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Reviews of City Arcaden Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Löhrhof 8, 45657 Recklinghausen, Germany

#5 of 5 hotels in Recklinghausen

Guests' Choice

Review score

Based on 629 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    5.9

  • Location

    7.8

  • Facilities

    5.9

  • Staff

    7.6

  • Value for money

    6.5

  • Free WiFi

    7.4

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Showing 1 - 53

  • Reviewed: 17 October 2017

    5.0
    Some nice people and clean room, but won't stay there again.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    Parking was terrible, especially on Sundays. You park in the shopping mall parking garage. When it closes, or closed all day on Sunday, you can get your vehicle locked in the parking garage. Very noisy late at night during the week from other hotel guest in the room next to me (drinking, partying), so hard to sleep. Had to go to reception desk to ask them to please keep the noise down. The receptionist was layinying on the couch in the lobby but said he would take care of it. At around midnight, I had to tell them to stop the noise myself.

    Room was clean and most of staff was professional. Nice shopping area.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    7.5
    Never got to it.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is in the parking structure in the shopping centre. This is perfect if your vehicle is max 2.10m tall. Otherwise parking is going to be problematic.

    Never got to it.

    Stayed in October 2017

  • Reviewed: 21 June 2017

    7.9
    A great town to visit and explore.
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We found the maintenance rather poor, for example the shower rose was broken, the shower tap held together with tape, a power point not functioning and a bedside light that needed a replacement bulb.

    Location, staff, the bed and breakfast were all very good.

    Stayed in June 2017

  • Reviewed: 2 May 2017

    5.4
    Well located but shabby, uncomfortable sleep
    • Business trip
    • Solo traveller
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Loud rooms, very uncomfortable small bed in my room (one could feel the old and faulty springs under the uneven mattress), uninteresting breakfast).

    Central location

    Stayed in May 2017

  • Reviewed: 1 February 2017

    7.5
    All as advertised.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    All as advertised. Nice quiet location, friendly staff. Can't fault it. A requirement for an early breakfast time was accommodated without any trouble.

    Stayed in January 2017

  • Reviewed: 30 January 2017

    8.3
    Handy location for the town and the railway station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Location was handy for the Hbf. Early breakfast on Saturday morning was a welcome extra for me and most of the guests, who were also on the railtour that day! Basic accommodation but fair for the price.

    Stayed in January 2017

  • Reviewed: 27 December 2016

    7.1
    Only the good location and the breakfast were good value of money
    • Couple
    • Standard Double Room with Shower
    • Stayed 11 nights
    • Submitted via mobile

    The bathroom was never cleaned in 7 days. Only the towels were changed twice. Although I complained, the cleaning ladies didn't care. And the beds weren't made once. Incredible!

    Stayed in December 2016

  • Reviewed: 27 October 2016

    6.3
    Good staff and location, very expensive - not good value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Car Parking was a big problem Shower was poor and dangerous - can slip very easily TV entertainment was very poor

    Location was good Front desk staff very helpful

    Stayed in October 2016

  • Reviewed: 20 April 2018

    7.5
    Good location, not too expensive.
    • Family with young children
    • Single Room
    • Stayed 1 night

    Internet was slow and often unavailable :(

    Location was excellent :)

    Stayed in April 2018

  • Reviewed: 26 March 2018

    9.2
    nice
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    rooms are small

    very central hotel , near to hbf , clean

    Stayed in March 2018

  • Reviewed: 18 March 2018

    7.9
    Rooms were not very clean.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were not very clean. One day, I did not recieve fresh towels.

    Stayed in February 2018

  • Reviewed: 5 January 2018

    8.8
    Recklinghausen an excellent place to stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Could been cleaner.

    Very helpful and friendly. The room and place was ideal for familys.

    Stayed in January 2018

  • Reviewed: 3 December 2017

    8.3
    Bathroom had a drain smell.
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom had a drain smell. Room needed to be redecorated.

    Stayed in December 2017

  • Reviewed: 23 November 2017

    7.5
    nice place
    • Family with young children
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    breakfast

    location

    Stayed in November 2017

  • Reviewed: 31 October 2017

    8.3
    A comfortable, relaxing stay!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The view from the room. Noise from outside during the night.

    Friendliness of staff, location of hotel.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    7.9
    No
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights

    The local area was good

    No

    Stayed in October 2017

  • Reviewed: 26 September 2017

    7.1
    Great location in the city centre.
    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights

    Wifi is very slow or non-existent at times. Shower was under-powered.

    Great location in the city centre.

    Stayed in September 2017

  • Reviewed: 24 September 2017

    5.8
    too nosy, street music
    • Solo traveller
    • Single Room
    • Stayed 1 night

    too nosy, street music

    Stayed in August 2017

  • Reviewed: 17 July 2017

    7.9
    nicely located and good price
    • Family with young children
    • Double Room
    • Stayed 1 night

    It could be a little bit cleaner

    location was perfect

    Stayed in June 2017

  • Reviewed: 10 June 2017

    6.3
    Average hotel in a good location.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Small bathroom, dated decor.

    Good location close to bars, restaurants, shops and old town.

    Stayed in June 2017

  • Reviewed: 18 May 2017

    8.8
    In town centre
    • Leisure trip
    • Group
    • Standard Double Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Noise early morning deliveries

    In town centre

    Stayed in May 2017

  • Reviewed: 8 May 2017

    7.5
    Everything was fine.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was fine.

    Stayed in May 2017

  • Reviewed: 30 March 2017

    4.2
    Rooms weren't cleaned properly, bathrooms not at all.
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms weren't cleaned properly, bathrooms not at all. Curtains couldn't close completely. Rooms were drafty.

    Stayed in March 2017

  • Reviewed: 21 February 2017

    9.2
    Overall great stay
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    high overnight parking rates with no alternatives

    Friendly staff; clean, well equipped rooms; excellent breakfast

    Stayed in January 2017

  • Reviewed: 13 February 2017

    8.8
    Great location offering standard no problem accommodation.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Noting of note

    Great location offering standard no problem accommodation.

    Stayed in January 2017

  • Reviewed: 13 February 2017

    8.3
    Good value for money, central location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Odour in room

    location, breakfast area on 6th floor

    Stayed in February 2017

  • Reviewed: 30 January 2017

    7.9
    Handy for the railway station
    • Leisure trip
    • Group
    • Single Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    We had an early train to catch , and the hotel opened up early for breakfast , very handy

    Stayed in January 2017

  • Reviewed: 30 January 2017

    5.4
    Not the best.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Receptionist was grumpy, un-helpful and gave out in correct information about breakfast times. Room smelt strongly of smoke from previous users.

    Stayed in January 2017

  • Reviewed: 28 January 2017

    5.4
    Return 30 years ago!
    • Solo traveller
    • Single Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Old hotel, old equipment, very poor facility.

    Location, friendl staff

    Stayed in January 2017

  • Reviewed: 27 January 2017

    8.3
    Quiet and relaxing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The friendly staff and cleanliness of the room, plus the location was excellent for shopping and amenities.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    6.7
    Correct per 1 or 2 nights.
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    High price

    Good location, at city center and close to a shopping area, restaurants. The breakfast is quite good: variety & quality of food.

    Stayed in November 2016

  • Reviewed: 14 November 2016

    7.5
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Single Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    The brown blanket could have replaced for brighter and cleaner colour

    Friendly staff and pleasurable stay

    Stayed in November 2016

  • Reviewed: 26 July 2016

    7.1
    No parking area under / next to the hotel!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    No parking area under / next to the hotel!

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 April 2016

    7.9
    Very nice stuff excellent location good pricing.
    • Business trip
    • Group

    Rooms really old, tv old; not very clean; no slippers were provided.

    Very nice stuff excellent location good pricing. Wifi easy and fast, very comfortable bed

  • Reviewed: 22 February 2016

    7.5
    Located in the city center, shopping center near, bars,...
    • Leisure trip
    • Couple

    Parking in the sopping center near by, (choose daily ticket so the parking is 2.5 € / day). Outdated interior, but in acceptable condition

    Located in the city center, shopping center near, bars, restaurants in really short walking distance

  • Reviewed: 18 February 2016

    6.3
    Nice staff and low key easy hotel - with nice big rooms
    • Business trip
    • Solo traveller

    I really hate the smell of old smoke in hotels. For whatever reason this hotel had that old smoke smell and therefore felt dirty even though it wasn't Also the internet didn't work in the rooms, though they were very nice about trying to fix it.

    Nice staff and low key easy hotel - with nice big rooms Nice breakfast Safe, quiet area

  • Reviewed: 9 February 2016

    7.5
    As a musician, I requested a room a bit far from other...
    • Business trip
    • Solo traveller

    At the entrance, I thought the building was for the smokers, I could smelled smoke and it was too much..

    As a musician, I requested a room a bit far from other guests.There were not many guests around me, so I could practice enough. The woman at the reception was pretty friendly.

  • Reviewed: 9 December 2015

    7.5
    Very handy for the railway station, and they did 11 of us a...
    • Leisure trip
    • Solo traveller

    Rooms were a tad small by German standards, but that was reflected in the good value for money price

    Very handy for the railway station, and they did 11 of us a take away breakfast @ 06.30 Good wi fi

  • Reviewed: 4 September 2015

    5.4
    Very convenient for town centre.
    • Leisure trip
    • Family with older children

    The hotel is a little dated needs a bit of a refurb. There was loud music and people till quie late / early. Not sure what is below ? The shopping centre was closed by 11 so not the eating places there.

    Very convenient for town centre. Right opposite new shopping centre. Parking in shopping centre car park overnight 6€.

  • Reviewed: 2 September 2015

    6.3
    It was quite good value and fairly conveniently located for...
    • Leisure trip
    • Solo traveller

    Breakfast was OK but could have been better but at €4.50 was fine. The hotel was new in Recklinghausen in the 1970s and hasn't really moved on from there - not that it's a problem at all, just noticeable.

    It was quite good value and fairly conveniently located for the station and town.

  • Reviewed: 23 April 2016

    10
    Breakfast!
    • Solo traveller

    The light in the room was weak

    Breakfast!

  • Reviewed: 30 March 2016

    6.7
    It was located right down town and in the old part of the...
    • Leisure trip
    • Couple

    Beds were uncomfortable. Bathroom need to be updated for older people.

    It was located right down town and in the old part of the city.

  • Reviewed: 16 February 2016

    7.5
    Cheap
    • Business trip
    • Family with young children

    Not enough or no parking space

    Cheap

  • Reviewed: 1 February 2016

    4.2
    Locatio, its located in the front door of Recklinghausen...
    • Leisure trip
    • Couple

    Dirty, smilly.

    Locatio, its located in the front door of Recklinghausen shopping mall.

  • Reviewed: 31 January 2016

    5.0
    I was told no rooms were available although I had my...
    • Business trip
    • Solo traveller

    I was told no rooms were available although I had my reservation, and sent to a much less quality motel nearby

  • Reviewed: 25 January 2016

    10
    Hotel very central, very pleasant location and friendly staff
    • Leisure trip
    • Couple

    Hotel very central, very pleasant location and friendly staff

  • Reviewed: 13 December 2015

    10
    Very good breakfast
    • Business trip
    • Solo traveller

    Soft boiled eggs weren't soft, but I suppose it's really hard to keep them soft over a long period of time

    Very good breakfast

  • Reviewed: 8 December 2015

    8.3
    Close to the station.
    • Leisure trip
    • Solo traveller

    Close to the station. Comfortable room. Breakfast bag provided for early start on one of the days before the breakfast room would have been open.

  • Reviewed: 8 December 2015

    8.8
    An early start on the Saturday morning and a packed...
    • Leisure trip
    • Solo traveller

    An early start on the Saturday morning and a packed breakfast was provided following a request and this was for 11 people

  • Reviewed: 8 December 2015

    7.5
    Good location, good shower and good breakfast
    • Leisure trip
    • Group

    Bed was a bit small

    Good location, good shower and good breakfast

  • Reviewed: 20 November 2015

    4.6
    they gave us 2 rooms without cleaning.
    • Business trip
    • Solo traveller

    they gave us 2 rooms without cleaning. we had to leave our baggage there and later they cleaned it.

  • Reviewed: 13 September 2015

    10
    All
    • Family with older children

    -

    All

  • Reviewed: 27 April 2015

    7.1
    Size of rooms and breakfast area
    • Business trip
    • Group

    Old furniture and poor wifi connection

    Size of rooms and breakfast area

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 53

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