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Reviews of Hotel Cascade This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kaiserswerther Strasse 59, Pempelfort, 40477 Düsseldorf, Germany

#53 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 342 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    8

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    7.6

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Showing 1 - 42

  • Reviewed: 20 May 2018

    9.6
    I do recommend this hotel! Superb value for money. I'm loving it and will return there!! :D
    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights

    One of few disadvantages is coffee served at the hotel - you just cannot drink it, it is so awful!! Another is a small elevator (the hotel has 5 floors) - 3 people with no luggage or 2 with luggage is maximum! Also one day my room was not cleaned (don't know why?). I had issues with getting invoice in a proper format, too.

    This hotel is great! Spacious and clean rooms. Totally comfy bed! Delicious breakfast with a wide range of food to choose from. Friendly Staff (with excellent English). Nice bar available. Lovely garden where you can have your meal or sip a beer.. :))) Fantastic location - close to a church, subway, Rewe market (!), restaurants..

    Stayed in May 2018

  • Reviewed: 15 May 2018

    9.6
    The location of the hotel -in the center, a lot of...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location of the hotel -in the center, a lot of restaurants,bars, supermarkets around. Very quiet location. Breakfast is rich and very tasty; there is also marvelous terrace, where you can seat during the breakfast. Room is large and convenient. Huge TV-set. Parking (6€) Very helpful staff. 5 minutes to the historical center and to the airport (by car).

    Stayed in May 2018

  • Reviewed: 12 April 2018

    6.7
    Good option if you are looking for something cheap and comfortable.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff could be more welcoming And the furniture is a bit old fashioned.

    The cost/benefit of the room and hotel overall. Great location, very close to the river and at an easy reach from the tram or any public transportation. The breakfast was very good and the room is very cozy.

    Stayed in April 2018

  • Reviewed: 25 March 2018

    8.0
    Brilliant breakfast and comfortable beds
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom seemed a bit old and the elevator is small, certainly too small for a baby wagen to fit in

    The breakfast is amazing and the beds were very comfortable and clean

    Stayed in March 2018

  • Reviewed: 27 December 2017

    8.3
    Good location, great breakfast.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    The area it's located, seems to be too quiet.

    Amazing breakfast! Comming during winter season? No problem, you can start the day with their fantastic breakfast. Metro station is also very close.

    Stayed in December 2017

  • Reviewed: 20 October 2017

    6.7
    They changed our booing to different hotel without any info...
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    They changed our booing to different hotel without any info in advance. It was bussines staying and part of our company have to be in other hotel even we booked the Cascade for all. Very bad service !

    Stayed in October 2017

  • Reviewed: 11 July 2017

    8.3
    Our Dusseldorf Trip
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    No tea & coffee facilities in the room bathroom a bit small and the decor overall was a little tired.

    Good location for travel into the city and friendly and helpful staff.

    Stayed in July 2017

  • Reviewed: 26 May 2017

    10
    A secret comfort in Dusseldorf
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    Great accommodations with great breakfast that you can eat either inside or on a private terrace. One block walking distance to the Rhine River and not far distance walking to Altstadt. Very centrally located! Elevator after three steps up. Very clean and the price is good compared to the other hotels in the area.

    Stayed in May 2017

  • Reviewed: 24 May 2017

    8.8
    Excellent good value hotel with wonderful breakfast included in price.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My husband prefers a walk in shower. Our room had a good over-bath shower with no non-slip surface. I mentioned this to reception who said mats couldn't be used for hygiene reasons. I think a non-slip paint on the bath and a hand rail would improve this room.

    Exceptional breakfast great choice and atmosphere. Outside designed garden/ courtyard where one could eat. Central location and friendly staff. Room well equipped with comfortable easy chairs as well as room round the bed.

    Stayed in May 2017

  • Reviewed: 14 February 2017

    8.3
    A great value for money for a group of 3!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    As mentioned by other reviewers, the mattresses are kinda soft. Wifi very slow at times.

    Great value for money. 5 mins walk to subway station, which gets you to the Central Station in 10mins. Nothing to complain about the breakfast. Refreshing hot shower.

    Stayed in February 2017

  • Reviewed: 12 December 2016

    7.1
    Hotel Cascade, Dusseldorf review
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Cons: 1. Bad wifi and internet 2. Small breakfast room - People are standing or waiting in line to get a chance to eat 3. Kitchen and bar have limited options 4. No option to make coffee and tea in the room.

    Pros: 1. Spacious family Rooms, 2. Friendly and helpful staff 3. Easy accessibility to metro 4. Close to places to eat 5. Close to Christmas markets 6. Good veg breakfast available It's a decent room for a short stay of 1-2 days.

    Stayed in December 2016

  • Reviewed: 6 August 2018

    6.7
    No aircon
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No aircon

    Stayed in August 2018

  • Reviewed: 8 July 2018

    9.6
    Location and breakfast.
    • Business trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Location and breakfast. Loved the terrace for breakfast and sitting for drinks.

    Stayed in June 2018

  • Reviewed: 5 July 2018

    10
    clean and cozy room, surprisingly nice breakfast.
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wi-fi connecting was very weak.

    clean and cozy room, surprisingly nice breakfast.

    Stayed in June 2018

  • Reviewed: 10 June 2018

    10
    Loved it!
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Great breakfast, helpful staff. The u-bahn station makes transportation very easy.

    Stayed in June 2018

  • Reviewed: 9 May 2018

    10
    Jnj on tour
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything,especially the breakfast

    Stayed in May 2018

  • Reviewed: 1 May 2018

    8.3
    Good choice in Düsseldorf
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Kindness of staff could be improved

    Cleanliness, breakfast

    Stayed in April 2018

  • Reviewed: 28 March 2018

    8.8
    I had a very short but pleasant stay, and the breakfast is wonderful.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    For such a short stay of few hours, I can't say there were any problems.

    Breakfast was amazing.

    Stayed in March 2018

  • Reviewed: 11 March 2018

    7.5
    Good quality at reasonable price
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is not so so new and stylish but it's worth money. So we were satisfied staying one night there.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    9.2
    Nice clean hotel in a very convenient place
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Friendly and supportive people , quality breakfast Best palce both for the exhibition grounds and the city center

    Stayed in March 2018

  • Reviewed: 26 November 2017

    10
    Location and breakfest
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking.

    Location and breakfest

    Stayed in November 2017

  • Reviewed: 14 November 2017

    9.6
    Comfortable and big room
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and big room

    Stayed in October 2017

  • Reviewed: 28 April 2017

    6.7
    Quality/price was fair but I'll take a different hotel next time
    • Business trip
    • Solo traveller
    • Quiet Comfort Single Room
    • Stayed 2 nights

    curtains were too transparant matras was worn out underground parking only suited for small cars

    very good breakfast

    Stayed in April 2017

  • Reviewed: 10 February 2017

    7.9
    A wonderfully hospitable hotel in a quiet section of town.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The staff take good care of guests. The location is convenient for the U-bahn either into Old Town or to the Messe.

    Stayed in February 2017

  • Reviewed: 13 December 2016

    7.1
    Staff was great.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wi-Fi very weak and the signal kept going down. Couldn´t do anything with it.

    Staff was great.

    Stayed in December 2016

  • Reviewed: 28 November 2016

    6.7
    Cleanliness & Location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Cleanliness & Location

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 December 2015

    8.3
    Excellent breakfast, location.
    • Leisure trip
    • Family with young children

    We've requested baby cot and it was provided, but without mattress.

    Excellent breakfast, location. We used reserved parking spot next to the entrance.

  • Reviewed: 8 November 2015

    10
    Very good location, there is a metro station nearby, less...
    • Leisure trip
    • Family with older children

    Very good location, there is a metro station nearby, less than 10 minutes and you are in the center. Very friendly staff. And very good breakfast, very rich.

  • Reviewed: 13 October 2015

    9.2
    Very good little hotel.
    • Business trip
    • Group

    As always in Germany i resent the size of blankets. Being 1,90 tall i always get cold feet. As advice, the rooms are old but extremely well maintained.Great value for money, but almost renovation time.

    Very good little hotel. Small facilities, but comfortable rooms. Good breakfast, almost 4*. Nice bathroom.

  • Reviewed: 27 May 2015

    8.8
    The staff was very helpful and friendly, the room was very...
    • Leisure trip
    • Family with young children

    All good, no complaints.

    The staff was very helpful and friendly, the room was very spacious and the location was very central. The breakfast was very good and there was a lot of choice.

  • Reviewed: 19 May 2015

    8.8
    Excellent breakfast.
    • Leisure trip
    • Couple

    Room doors need to be renew badly! Takes so much noice from hallway into the room. Still I can prefer the same hotel next time there.

    Excellent breakfast. I can stay even for the breakfast again :))) . Easy location right behind the corner after UBahn.Walking distance to old town. Nice neighbourhood. Room was very big very relaxed and each day a glass of water was nice complementery.

  • Reviewed: 16 January 2015

    9.6
    The Hotel offers Excellent Value
    • Business trip
    • Solo traveller

    Nothing

    The Hotel offers Excellent Value Nice clean rooms with comfortable beds Very Good selection of hot & cold buffet breakfast Easy access by car Would stay here again

  • Reviewed: 9 May 2016

    9.2
    breakfast, staff, location
    • Leisure trip
    • Solo traveller

    room a bit too small

    breakfast, staff, location

  • Reviewed: 5 May 2016

    8.8
    Lovely staff.
    • Business trip
    • Solo traveller

    Bed is way too soft. Internet connection unstable.

    Lovely staff. Decent breakfast.

  • Reviewed: 30 April 2016

    10
    Nice location and staff.
    • Leisure trip
    • Solo traveller

    A bit cold in the room

    Nice location and staff. Breakfast was great

  • Reviewed: 23 April 2016

    7.5
    Breakfast was very good
    • Leisure trip
    • Solo traveller

    Breakfast was very good Staff very friendly .

  • Reviewed: 19 January 2016

    8.8
    Very nice location, nice staff and reasonable price in...
    • Leisure trip
    • Family with young children

    Parking garage is a bit narrow

    Very nice location, nice staff and reasonable price in Dusseldorf

  • Reviewed: 26 December 2015

    5.8
    Very nice breakfast
    • Leisure trip
    • Family with older children

    Far from center Mattresses seem old and feel not comfortable

    Very nice breakfast Helpful staff

  • Reviewed: 22 December 2015

    7.5
    clean hotel, the stuf very friendly, very good breakfast
    • Leisure trip
    • Couple

    clean hotel, the stuf very friendly, very good breakfast

  • Reviewed: 6 September 2015

    7.9
    Room very generous size for a single occupation.
    • Solo traveller

    Room very generous size for a single occupation.

  • Reviewed: 21 July 2015

    9.6
    Great location, friendly stuff and best breakfast in Germany...
    • Leisure trip
    • Group

    Great location, friendly stuff and best breakfast in Germany so far :)

  • Reviewed: 7 July 2015

    7.9
    Quite, clean, breakfast is included.
    • Business trip
    • Solo traveller

    No condition system.

    Quite, clean, breakfast is included.

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 42

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