a suitcase issue later in the evening. The restaurant staff were just as friendly and efficient. GREAT staff!!!! Our Standard Room was spacious, with a big window to the floor, providing us with lots of natural light. The bed was really comfy and the bathroom ticked all the boxes as well.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    godd for the price
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    location

    Breakfast and staff service was very good

    Stayed in June 2023

  • Reviewed: 1 July 2023

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower can be renovated

    Big and comfortable, breakfast was very nice, provide the free baby bed without request

    Stayed in June 2023

  • Reviewed: 25 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking places

    Location Breakfast was good

    Stayed in May 2023

  • Reviewed: 16 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air condition did not work No mini bar and fridge in the room Room was so hot Location

    The english breakfast Big room Comfortable bed Garage

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    good value, not far from city
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    breakfast a little overpriced.

    good hotel, easy to reach by public transport.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    9.0
    nice location hotel and quiet area
    • Business trip
    • Solo traveller
    • Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    the variety of food at breakfast

    staff helpful location great comfortable hotel big size room

    Stayed in May 2023

  • Reviewed: 6 May 2023

    9.0
    Good place for a family stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    This is a good hotel with excellent facilities and very friendly staff. We enjoyed our stay in the hotel and it slocation is also very good as it has market nearby. Morning breakfast was also pretty good.

    Stayed in May 2023

Showing 1 – 25

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