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Reviews of City Hotel Fortuna Reutlingen 4 stars

Am Echazufer 22, 72764 Reutlingen, Germany

#6 of 8 hotels in Reutlingen

Guests' Choice

Review score

Based on 422 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 - 32

  • Reviewed: 26 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wifi was spotty at times.

    Extremely professional with a personal touch when it came to customer staff interaction. Early check in was possible even though not booked.

    Stayed in March 2018

  • Reviewed: 16 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    There is nice small fitness center in the top flor of the hotel. On the other site the bathroom is quit obsolete and would deserve some renovation, especially the shower.

    Stayed in February 2018

  • Reviewed: 21 November 2017

    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights

    bathroom a little bit overworked.... Too basic for a four stars hotel.TV chanels

    bed comfortable, children wellcome, good location, clean and warm, staff helpfull

    Stayed in November 2017

  • Reviewed: 19 October 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights

    15-20 mins walk from the train station/airport bus so with luggage a taxi might be easier.

    Good location, near shops and restaurant. Comfy pillows, spacious rooms, good breakfast

    Stayed in October 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The combination of beer, spicy kebabs and single-ply scratchy toilet paper did not go well. I ended up with a serious case of ring-sting which made it uncomfortable to walk properly. Advice for future guests: bring your own toilet paper.

    Breakfast was great - especially the weißwurst and sweet mustard - it was a perfect breakfast pre-canstatter wasen. The room was large and the beds were comfy. It’s 10 minutes walk to the city centre and there’s a supermarket round the corner as well. The fridge in the room was useful too.

    Stayed in October 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The rooms could use an update - they were good, however a bit outdated.

    Generally a good hotel with friendly staff, okay breakfast and a fantastic gym.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Stayed during a very hot week; absence of air conditioning was a bit of an issue.

    Rich breakfast buffet. Very friendly staff. Nice restaurant options in the close vicinity.

    Stayed in August 2017

  • Reviewed: 7 November 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The wi-fi kept cutting out after a minute. The staff could have been friendlier and welcoming. Breakfast was ok but the staff didn't speak to you.

    It was very modern looking

    Stayed in November 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Trouble with the safe. Most complicated mechanism. Needed the staff to get it closed and then opened. But they were patient with me.

    Location right downtown, friendly staff and good breakfast

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Hairdryer cut off consistently, because it overheated. Need better equipment. Too few towels and poor lighting in bathroom.had to keep windows closed because of noise from the street. Food for organized dinner mediocre. Not quite what I expected.

    Receptionist the second day was very nice so was the breakfast crew.

    Stayed in September 2016

  • Reviewed: 2 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 10 nights
    • Submitted via mobile

    1/ The complete nonsense for Wifi - Using various devices (smartphone, tablet and laptop) it was impossible to work in any of the two bedrooms I stayed in during my 7+ day stay. The Wifi strength and speed are inadequate. Advice, having useable Wifi is a critical success factor whether people return to hotels. 2/ On a Sunday I enjoyed a late leisurely breakfast, and to catch up on the work I was not able to complete during the week (see 1/ above) I moved outside to their terrace. However, at 2pm (14:00) I was asked by the hotel staff to please move as they were closing the terrace - it's connected with the restaurant apparently - meaning I had no other areas or facilities to sit and work. This from a customer experience perspective was not positive in the slightest.

    For a 4 star rated hotel it was surprisingly dull.

    Stayed in July 2016

  • Reviewed: 3 June 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old and need renovation and update

    Stayed in June 2018

  • Reviewed: 26 April 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    all in all nothing

    Staff kindness, location, breakfast, value for money

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location Smelly rooms Very bad WiFi In my case, very uncomfortable beds

    Stayed in March 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    I liked the gym, the breakfast had a great variety of things, you could order any kind of coffee. The staff was extremely friendly.

    Stayed in February 2018

  • Reviewed: 26 December 2017

    • Leisure trip
    • Couple
    • Comfort Single Room
    • Stayed 1 night

    Cleaning Lady knoecked at the door at 8.00 am since we did not have the sign "Do not disturb" on the door knob.

    Stayed in December 2017

  • Reviewed: 9 November 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    very good breakfast

    Stayed in November 2017

  • Reviewed: 17 October 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything except WiFi is very poor can’t realky reach my room.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean.good breakfast.Nearby (5 min. by walk) wonderful german kitchen restaurant.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    in the city center, not far away from the train station. And so many handsome men at the reception desk :D

    Stayed in September 2017

  • Reviewed: 14 January 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet really slow and while there on business it's not ideal

    Food was good as were the staff

    Stayed in December 2016

  • Reviewed: 24 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could have had a vegetarian option for breakfast

    Very helpful reception staff

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nothing

    International breakfast

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dusty rooms and smelly

    Good basic breakfast

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms very hot, not climatised Needs refurbishment bit tired

    Good breakfast selection Helpful staff

    Stayed in August 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is not modern or new, but there's nothing to complain about.

    Very good breakfast, everything is correct.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Nothing

    The staff were extremely pleasant and helpful and spoke excellent English

    Stayed in July 2016

  • Reviewed: 9 July 2016

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning in my room Bathroom could be updated

    Friendly staff, Breakfast Location Comfort Cleanliness

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 September 2015

    • Business trip
    • Couple

    def not a 4 star hotel. Dirty,smelly and spiderweb all over the place. Breakfast very poor.....the scrambled eggs was rock hard and had some green coloure in it like it was boiled hard before served. Ham,chees,olives,cucumber that's all.....

    The beds are nice but very flat pillows so had to ask for extra

  • Reviewed: 8 May 2016

    • Business trip
    • Couple

    Have stayed twice over two years and the breakfast coffee is awful.

    Good hotel and value for money

  • Reviewed: 5 April 2016

    • Leisure trip
    • Group

    PILLOWS TO FLAT A LITTLE NOISE FROM TRAFFIC BUT NOT ALL THE TIME

    WI FI GOOD IN HOTEL CLEAN GOOD LOCATION FOR BARS AND SHOPS GOOD BREAKFAST

  • Reviewed: 31 August 2015

    • Business trip
    • Solo traveller

    pillows - this is a common issue in germany

    breakfast- fantastic selection

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 32

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