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Reviews of Leonardo Hotel Hamburg Elbbrücken This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Sieldeich 5-7, Veddel, 20539 Hamburg, Germany

#243 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 683 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7

  • Location

    5.5

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 1 - 44

  • Reviewed: 16 September 2018

    3.3
    Worst hotel I have ever stayed in.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Double bed advertised, but 2 single beds made seperately provided. Hotel claims they have no double beds. Very uncomfortable mattress, no bedside table, tv fell off the wall when angled. rude manager, rooms far too hot and noise from road makes it impossible to sleep with windows open.

    Free pastries and close to motorway

    Stayed in September 2018

  • Reviewed: 31 August 2018

    2.5
    Very bad hotel and terrible experience
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    - The hotel is in a terrible location, very far from anything, nothing is close there. - At the same time it was very noisy, because it is on main highway and there was noise during all day including the night as well - The worst thing is that I ordered a double bed room and when I arrived at the hotel they gave me 2 single beds, although I explained them they I want to cancel the booking because they are not providing me what I booked, the personal refused and was very rude. They explained me also that even double beds are not of 1 single mattress, but consist of 2 single mattresses - I am a frequent traveler and I can confirm this was by far the worst hotel I have ever booked

    - The rooms are fine, especially if they had real double beds

    Stayed in August 2018

  • Reviewed: 28 August 2018

    5.4
    Very bad experience..wouldnt recommend it to anyone
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff have to be train about different people are from different background...what the white person can afford..the black can also afford the same..we leave in the new age...egual opportunities for everyone..they should let people of colpures feel now welcome just because of their race..

    I like the renovation

    Stayed in August 2018

  • Reviewed: 29 July 2018

    5.0
    1. the room (305) is rather new
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    1. at arrival and throughout the stay, front-desk personnel was smoking right in front of the hotel entry 2. the restaurant has an ambiance similar to a funeral 3. the internet is provided by 'Mobiklick', a service where you have to re-login every 4 hours or so - highly annoying when using a Macbook and Apple TV 4. the nearby supermarket Penny's is a right disaster - it is dirty, hot and chaotic inside. Horrific. 5. the neighbourhood is poor 6. the hotel-prices are high (versus location, service and offerings) 7. there is only a sauna in the hotel; no fitness 8. the hotel is open to anyone in the street to come in without being noticed - unsafe

    1. the room (305) is rather new 2. large screen flat-tv 3. the airco is coping with the extreme hot weather at the moment (unlike some other 4* hotels I tried here)

    Stayed in July 2018

  • Reviewed: 24 July 2018

    6.7
    It was very hard to find the hotel and the garage,...
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very hard to find the hotel and the garage, especially when there is a no entry sign on the road that goes to the entrance. The corridors smells funny.

    Stayed in July 2018

  • Reviewed: 24 April 2018

    7.1
    Supermarket right next door.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Booked a double room but was given a room with 2 twin beds pushed together. Upon request, we were moved into a new room after the first night, but it was significantly smaller than the original room.

    Supermarket right next door.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    7.1
    Generally a nice hotel, very clean and tidy although a little outdated. Staff were excellent.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The location wasn't brilliant, next to a busy road and the walk from the station could be intimidating for women and younger travellers (lots of cafes/bars frequented by lots of groups of men).

    Stayed in April 2018

  • Reviewed: 2 March 2018

    8.8
    The really kind staff (in particular the Spanish gay at the...
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was cold and with old and bad insolation of the windows (in a very cold day that is not pleasant).

    The really kind staff (in particular the Spanish gay at the reception, rich breakfast and the sauna it’s a plus with -8C outside.

    Stayed in March 2018

  • Reviewed: 22 November 2017

    3.8
    Don’t go there!
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    - poor breakfast, way too expensive for the quality and options provided. Coffee was terrible - staff is super rude!! From check in to check out they were horrible. We asked for a spoon and they wanted to charge us a fee??? - the ambience is soo poor!! It looks and smells like a super old hotel. There is a constant smell of mold everywhere! - location is also terrible - there is not even a sing with the name of the hotel- there is another name on the facade. Overall, this hotel is a disgrace for Leonardo chain. I suggest the management sit down and discuss if they really want to keep this place and if so, to invest heavily!! -

    Not much good about this place

    Stayed in November 2017

  • Reviewed: 17 July 2017

    7.1
    Cheap and cheerful!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Room was non-smoking but unfortunately, it still retained the odour of old/stale smoke. It is clear that the hotel has had some up-lifts, but is still relatively dated.

    Chilli for dinner in the bar was great. Reception was friendly and very positive.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    8.3
    Good place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The neighborhood doesn't seem the best of Hamburg, but it's a good place to stay. Although we only stayed there for one night, so don't take it too seriously ;)

    Nice breakfast, we stayed for only one night. The price was a little high, but hard to get much better in a city like Hamburg. Overall it's a really nice hotel

    Stayed in July 2017

  • Reviewed: 13 May 2017

    6.3
    The staff was friendly and accomodating.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Windows need to be revised to mitigate the highway noise. Also, the third floor and my room smelled terribly of smoke. This made me want to leave the hotel ASAP.

    The staff was friendly and accomodating.

    Stayed in May 2017

  • Reviewed: 13 May 2017

    3.8
    I liked the stuff of the hotel
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I could not believe that this hotel have 4 stars ?!...hmmm ... The location is pretty dangerous ... pretty far away from the station if you travel with the suitcase ...

    I liked the stuff of the hotel

    Stayed in May 2017

  • Reviewed: 27 March 2017

    7.9
    Average stay in Hamburg
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The location was far from ubahn station. You need to take a bus ride for 2 euro per person to reach the ubahn station. We intent to go to the 1st generation Flak tower near Feldstrasse, however it was not open despite of the sign saying is open from 1700hrs till 2100hrs from Monday to Sunday. Quite disappointing.

    We try Jawa restaurant at Hammerbrook area and the indonesian cuisines there were delicious and a lot. The port of Amsterdam was filled with tourists and fish related restaurant. There is also a carnival with Ferris wheel and other amazing rides for the family enjoyment located near Feldstrasse ubahn station.

    Stayed in March 2017

  • Reviewed: 5 January 2017

    7.5
    Ok for 1 or 2 night stay only, due restaurant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Restaurant, menu very limited (3 starters, 3 main courses) and food boring, especially when here for 5 nights, lucky there is a small supermarket next door. No decent restaurants nearby. Breakfast expensive for what is offered.

    Friendly staff, room warm and comfortable, décor in good condition. Coffee facilities and minibar in room. Handy for port area.

    Stayed in January 2017

  • Reviewed: 7 September 2018

    8.3
    Breakfast
    • Business trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast

    Stayed in August 2018

  • Reviewed: 28 August 2018

    8.8
    The staff was great.
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The neighbourhood was pretty strange. There were only men on the streets.

    The staff was great.

    Stayed in August 2018

  • Reviewed: 24 August 2018

    7.1
    Nice clean hotel but location not good for sightseeing
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Was not close to anything at all for tourist purposes

    Nice clean hotel

    Stayed in August 2018

  • Reviewed: 22 August 2018

    7.1
    Staff extremely friendly and nice
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is not ideal if you use the public transport

    Staff extremely friendly and nice

    Stayed in August 2018

  • Reviewed: 16 August 2018

    7.5
    Staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was poor

    Staff

    Stayed in August 2018

  • Reviewed: 9 August 2018

    7.5
    Good location for my interest.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location for my interest.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    8.3
    Excellent short stay
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Super friendly staff

    Stayed in August 2018

  • Reviewed: 3 August 2018

    10
    Great hotel, good price
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    There was no wifi in the hotel and had to use a free wifi network.

    Good price and great location.

    Stayed in July 2018

  • Reviewed: 12 June 2018

    3.3
    Nothing
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location far from any tourist attraction. Breakfast not included in the price and room not worth the price

    Nothing

    Stayed in June 2018

  • Reviewed: 4 June 2018

    7.1
    Good hotel, nice accomodations.
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 1 night

    Far from city centre, far from train and bus stations and stops.

    Good hotel, nice accomodations.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    7.9
    Friendly hotel, good facilities
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A good 10 to 15 minutes to the metro

    Very good breakfast. Helpful and pleasant staff

    Stayed in April 2018

  • Reviewed: 9 April 2018

    8.8
    Super comfortable rooms, courteous staff and awesome Wifi.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights

    Not too many options of food at the in-house restaurant if one chooses to order.

    Super comfortable rooms, courteous staff and awesome Wifi.

    Stayed in March 2018

  • Reviewed: 2 April 2018

    9.2
    Perfect location, good staff
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in March 2018

  • Reviewed: 26 March 2018

    9.6
    Very enjoyable experience
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great hotel, lovely staff. A little bit outside city center but the train was only a few mins walk and extremely reasonable.👌

    Stayed in March 2018

  • Reviewed: 17 March 2018

    6.7
    ok
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    advertised sauna was not operational

    Stayed in March 2018

  • Reviewed: 15 February 2018

    5.8
    Big room, nice personal, comfortable bed.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room had a terrible smell if somebody with dogs stayed at the room. Quality of the steaks both evenings.

    Big room, nice personal, comfortable bed.

    Stayed in February 2018

  • Reviewed: 11 October 2017

    7.5
    Very convenient to get to the docks
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The restaurant looks dated.

    Very good size rooms. Sauna outside your room.

    Stayed in October 2017

  • Reviewed: 14 September 2017

    6.3
    Bathroom
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom

    Stayed in September 2017

  • Reviewed: 27 August 2017

    6.7
    Reception's personal were very kindly og helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were very noisy in night. I reserved dobblebedroom but there were 2 single bedroom

    Reception's personal were very kindly og helpful.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    5.0
    Only option available during our stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The smell of the corridor carpet was disgusting. The air conditioner engine was very noisy. The neighbourhood is not very nice to walk through.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.5
    Road Facing room, too much noise
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Road Facing room, too much noise

    Stayed in August 2017

  • Reviewed: 6 August 2017

    6.3
    Short Stay on way to Holland
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Traffic Noise

    Breakfast was good, a large variety of items. coffee was excellent. Room was clean and pleasant.

    Stayed in July 2017

  • Reviewed: 11 June 2017

    7.5
    Good for moeny
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed smelled bad. I dont know why

    The price was suitable.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.5
    If I need to stay for a night in Hamburg I will at first...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No snacks available in rooms

    If I need to stay for a night in Hamburg I will at first check if this hotel has availsble rooms. Value for money.

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 April 2016

    5.0
    Location close to the port where I had to be!
    • Business trip
    • Solo traveller

    No restaurants, bars etc. around the hotel within walking distance so you can only go to the city with your car

    Location close to the port where I had to be!

  • Reviewed: 20 February 2016

    9.2
    quiet room
    • Business trip
    • Solo traveller

    slow Wifi in the evening (1 Mbps down, 4 Mbps up)

    quiet room has hairdryer and fridge only 10-15 minutes away from Veddel S-Bahn. Penny Markt just 1 minute away price: 39 euros per day

  • Reviewed: 9 February 2016

    7.5
    the hotel was perfect for the price.
    • Leisure trip
    • Couple

    it is not in the very center, but it is really easy to catch the train and you can reach s george and s pauli in no time

    the hotel was perfect for the price. clean, nice room.

  • Reviewed: 18 October 2015

    3.3
    Leaving in the morning the hotel .
    • Business trip
    • Solo traveller

    Hotel is totally outdated ... Staff is unpleasant, and not trying to help (we asked for a restaurant it seems to be totally out of their skills...) Definitely a hotel not to recommend unless you want to experiment being back in a 2 stars hotel in the 60's

    Leaving in the morning the hotel ...

  • Reviewed: 3 October 2015

    6.3
    About half the staff members were either suitably...
    • Leisure trip
    • Couple

    About half the staff were unprofessional. The four stars on there sign are probably self applied.

    About half the staff members were either suitably professional or pleasant.

There are also 23 reviews without text. These impact the overall review score.

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